# Rent Manager Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Rent Manager the right Lease Management solution for you? Explore 624 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/2732/Rent-Manager/reviews --- Rent Manager 4.6 (624) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of Rent Manager Ease of use 4.4 Customer Service 4.7 ## Pros and Cons in Reviews KC Kathy C Community ManagerReal Estate, 11 - 50 employeesUsed the software for: 1-2 years. “It allows me to see all reports in one place and allows me to mass text and email my residents easily at one time.“ January 26, 2026 CS Cindy S Community ManagerReal Estate, 201 - 500 employeesUsed the software for: 6-12 months. “It is hard to get proper scripting to write letters and create templates, and then make them available to save directly in the guest profile if you have more than one but not everyone in your database“ July 16, 2025 jl jenny l Property ManagerReal Estate, 2 - 10 employeesUsed the software for: More than 2 years. “What truly sets Rent Manager apart is its robust reporting system, which provides detailed, customizable reports that help managers make informed decisions quickly.“ April 16, 2026 MD Michael D Financial ControllerReal Estate, 2 - 10 employeesUsed the software for: More than 2 years. “Inspection Reports cannot be Included in Report Batches and there's no ability to rename system reports“ May 21, 2026 Tehreem G Quality Assurance ExecutiveTelecommunications, 11 - 50 employeesUsed the software for: 6-12 months. “It is a very capable system for managing tenants, properties, accounting, and reporting in one place, especially for larger or more complex portfolios.“ January 29, 2026 JD Jae D Operations AnalystManagement Consulting, 51 - 200 employeesUsed the software for: Less than 6 months. “I feel like the desktop version is very lackluster and has too many issues that just get entered into opened tickets and never really fixed.“ April 16, 2026 MD Matus D AdinistratorAccounting, 2 - 10 employeesUsed the software for: More than 2 years. “Its double-entry accounting system and the ability to create 'User Defined Fields' mean the software adapts to your business, not the other way around. While the interface is a bit more 'technical' than some of the newer, flashier apps, the depth of reporting—with over 450 built-in options—is unmatched.“ April 22, 2026 TB Trevor B Assistant Property ManagerReal Estate, 11 - 50 employeesUsed the software for: 1-2 years. “There are a million options to refine a search by, but some of the more basic things are not defined/searchable.“ March 23, 2026 ## Showing most helpful reviews Showing 1-25 of 624 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kristen C. Property Operations Manager Real Estate Used the software for: 2+ years ### "Rent Manager " July 28, 2019 4.0 We have been quite pleased in the decade that we have been using with the product, the support and of course, the streamlining it has provided our business. Pros We were among the first to convert to 's stand alone version and we continue to use Rent Manager for every aspect of our business (approx. 1000 residential and several commercial buildings). The software is very user friendly and intuitive making it easy to onboard new employees. The comprehensiveness of the online training through Rent Manager University is invaluable for new and long time user employees. We use several of the integrations and are currently looking at adding several more. The allow us to adapt to every changing technologies and industry best practices. The customer/technical support is outstanding. I really cannot say enough good things about the support department. Whether it is technical support or assistance in scripting to help you streamline or create custom reports, they are always extremely helpful and responsive. Cons Any cons that we have found has helped us find work arounds for or has upgraded to in their regular updates. I would like to see more options for "batch" operations. Review Source Response from London Computer Systems July 30, 2019 Hi Kristen, Thank you for your review! We've loved working with you over the years and can't wait to show you all what we have in store for the future. Feel free to submit any batch operation ideas to our development team here and we will gladly look into them for you: https://www.rentmanager.com/featurerequest JY Jolene Y. Accounting Manager Real Estate Used the software for: 2+ years ### "Highly recomended" April 17, 2026 5.0 We have used for many years now. It has been a great software for our rental business. It keeps us on track with the variety of reporting options for tenants as well as financial reporting. Pros It is a great software for tracking tenant transactions. It is set up to be easy to use and navigate through with very few bugs or issues. Cons It does not have a payroll module. Also, some of the reports we used with the desktop version are not an option in Express. Review Source Response from London Computer Systems May 6, 2026 Thank you for your review! KC Kaila C. Property Administrator Real Estate Used the software for: 6-12 months ### "Good Program Overall" July 22, 2025 3.0 Good when utilized by all staff/tenants, RM Support is Great BUT all add-ons cost additional, difficult scripting & system gaps lacks functionality unless you have it set up fully by an IT department/higher data support/developer role. Pros Full Tenant communications available\*\*, Property/Staff/Maintenance Management, knowledgeable Customer Support team, full operation system including accounting makes it desirable. Cons A lot of User Interface gap connections, Scripting is difficult with little guidance of which Class/Function applies to what etc., NO Free add-ons, Tenant difficulty using/instruction on use, limited # of users can access at one time, university only has 1 profile included, can be extremely costly with addition of all of the add-ons to make it the way you want it to function which can be time consuming trying to find alternative ways to make things work. Limitations in scripting result in trying to find loopholes. Review Source Response from London Computer Systems August 29, 2025 Thank you for your review! tC tchia C. Community Director Management Consulting Used the software for: 2+ years ### "Ease & Efficiency" February 13, 2026 5.0 Over the last 10 years I have had very few issues with RM. It has been so easy and efficient to use and if I need help, it is usually my fault but the RM support team is just a phone all away to help me fix what ever mistake I made Pros The ease of use is spectacular! Easy to ;earn and to get up and running. I have been using it for 10 years now and love it! Cons It is difficult to script yourself, I always need help to do that, but help is always there for support Alternatives considered [AvidXchange](https://www.capterra.com/p/144102/AvidXchange/) Reason for choosing Rent Manager Ease of implementing and ease of use compared to other product which the implementation was horrid Switched from [Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) Felt like it was an easie product and it worked with what we needed in our accounting office better Review Source Response from London Computer Systems February 16, 2026 Thank you for your review! jL jenny L. Property Manager Real Estate Used the software for: 2+ years ### "Highly Recommend " April 16, 2026 5.0 Whether you need financial summaries, occupancy data, or performance insights, the reporting tools are clear, accurate, and easy to generate. Overall, stands out as one of the best platforms available for both usability and powerful, reliable reporting capabilities. Pros is an incredibly user-friendly platform that makes property management efficient and stress-free. Its intuitive interface allows users to easily navigate through tasks like accounting, tenant management, and maintenance tracking without a steep learning curve. What truly sets Rent Manager apart is its robust reporting system, which provides detailed, customizable reports that help managers make informed decisions quickly. Cons Whether managing a small portfolio or multiple properties, consistently delivers reliable results, making it one of the best reporting systems available in the industry today for property management professionals. Review Source Response from London Computer Systems May 6, 2026 Thank you for your review! ES Elizabeth S. General Manager Real Estate Used the software for: 2+ years ### "Mixed Feelings" April 17, 2026 4.0 Mixed experience. It's better than spreadsheets. I have put in many feature requests over the years, none of which came to fruition. Wish the student housing features were more robust. Student housing is a different animal. I would love to be involved in a focus group on how to tweak the system. Pros Customer Support is very good. Reps seem to care and work hard to resolve issues. Rarely a long hold time. I like the app too. Cons In trying to convert from RM12 to RM Express there are not any tutorials specifically to guide me through the differences. Many features could be more robust. Review Source Response from London Computer Systems May 6, 2026 Thank you for your review! TK Trisha K. Marketing and Operations Director Real Estate Used the software for: 6-12 months ### "Rent Manager - Breath of Fresh Air!" May 20, 2026 5.0 is an outstanding property management solution that delivers exceptional value for money. Its intuitive interface makes tenant management and rental processes effortless, while robust reporting features offer clear, actionable insights. Customer support is always responsive and helpful, ensuring a smooth experience. The ease of use, combined with efficient email communication tools, streamlines day-to-day operations. Highly recommended for anyone seeking comprehensive rental management! Pros What I liked most about is its seamless combination of powerful features and ease of use. The intuitive interface makes managing tenants and rentals straightforward, while comprehensive reporting and efficient email communication tools help streamline daily tasks. This, paired with responsive customer support, makes Rent Manager a valuable asset for property management. Cons What I liked least about is the complexity involved in moving tenants from one property to another, especially when handling security deposits. The process can be confusing and could be made more intuitive to save time and reduce potential errors. Review Source Response from London Computer Systems May 27, 2026 Thank you for your review! DM Demetria M. Property Manger Commercial Real Estate Used the software for: 2+ years ### "Great for Tenant Management!" May 1, 2026 5.0 Excellent. Easy to use, outstanding customer service. Finding a report is super easy, and there are ton of them! Pros Easy to use! I love the search bar. Scripting option is a dream since my company sends a lot of Agreements and letters. Cons Sometimes there is a lag while tying an email. Rare, but it does happen. When the lag happens, it does take longer to send an email. Review Source Response from London Computer Systems May 6, 2026 Thank you for your review! CJ Courtney J. Assistant Community Manager Real Estate Used the software for: 2+ years ### "10/10 Rent Manager!" May 14, 2026 5.0 My overall experience is a 10/10 with . It is worth the value. little to no bugs or issues. It makes running a community easier. Pros Very new user friendly and makes tenant management so much easier. Customer support is very amazing to work with as well. Cons So far, I have no dislikes. It really is great to have for a rental management. Monthly reports make my life that much easier, and I have been using it for 3 years now. Review Source Response from London Computer Systems May 27, 2026 Thank you for your review! MP Mary P. Housing Liaison Real Estate Used the software for: 2+ years ### "Rent Manager Success" April 9, 2026 5.0 I have been using for over 6 years and would recommend it to everyone!! It truly makes running our business a success! Pros makes running our business so easy! From working with prospects all the way to the move out process for tenants. I love that it also has the accounting features. Cons It would be nice if our tenants could send videos of issues to the app. It would also be helpful to be able to sort bills by property. Review Source Response from London Computer Systems May 6, 2026 Thank you for your review! TD Tracey D. Regional Manager and System Administrator Real Estate Used the software for: 2+ years ### "Rent Manger V12 is Great Software Overall" February 5, 2026 5.0 Overall, I think this is great software. It's more robust than most other software I've used for this industry, and they have a lot of useful integrations. They have excellent customer support staff as well who problem solve in a timely manner. There are great tutorials on University, and I've also used this platform as a trainer. Pros I love V12! It's great software especially for those in the manufactured housing sector. They have great reports and lots of customization options as well as integrations. I've used a handful of different software for property management, and this one is by far my overall favorite. Cons I don't like their new version, Rent Manger Express. It has a long way to go to be as great as V12. It's ok for basic users who use it minimally. Also, it would be great if, when pulling reports, you could drill into the results that make up certain numbers, especially on financial reports, but not a deal breaker. It would just make it easier to recognize things that need to be reclassed or to help explain to a board member or investor where certain numbers come from without having to do a lot of research. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) Reason for choosing Rent Manager We actually went to Yardi Voyager and then less than a year later went back to . They didn't have the reports we needed for investors. They were supposed to develop them but I saw that years later when I went to another company they still hadn't made the reports. Switched from [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) I've been in this industry a long time. AppFolio was super basic. While Yardi Voyager was quite robust, it wasn't user friendly and didn't have the reporting needed for manufactured housing. Manage America is ok but requires other software like BackOffice to fill in the gaps. Review Source Response from London Computer Systems February 9, 2026 Thank you for your review! DW Derek W. Administrative Operations Manager Accounting Used the software for: 2+ years ### "Rent Manager Review - Great for what it is!" December 9, 2025 4.0 Honestly great. For the price this is a great platform. The customer service team may take a little bit of time to get to your issues but they're always experts / professionals. Pros The people at are great. Every time I've interacted with the team whether it's customer service or sales, they're always very helpful. Cons The number of integrations and updated technology is a little lacking. The differences between the express / 12 version are a bit stark. Switched from [MRI Property Management](https://www.capterra.com/p/79570/MRI-Software/) MRI was absolutely terrible. Really not much else to say haha Review Source Response from London Computer Systems December 26, 2025 Thank you for your review! UU Uzoma U. IT Administrator Real Estate Used the software for: Less than 6 months ### "The most Recommended for Modern Property Management " November 4, 2025 5.0 We have been able to save much time by being to to generate templates and automate actions through certain triggers. Our top management team loves the idea of seeing what's really important from anywhere. Pros The platform offers strong security features, including role-based and user privileges, ensuring sensitive tenant and financial information is protected. It's a robust suite for accounting, service issues, communication, leasing, and reporting- all in one platform. For an organization like ours, managing complex portfolio, it gives back value through its automation services. The implementation and onboarding process was exceptionally helpful. The continuous access to Expresshelp and other learning materials, like University, provides help to users in my organization to resolve issues promptly. Aside from the unlimited online resources, Rent Manager offers different ways to reach their support team. The TWA has provided transparency, thereby increasing integrity and reliability. The dashboard customization and command launch feature make it very easy to navigate through the system. Cons The time difference. Currently, we are subscribing from a different region, so most times it's difficult to join webinars. Alternatives considered [Re-Leased](https://www.capterra.com/p/133226/Re-Leased/) Reason for choosing Rent Manager meets our business needs compared to other competitors. Review Source Response from London Computer Systems December 8, 2025 Thank you for your review! KE Kimberly E. Accountant and office manager Real Estate Used the software for: 2+ years ### "Fantastic property management software" December 30, 2025 5.0 is great. The customer support team is so helpful and the program can do so many different things. They just added AI features for writing letters and it has been such a time saver. Pros Rent Manger is so easy to use. It keeps so much tenant information and communications all in one place. The customer support is amazing. Cons The webpage version sometimes times out and data is reset. Its really not that big of a deal. I really do like the program Switched from [RealPage](https://www.capterra.com/p/183247/Real-Page/) is so much easier to use. It was an easy decision Review Source Response from London Computer Systems January 16, 2026 Thank you for your review! BL Bill L. Owner Real Estate Used the software for: 2+ years ### "The naked truth about Rent Manager" May 21, 2025 4.0 I have been on RM12 now for over 6 years... I have always found their support people to be the best part of the organization. They truly are dedicated to making sure you have a great experience. Pros If you are in the property management business you want this software. Not only do you want accuracy in the automations that work behind the scene doing all the things property managers must do (like sending monthly statements, receiving rent checks, attending to work orders, etc.) you want a robust accounting system that is detailed and accurate. Cons The web version still does not have all the features of their remotely hosted service, RM12. Though the web version is the direction everyone is being gently pushed to use, the Windows version (that runs on their servers through Remote Desktop Services) is loaded with features. Switched from [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Buildium's accounting was not ready for prime time. Review Source Response from London Computer Systems June 2, 2025 Thank you for your review! MM Morgan M. Operations Manager Management Consulting Used the software for: 1-2 years ### "System needs updated But overall it gets most things done" December 12, 2025 5.0 I've used it for a couple years and it gets the job done for the most part. Just out dated of what it will allow you to do. Pros Violation section is user friendly. I like how I create filter titles for each of my managers I have. Cons How you have to do multiple steps to do/change one simple thing. As well as the prospect section is very disorganized. Alternatives considered [MRI Property Management](https://www.capterra.com/p/79570/MRI-Software/) Reason for choosing Rent Manager Not sure, this was another team that made this decision Review Source Response from London Computer Systems December 26, 2025 Thank you for your review! SE Sheila E. Operations Manager Real Estate Used the software for: Less than 6 months ### "Digital Warehouse for all your Docs & Free e-Sign Abilities!" November 20, 2025 5.0 Great way to track processes, tenant notes and property maintenance. Doc storage & e-sign is 100%! When a new prospect calls or walks in, you are able to quickly enter key vitals, gives the leasing agent the opportunity to "claim" the lead and all members can watch the progress. The beauty part is that if a team member falls short of a close - or leaves the company - the remaining members are able to pick up right where the first member left off. The document storage has proven to be a great resource too but I am most excited about 2 features in particular. e-Signable docs - import ANY form or letter into RM and use their merge fields to drag and drop key information to auto populate into the form and then send it for e-sign. The other feature is MASS TEXTING - oh my goodness! As both a loan originator and property manager I find myself needing to send the same messages over and over and in the past meant - from my cell phone - 1 tenant or borrower at a time. No more! Now I can create a template specific to either group, use merge fields to personalize the message and send them out all at once thru RM! Game changer! Pros Incredible customer service, great document storage, easy to import docs for e-sign, user friendly! Super easy to drag and drop docs and pics right into the Notes section. Mass texting is quick, you can create re-usable templates with merge fields to personalize to tenants. We are using it for our borrowers loans as well and has been fairly easy to create UDF to customize the information required for each new borrower. My favorite part is being able to import (or internally create) ANY form for e-sign! Cons Setup ease is only possible with proper permissions in place from the start. Ensure user access. We are using rmVoiP along with the web version of RM. The softphone set up was tedious even after getting ALL THE PERMISSIONS set correctly on my user profile. The reality now is sometimes the office phone rings thru to the VoiP #, you can actually hear the pc alert you to the call but the rub is that you can't always answer it - using a bluetooth headset as recommended. You are also supposed to be able to make and receive calls from the app on your cell phone. This too has proven to be a challenge - especially when both the cell and pc have competing bluetooths. Review Source Response from London Computer Systems December 8, 2025 Thank you for your review! KR Kim R. Property Manager Consumer Services Used the software for: 2+ years ### "Helpful Rental Management Tool" February 8, 2026 5.0 i have been using for over 10 years. Rent Manager always is one step ahead of the competition as it seems. The valuable University to learn on is its best feature for me. Pros works well for the business I manage on a day-to-day basis. The column Areas to put the personal & business information into operate well together. Cons I do not have any like least problems with . The site is always improving for the customer and has many valuable tools to learn with. Review Source Response from London Computer Systems February 13, 2026 Thank you for your review! FF Francine F. General Manager Real Estate Used the software for: 2+ years ### "Thankfull!" February 12, 2026 4.0 Lots of help when you ask for it. Makes some things so much easier. I have been with my employers 6 years now and I am still learning new things on . Pros \[sensitive content hidden\] was very kind and helpful when I needed it. She was able to walk me through the steps. She was patient and knowledgeable. Cons A lot to learn without training. This app. was already installed and being used when I came to the company I work for. No one to train me on much. So I learn as I go. Review Source Response from London Computer Systems February 13, 2026 Thank you for your review! MB Mark B. Regional Manager Real Estate Used the software for: 2+ years ### "Rent Manager Performance Evaluation" February 19, 2026 5.0 I have been using for 11 years and the product keeps improving and simplifying the daily demands of overseeing multiple communities spread out over the Midwest. It allows me to stay on top of the day to day operations, rent collections, violations and be able to provide valuable feedback information to my managers. Pros As a regional manager of multiple manufactured home communities across the Midwest it is the perfect tool to track all aspects of the manufactured home business. Cons I don't have any cons with this product. provides everything I need to stay on top of daily operations. Review Source Response from London Computer Systems February 23, 2026 Thank you for your review! KR Kathy R. property manager Hospitality Used the software for: 2+ years ### "a breeze to use with great tech support" February 12, 2026 5.0 i enjoy using . The choices offered are substantial. There are more choices that i am using at the time but look forward to trying. Pros gives the user many options for the price. The customer support is wonderful. the software is user friendly. The tenant management helps guide me through the process of moving residents in and out. The user interface is easy but even if i cant find what i am looking for the seach box always gets me there. The rental management portion make the rent collection and reporting easy. Cons there is a report that i would like to run but can't seem to find the menu and parameters to make it happen. Review Source Response from London Computer Systems February 13, 2026 Thank you for your review! NL Natalie L. Property Management Consumer Services Used the software for: 2+ years ### "Great company to work with!!!" September 26, 2025 5.0 Over all experience with is 110% all the time. Their sales department is extremely helpful to add and explain all new technology, they will set up meetings over the phone, zoom, or come to your business for training. Rent manager's customer service department is great as well they will help you with all issues and if they do not know the answer they will ask their team leads so that all information is accurate the first time. Best company for Rental management companies. Pros is a great software for rentals and more. The reporting for end of year documents are helpful for tax season. Tenant management is very important to get them in and out of rentals this system makes it super simple. Customer support is always great and with low wait times. Cons for the most part is great, I wish the journal entries would be attached to tenant files though. Review Source Response from London Computer Systems September 30, 2025 Thank you for your review! LA Lorena A. Property Manager Real Estate Used the software for: 2+ years ### "Great software for everyday needs " March 7, 2026 5.0 I've used it every single day since about 5 yrs ago and my experience has been great, I wouldn't change it for any other software, I can find anything I need within seconds, I can communicate with my vendors/tenants from here, I can customize pretty much anything for my business needs Pros All information needed for everyday property management is there, from tenants, vendors, transactions, bank statements, maintenance issues and records, insurance certificates, and the list goes on and on. Also, if you ever have any issue the customer service team is pretty amazing Cons Sometimes it has bugs, like when you open something, it takes a lot of time or completely shuts off the program and you need to log back in Review Source GP Genina P. Broker Real Estate Used the software for: 2+ years ### "Consistent great customer support." November 13, 2025 5.0 Prompt and professional. The customer support is always friendly and patience. I've used it for years and appreciate the help when needed. Pros Polite, professional and prompt technical support. My technician promptly shadowed into my computer screen and guided me through the steps. Cons I would like to have a bit more help understanding accounting codes. "Ask your accountant" isn't usually the easiest suggestion, but I appreciate the guidance. Review Source Response from London Computer Systems December 8, 2025 Thank you for your review! SG Stephanie G. Director of Operations Real Estate Used the software for: 1-2 years ### "Keep Your Money. Run." June 3, 2026 1.0 It's been a horrible experience. Their staff is awful. Their product is awful. They hide the constant extra costs from you, but some of them are basically mandatory like the training program. If you don't use all your implementation hours before your "launch," they just take them even though it's what you paid for, even though you likely still need them. They just would rather take the money. We will not be renewing this contract. Pros There's nothing to like about . I suppose if I had to choose something I would say I'm glad we can text and email within it BUT the filtering function is NOT great for that either. Cons We were sold on this product by an EXCELLENT sales team, but if you prefer NOT to burn your money, buy something else. Their customer support is clueless and half the time they just tell you they'll suggest what you need to development as a change to the program even though that change is BASIC COMMON SENSE and no other software functions in such a stupid way (like that you literally can't print checks in number order--it randomizes them). It is not user-friendly. It is not intuitive. My staff struggles every single day. Deposits are taking me EASILY four times as long as before we had this program. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing Rent Manager Your sales team is good and convinced us we could have all our needs met through your product. Switched from [Refrens](https://www.capterra.com/p/204191/Refrens/) I picked a random software above because there's no option for what we used. We had internally designed and utilized software. Our software could no longer continue to be supported and our developer is planning his retirement. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.