# Page 17 | Rent Manager Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 17 - Is Rent Manager the right Property Management solution for you? Explore 616 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/2732/Rent-Manager/reviews --- Rent Manager 4.6 (616) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 17 - Reviews of Rent Manager ## Showing most helpful reviews Showing 401-425 of 616 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BH Bobbie H. Property Manager Real Estate Used the software for: 6-12 months ### "Rent Manager review! " December 14, 2023 5.0 Great experience I really do like Pros The customer service and remote live access Cons I had never heard of before coming to Greenbrier and a short cut work sheet would of been nice. Switched from [ONEsite](https://www.capterra.com/p/225682/ONEsite/) I switched my job to a new company, and this is what they were using. Review Source Response from London Computer Systems December 19, 2023 Thank you for your review! cC charles C. secretary Real Estate Used the software for: 2+ years ### "top property management software" September 20, 2022 5.0 customer support is outstanding. Although there are long call wait times, when you reach someone you get the knowledge and help you need. Pros The detailed reporting, they are all customizable. Many options to identify property types, tenancy types etc. Cons the onboarding is not easy as this is very comprehensive and requires alot of data entry. But once you're in, you're in. Review Source Response from London Computer Systems September 30, 2022 Thank you for your review Charles! GG Gustavo G. Manager Real Estate Used the software for: 2+ years ### "Happy customer." December 17, 2018 5.0 We manage several units for different landlords, and having an integrated accounting system to our management software, saves us (and our owners' CPA's) a lot of time as the information is readily available with different reports as per accounting standards. Also, the automation in online applications, payments and rent collection, made our work much easier. Pros Integrations with ACH third parties co's for payments and rent collection and Background check work seamlessly, making those processes automatic and effortless for the user. Online applications are also of great use, saving users the time of filling prospects information. Accounting integration is a plus, so no other software is needed for said purpose, you can even fill your 1099's and 1096's through RM. Cons In the new version (RM 12) when a property has several units in it, it is not possible to make chart of account transfers in a "per/unit" basis, same as reserves. Review Source Response from London Computer Systems December 18, 2018 Thank you so much for your feedback Gustavo! It's great to hear you are loving all of the time saving features available within Rent Manager. If you ever need assistance with the program, give us a call. We're here to help. AK Abigael K. Accountant Real Estate Used the software for: 2+ years ### "The Support Is the Best Part" February 1, 2024 5.0 I haven't had any issues that couldn't be solved by reaching out to support. Pros The absolute shining stars with RM are the support staff. There are a lot of configurations associated with the software so being able to get on the phone with knowledgeable support has been a life saver as well as the help button. Cons It took some getting used to but now that I am, there's so much I can do within it. Review Source Response from London Computer Systems February 5, 2024 Thank you for your review! AV Ashley V. District Manager Commercial Real Estate Used the software for: 1-2 years ### "One stop shop!" November 24, 2023 5.0 Pros Very user friendly and customer support is always quick to assist! Cons Still some items that have to be done on desktop. Review Source Response from London Computer Systems November 28, 2023 Thank you for your review! We are continuously adding new features within Rent Manager Express. If there is a particular feature you are looking for, please reach out to your sales representative. SS Solomon S. Bookkeeper Real Estate Used the software for: 1-2 years ### "Expensive and complicated " February 1, 2024 1.0 Customer service is usually available through the phone, but they're mostly not well trained and can't help much. Pros Lots of options. Cons To do anything you need to go through 15 settings situated in different places. Very difficult to figure things out without training for each and every feature.. Management posting fees are not customizable. Expensive. Doesn't come with automatic bank reco, only for another $100/month, which would be even more expensive. Review Source ES Edward S. President Real Estate Used the software for: 2+ years ### "Great software " January 3, 2024 5.0 Pros Ease of use, consistent updates, great customer service Cons No cons as of now, I’ve been using the program for so long it’s easy uso Review Source Response from London Computer Systems January 4, 2024 Thank you for your review! RB Rachael B. Bookkeeper Real Estate Used the software for: Less than 6 months ### "Switching to Rent Manager" March 21, 2024 5.0 Pros We like the functionality capabilities for sending out reminders to tenants about payments due. Cons The implementation process was cumbersome; and while the team offers many opportunities to receive help with implementation it was still a significant undertaking. Review Source Response from London Computer Systems March 27, 2024 Thank you for your review! BG Branden G. Property manager Management Consulting Used the software for: 2+ years ### "Rent manager #1" June 1, 2023 5.0 Pros Very easy to use and helpful support when you have issues. Cons Sometimes you get booted from the system, but help is a phone call away. Review Source Response from London Computer Systems June 1, 2023 Thanks for your review! EM Ellie M. Administrative Lead Commercial Real Estate Used the software for: 1-2 years ### "Great Customer Support" March 20, 2024 5.0 Pros Being able to call in for help and they can walk you through most things. Cons Some part need to "talk" to other parts better. Review Source Response from London Computer Systems March 22, 2024 Thank you for your review! SW Savannah W. Property Management Real Estate Used the software for: 6-12 months ### "Property Management Software" December 18, 2023 4.0 Pros is a very intricate software, that integrates well with our business. Cons The user interface is clunky and dated. Alternatives considered [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) Review Source Response from London Computer Systems December 20, 2023 Thank you for your review! We recommend checking out Rent Manager Express, the newer browser-based version of our software. It is included with your current Rent Manager subscription. Please reach out to your sales representative and they will help you with the login credentials. LK Linda K. Bookkeeper Used the software for: 2+ years ### "I have worked this program for 6 years now and I love it" May 31, 2018 5.0 Pros the drill down feature. Being able to find Tenants with different information. All of us use different things so remember different information. I use names, another worker uses Owners and another uses addresses. While speaking with Owners, I can always get the answers I need from this program to help answer any questions they have. Cons I would like to customize the reports without extra purchase I wish there was a book to reference when training someone new to the program. Videos work some but most of the people I have helped train are hands on learners and with a book, I could show them some and then let them explore the systemn with the book. Review Source Response from London Computer Systems June 4, 2018 Hi Linda, Thank you so much for your review! We've loved working with you over the past 6 years and here's to many more in the future. Each month, we offer Virtual Classroom training sessions, which comes with a digital workbook for further training. I will also mention the need for other workbook options to our training team to look into for you. DA Douglas A. Property Manager Human Resources Used the software for: 2+ years ### "Does what I need it to do with a short learning curve." January 4, 2024 5.0 Powerful program that links our park and the many other parks under the parent company so that data is real time, cutting out time and resources wasted by repetition and duplication of forms and reports. We all have enough to do without unnecessary duplication of work. All in one neat package. Pros Ease of use and Excellent customer support Cons I need a little more training with tenant data bases printing labels, and letters Review Source Response from London Computer Systems January 8, 2024 Thank you for your review! SG Susan G. Owner, All County NEO Real Estate Used the software for: 2+ years ### "Positive Experience with Rent Manager" May 14, 2018 5.0 Pros The most recent version, 12, is a much better user experience and comes with many improvements; we just converted on May 7. The staff overseeing the conversion did a great job in helping us be prepared and we converted with very little issues, all of which were resolved quickly. Additionally, we have had very good experiences with Customer Support and think that the company does a good job of listening and considering suggested enhancements. Cons There are a few minor navigational items that could be improved but nothing we would consider a major issue. As with any software, you'll always find yourself saying "I wish it did \[this\]" but it serves the purpose well for property management companies. Review Source Response from London Computer Systems May 23, 2018 Hi Susan, Thank you for your review! We’re so glad to hear the conversion process went well and we can’t wait to see what all you do with Rent Manager 12. Let us know if you ever need assistance or if you have any thoughts on how we can make our program even stronger. AP Ava P. Bookkeeper Recreational Facilities and Services Used the software for: 2+ years ### "Great Management Software" December 6, 2023 5.0 Pros There isnt anything extra, it doesnt "look good" - it does all it needs to do Cons I wish I could customize more for GL mapping Review Source Response from London Computer Systems December 19, 2023 Thank you for your review! bE brian E. Maintenance Coordinator Real Estate Used the software for: 1-2 years ### "New User Very Happy with Features and useability" August 25, 2023 5.0 it allows me to create and track work orders and updates to the units from a maintenance stand point Pros I like that im able to navigate thru as it is logical in the way things are laid out and i also like the referance to differant areas of information Cons i cant honestly say i dislike anything besides the lag there is somtimes due to the remote accesability Review Source Response from London Computer Systems August 28, 2023 Thanks for your review! HK Harsha K. Manager - Building Services Commercial Real Estate Used the software for: 1-2 years ### "Tracker for rents" April 29, 2023 3.0 Good for newbie, but hard to extract data for deep analysis Pros Great for rental, dues collection, and reports generation. Cons Less features for accounts to do reconcile and include additional cost expenses Review Source Response from London Computer Systems May 10, 2023 Thank you for your review! Please reach out to our support team at support@rentmanager.com as they would be happy to assist setting up new charge types and expense tracking options. We also have a few courses available in Rent Manager University (RMU) if you would like to learn at your own pace as well. Your sales representative can assist you with creating your free RMU account. HR Heather R. Property Manager Real Estate Used the software for: 6-12 months ### "Rent Manager" February 15, 2023 1.0 To many filters Pros is outdated depending on the version that is purchased. To many filters needed to pull the correct reports Cons is outdated, it needs to be reformatted Switched from [Entrata](https://www.capterra.com/p/20372/Entrata/) Management Company Review Source Response from London Computer Systems February 16, 2023 Hi there, we're sorry your experience with our software was less than 100%. We would like to learn more about your experience with us so we can do better in the future. Please contact us at info@rentmanager.com with any additional feedback you might have. LV Lisa V. Office Manager Used the software for: 2+ years ### "I have used Rent Manager for 5 1/2 years. I have had a good experience overall. " June 13, 2018 4.0 Pros syncs with other software programs that we use. It is easy to find all information for customers, prospects, etc. Cons It has been updating software more frequently causing differences in how the program works which can be confusing. Review Source Response from London Computer Systems June 14, 2018 Hi Lisa, Thank you for your review! We're happy to hear you have been able to use our open API to help sync all of your systems into one. To help with all of our recent updates, in Rent Manager University, we post our release notes as well as quick training videos to walk you through new features. We have also completely renovated our help file - if you press F1 in any section of Rent Manager, it will take you directly to the help file for that section. If we can be of any assistance walking you through recent updates or specific features, feel free to give us a call. We'd love to help! JB Jay B. Manager Commercial Real Estate Used the software for: Less than 6 months ### "Outdated, But Comprehensive" December 14, 2016 3.0 The program itself is pretty outdated compared to most products out there today but does have decent functionality in terms of reporting and user-defined fields specifically. The main downside for me is the fact that the program only runs off of a remote server and you can't access through a standard browser. The price point is not bad overall, but the way that they have over a dozen add-on products with additional charges and the deceiving way that they present their different products was quite discerning for me. When I had an issue with billing by , I was treated rudely, and they were extremely unhelpful. I have looked into other software in the past 2 months and I am planning on switching starting January 1st. Although there are a few minor features that this new software will not provide, I have found it to be a large improvement overall from Rent Manager. Pros \-Comprehensive reporting; -Overall price point (excluding add-on feature, which really brings up the cost). Cons \-The remote server set up, which only allows logging in from a computer previously set up; -Only one user is allowed on the program at once (you pay for extra users); -The interface is extremely outdated (it looks like Windows 2000) -Electronic payments and credit checks are not incorporated and are done through outside companies, which is extremely annoying; -The system for service requests and work orders is extremely convoluted and, in my opinion, useless; - You cannot reconcile your bank accounts automatically, which is pretty common these days: -The upload and download feature does not work properly and is a waste of time; -The apps associated with the software is not made well, and you really have very little mobile functionality. Review Source rF raizy F. Account manager Accounting Used the software for: 2+ years ### "The most amazing software" December 15, 2023 5.0 Pros has a lot of features.. Cons Rent manger can sometimes have issues,it can work slower than usual. Review Source Response from London Computer Systems December 19, 2023 Thank you for your review! NP Natalie P. Business Admin Commercial Real Estate Used the software for: 1-2 years ### "Not good for a big property" March 2, 2017 2.0 I work at a 740 unit property. it does NOT run smooth at all. To find an easy answer you have to pull different reports in different areas to get the answer you need. There are errors and issues that happen almost daily and sometimes multiple times a day. The program should make your job easier not harder. It has been over 3 months and they still can not fix or have not fixed the Aged Receivables report. When you run the report it includes prospects-even though you check a box to NOT include them! One of the reasons our owner got 12 was because the phone calls were recorded now RM found out that it is illegal to store recorded phone calls in the tenants history/notes so you can't use that anymore. Not happy with their program or service. Pros recorded calls-until RM took it away. Cons Multiple Issues Daily Review Source Response from London Computer Systems March 13, 2017 Hi Laurenz Place, Thank you for your feedback. Your review was brought up to our management team and I see that they have reached out to you for additional feedback. Our storing of recording phone calls feature is fully legal (regulations may differ by state) and I am happy to see that you are currently working with our team on this issue. As always, we put our customers first and we are always willing to help. Please reach out to our support team at any time if you run into any issues in the future. DB Darla B. Owner Accounting Used the software for: 2+ years ### "Program Needs More Development " October 3, 2019 3.0 We switched from A very outdated version of Yardi to in hopes of gaining more features. We did get that but we went backwards in terms of functionality. The reporting needs work. Pros We were looking for a Web based program. Thus program had easy to follow icons. The Newer technology allowing tenant online payments was a big draw. Cons The program is a bit too simple. It needs to be more robust for this industry. There are so many variables in Property Management and they are too cut and dry. Reason for choosing Rent Manager Price and features Review Source Response from London Computer Systems October 4, 2019 Hi Darla, Thank you for your review. We have quite a diverse feature set and one of the most customizable programs in the industry. We would love to check out your current Rent Manager setup to see if the specific features you are looking for might not be turned on yet or dive into some of the reporting options you have within the program. This could be a simple permissions update for your user account from your system administrator as well to make sure you have the feature access you need. SK Steve K. president and principle broker Real Estate Used the software for: 2+ years ### "Continuous improvement" December 27, 2018 5.0 I had some latency issues recently and RM put a network engineer on the line with me and walked me through some issues we were experiencing. Initially I thought the problem was with RM and then I thought it was with my ISP. The network engineer tweaked some setting and it helped a lot. I asked if there was any charge and they said no problem. Pros I'm a bit of a power user and this product allows me to customize in many ways. Customer service is readily available. Cons It is a bit complex and therefore there is some learning curve for my staff. They say it's not particularly intuitive. Review Source Response from London Computer Systems January 10, 2019 Hi Steve, Thank you for your review! We’re glad to hear our systems team was able to assist you with the network issues you were experiencing. In regards to training, I highly recommend Rent Manager University, our free weekly webinars (on demand recordings available), and our help file (F1) to help you learn new features within the program as well as a few tips and tricks. As always, you can also give us a call if you or anyone on your team needs assistance as well. JW Jeanni W. Regional Manager Commercial Real Estate Used the software for: 2+ years ### "Rent Manager Upgrade" July 18, 2017 4.0 We are very happy we chose to stay with and upgrading rather than switching to a new program. RM transferred all our historical information over to the new version so the transition was almost seamless! Pros We were familiar with . We love the in-depth financial reports. The RM 12 version has many more customizing options in all areas of the software. RM University was a great help in learning the new version. Cons Sometimes a little slow in moving from area to area. Have to wait for RM customer service to call back when having a problem. Review Source Response from London Computer Systems July 8, 2017 Hi Covey Regional Management, Thank you for your review! I will pass your comments regarding speed and customer service back to our management team. We are constantly looking to improve both of these areas and would appreciate any additional feedback you might have. Feel free to send us any additional feedback via our new Feature Request Form: https://www.rentmanager.com/customer-resources/customer-support/submit-a-feature-request/. Have a great day! ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.