# Page 4 | EZBIS Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is EZBIS the right Chiropractic solution for you? Explore 159 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/27270/EZBIS/reviews

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EZBIS

4.6 (159)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 4 - Reviews of EZBIS

## Showing most helpful reviews

Showing 76-100 of 159 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

aW

andrew W.  
chiropractor  
Medical Practice  
Used the software for: 2+ years

### "Middle of the Road"

June 17, 2021

3.0

Pros

Ease of navigating through the schedule.

Cons

The software is application based and not web based.

Review Source

Response from EZBIS

August 3, 2021

Hey Andrew. We appreciate the review. Perhaps you are not aware, but EZBIS offers both an on-premise, server-based application and also a cloud-hosted version. Many customers prefer the locally-installed software so that they have complete control of the patient data. Others prefer the convenience of cloud-based software. So, we offer both!

MF

Meg F.  
owner  
Medical Practice  
Used the software for: 2+ years

### "Love EZ Bis"

June 29, 2021

5.0

Pros

I like that everything is well integrated and that if there is a problem they are very responsive and willing to help.

Cons

I use three monitors and the pop up menus are un predictable and frustrating.

Review Source

Response from EZBIS

August 3, 2021

Hey Dr F, thank you for the review. I'm sorry that you are experiencing this issue. The pop-up windows should open in the same location each time. Please reach out to us to look into this problem.

TN

Terri N.  
Doctor  
Medical Practice  
Used the software for: 2+ years

### "Great Chiropractic Software!"

July 15, 2015

5.0

Pros

EZ-Bis software is constantly updating to stay abreast of all the new medical legislature. It is ICD-10 ready and makes the transition as easy as possible for me as a doctor and for our staff. I have been doing the EHR compliance for the past couple of years and have passed and been paid without any difficulty. The customer service is amazing. They offer training to all my new staff and are easy to contact in the event of a problem. The software company is great at breaking down what our clinic needs to know when legislation changes or when they have updated their system. The program is extremely user friendly, everything is easy to find and input. Most of our claims sent electronically through the program come back within the week and are paid directly to my bank account. If there is a claim error the system catches it immediately or the processing center alerts my staff if the insurance company rejected the claim.

Cons

Nothing. Their customer service is great! We have already transitioned from ICD-9 to ICD-10. They are great with following up with any technical difficulty we have encountered within a timely manner.

Review Source

EO

Edward O.  
President  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "35 year user"

June 29, 2021

5.0

overall it is excellent

Pros

ease of use, customizable, great support.

Cons

sometimes the grammar and printed notes are wordy

Review Source

Response from EZBIS

August 3, 2021

Thanks for the review Dr O and thank you for your loyalty. 35 yrs wow! We are grateful that you chose EZBIS to help you throughout your years of success!

KB

Kim B.  
Office Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Excellent product"

June 29, 2021

5.0

They have always been great, easy to get in contact with. They always return calls right away and their support staff is wonderful.

Pros

It is user friendly which makes it easy to train others.

Cons

We did not like the cloud base system and went back to the standard system.

Review Source

Response from EZBIS

August 3, 2021

Thanks for the review Kim! Its great knowing our team is helping our customers get the most out of the software. Our cloud based system isn't for everyone. Internet speed is a must when it comes to cloud and depending on your location, sometimes it's just not available.

TD

Tracy D.  
Office Manager  
Medical Practice  
Used the software for: 2+ years

### "Amazing Software!"

March 10, 2020

5.0

Our clinic has a new owner and we considered switching to another software company. After the initial phone conversations and product review, I begged to stay with EZBis! The entire company is amazing to work with and makes my job run smoothly and well as our clinic!

Pros

Software is user friendly and I can't say enough nice things about the customer service support staff!

Cons

There isn't any thing we aren't pleased with!

Review Source

Response from EZBIS

March 12, 2020

Hi Tracy! Thank you for your loyalty to our product. We want nothing more than to make sure we are providing the best product and service to our customers.

dC

donna C.  
owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "excellent day with ezbis"

December 4, 2019

5.0

Excellent and I would highly recommend them to anyone out there!!!!! They are fantastic to do business with

Pros

Everything is great The customer service is top notch with \[SENSITIVE CONTENT HIDDEN\] and team. Sales with \[SENSITIVE CONTENT HIDDEN\] was wonderful. I love doing business with them

Cons

Only downside is we have a cash practice and cannot give a HCFA receipt on the day of service right to the patient. This is a real pain

Reason for choosing EZBIS

features price but mostly customer service

Review Source

SJ

Sarah J.  
Chiropractic Physician  
Alternative Medicine  
Used the software for: 2+ years

### "Great for the price"

March 18, 2019

4.0

Good. I'm happy with the product and do not plan to change in the near future.

Pros

I like that you can buy this program in parts. Once your purchase the main software you can add on later which saves money such as EHR.

Cons

I wish the EHR was a little more user friendly. It's a little repetitive.

Review Source

Response from EZBIS

March 28, 2019

Hey Dr. Joint, Thanks for your review. You should check out the latest enhancements to our EHR in the new version of the software; we have dedicated many resources to make it easier. Go to our website/ customer zone to see these new features.

SM

Seema M.  
Co-owner  
Medical Practice  
Used the software for: 2+ years

### "Great for Chiropractic office"

February 21, 2019

4.0

We use it daily to schedule patients. Can have multiple schedules up at the same time for all of our staff. We can access it remotely. Can print may reports. Has separate inventory functions for supplements. It's a one stop shop for our office. Can have multiple users on at the same time.

Pros

Color coordination for multiple staff and services.

Cons

Billing Statements. Not detailed enough for patient portions.

Review Source

Response from EZBIS

March 1, 2019

Seema, thanks for posting a review of EZBIS software! Are you using open-item accounting for your patients? The statements are much more detailed if so. Also, there are many preferences for monthly patient statements, so you might want to give us a call so that we can help you to configure the way your statements print.

BC

Bart C.  
Physician  
Hospital & Health Care  
Used the software for: 2+ years

### "EZ Bis"

June 29, 2021

4.0

Pros

I like being able to see the chart note in one screen and make modifications to treatment plan and results easily

Cons

Integration has been improving with all updates

Review Source

Response from EZBIS

August 3, 2021

Hey Dr C. Thanks for your review. It's nice knowing our hard work is being noticed by our amazing customers!

RC

Ron C.  
Chiropractor  
Alternative Medicine  
Used the software for: 2+ years

### "I am a Hard Sale, but I chose EZ Bis"

January 22, 2019

5.0

I have used three other chiropractic office programs through the years, but EZ Bis is the most flexible, allowing easy access to patient accounts to make changes. My assistant who has used ChiroTouch previously, says that ChiroTouch seems "clunky" in comparison to EZ Bis.

Pros

Excellent and personable customer service, excellent help desk. Broad range of add-on modules to allow custom fitting to my needs.

Cons

The EHR module is cumbersome. However, in its defense, its use of language allows for a variety of daily visit notes. There is very little "cookie cutter" language like you see with other programs.

Review Source

KF

KIM F.  
Medical biller  
Medical Practice  
Used the software for: 2+ years

### "My experience with Ezbis has always been a positive one!"

May 24, 2018

5.0

The benefits of this program is the ease of getting around and being able to understand billing codes, procedures, etc., It is easy to understand and allows you to be proficient in electronic billing and/or medical records.

Pros

I love the support of Ezbis. Anytime I have a problem or question, I feel confident they will walk me through it. And if not, they will find the solution and get back with you as soon as possible.

Cons

Not too many cons; I had previously worked with E-clinical which made the ease of learning Ezbis a breeze compared to that program.

Review Source

AK

Anie K.  
Office Manager/ Chiropractic Assistant/ X-Ray Tech  
  
Used the software for:

### "The Total Package!!"

March 8, 2016

5.0

When we opened our office we purchased Ez Bis Office Software which included everything we needed to start our practice; (appointment scheduling with reminders available; billing; collections; etc...) because several colleagues had recommended this software. When we learned that it was going to be mandatory to use electronic health records and become paperless we started researching pros and cons between the different types of software available. Being a "server based" system was more appealing to us; especially after hearing horror stories of clinics losing years of data with "web based" software. With a server based system I am in control of the back ups. Even more important was the fact that if the internet were to go down it would not cease all patient care. \*\* This actually happened recently; we were without internet for two days! With a web based server we would have had to utilize wi-fi (a possible security risk) and that is only if the wi-fi could connect. We had no issues what so ever. Crisis averted!! All of the software available for health records say they are customizable, the catch is YOU have to customize all of it. Ez Bis is extremely user friendly. We were able to customize our clinics EHR to mirror our travel cards we had designed. This was HUGE as learning to utilize electronic health records can be quite intimidating. Ez Bis comes to you with built in tutorials and searchable manuals, and if you need assistance you get to speak to a real-live person who cares about the job they are doing! We highly recommend choosing Ez Bis as your clinics software~ it truly is the total package and you won't be disappointed!

Review Source

DSP

Dr. Shawn P.  
Owner  
  
Used the software for: Less than 6 months

### "Superb Customer Service. The staff is polite, prompt, and thorough."

May 11, 2018

5.0

Pros

Customer Service. When you call customer service there is virtually no wait time. I was a client of two other chiropractic software companies over the past 12 years and both companies would only allow you to leave messages when you needed tech support. Then you never knew when or if you would get a call back. With EzBis, you press 5 for customer service and someone picks up right away. If not, you have a slight hold time in the cue. All the reps are great. I highly complement Crystal on her thorough mastery of the software in regards to auto posting of EHRs. My past two software companies were bought by Chirotouch. CT then discontinues support of those platforms.

Cons

Uploading electronic claims to Emdeon is a bit cumbersome as the program asks you to review and print several reports prior to allowing the claims to be uploaded. This takes awhile to learn.

Review Source

DAMH

Dr. Annette M H.  
president and chiropractor  
  
Used the software for: 2+ years

### "EZBIS is a great . Aaron is great, he walks you through everything and stands behind the product."

June 1, 2017

5.0

Pros

Easy to learn and use. You can add on software as you grow. Very reasonably priced. The tech support is great very supportive. If the tech support isn't available Aaron will always help out. They stay up to date on all the changes in health care. updates are inexpensive. Love EZBIS.

Cons

There are no negative aspects. EZBIS is a great product. User friendly and I wasn't a savvy computer person.

Review Source

KJ

Krista J.  
Office Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "office manager running EZ Bis"

July 16, 2019

5.0

I have worked with it for 7 years now and love it

Pros

More features than chirotouch and I love that we can upload patient documents to accounts.

Cons

Our networked computers software run slower than our main computer.

Review Source

TJ

Tonya J.  
Owner/office manager  
Medical Practice  
Used the software for: 2+ years

### "Best company EVER. Top notch support team"

May 2, 2017

5.0

My office is so much easier to run

Pros

This company has made my life easier! The software is so user friendly and their software support team is the best you could ever dream of. They are friendly and completely knowledgeable in what they do. Transitions of any kind are so easy with them. I can't run my business without EZBIS and would recommend them to every chiropractic office!!!

Review Source

AS

Amy S.  
Office Manager  
  
Used the software for: 2+ years

### "Very Pleased With This Product"

March 12, 2018

5.0

Pros

The office I work in has used this software for at least 15 years. We have seen many changes and updates over the years and have been very pleased with the performance and ease of use. From scheduling to billing this software has been great.

Review Source

Response from EZBIS

March 13, 2018

Thank you so much Amy. I'm very pleased to hear you are happy with our product. EZBIS has been around since 1980. We know the industry, our customers and their needs.

TR

Tony R.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Has been very good. "

July 24, 2017

5.0

Organized office. With a procedure and tools to accomplish our task.

Pros

The functionality. Easy to implement and easy to use! Very seamless when adding modules and upgrading!

Cons

Trying to utilize the whole program is a huge task! The trainers and support has been great with using all the parts and streamlining my office

Review Source

BG

Becky G.  
D.C.  
  
Used the software for: 2+ years

### "The support is there whenever we need them!"

May 14, 2018

5.0

Pros

It is generally easy. They have modified terms for me and added term for making it fit my verbiage in my practice. The support is the best.

Cons

All of the software has windows. So if there ever is a break thru that we can use our phones and not go from window to window it would be great.

Review Source

GH

Gabrielle H.  
Office Manager  
  
Used the software for: 2+ years

### "Weve been using EZ Biz for YEARS, and have had very little problems!"

September 26, 2017

1.0

let me tell you that getting online help from EZ Biz has always been very easy to do.

Pros

This software is easy to use! Ive tried others, and found EZ Biz to be much less complicated; requiring many less steps to get the same thing accomplished.

Review Source

DM

Dave M.  
Consultant  
Medical Practice  
Used the software for: 2+ years

### "Excellent Product for the Price - Perfect for Chiro Billing "

August 26, 2015

4.0

Pros

I've worked with the EZBIS software with clients for 30 years now. This is a reliable, dependable, workhorse software that fills all the basic needs. It is one of the best billing programs around, the ease of use if there, and the updates are timely. The ICD10 conversion program is very good and puts in in the top 5 of softwares. The schedule calendar is sweet and allows for a big volume or multiple providers.

Cons

As do most of the software vendors - EZ BIS will promote a product but not disclose that certain features are \*available at an extra cost. So make sure you ask when you review the demo.

Review Source

MW

Michelle W.  
Co-owner/Office Manager  
  
Used the software for:

### "Our office has been using EZ BIS since the late 1980's. Excellent!!!"

May 24, 2016

5.0

EZ BIS is the best "complete" software for the chiropractic office! In today's market, with many "gadgets", it is easy for a new graduate to be persuaded to utilize other software that "appears" to have everything. Unfortunately, what new graduates are not equipped to evaluate is the long term productivity for all aspects of the office (ease of data entry, billing, collections, and follow up just to name a few). An excellent chiropractic software is not just EHR with all the "enticing bells and whistles". One aspect about the software that is a definite pro is that the system has built in capabilities of performing a singular task through different means based upon how you want your office to function. This feature is exceptional as all offices function differently, having different procedures and different staff completing separate functions. In the 30 years I have worked with this software, I have always been completely satisfied with the updates and especially the customer service. Words can not express the patience the customer service department has to solve any problem and take suggestions for future improvements. Throughout the past 30 years, I have had the privilege to speak with many other offices about their software, only to find we definitely made the correct choice. Thank you Aaron (sales) for always answering any question we have!

Review Source

CS

Christopher S.  
Chiropractor  
Medical Practice  
Used the software for: Less than 6 months

### "SO GLAD I CHOSE TO USE EZ-BIZ"

February 20, 2018

5.0

Pros

Their customer service is the best! I haven't had to wait long for help and they are always able to help me with everything very quickly. The EHR system is great and getting easier to use everyday as I am getting used to it. The billing and accounting is great and helps keep my office running smoothly with all of the reports you can run. I had tried out another software system, but this is the best, especially for the price.

Cons

Price, but isn't that always a con in everything? I wish it was a little cheaper but it is cheaper than most systems out there. I like the fact that you can buy it and not have to have a monthly fee for years. That is a money saver.

Review Source

RK

Ryan K.  
owner  
  
Used the software for:

### "overall user friendly, good software"

February 2, 2010

4.0

Overall, would highly recommend E-Z Bis, as long as have another method of evaluating practice such as quickbooks. It has served us well for years, and we had evaluated many others prior to choosing E-Z Bis.

Pros

Easy to use, complete front desk software. Good support. Very fast input and looking up information, integrates well with Docuplus. Was affordable, quality software, with easy to read screens and layout.

Cons

Very frustrating report creation, and the numbers are wrong frequently (not in the actual billing part, just the reports) so almost worthless for practice management. Also has no clinic notes component (at least, not when we got it).

Review Source

Response from EZBIS

February 19, 2010

E-Z BIS does indeed offer integrated daily notes. Our product is modular in design, so doctors can purchase exactly those features that make the most sense for each practice. Additional modules can be added at any time. Now, we offer much more besides daily SOAP notes. Our new Electronic Health Records module can maintain complete patient health information, including health history, injury information, exam results, x-ray findings, care plans and much more. Information about the new E-Z BIS Electronic Health Records module can be found by visiting the E-Z BIS website.

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