# Page 5 | EZBIS Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is EZBIS the right Chiropractic solution for you? Explore 159 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/27270/EZBIS/reviews

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EZBIS

4.6 (159)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 5 - Reviews of EZBIS

## Showing most helpful reviews

Showing 101-125 of 159 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KJ

Kyle J.  
Doctor  
Medical Practice  
Used the software for: 2+ years

### "Long Time User, Always Satisfied"

February 19, 2016

4.5

Pros

I have been a customer of EZ-Bis for 6 years now, and I purchased this version from a previous chiropractic office which had been with EZ-Bis since the early 1990s. What's so impressive about EZ-Bis is the continual improvements they make to their software. Never satisfied. Constantly making updates, adding functionality, etc. They were on top of the ICD-10 changes nearly a year in advance, for example.

Cons

The hold times for customer service can sometimes be lengthy (5-10 minutes). I've found it best to call them on off hours: early in the morning or over lunch hour.

Review Source

WP

W P.  
Administrator  
  
Used the software for:

### "Reliable for 25+ Years!"

April 7, 2016

5.0

We have used EZ Bis software for over 25 years. It is one of the easiest software programs to use. It is intuitive, user friendly, it's features match the needs of our office without extra unnecessary things to complicate it, and importantly - it's affordable. EZ Bis has updated the program over the years to meet the demands of the healthcare industry, and many of the updates are based on feedback from their customers. Our office uses the coding, billing, and appointment systems. We provide medical services in our office, so the "treatment notes" program does not meet our needs, but there is no problem using two software programs. Our medical EMR software does have appointment and billing components, but they are complicated and illogical. Our EZ Bis software is the better choice, by far. We have had some glitches over the years, as you will with ALL software. However, the support staff has always worked diligently to fix our issues. You can tell they all sincerely care about their customers, they are knowledgeable, they work hard to do a good job, and there are MANY staff members who have been with EZ Bis for 10 or more years - some have been there since we purchased our software in 1991! I never hear a "new voice." You don't find that in many companies these days. That says a lot about this company!

Review Source

MC

Michael C.  
Doctor  
Medical Practice  
Used the software for: 2+ years

### "E-Z Bis is REALLY easy!"

November 12, 2015

5.0

Pros

The E-Z Bis Office is a phenomenal all in one product for the chiropractic office. It is exceptionally easy to use and all modules are linked to each other. You can work on billing, scheduling and EHR with just a couple clicks! Also, the sales and service team are fantastic. Whether you are buying a product from sales or having service help set you up they are knowledgeable.

Cons

The only complaint I have is that it takes some time in EHR to tweak things the way you want, but let's be frank they all do! At least with E-Z Bis you have the ability to do it.

Review Source

DB

Deby B.  
Office Manager  
  
Used the software for: 2+ years

### "One of the better products out there!"

May 23, 2017

5.0

Pros

I like that it is user friendly and easy to use. The customer service is spectacular, helpful and goes above and beyond to help.

Review Source

CC

Colleen C.  
Receptionist  
Medical Practice  
Used the software for: 2+ years

### "EZBIS is "easy" to use!"

November 24, 2015

5.0

Pros

Our office has been using EZBIS for around 8 years now and we have been very happy with it! It is user friendly and the customer service staff are always friendly and helpful. We have recently transitioned to EHR and ICD10 and both were relatively painless thanks to them! We would highly recommend EZBIS!

Cons

We don't have any major complaints. We are generally very happy with the software, and if we ever do have an issue EZBIS is always willing to listen to our suggestions and make changes as needed.

Review Source

CO

Christina O.  
Director of Operations  
Medical Practice  
Used the software for: 2+ years

### "Easy to use, affordable and always improving"

October 20, 2015

5.0

Pros

The ease of use with insurance tracking and outstanding balances. Ability to personalize EHR to our own verbage and consistent software updates.

Cons

The inability to use the automated messaging because we have call lists that cant be excluded

Review Source

Response from EZBIS

October 6, 2023

Hi Christina and thanks for your review. In the time you've posted this review, EZBIS has made many changes. Please consider the messaging again. EZBIS does have the ability to exclude call lists (memos) from your schedule to prevent messages from going out. Give us a call and we can show you how this works.

EK

Emily K.  
CA  
Hospital & Health Care  
Used the software for: 2+ years

### "Great software and customer service!"

September 19, 2016

5.0

The program is easy to use and customer service is always friendly and helpful. Highly recommended company!

Review Source

CB

Chris B.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "EZ BIZ for over 27 years"

June 17, 2019

5.0

The best compared to another system I previously had and much better that others I have reviewd.

Pros

Is a complete system from the alpha to omega. Continually upgraded to the current guidelines and procedures. Billing, Insurance, EHR, EFT, chiropractic record keeping and ERA reports are on spot and very user friendly. Available on the phone and on-line with accurate responses to questions and tweaks that make the system run more efficient. Easy to train staff o, but allowing ways to monitor them.

Cons

I have had few complaints, in that I can't think of what they were.

Review Source

GM

Gina M.  
Office Manager  
Medical Practice  
Used the software for: 2+ years

### "EZ Bis does all the hard part preparing for the ICD-10 transition"

July 29, 2015

5.0

Pros

We have been with EZ Biz since the late 80's. The older this company gets, they better they become. Preparing for the ICD 10 transition for our office has been a breeze! EZ Bis has done the majority of the work for you. The updates keep coming, with each one life just gets a little easier! Never had a problem that has not been resolved by the support team.

Cons

If I had to pick something, pricing (but just as all good things are, it doesn't come cheaply).

Review Source

LP

Lucineia P.  
massoterapeuta  
Alternative Medicine  
Used the software for: Less than 6 months

### " ezbis has become an essential platform for my massage therapy space"

June 18, 2020

5.0

so far my experiences with the software have been very satisfactory. scheduling appointments with automatic reminders, patient self-check-in has pleased patients a lot and has brought more credibility to the company.

Pros

what I like most about ezbis software is the integration of the client with their consultations, providing a personalized way to each one's agenda, and in return, it streamlines our work

Cons

I don't even have a negative point at the moment. the system was developed specifically for the chiropractic professional they studied while taking care of our needs.

Review Source

DF

David F.  
Doctor  
Medical Practice  
Used the software for: 2+ years

### "Up to date, adaptable, receptive to improvement."

September 28, 2015

5.0

Pros

The up-to-date software before mandated deadlines in every step of healthcare industry change.

Cons

I dis not use EZ Bis electronic claims processing because of a bad experience in 2002. Since then I had to align with the state chiropractic association anyway, which required claims processing through a specific clearing house. So in the end it didn't matter.

Review Source

AS

Ashleigh S.  
Doctor  
Medical Practice  
Used the software for: 2+ years

### "EZ Business"

February 25, 2016

5.0

Pros

How affordable and easy it is to use. How I can choose what systems I am going to need for my practice instead of getting something I will never use in buisness. I am a cash based business, so it fits.

Cons

I am not sure yet. I am very happy with the product and would recommend some improvement if need be

Review Source

CT

Chris T.  
Doctor  
Medical Practice  
Used the software for: 2+ years

### "Great Value!"

July 14, 2015

5.0

Pros

Customized to my practice. Customer service is great! Easy to use!

Cons

Need more web based trainings to go over updates, and shortcut review for faster use. Software is able to do so much more than what I use it for. Would like more trainings to review all of the programs abilities.

Review Source

JW

Julia W.  
Office Efficiency Consultant/Trainer  
  
Used the software for:

### "THE BEST SOFTWARE FROM BEGINNING TO RETIREMENT. EZBIS DOES IT ALL !!!"

October 5, 2015

5.0

The professionals at EZBis truly care about their clients success and work over and above to secure such. The software is focused for the Chiropractic clinic and the support given by the company to each client is beyond compare. My experience with EZBis has existed since 1989 as I have used their software personally in 5 different clinics operating as Office Manager. I became an EZBis Certified Trainer, traveling to clients locations offering training in all areas, since 1997 and have witnessed this software company evolve in all areas that are necessary for their clients to become successful and efficient clinics in their daily operations. The support/sales teams are truly professionals and extremely helpful and knowledgeable. They conduct nationwide training seminars and offer on-site training if requested. I highly recommend this software for the doctor who wants to purchase a software that will grow with your clinic as needed.

Review Source

Michael V.  
Owner  
  
Used the software for:

### "Have been using this software for 22 yrs-very easy to use!"

June 24, 2015

5.0

Great support-worthwhile to get there yearly support program this makes it easy for new staff or questions that need technical support. Wish that it had the ability to be more social media savvy ie, unlimited texts, newsletters and patient reviews.

Review Source

Response from EZBIS

November 12, 2015

Dr. Valentine, we do offer social media features including reminder texts, newsletters and patient reviews with our partnership with Demandforce. Contact us for more information.

VR

Verified Reviewer  
Chiropractor  
Hospital & Health Care  
Used the software for: 1-2 years

### "EZ Bis Review"

January 6, 2020

4.0

Pros

I liked that they had a web based version of this software, and it was easy to use and had lots of features.

Cons

Like most office softwares there is a learning curve to know how to use all the features

Review Source

MB

Mindy B.  
Doctor  
Medical Practice  
Used the software for: 2+ years

### "Awesome software for chiropractors!"

January 21, 2016

5.0

Pros

The software is very intuitive and easy to use. The program is easily manipulated to perform any task, test, adjustment type, etc.

Cons

Nothing! The software is great and the customer assistance is wonderful!

Review Source

JH

Jim H.  
Doctor  
Medical Practice  
Used the software for: 2+ years

### "Longtime user and very satisfied."

September 6, 2015

4.5

Pros

Ease of use. The program is stable and consistant. The sales staff is very helpful and not pushy. The new ICD 10 stuff is great.

Cons

No Complaints. Sometimes it takes a while to get a tech on the phone.

Review Source

DL

Devan L.  
Therapy Aide  
Medical Practice  
Used the software for: 2+ years

### "Staff very friendly. Calls back quickly. Always extremely helpful."

August 9, 2016

5.0

Pros

Friendly, helpful, and knowledgeable staff. Product is easy to use. Quick, easy updates.

Cons

Sometimes the wait time is lengthy, but very seldom.

Review Source

SJ

Susan J.  
  
  
Used the software for:

### "I'm in practice today because of EZBIS....I would not have been able to cope without it and them."

March 2, 2016

5.0

The software itself is sufficiently complex to cover all the issues but is straight-forward and essentially easy to use. The remote access feature is surprisingly comforting in that it makes it certain that the issue is seen by the rep and makes instruction in how to do or not do it (whatever the issue is) again. The most valuable part of EZBIS is the support staff, far and away! They know their product inside out, are very gracious when dealing with a confused customer, never fail to make sure the issue is resolved to full satisfaction and that no other issues are lurking over the horizon, and have a light heart ( which in and of itself reflects very well on EZBIS management and their staff training program ...including sales staff training, BTW).

Review Source

CH

Carol H.  
  
  
Used the software for:

### ""

November 6, 2013

5.0

I have been using EZBIS for over nine years now. I used another popular system in the past and it did not even compare. EZBIS has great customer service and - more importantly to me - it's easy to use. Other software could not support many different doctors and types of services, but this one allows me to accommodate chiropractic, acupuncture, and therapy codes and appointments. I like the color-coding options for appointments and the ease of billing. Billing happens with a click of the mouse, which is really easy! It also allows for popups and reminders for specific patients if needed. Overall, I am extremely happy with the software and the service. I would definitely recommend it.

Review Source

SI

Shawn I.  
Owner  
  
Used the software for:

### "EZBIS hits the mark!"

August 24, 2015

5.0

Our office has used EZBIS for a few years now and have been very pleased with the software as well as the technical support they provide. However, we recently bought, and tried out, what we thought was going to be bigger and better software. Well, not so much. Dumped it after three weeks and went back to our tried and true EZBIS. Happy staff! Happy patients! Happy doctors! Thanks so much! Shawn Isdale, DC

Review Source

BA

Brandt A.  
Chiropractor  
  
Used the software for: Less than 6 months

### "Overall best customer service of any software company I've dealt with. "

April 4, 2018

5.0

Pros

The software has everything you would need or want to run your office, plus much more. Front desk, billing, patient check in, EHR and clearing house if needed.

Cons

Old school look and feel can be confusing to navigate in the beginning. SOAP notes are all point and click. If you prefer to type your notes, this is probably not for you.

Review Source

Response from EZBIS

April 5, 2018

Thanks for the kind words Dr. Adams! Perhaps you didn't know that it is quite easy to type notes in your own words (or even dictate them) Give our customer service team a call to get some free training on how to accomplish this.

LP

Laurie P.  
owner  
Medical Practice  
Used the software for: Less than 6 months

### "Phenomenal Customer Service !!!"

December 7, 2016

5.0

I have been with EZBIS for almost 9 years now and I must say I am always impressed with their level of customer service. Whether I call about an issue we are having in the office, or call about something I want to figure out if I can do with the software, the EZBIS team is always courteous and they go beyond the call to help figure things out for me and my staff. Thanks EZBIS and Thank you always Aimee!

Review Source

JP

Jerry P.  
  
  
Used the software for:

### ""

November 5, 2013

5.0

I've been assisting in setting up chiropractic practices from scratch for over 30 years. It is very common for someone that is starting out to have a limited budget. Chiropractic software is the brains of the practice. On one hand, you don't want to blow your budget, but on the other hand, you don't want to settle for an inferior product. In my experience, DCs that start out with EZBIS have been very pleased - not just with the product, but with the people that are behind the product. If you look at all the major choices for software and compare each one feature-for-feature, I think you will realize that EZBIS is the best "bang for your buck."

Review Source

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