# Rent Manager Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Rent Manager Software - reviews, pricing plans, popular comparisons to other Property Management products and more.

Source: https://www.capterra.com/p/2732/Rent-Manager/

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# 

 Rent Manager Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Rent Manager

## What is Rent Manager?

Rent Manager is a comprehensive property management software that integrates essential features for managing real estate portfolios of any size. It offers a complete accounting system for handling finances, including accounts payable, receivable, and electronic bank reconciliations, supporting both cash and accrual accounting. The software includes marketing tools to list properties on major services and features for business operations like communication tools, a mobile app, and a call center. For maintenance, it provides work order management to create, track, and resolve issues efficiently. Rent Manager's customizable interface allows users to create specialized workflows and integrates with third-party solutions through its open API.

## What is Rent Manager used for?

[Real Estate Property Management](https://www.capterra.com/real-estate-property-management-software/)[Property Management](https://www.capterra.com/rental-property-management-software/)[Property Management Accounting](https://www.capterra.com/property-management-accounting-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 633 user reviews

Reviews sentiment

Positive

94%

Neutral

3%

Negative

3%

Pros & cons

Responsive knowledgeable customer support

Extensive and flexible customization

Recurring bugs and glitches

Inconsistent experience across versions

Starting price

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

-   HOA / 2026
-   Property Management / 2026
-   Real Estate Property Management / 2026

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

-   Apartment Management Systems / 2025
-   Lease Management / 2025
-   Property Management Accounting / 2025
-   Real Estate Property Management / 2025

Do you work for Rent Manager?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.lcs.com/&name=Rent Manager)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Rent Manager

4.6 (633)

VS.

[4.8 (1,577)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (633)

Ease Of Use

4.6 (1,577)

Value For Money

4.6 (528)

Value For Money

4.6 (1,504)

Customer Service

4.7 (610)

Customer Service

4.7 (1,545)

## Rent Manager alternatives

[4.8 (705)](https://www.capterra.com/p/211768/DoorLoop/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.5 (2,232)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/)

Starting price

$62.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.6 (444)](https://www.capterra.com/p/20372/Entrata/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.2 (334)](https://www.capterra.com/p/164741/Yardi-Breeze/reviews/)

Starting price

$1.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/2732/Rent-Manager/alternatives/)

## FAQs about Rent Manager

Overview

### What problems does Rent Manager solve?

Rent Manager solves fragmented property operations by unifying accounting, tenant records, maintenance, leasing, document storage, e-signatures, and reporting in one system. It reduces spreadsheet-driven tracking, double entry, and manual communications while improving visibility across multiple properties or owners. Property managers, accounting teams, leasing staff, maintenance crews, and portfolio operators benefit most.

Answer based on 460 reviews

Overview

### Which roles and teams benefit most from Rent Manager?

Rent Manager is most used by property managers, leasing teams, and office administrators who handle daily operations, tenant communication, and lease tracking. Owners, presidents, and operations leaders rely on it for portfolio oversight and reporting, while accountants, bookkeepers, controllers, and CFOs use it to manage rent collection, financials, and reconciliations.

Answer based on 611 reviews

Talk to an expert

### More questions?

Ask our experts

Overview

### What company size and industries is Rent Manager built for?

Rent Manager is built primarily for small real estate companies, with 97% of reviewers from small businesses and 73% from Real Estate. It is aimed at companies managing 100 to 50,000+ multifamily, single-family, short-term-stay, and commercial units, with additional use in Commercial Real Estate at 11%.

Answer based on 633 reviews

Features and Usability

### What are the key features of Rent Manager?

Rent Manager includes core property management and tenant management tools, plus integrated accounting for rent collection, owner statements, and financial tracking. Differentiating features include customizable reports, user-defined fields, work order management, and tenant communication through email, mass texting, portals, and template letters.

Answer based on 354 reviews

Integrations

### Which third-party tools and platforms does Rent Manager integrate with?

Rent Manager integrates with Zego, AvidXchange, ShowMojo, and zInspector, with reviewers highlighting payments, accounts payable, showings, and inspections. It also supports over 40 integrations, including Apartments.com Rental Manager, AppWork, Aptly, Birdeye, and Breezeway, covering leasing, operations, and resident services.

Answer based on 34 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Rent Manager?

Rent Manager offers in-person training, live online sessions, webinars, documentation, and videos. Reviewers say basic tasks and new hires often learn quickly, especially with Rent Manager University and weekly sessions. Admins, trainers, and teams handling setup, reporting, or customization usually need more time because the system has a noticeable learning curve.

Answer based on 139 reviews

Getting Started and Support

### What customer support options does Rent Manager offer, and how do users rate the experience?

Rent Manager offers email/help desk, FAQ/forum, a knowledge base, and phone support. Users generally describe support as responsive, knowledgeable, and patient, with quick issue resolution and helpful guidance. Some mention occasional hold times, slower email follow-up, and a learning curve that can require repeated contact for setup or advanced features.

Answer based on 354 reviews

Security

### How does Rent Manager handle data security and access control?

Rent Manager uses role-based access, user privileges, customizable permissions, admin fail-safes, and password-protected logins to protect tenant, financial, and company data. Reviewers often describe information as safe, secure, and easily accessible internally. Some note permissions can be confusing to configure, password changes may feel too frequent, and resets sometimes require calling support.

Answer based on 24 reviews

## Who uses Rent Manager?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 121 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 121 reviews

Administrative

40%

Administrative

40%

Real Estate

25%

Finance & Accounting

6%

Entrepreneurs/ Owners

4%

Others

24%

Top industries

Based on 121 reviews

Real Estate

80%

Accounting

7%

Management Consulting

6%

Hospitality

4%

Other

3%

## Pros and Cons

Responsive knowledgeable customer support

94% positive reviews out of 294

Most reviewers report customer support is prompt, helpful, and consistently resolves issues with expertise and patience.

Jason H.

Partner, 2 - 10 employees.

"I really like how easy it is for customer support to log into our system and walk me through any changes that need to be made. If there a question that is posed to them and they don't immediately know the answer, they will immediatley ask their team and resolve it while on the support call."

Recurring bugs and glitches

49% negative reviews out of 53

Some reviewers report encountering frequent bugs, error messages, and system crashes that disrupt daily tasks and require restarts.

Tessa G.

Office Assistant, 2 - 10 employees.

"Too many bugs, several recurring issues that support has stated are just not fixable but that to me sounds like it is just a lot of work for them to do and they don't want to. "

Extensive and flexible customization

96% positive reviews out of 45

Most reviewers describe customization as highly adaptable, allowing workflows, layouts, and features tailored to specific needs.

Daniel D.

Manager, 11 - 50 employees.

"Rent Manager offers many options to tweak and customize the software to meet our individual needs and processes."

Inconsistent experience across versions

54% negative reviews out of 37

Some reviewers describe version updates as confusing, with missing features, outdated interfaces, and disruptions between web and desktop.

Dana A.

Controller and Office Manager, 2 - 10 employees.

"I understand the web version is a work in progress, but the jumping back and forth between the two version during my business day gets quite irritating at times."

Supportive onboarding and training

94% positive reviews out of 34

Most reviewers find the implementation process smooth, with dedicated guidance, helpful resources, and user-friendly onboarding.

Evan H.

Owner, 2 - 10 employees.

"Very positive. As you go through implementation and on boarding, there is a dedicated professional allocated to your account that will answer any questions or concerns that you have as you convert your system."

Occasional slow performance issues

88% negative reviews out of 25

Most reviewers indicate performance and speed can lag, causing delays during uploads, high-traffic periods, and daily operations.

Azalea F.

Accounting Specialist, 51 - 200 employees.

"The import function of everyday items, like invoices can be slow."

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Rent Tracking

4.8 (264)

89.02% of 264 reviewers that rated this feature as important or highly important

With Rent Manager’s rent tracking, you can easily monitor payments, delinquencies, and generate detailed reports. Reviewers appreciate the ability to track filled and vacant units, automate recurring charges, and quickly identify overdue accounts, making rent management much more efficient.

Accounting

4.7 (234)

85.04% of 234 reviewers that rated this feature as important or highly important

Rent Manager offers robust accounting tools that let you track income, expenses, and vendor payments for each property. Reviewers appreciate the straightforward reporting, integration with QuickBooks, and ease of use, though some mention a learning curve for non-accountants.

Property Database

4.6 (158)

84.81% of 158 reviewers that rated this feature as important or highly important

This capability helps you keep all property, tenant, and unit information organized in one place. Some reviewers find it easy to access, update, and customize records, though a few mention challenges with search options and adapting to commercial rentals.

Transaction History

4.8 (142)

86.62% of 142 reviewers that rated this feature as important or highly important

It gives you a comprehensive view of all tenant transactions, making it simple to spot discrepancies and review payment patterns. Users think the organized, easy-to-read records help resolve disputes, support court cases, and provide clarity for both staff and tenants.

Online Payments

4.6 (102)

90.20% of 102 reviewers that rated this feature as important or highly important

You can streamline rent collection with online payments, supporting multiple payment methods and real-time updates. Reviewers indicate this saves time, reduces office traffic, and integrates with platforms like Zego and PayLease, though some mention occasional transaction delays or fees.

Lease Management

4.8 (144)

86.11% of 144 reviewers that rated this feature as important or highly important

Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments

Rent Manager 190 features

Generate, file and review 1099 tax forms for IRS (Internal Revenue Service)

Define levels of authorization for access to specific files or systems

Rent Manager offers robust accounting tools that let you track income, expenses, and vendor payments for each property. Reviewers appreciate the straightforward reporting, integration with QuickBooks, and ease of use, though some mention a learning curve for non-accountants.

Track money owed to a company's creditors/suppliers

Track outstanding invoices and the money owed from clients

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Generate one-off reports that meet information requirements

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Tools for the systematic analysis of various types of data or statistics

Application programming interface that allows for integration with other systems/databases

Track, manage and store the applications of potential future members, customers or candidates

Manage various aspects of appointments including booking, rescheduling, canceling

Manage assets throughout their lifecycle to optimize profit

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Researching and validating a person's criminal, educational, job or financial records

Compare and match accounting/financial records with corresponding bank statements

Create, manage, and send invoices or bills to customers

Create budgets based on historical data and future projections

Track and manage schedules and meetings via an integrated calendar

Calculates a company's working capital which is the amount of money a company has available to run its business

Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period

Organize and group data or items based on various criteria

Manage various distribution channels, build relations with channel partners, and track their performance

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Match clients or tenants with suitable properties based on their specific requirements, preferences and budget

For commercial leases

Designed to serve commercial properties

Add, view, and edit details for commercial, corporate, or hospitality properties that are available for sale or rent

Tracking, calculating, and paying commissions and earnings to employees

Manage a group of members established for coordinating plans, programs, or other initiatives

Manage and track all internal and external communication conducted via calls, email, text, or chat

Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction

Track and manage adherence to policies for any service, product, process, or supplier

Automated reminders and confirmations for booked appointments and events via text or email

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Track, store, and access client contracts or licenses

Accept and process credit card transactions

Process to evaluate a person's creditworthiness and their ability to manage debt and make timely payments

Notifications received when important dates and deadlines are coming up

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import, collect, and capture data from multiple sources

Import and export data to and from software applications

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Graphical representation of data

Electronic signing method that validates the authenticity and integrity of a digital document

Track products that are for sale at a reduced price or part of coupon promotions

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Electronically collect payments for goods or services

Digitally sign online documents

Receive and/or send email notifications for urgent updates, requests, or other information

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Pre-made examples and templates for emails

Schedule and manage the logistics of activities and other gatherings

Monitor and record expenses such as purchases or charges incurred

Manage the maintenance of building facilities

Track and manage staff profiles, recruitment, schedules, productivity, career development and performance

Automatically collect recurring fees or dues from members

Create, save, and store files

Public or private sharing of digital files such as documents, audio/video, images, and more

Store and access documents, forms, and photos in one centralized place

Plan, manage, and track the financial activities of an individual or organization

Generate reports to assess the financial performance of an organization

For commercial properties such as office buildings, medical centers, malls, hotels, retail stores and other public buildings

Primarily serving affordable houses such as fixed caravans, cabins, tents and trailers

Used by property managers

For realtors, real estate investors, property managers, and other real estate professionals.

Specialized for organizations who focus on residential projects

Designed for vacation rentals

Form predictions based on past and present data/trends

Store, manage and track all forms in a centralized location

Centralized accounting record which tracks all financial transactions

Use AI to generate content in the form of text, images, videos, etc.

Process of a guest arriving at and departing from a hotel, resort, or any hospitality establishment

Communicate with guests directly within the system

Capture guest experience at a granular level and utilize data to deliver tailored services

Monitoring & logging of information related to guests' activities, preferences & interactions within hotels, resorts, or events

Automation of the violations inspection process of homeowners associations

Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff

Organize, prioritize, and manage incoming communications

A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage

Track interaction history by documenting conversations for contacts

Track and manage inventory levels to maintain proper supply

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Creation, processing, verification, and execution of invoices till the payment is made

Allows the calculation of fees for late rent payments

Automatically identify and save contact information of potential customers

Manage the process of attracting and converting business prospects into leads

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Engage with a lead throughout the sales process by actively providing information

Score a lead on their quality or likelihood to buy based on certain behaviors

Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments

Process of creating and establishing a new lease agreement between a property owner and a tenant or borrower

Monitor the process of lease agreements

Create, edit, and monitor product or property details displayed on listing websites (i.e. agency websites, third party listing sites)

Manage, maintain and track the performance of assets and equipment

Schedule predetermined or ad hoc maintenance services and labor requests

Automate workflows and trigger campaigns based on customer actions

Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding

Contact members listed in the database through email, SMS, social, phone, etc.

Add, store and access information pertaining to members

Integrated or built-in billing calculated by customer usage levels of a product/service

Access software remotely via mobile devices

Access the system via a mobile application

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Manage and support multiple locations

More than one location

Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room

Support outbound and inbound sales processes autonomously while ensuring high-quality lead engagement

Book meetings and appointments through a website or digital platform

You can streamline rent collection with online payments, supporting multiple payment methods and real-time updates. Reviewers indicate this saves time, reduces office traffic, and integrates with platforms like Zego and PayLease, though some mention occasional transaction delays or fees.

Track payments that have not been paid by due date, leading to late fees, cash flow disruptions or penalties

Portal for property owners to manage property listings, upload documents, track payments and generate reports

Report showing financial balance at the beginning and the end of the period, along with activity

Manage, optimize, and automate tasks related to parking operations

Accept, record, and reconcile financial transactions

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk

This capability helps you keep all property, tenant, and unit information organized in one place. Some reviewers find it easy to access, update, and customize records, though a few mention challenges with search options and adapting to commercial rentals.

Add, view, and edit details of all properties managed by an agency that are available for sale or rent

Track/optimize rates in relation to usage

Ratings/Reviews

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Generate recurring invoices

Automatic and regular transactions made through a secure online platform at predetermined intervals (monthly, quarterly, etc.)

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Log and store the source of contacts/leads

Timed notification for any upcoming task, deadline, appointment, or activity

Collect payments from tenants via online or offline mode, create recurring schedules and send reminders

With Rent Manager’s rent tracking, you can easily monitor payments, delinquencies, and generate detailed reports. Reviewers appreciate the ability to track filled and vacant units, automate recurring charges, and quickly identify overdue accounts, making rent management much more efficient.

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

For residential leases

For residential properties

For retail leases

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Search and filter data across systems to locate required information by entering keywords or certain criteria

Group leads or contacts based on their specific characteristics

Online portal through which end users can access the system, manage tasks, or obtain information

Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more

Length of rental

Send messages via SMS

Track the status over time for a request, process, asset, or transaction

At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them

Create, manage and track all task activities and progression

The completion of documentation that calculates earned income and the taxes to be paid, also called a tax return

Implementation of various strategies to manage tax obligations via planning and maintaining compliance

Create, save, and re-purpose templates for emails, forms, etc.

Managing renters, rent payments, maintenance workflows & documents.

Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff

Evaluate the criminal, financial, and employment history of tenants

Handle activities like room booking, rent processing, lease agreement management, and client communication

Addition of necessary external data, applications, tools, or features

Set up connections to third-party platforms to improve business processes

Measure and track time including hours worked and paid time off (PTO)

It gives you a comprehensive view of all tenant transactions, making it simple to spot discrepancies and review payment patterns. Users think the organized, easy-to-read records help resolve disputes, support court cases, and provide clarity for both staff and tenants.

Manage, record and track all business exchanges in form of money and its related interactions in the system

Monitor or audit historical and current transactions to analyze customer account activities

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Measure, collect and manage the billing for utility usage including water, electricity, gas, sewage and more

Keep track of vacant properties

Track and monitor how vehicles are used

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Identify and flag system, guidelines, or branding violations/suspicious behavior by users, customers, vendors, or partners.

Allow organizations to streamline the check-in process for visitors.

Interact with data visualization elements, such as charts and graphs, to drill down into data

Built-in website builder or integration with third-party site

Creating, assign, and track jobs and/or tasks for work orders

Create, design and manage workflows for repetitive tasks

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We can help you find the software with the features you need.

Features

4.5 (618)

4.5

Based on 618 reviews

## Pricing

Value for money

4.6 (528)

[View pricing plan details](https://www.capterra.com/p/2732/Rent-Manager/pricing/)

Basic

Custom Quote Available

It includes:

-   450+ Built-In Financial / Property-Related Reports
-   Complete Accounting System
-   Work Order Management
-   Comprehensive Marketing & Leasing Tools
-   Online Applications & Unlimited eSignatures
-   Owner / Prospect Portals & Tenant App
-   Unlimited Custom Fields
-   Live Support
-   Vendor Management & No Cost Vendor Pay\*
-   P.O. System & Inventory Management
-   Survey Analytics Hub

Plus

Custom Quote Available

It includes:

-   Text & Phone Broadcast\*
-   rmAppSuite Pro Mobile App
-   Service Tech Mapping
-   Smart AP Suite Powered By Orion AI

Premium

Custom Quote Available

It includes:

-   Enhanced Implementation & Data Importing
-   Video Inspections
-   Maintenance Scheduling

Value for money

4.6 (528)

4.6

Based on 528 reviews

## Integrations

[

Birdeye](https://www.capterra.com/p/152997/BirdEye/)[

AvidXchange](https://www.capterra.com/p/144102/AvidXchange/)[

Breezeway](https://www.capterra.com/p/186514/Breezeway/)[

Zillow Rental Manager](https://www.capterra.com/p/209701/Zillow-Rental-Manager/)[

RainMaker](https://www.capterra.com/p/130861/RainMaker/)[

Zego](https://www.capterra.com/p/230122/Zego/)[

Nanonets](https://www.capterra.com/p/193484/Nanonets-OCR/)[

Quadient Accounts Payable](https://www.capterra.com/p/133062/BeanworksAP/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (610)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (610)

4.7

Based on 610 reviews

## User reviews

Overall rating

4.6

Based on 633 reviews

Filter by rating

5(465)

4(124)

3(24)

2(8)

1(12)

Mentioned topic

Sorted by most recent

AD

Amy D.

Regional Manager

Real Estate

### "Fantastic Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 14, 2026

Overall, I have been very happy with Rent Manager. The majority of our company has been very happy with Rent Manager too.

Pros

Rent Manager is so easy to implement and train new property managers. It is user friendly and whenever there are questions the customer support team is so helpful! Whether it is an RM rep on the phone or the chat box, they solve bugs and issues quickly. It is worth the investment in the software because it helps manage all types of tenants in one place. I like that our accounting team as well as onsite managers can use the same software, it makes it a true value for the money. We don't need two software packages.

Cons

The only issue I have run into with RM is around the beginning of the month, I get bumped off frequently. It seems to be an issue with the servers and having so much traffic at rent collection time during the month.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MH

Michael H.

Realty Advisor

Real Estate

### "Full-featured and priced well."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 14, 2026

As a property manager I've handled vendor setup, tenant set up and charges, AR, entering AP, and monthly reporting.

Pros

Full-featured and priced well. Customer support has been outstanding every time. I think it does a lot more more than we need it to do. The exporting and custom reporting options are robust.

Cons

I like the fact there is both a remote desktop version and a web-based version, but they are different enough that I recommend picking one or the other.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AH

Amy H.

Controller

Real Estate

### "Happy Customer"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 14, 2026

Tenant management is easy, customer service is helpful when needed, value for services provided is good

Pros

Rent Manager has been our software for over 15 years, they are also added features and overall the software is very easy to use and understand.

Cons

Sometimes they add system settings and you are not notified so when you add a new user you don't know that you need to give that person the new privilege.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

HP

Heather P.

General Manager

Real Estate

### "A vast improvement over our old systems"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

July 10, 2026

My implementation consultant was knowledgeable, patient, and accessible while we worked through all of the quirks of my company's data and processes. The software is robust, and even when certain features weren't quite what I needed, we were able to create workable solutions and find process improvements along the way.

Pros

I appreciate how it is a one-stop-shop, bundling many of the key functions of property management into one system. I am ecstatic to be able to cancel my QuickBooks subscription! Rent Manager is both a time and money saver. The browser and app access via anywhere is convenient.

Cons

The support phone line often has long wait times, and the email support takes several days to receive a response. The interface isn't as customizable as I would like, and certain UI customizations that seem basic to me aren't available.

Switched from

[RentRedi](https://www.capterra.com/p/199707/RentRedi/)

No longer supported, obsolete, and low number of features.

Alternatives considered

[Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/)

[DoorLoop](https://www.capterra.com/p/211768/DoorLoop/)

Reasons for choosing Rent Manager

Replaced QuickBooks as well and combined many processes into one system

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

SH

Samuel H.

Property Manager

Real Estate

### "Big thanks to \[sensitive content hidden\]"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 7, 2026

My overall experience with Rent Manager has been amazing. \[sensitive content hidden\] has been great to work with from the beginning, and we’ve built a strong working partnership over the years. I’m excited to see what the future holds and continue growing with the platform! Recently, I ran into some issues with rmVoIP and shared my concerns on the Facebook forum. \[sensitive content hidden\] reached out after seeing my post and made it a priority to help get the issue resolved. I really appreciated that they took ownership, listened to the feedback, and actually took action to find a solution. It’s rare to find that level of customer service and accountability from a company.

Pros

The customer support and care from the Rent Manager team has been great. I also really appreciate how flexible the system is and how much we can customize it to fit our needs.

Cons

The biggest challenge we’ve experienced has been some inconsistency with rmVoIP when using rmAppSuitePro. It can occasionally impact our workflow for our team when we’re trying to field calls efficiently in the field.

Switched from

[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)

We needed a system that could adapt and remain flexible as our company continues to grow.

Alternatives considered

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)

Reasons for choosing Rent Manager

The testimonies of other management companies and the ease of onboarding made it easy for us to trust.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

ZF

Zippy F.

Human Resources and Benefits Manager

Real Estate

### "Rent Manager - Great Product and Awesome Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 23, 2026

Rent Manager is intuitive and easy to learn. There's a help box on each page and the personal support via chat or phone is outstanding!

Pros

It exceeds our expectations in Tenant and Rental Management. Their customer support can't be beat! They are most helpful any time I'm stuck on something. They can be reached via phone or chat for support.

Cons

There are no cons to Rent Manager that I have experienced. And I have been using them for about 10 years. My company has been using Rent Manager for longer than that.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AW

Amy W.

Leasing Agent

Real Estate

### "New to Rent Manager"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 21, 2026

I am new to this software and still learning, but I think I will grow to appreciate it even more in the weeks and months ahead.

Pros

Rent Manager covers just about everything a property manager/leasing agent needs involving tenancy. Simplifies the process and cuts down on needless paperwork.

Cons

The help section in certain areas such as rental income, could be a little more detailed and explanatory.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

OG

Oneida G.

Leasing Agent

Management Consulting

### "Leasing Office Fox Run Apts "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 10, 2026

is been excellent so far customer service is great every time i had a issue they fix the issue for us very patience when they are teaching you how the differents solutions are done

Pros

Is so easy to work with for the tenant rental management handling rent collection the value and prices for the service is great when we are having a issues or bugs we call customer service and the help us quick and efficient.

Cons

there is nothing that i dislike about the rent manager until now always had my problems fix very quick with them.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

June 12, 2026

Thank you for your review!

AM

Andrea M.

Broker and Owner

Real Estate

### "Most detailed and customizable property management software! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 10, 2026

My overall experience with Rent Manager has been awesome. The program is crucial to my every day operations.

Pros

Rent Manager is the most detailed and customizable program available to our industry. The customer service is always on point as well.

Cons

I don't necessarily have a cons list for Rent Manager. Would love for them to bring back history recorded calls, though.

Alternatives considered

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)

[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)

Reasons for choosing Rent Manager

I had ONLY worked with rent Manager in the past and didn't know much about the other products available. I participated in demos and I didn't care for them.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

June 12, 2026

Thank you for your review!

FN

Fred N.

Property Manager

Real Estate

### "Best Residential Property Management Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 6, 2026

Helps me keep track of rent payments, delinquencies, and my income/expenses in great detail. I use Rent Manager to email tenants rather than Gmail or any other mail service.

Pros

Easy to navigate and it meets all of my needs. Reports are easy and customizable. The amount of information I can retrieve is so helpful in keeping track of my business.

Cons

Can't think of anything I don't like about Rent Manager. The forums are very active and improvements are always in progress.

Switched from

[MRI Property Management](https://www.capterra.com/p/79570/MRI-Software/)

Tenant Pro went out of business and support was no longer available

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

June 12, 2026

Thank you for your review!

[View all Reviews](https://www.capterra.com/p/2732/Rent-Manager/reviews/)

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