# Micro 21 Dealer Solutions Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Micro 21 Dealer Solutions Software - reviews, pricing plans, popular comparisons to other Auto Dealer products and more.

Source: https://www.capterra.com/p/27314/Micro-21-Dealer-Solutions

---

# 

 Micro 21 Dealer Solutions Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Micro 21 Dealer Solutions

## What is Micro 21 Dealer Solutions?

Micro 21 is the premier provider of a full line of software solutions for both franchised and independent Auto Dealers. Dealer Management Systems, Inventory, F&I, Buy Here Pay Here, Lease Here Pay Here, Special Finance Calculations and more, Micro 21 has been providing integrated solutions for all your needs since 1974. Contact us today for a free, no obligation, demonstration.

## What is Micro 21 Dealer Solutions used for?

[Auto Dealer](https://www.capterra.com/auto-dealer-software/)

Top alternative

Featured

Overall rating

Based on 4 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$95

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Micro 21 Dealer Solutions?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.m21.com&name=Micro 21 Dealer Solutions)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Micro 21 Dealer Solutions

4.3 (4)

VS.

[4.9 (1,481)](https://www.capterra.com/p/71935/DealerCenter/reviews/)

Starting Price

$95

Per User, Per Month

Starting Price

$99

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.8 (4)

Ease Of Use

4.8 (1,481)

Value For Money

4.5 (2)

Value For Money

4.8 (1,288)

Customer Service

4.3 (3)

Customer Service

4.9 (1,314)

## Micro 21 Dealer Solutions alternatives

[Carsforsale.com](https://www.capterra.com/p/178449/CarsForSale/)

[4.6 (2,363)](https://www.capterra.com/p/178449/CarsForSale/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/178449/CarsForSale/)

[AutoManager](https://www.capterra.com/p/10010509/DeskManager/)

[4.9 (238)](https://www.capterra.com/p/10010509/DeskManager/reviews/)

Starting price

$50.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10010509/DeskManager/)

[Frazer](https://www.capterra.com/p/34553/Frazer-Auto-Dealer-Software/)

[4.7 (150)](https://www.capterra.com/p/34553/Frazer-Auto-Dealer-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/34553/Frazer-Auto-Dealer-Software/)

[Scan123](https://www.capterra.com/p/126440/Scan123/)

[4.5 (62)](https://www.capterra.com/p/126440/Scan123/reviews/)

Starting price

$379.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/126440/Scan123/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Payment Collection

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Tracking, managing, and initiating the transfer of funds for overdue customer payments

Reporting/Analytics

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Website Integration

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Seamlessly integrates with 3rd party websites

Buy Here, Pay Here

For auto dealerships that operate using the "Buy Here, Pay Here" method

Document Management

Store, manage, and track all electronic documents in a centralized location

Financing Management

Financing arranged by the dealership

Micro 21 Dealer Solutions 14 features

For auto dealerships that operate using the "Buy Here, Pay Here" method

Store, manage, and track all electronic documents in a centralized location

Financing arranged by the dealership

For automotive/car dealerships

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Monitor the process of lease agreements

For new car dealerships

Tracking, managing, and initiating the transfer of funds for overdue customer payments

Integrates with QuickBooks

View and track pertinent metrics to find patterns and gain insights from data

Track and monitor operations on the sales floor

For used/pre-owned car dealerships

Seamlessly integrates with 3rd party websites

Get Advice

We can help you find the software with the features you need.

Features

4.3 (4)

4.3

Based on 4 reviews

## Pricing

Value for money

4.5 (2)

Basic

$95.00

Per User,Per Month

Value for money

4.5 (2)

4.5

Based on 2 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (3)

4.3

Based on 3 reviews

## User reviews

Overall rating

4.3

Based on 4 reviews

Filter by rating

5(2)

4(1)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

IT

Iwona T.

Staff Manager

Luxury Goods & Jewelry

### "Micro 21 Dealer Solutions Review 2023"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 29, 2023

The platform provided a comprehensive set of features for managing dealership operations, improving efficiency and productivity. The integration capabilities and reporting tools offered valuable insights into our sales and inventory performance. While there were a few areas that could be enhanced, the overall experience was satisfactory, contributing to streamlined dealership management within our organization.

Pros

There are several aspects of Micro 21 Dealer Solutions that I found particularly appealing. Firstly, its comprehensive dealership management features provided a holistic solution for managing inventory, sales, finance, and customer relations, streamlining dealership operations. Secondly, the platform's integration with popular automotive industry tools and platforms allowed for seamless data flow and enhanced efficiency. Lastly, the robust reporting and analytics capabilities offered valuable insights into sales performance, inventory trends, and customer behavior, facilitating data-driven decision-making.

Cons

There were a few areas that could be improved. Firstly, the user interface and navigation could sometimes feel outdated and less intuitive, which could impact the overall user experience. Secondly, the initial setup and configuration process could be complex and require significant training and support to ensure proper implementation. Lastly, the customer support response time could occasionally be slower than desired, which may affect timely issue resolution and support.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Terrill J.

Manager

Information Technology and Services

### "Micro software"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

December 5, 2019

The software was very easy to learn and use

Pros

Very simple and easy to use software. Very productive and professional process

Cons

I dislike nothing about the software. Easy access and very productive.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MR

Melvin R.

Engineer

Computer Software

### "Expensive Finance Managment"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

4/10

October 23, 2018

Pros

It has lots of features and great customer support. For advanced users only.

Cons

Very expensive per month fee to run this software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LR

Lydia R.

Finance Manager

Automotive

### "Best Dealer Management Product."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 18, 2018

Pros

User-friendly, it provides inventory control, account management its a breeze with the program.

Cons

I have no complaitns about the program.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)