# Page 16 | Rent Manager Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 16 - Is Rent Manager the right Property Management solution for you? Explore 616 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/2732/Rent-Manager/reviews --- Rent Manager 4.6 (616) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 16 - Reviews of Rent Manager ## Showing most helpful reviews Showing 376-400 of 616 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MM Marcia M. Owner/Manager Real Estate Used the software for: 2+ years ### "Rent Manager is FANTASTIC to work with" August 1, 2019 5.0 We are a property management company. This software is excellent in all ways. So easy to use, we switched from Quick Books to . Pros This is the easiest software to use even with multiple company names. Financial statements are so easy for our accountant to do our taxes with. LOVE IT !!! Cons There is nothing I don't like about it. Except maybe because it logs you out so often and you have to re-login often Reason for choosing Rent Manager was so much more convenient than switching from company to company and having to log out then in again. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) was so much more convenient than switching from company to company and having to log out then in again. Review Source Response from London Computer Systems August 5, 2019 Hi Marcia, Thank you for your review! We're glad to hear you are enjoying Rent Manager. For security purposes, we do enforce a log out after a while of inactivity. If this begins to become an issue, please contact our support team and we can help you look into this. NW Nathan W. Partner Commercial Real Estate Used the software for: 2+ years ### "A Wealth of Features & Could Always Use a Few Tweaks" May 19, 2017 4.0 Pros It is a tenant-centric platform, allowing our residents to see their accounts and pay on-line, thereby reducing our central office workload. We operate 15 or so entities with RM and a handful with QuickBooks. From a financial analyst viewpoint, I prefer QB, because of the easy export features. Still, we have 1,300 + tenants and are re-building occupancy at newly acquired mobile home parks, so our focus is on providing the best face for our residents. QB was not doing that for us. This is a more comprehensive program tailored for the rental world Cons For some inexplicable reason, report exports to Excel do not carry the formulas over. It is a huge time waster for those of doing a repetitive analysis of multiple companies. I can only think this relates to some licensing issue. QB does it automatically and I miss that. In fact, I resent that RM does not provide that functionality and don't understand why they wouldn't provide this time and money saving convenience to their customer base. Review Source Response from London Computer Systems May 26, 2017 Hi Freehold Real Estate LLC, Thank you for your review. I apologize that you have been having issues with our export to Excel function. We greatly appreciate your feedback on your software and I will pass your review on to the appropriate parties in our company for further examination and review. DL Dana L. Office Manager Real Estate Used the software for: 2+ years ### "Decent software for daily use." May 21, 2018 4.0 Once everything was set up, the software was relatively user friendly and had a lot of capacity for maintaining information in a multitude of departments within the company. Pros This software can link your to a multitude of websites that really aid in effective marketing strategies. There are many different reports that can be ran that are beneficial to a multitude of departments. Generating documents and keeping track of document history was effortless. The customer support for this software is fantastic! Cons It can be a little tricky to set the software up to function how you need it too. When setting up to link information directly to our company's website and third party marketing websites, it was so tricky I had to spend a great deal of time with customer support to get things running how they should. Also, creating new reports was tricky and only one person in the company knew how to do it. Review Source Response from London Computer Systems May 29, 2018 Hi Dana, Thank you for your review! Our customer support team really appreciates the shout out. If you ever need assistance with custom reports in the future, our Professional Service team would be more than willing to help out. They work with customers every day creating custom reports, custom tabs, custom integrations, and more. We also offer training such as our RM12 Scripting Virtual Classroom and weekly webinars stored in Rent Manager University. GLL Georgianne Lewis L. Property Manager Real Estate Used the software for: 1-2 years ### "Easy to Use, Excellent Help Desk" July 26, 2023 5.0 Pros Easy to learn how to work the program, customizable templates, mass email functions for invoicing and notices. Cons Vendor Billing is not an option, but there is a way to record deposits from vendors. Review Source Response from London Computer Systems July 31, 2023 Thanks for your review! Vendor billing is available through Rent Manager. Please reach out to your Sales Representative and they can walk you through this feature. TD Tamra D. Realtor, Owner Real Estate Used the software for: 2+ years ### "Love this System" February 1, 2024 5.0 Pros This system is very user friendly! We have had this system for almost 20 years. There have been many improvements over those years! Cons I would just like some minor tweaks. Such as giving the option of the phone icon to call a vendor while in the service request page Reason for choosing Rent Manager expense and ease of use. We had an employee who had used another software and it was not as user friendly Review Source Response from London Computer Systems February 5, 2024 Thank you for your review! dS donna S. Property Manager Commercial Real Estate Used the software for: 2+ years ### "Geared to the American Market" November 11, 2017 3.0 Obviously I still prefer it, as I've used it for 10 years. Pros Offers more than Yardi - at a cheaper price. Lets you customize a lot. Easy to use Very stable Never had an issue with billing. Cons Tried for five years to get recurring journals, Tried MANY times to have them print the letters "yymmdd" on cheques as required by Canadian standards. have to double print all our cheques to comply. Online wouldn't log in and actually locked me out on a Saturday morning - no help available until Monday? - Lucky I keep my own backup of information so I can respond to this emergency. No published in depth info on creating customized objects. Review Source Response from London Computer Systems November 13, 2017 Hi Donna, Thank you for your review! We’re glad to have you as a customer for the past 10 years and looking forward to many more years in the future. With the recurring journals and date format changes, I would check out the recently updated Rent Manager Help File. Anywhere you are in the system, if you press your F1 key, it will open up the help file for the area in Rent Manager you are working in. This has detailed information regarding Journal Entries as well as a section on rmScript – our custom language, which helps you further customize Rent Manager. In regards to weekend Support hours, I apologize you were locked out of the system and unable to reach someone. I will pass your message on to our team to look into further. VR Verified Reviewer Property Management Real Estate Used the software for: 2+ years ### "Easy to Use, Great Reports" October 10, 2018 4.0 Easy reports, easy to input information, you don't have to have property management experience to be able to use this software effectively. Pros It's very user-friendly. I like the ability to create my own reports. I manage multiple units with multiple private owners, this software handles that versatility well. has many uses I haven't even used yet. Cons There is nothing I don't like about this software. Review Source Response from London Computer Systems October 11, 2018 Thank you so much for your review! We're glad to hear you are enjoying Rent Manager. Feel free to give us a call anytime if there is a specific feature you would like to learn about in the program or check out Rent Manager University and the help file (F1) for feature documentation. KM Korrie M. Property Management Real Estate Used the software for: 6-12 months ### "Property Management" June 2, 2023 5.0 Exceptional program. Easy to understand and easy to figure out if I run into a problem. Pros is great because if you have any questions or not sure where something is located you can easily search in while in Rent manager. Cons I wish there was an easy way to text all of my tenants at once without having to pay for another service to do it. Review Source Response from London Computer Systems June 6, 2023 Thanks for your review! AJ Anne J. President Real Estate Used the software for: 2+ years ### "Best Customer Service in the industry" July 24, 2019 5.0 I had the misfortune of having to deal with another company that is a competitor of RM. I must say that after that fiasco I am even more impressed with the outstanding customer service you get with . The staff of customer service representatives is the best I have ever dealt with. They are always cheerful, knowledgeable, and so very helpful. I love Rent Manager. Pros I have used RM since 2008. This product is easy to use and makes property management easy and efficient. Cons The product has so many functions that it takes a while to learn them all. The yearly conference is an awesome place to learn all the functions of this amazing software. Plus it is fun. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Quickbooks is not a fully integrated property management software. Review Source Response from London Computer Systems July 26, 2019 Hi Anne, Thank you so much for your review. We love working with your team as well and we hope to see you all again at RMUC this year! Jeremy A. CEO Used the software for: 2+ years ### "Best teammate I've ever had" April 30, 2018 5.0 It's way more often that all I need to do is tweak the system a little to NOT have to hire a FTE. In other words...no more people at problems. Pros The best thing about this software is that if I can imagine something it is most likely that the software will let me do it. And for me, anything less than that is aggravating so it was almost a must for me. And I have most definitely NOT been disappointed. Cons Because it has so many capabilities it is not the easiest system to learn...but when you do it's fantastic. Review Source Response from London Computer Systems May 3, 2018 Thank you for your review Jeremy! We love working with you and the Wistar Group team. Hope to see you again at RMUC! VR Verified Reviewer Property Manager Real Estate Used the software for: 2+ years ### "Great Software with Even Better Customer Service" July 17, 2019 4.0 It is the one stop shop for a large number of management needs from sending out notices to billing and payments with great support. Pros I love how customizable it is. I also love how many different daily tasks it can address all in once place. Cons While the company continues to make improvements to the software (a positive thing), it really slows down the ability to function. There seem to be 'fixes' going on almost every week. Sometimes the software runs VERY slow. Switched from [Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) Yardi's look is a little clunky and out of date. We were looking for something that had it all and was also easy to use, something that Yardi is definitely not. Review Source Response from London Computer Systems July 19, 2019 Thank you for your review! Our support team would be more than happy to take a look at any slowness issues you might be experiences. Please give us a call at your convenience. MB MaryLou B. Property Manager Real Estate Used the software for: 2+ years ### "Rent Manager Review" August 6, 2019 5.0 Overall, I think Rent Manger is an amazing product. I have put customer service through a lot of "extra" work, working with me to make RM as efficient a tool as my mind could make it and it has not disappointed me yet. I tell everyone - RMs potential - to me - is limitless. Pros There appears to be very little cannot do. You may have to contact customer support to explain what you are trying to get RM to do (in terms of report wise), but I have yet to come across an idea that RM was not able to work with me on how to produce. Cons The drop down menus are narrow - so if you don't remember the property account number, you have to scroll down to "find" your account. Reason for choosing Rent Manager seemed to be the most compatible product for our needs. Definitely the right choice!!!! Review Source Response from London Computer Systems August 8, 2019 Hi MaryLou, Thank you so much for your review! We're happy to hear you are enjoying Rent Manager. Never hesitate in giving us a call - we love working with you all! WR Walter R. Maintenance manager Real Estate Used the software for: 2+ years ### "Best overall property management program " June 4, 2019 5.0 Being the manger of all work orders, I am BUSY. I can be out in the field take pictures, notes, add work orders, anything I want to do all over my phone. No matter what time it is. Online support is quick and will not stop until they fix it. No more can a tenant say that we didn't fix anything. I can have pictures, time frames, and they sign.... Thank you rent mananger Pros Online is the best ever App make life so much easier unlimited memory (online) Support is the best, will show you step by step or get a group of people to fix it Adding work orders is so easy and i can have every step stored I could keep going all day Cons Online is alot to learn Logs you out too quickly for not using it Reason for choosing Rent Manager not only the cost but the ease of use of the program Review Source Response from London Computer Systems June 10, 2019 Thank you so much for your review Walter! Our customer support team appreciates the shout out as well! We do have a security feature in place that will log you out after a specific length of inactivity in the program. Please reach out to your sales rep or sales@rentmanager.com to see if something can be changed regarding this feature. RR Ronald R. Manager Real Estate Used the software for: 6-12 months ### "Love the support system" March 21, 2024 5.0 I have found hidden gems like the letter writer with triggers. Pros Talked with tech support today they answered smiling and the experience was very satisfying. Cons Nothing comes to mind. Everything it does is exactly what I need in a software. Review Source Response from London Computer Systems March 27, 2024 Thank you for your review! SP Stacey P. Property and Operations Executive Commercial Real Estate Used the software for: 2+ years ### "Don't waste time with Rent Manager" October 10, 2017 1.0 If you only manage 1 or 2 properties (and you own them), this might be OK. But, if you're in the business, this is the bottom of the barrel Pros It's cheap. That is the only pro. But if you're looking for good software, please don't even consider this. Cons It crashes and customer service is terrible. There is no way to correct accounting mistakes. It does not generate leases nor offer e-signatures. You have to manually generate owner's statements and manually e-mail them as all e-mails sent from end up in the spam folder. Review Source Response from London Computer Systems October 11, 2017 Hi Enclave Holdings II, Thank you for providing your feedback. We do take customer feedback seriously and we would love to speak with you further regarding any issues you might be having. Rent Manager does allow you to correct accounting mistakes using GAAP standards. We also have leases, electronic signatures, an owner web portal for owner statements and information, report automation (including monthly owner statements), and much more available within the program. As for spammy emails, our Support Team can gladly help you look into this issue and find the root cause. We were unable to find your contact information in our system. Please let us know the best way to contact you to walk through these built-in features via salesinfo@rentmanager.com. We look forward to hearing from you! sB shanna B. Property Manager Investment Management Used the software for: 1-2 years ### "Rent manager Review" February 13, 2024 5.0 Very pleased with and their service Pros Easy to use, I live on to see how i can make and clean my tenants books Cons Really don't have any cons, other that i don't have full access Review Source Response from London Computer Systems February 14, 2024 Thanks for your review! LV Lindsey V. Property Manager Hospitality Used the software for: 2+ years ### "Easy to use" August 14, 2019 5.0 allows me to easily track all business needs ranging from managing resident accounts to managing both accounts payable and receivable to investment management. This platform is easy to use and understand and customer service is great. Pros This software is easy to use and can be customized easily. I use this software to manage residents as well as for all accounting purposes and am very pleased. Cons Online lease signing not as user friendly to set up and implement. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing Rent Manager For our small business, this was the best option financially and meets our needs. Review Source Response from London Computer Systems August 16, 2019 Hi Lindsey, Thank you for your review! We're glad to hear you are loving the customization and accounting features. Definitely give us a call regarding the online leases - we can take a look into your setup to see how we can help. EC Elva C. Managing Director Real Estate Used the software for: Less than 6 months ### "Not for Lenders" November 30, 2020 1.0 I was sold by the idea of been able to do Notes Receivable, after call, and call, and call trying to figure out that this is not for my business, the girl who was going to do the "integration" told me that the system was not created for Lenders or Notes receivables, waste of time watching the videos, waste of time talking to people who only do renters and getting frustrated that they do not understand what you need, which by the way, they could create reports, but you will have to pay individually for each added request you have for whatever is that you need, which in my case, I needed everything, and they want me to pay for everything, I'm sure they could create them, but Why the management companies received the same system as me, without paying a penny extra, and I need to pay basically for everything to be created especially for me because the system DOES NOT WORK FOR MY BUSINESS, and on top of that, I paid 1,800.00 for "integration" and they do not want to give me my money back because they use many hours on phone calls with me, which btw they were not part of the only 8 hours they give you for integration time. I requested the refund and \[SENSITIVE CONTENT HIDDEN\] told me that she was going to contact her "Supervisor" next few days, she said that the refund was not approved, and, they also Invoice me 2 or 3 monthly payments of a system that was not even working for me, nor integrated, nor nothing. Now, they credited the Invoices, but there is not refund. Are you kidding me? Pros Could be useful for renters, not Lenders like they told me they would Cons That nothing they use, was usable for my type of business Reason for choosing Rent Manager because I was going to be able to do accounting and Notes receivable Review Source Response from London Computer Systems December 3, 2020 Hi Elva, Thank you for your feedback. Your message has been sent to our management team. SC Sarah C. Manager of Accounting Commercial Real Estate Used the software for: Less than 6 months ### "Robust system for property management" May 14, 2018 5.0 assigns you a dedicated "trainer" for a 60 day period in which you can schedule as many phone calls as you would like. The trainer logs in to your computer and guides you through step by step how to use the system. When the 60 days was over, we felt ready to be on our own. However, we are still learning new things day by day. Overall, this is a great program and I would recommend it to any property management company! Pros This software is very robust and can handle more complex property management tasks. This is the only software I have found that I can use for my full accounting needs. I stopped using Quickbooks and fully use now. It can handle property management and real estate transactions simultaneously. It is able to automatically handle a lot of items I was having to do manually with my previous system. Cons Sometimes my co-worker and I get kicked off of the system for no reason. Occasionally we also have to log out and log back in to be able to print. I don't know if this is due to our internet connection or the software. There was an extensive training period needed (60 days) and we are still fine tuning our use. Review Source Response from London Computer Systems May 21, 2018 Hi Sarah, Thank you for your review and welcome to the Rent Manager family! Our training team appreciates the shout out and Carson loved working with you all as well. Typically if there is a connection issue, it is the internet connection. Next time it occurs, feel free to give our support team a call and we can help identify the issue on the spot. Also, definitely check out our training calendar (https://www.rentmanager.com/customer-resources/training/training-calendar/) for all of the live training courses available each week. This can help you become a Rent Manager Guru in no time! JM Joann M. bookkeeper Accounting Used the software for: 1-2 years ### "Complicated software, long learning curve, but good support" November 16, 2018 4.0 Pros I was in charge of implementing this software, converting from peach tree to this. Excellent support during conversion, but this is a complicated product. Liked the bookkeeping side, but this is also supposed to push vacant units out to zillow, etc, and that is where we got on to the struggle bus. This was complicated, with a large learning curve. Did not like the website options at all, and found them clunky. The accounting reports were simple to set up & modify, and it was easy to transition to this product. Excellent option for a person that has multiple LLCs or multiple properties, as its very easy to separate. Excellent for 3rd party managers, as many bank accounts could be run from one place. Cons Website option templates were not very good, and it was very hard to get listings into Zillow the way you wanted, and get on to your own site. Review Source Response from London Computer Systems November 26, 2018 Thank you so much for your review Joann! We're so glad to hear you are enjoying Rent Manager's account features and multiple property options. Our conversion team really appreciates the shout out as well! We are constantly building new Web Template Suite options and would appreciate the opportunity to speak to you more regarding website templates and online listings. I will have someone reach out to you shortly to see if we could set up a call to learn more. BS Brent S. President Used the software for: ### "Been with RM since 05, LOVE the recent upgrade of v12--offers a lot for the analytical end user" February 25, 2016 5.0 I like that it's free and open until 7pm eastern. There was a time when the phone reps didn't seem that well trained but that hasn't been the case in the last 4 years or so...we get VERY well trained support when we call in and they are friendly. Like the extremely detailed reporting that I can customize, great andriod app, user defined fields that we use a lot to manage the unique competitive advantages our business has, integrated VOIP is really cool, nicely organized software (such as prospects, customers, epay, work orders, etc), and on and on. There's a lot I like about lcs rm...event went to their user conference last year for the first time in New Orleans and our team enjoyed that. The pricing model isn't always ideal. Sometimes it's confusing. But that's perhaps par for most software companies. They have released so many new features so quickly (and they really are good features!) that about 5% don't work.....but they always fix them within a few a weeks of us letting them know. It's not web based yet...but then again, I tried a web based site and it was terrible!! I had such limited features. RM12. rminspection needs a bit more building out as it's kind of clunky to use but it does work and is helpful. I would like for them to have an affordability module but I hear that's in the works and from my experience when RM says they are going to build something, they do! If you like details and you like to analyse your data and you want REALLY strong financials ingratiated into your resident management, than this is for you. RM also appears to be on the leading edge of web and app integration with the core product. My company of about 40 gets excited when RM makes new releases because it's usually something cool and different that we can use. Like texting with residents and voip integration. Review Source Response from London Computer Systems February 26, 2016 Hi Brent, Thanks for your great review! Our pricing is a bit different than most. We would rather customers only have to pay for what they use and help keep costs down the best we can. We hope you are able to attend RMUC.16! We're excited to be back in Florida and really missing the warm weather at the moment (it's currently snowing here). If you would like, we are sending out weekly release notes for RM12 that go over all the new features, updates, and fixes. To sign up to receive emails, please visit: https://www.rentmanager.com/customer-resources/self-help-resources/emails/ Kari Digital Marketing Coordinator jN joshua N. coo Real Estate Used the software for: Less than 6 months ### "Great software " February 6, 2024 5.0 pretty pretty good. support has really helped us when we are in trouble Pros Implementation handholding, training videos and wide selection of third party solutions and features Cons It's very complex and powerful. UI is not as intuitive. Some obvious features and functionality are not implemented yet. Some default requirements are really not great. Switched from [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) yardi is crusty and really a pain to use. Review Source Response from London Computer Systems February 8, 2024 Thank you for your review! We would like to learn more about the UI and features mentioned above. Please let us know any additional details using our Feature Request form: https://www.rentmanager.com/submit-a-feature-request/ CF Christopher F. Owner Used the software for: 2+ years ### "Rentmanager has been a positive factor in the growth of our company. " May 1, 2018 5.0 Pros You can petty much customize the program to fit your operation. Being able to intergrate our screening, maintenance, reports, phone system & website & e-commerce into one system for our office is a tremendous asset. It allows our office to function smoother and more efficiently which in turn, allows us to handle more properties with less personnel. Rentmanager is continuously upgrading the software and introducing new modules that can be incorporated into your operation. I also like that the company is privately owned and carries little or no debt. Cons Converting from the Rentmanager 11 to the 12 version took more work than I anticipated. It can be difficult keeping up with all the changes and additions that are continuously happening. Review Source Response from London Computer Systems May 3, 2018 Thank you for your review Christopher! We're so happy to hear Rent Manager has been able to help grow your company. With all the new additions, be sure to check out RMU. Our training team is working hard to add new courses each week to discuss any new features that have been released. Your account manager, Nick, is always more than welcome to walk you through any recent releases as well. VR Verified Reviewer CSR Used the software for: 2+ years ### "i have used RM for 7 years now and wach release gets better" April 1, 2018 5.0 Pros the easy of use and customer service support because with a simple call they hekp us fix whatever we need Cons the photo upload system is slow and slows the process. Been in the marketing department demands me to upload a lot of pictures. Also, they only accept 15 photos Review Source Response from London Computer Systems April 4, 2018 Thank you so much for your review! We're glad to hear you love using Rent Manager and our support team really appreciates the shout out. Also, I have sent your message regarding our photo upload system to management to review and look into improving for you. TP Tara P. Bookkeeper Accounting Used the software for: Less than 6 months ### "Would recommend!" December 21, 2023 5.0 So far our experience with has been a positive one. Our implementation person, \[sensitive content hidden\], has been super helpful and pleasant! Pros is easy to learn.. I am new to the apartment rental industry, and I caught on the Rent Manager very quickly! We implemented Rent Manager at the same time as I onboarded into my new position, and I had no struggles with my new position, even with no training. Cons Some reports are a little hard to find, but after searching for them, they are there. Also, there isn't a way to keep the Make Ready Board separate from the Service Issues. Review Source Response from London Computer Systems January 3, 2024 Thank you for your review! ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.