Best For

Rent Manager is a proven solution for companies that manage all types of multifamily, single-family, and commercial properties. We work with customers who own/ manage anywhere from 100-50,000+ units.

Product Details

Rent Manager is advanced property management software, designed to manage every facet of your unique operation. From leasing to accounting, maintenance to marketing, your portfolio runs on Rent Managers three decades of proven technology. Boasting a powerful property management database; fully-integrated accounting system; intuitive contact management, maintenance, work order, and marketing solutions; an open API portal for unique customization and so much more.

Contact Details

London Computer Systems

http://www.rentmanager.com

Founded in 1986

Located in United States

Starting Price

  • Not provided by vendor

Free Trial

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • Business Hours
  • Online

Rent Manager Features

Credit Check
Online Payments
Tax Management
Tenant Portal
Tenant Tracking
Vacancy Management
Website Management
Billing & Invoicing
Commercial Properties
Contact Management
Credit Check
Expense Management
Insurance Management
Landlord Database
Late Fee Calculation
Lease Tracking
Maintenance Management
Owner Portal
Payment Processing
Portfolio Management
Rent Tracking
Residential Property Management
Tax Management
Tenant Portal
Tenant Tracking
Vacancy Tracking
Website Management

Rent Manager Reviews

Showing 5 of 193 reviews
Overall
4.4/5
Ease of Use
4.2/5
Customer Service
4.5/5
Tonya J.
Senior Property Manager
Real Estate, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 12, 2019

“Rent Manager ”

OverallThe support Rent Manager overs is outstanding. They offer so many ways for you to train or trouble shoot with their software.
ProsEase of use. Versatility. New features regularly. Product support.
ConsThe screens are very generic in appearance. The software could be more visually appealing

Vendor Response

By London Computer Systems on August 13, 2019
Hi Tonya, Thank you for your review! Our product support team really appreciates the shout out as well. If you are looking to customize tabs or reports, I highly recommend checking out Rent Manager University or the Help File (F1) to see how you can customize the look of the software.
Reviewer Source 
Source: Capterra
August 12, 2019
Avatar Image
Kristen C.
Property Operations Manager
Real Estate, 11-50 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 28, 2019

“Rent Manager ”

OverallWe have been quite pleased in the decade that we have been using Rent Manager with the product, the support and of course, the streamlining it has provided our business.
ProsWe were among the first to convert to Rent Manager's stand alone version and we continue to use Rent Manager for every aspect of our business (approx. 1000 residential and several commercial buildings). The software is very user friendly and intuitive making it easy to onboard new employees. The comprehensiveness of the online training through Rent Manager University is invaluable for new and long time user employees. We use several of the integrations and are currently looking at adding several more. The allow us to adapt to every changing technologies and industry best practices. The customer/technical support is outstanding. I really cannot say enough good things about the support department. Whether it is technical support or assistance in scripting to help you streamline or create custom reports, they are always extremely helpful and responsive.
ConsAny cons that we have found Rent Manager has helped us find work arounds for or has upgraded to in their regular updates. I would like to see more options for "batch" operations.

Vendor Response

By London Computer Systems on July 30, 2019
Hi Kristen, Thank you for your review! We've loved working with you over the years and can't wait to show you all what we have in store for the future. Feel free to submit any batch operation ideas to our development team here and we will gladly look into them for you: https://www.rentmanager.com/featurerequest
Reviewer Source 
Source: Capterra
July 28, 2019
KEVIN K.
CEO
Real Estate, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: SoftwareAdvice
December 7, 2018

“CEO”

OverallThe support staff at RMO is fantastic. They are knowledgeable, patient and results oriented. Overall, RMO is a world class product and I appreciate the companies drive to continually refine it for its customers. Finally, the best part of Rent Manager is it's people. Please continue your world class service and in doing so, showing the business community it is possible to maintain high standards of excellence.
ProsRMO Customer and Technical Service is the best I have ever experienced, personally and professionally. I am amazed that I have spoken to so many technical reps and they're all great. The RMO in house training program for staff has been well thought out and it shows they take pride in employing and retraining qualified people.
ConsThere are some area's of the SW that can be modified or refined to be more of an end to end solution for our business. The process for changing or adding modifications to the software seems long and difficult. There are simple changes needed, like automated postings for Pacific Standard Time vs Eastern Standard Time that makes a difference for our business, legally speaking, but no one at the company is driving this modification. The change committee needs to evaluate and process requests faster in my opinion.

Vendor Response

By London Computer Systems on December 18, 2018
Thank you so much for your review and our Customer Support team says thanks for the shout out! We hear you regarding feature requests and we have recently created a whole team to evaluate and prioritize every request we receive. We hope this makes the process more streamlined so we can keep giving you the best software experience in the industry. If there is anything you¿d like to see in the program, feel free to submit your requests here (https://www.rentmanager.com/customer-resources/customer-support/submit-a-feature-request/) and your request will be reviewed by the team directly.
Reviewer Source 
Source: SoftwareAdvice
December 7, 2018
Kristen F.
Office Manager
Real Estate, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
April 3, 2018

“Great software for our growing office and always provides us with exceptional customer service”

OverallOur office benefits greatly from using Rent Manager. I can't imagine how our office would operate without it's help. Each one of our jobs uniquely depends on this software to help us manage our tasks, time, clients, and tenants in the most efficient way we possibly can.
ProsWe have been using the Rent Manager software from day one, and I don't know how we would operate without it. We have been a rapidly growing property management company in Northeast Ohio for almost 3 years now, and we are all very thankful for how helpful the software is for us. Both our clients and tenants love the features they have access to in their online portals. The attention to detail the software offers us in every area is extremely helpful. The property groups feature has been a life safer for our larger clients, who have multiple properties and/or more than one LLC. The batched reports help to save me time, on the day we pay out our clients and send out their statements. Anytime we run into a problem we can't seem to figure out inside of our office, we contact the Rent Manager support staff on the phone for help. They are always very efficient and detailed when explaining a solution. They make sure that we understand the why's and how's something is done, in order for the task to be completed correctly. There have only been a couple of times when we ran into a unique question/issue that a customer service representative wasn't fully confident on how to correct. In both cases, the representative was honest in needing to get additional help from a supervisor to further look into fixing our problem. Which is huge, in knowing that they want to make sure that each in every issue is fixed properly and correctly. Could not be more impressed by the customer support team.
ConsSpell check. Something we are looking forward to in Rent Manager 12! We at times have new clients who have trouble understanding the owner statements. We spend some time with them going over the initial ones we send out. We then explain in detail how each of our monthly statements are ran, and normally after the first meeting, our clients are able to grasp how they are set up.

Vendor Response

By London Computer Systems on April 4, 2018
Thank you for your review Kristen! It has been great working with you all these past few years and we loved attending your conference! Our support team really appreciates the kudos as well. I've made a note regarding the owner statements and we will look into a way to assist you with this training process. Since you are close by, if anyone from your team would like to come to our office for one-on-one training or vice versa, just let us know. We'd love to help!
Reviewer Source 
Source: Capterra
April 3, 2018
Cheryl M.
CFO
Real Estate, Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Likelihood to Recommend
10/10
Source: SoftwareAdvice
February 16, 2016

“Rent Manager software”

ProsThis software is industry specific for property management. It works extremely well at intergrading all the components a property manger needs to deal with on a daily basis. Rent Manager allows you to keep track of your owners, properties, units and tenant in a very effective way. This software has the capability of tracking service issues which we use to record maintenance requests. These service issues can be linked to a unit, property and or tenant which will show in the history and notes making it easy to view and analyse. We have been on other property management software prior to this and find that Rent Manager is far superior product.
ConsI can't say much to this question as Rent Manager has been very helpful in taking care of an issue that we have had with the software. The only thing I might mention is a few of their additional product sets, like RM Mobile and RMInspection, in my mind need a little more enhancements in order to work effectively for our needs. I am told they are working on some of our requests so I am confident we will see them in the near future.
Recommendations to other buyersWe moved onto Rent Manager in 2013 on their stand-alone version, they were very helpful at getting us started and I would recommend to use their support group to ensure the integration is done correctly. Like any software if you do not get it set up correctly it will not perform correctly, but with this software that is so true as there is so many linking components. We move from their stand-alone version to their on-line version this past year and that transition went seamless. Secondly I would recommend to make use of the training session for all staff as Rent Manager is very good with this area and make it easy to find the training sessions that work with your timeframes as they record their session which allow a user to watch at any time. Another recommendation would be to purchase into their phone system that integrates with Rent Manager, it is an awesome feature which tracks and records all phone conversation. This comes in very handy with many various issue that may arise with tenants and some owners.
Source: SoftwareAdvice
February 16, 2016