# Page 18 | Rent Manager Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 18 - Is Rent Manager the right Property Management solution for you? Explore 616 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/2732/Rent-Manager/reviews --- Rent Manager 4.6 (616) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 18 - Reviews of Rent Manager ## Showing most helpful reviews Showing 426-450 of 616 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CG CLINTON G. owner Real Estate Used the software for: 2+ years ### "too cumbersome to use" January 4, 2019 3.0 needed a login/password and couldnt simply provide a reset , i had to phone in. not satisfied Pros the ability to online access rents and information is nice Cons every issue must be dealt with a phone call........extremely low tech for a supposed hi tech platform Review Source Response from London Computer Systems January 7, 2019 Hi Clinton, Thank you for your feedback. We apologize that your experience with us has been less than exceptional and we would like to learn more about your experience with the software so we can make it better. I will have your account rep reach out to you to learn more. If you are ever in need of assistance, you can also email support@rentmanager.com or click F1 anywhere in the program for our help file. This contains detailed documentation for each area of the program, which can help diagnose issues. To ensure the protection of customer data, we do have a verification process in place when resetting passwords vs an auto reset. This allows us to ensure your data is secure. If you have any questions regarding this process, your account representative can gladly assist with this as well. PJ Patricia J. Office Manager Used the software for: 2+ years ### "Rent Manager is a great software for Property Managment companies. It's a one stop shop basically! " March 13, 2018 5.0 Easy to use; customer service always helpful! Pros Customer Service is always on point! The software is user friendly once you get to know how to use it! You can log into the system via cell, ipad and desktop! Cons Have to change passwords too often! Customer service gets backed up and it may take a day or two to get a call back! However, they will call! Review Source Response from London Computer Systems March 16, 2018 Hi Patricia, Thank you so much for your review! We're glad to hear you are enjoying Rent Manager and our customer service team really appreciates the shout out! Any time you need help, you can also email us at support@rentmanager.com and someone from our team will get back to you as soon as possible. It's been great working with you over the past few years - here's to many more in the future! DC Diane C. Property Manager Commercial Real Estate Used the software for: 2+ years ### "Great way to organize your properties." August 3, 2017 5.0 I can speak intelligently and have charts, graphs, and any type of reports necessary to convey all required information to owners. Pros The selection of reports available to run for owners is great; The ability to customize the reports if need be; The breakdown of each property; The ability to create new locations for new projects. Cons Hold time for customer service; the process of running through all the check boxes of some reports; the inability to email customer statements in a group, rather it is done one by one. Review Source Response from London Computer Systems August 4, 2017 Hi Red Star Property Management, Thank you for your feedback! I will pass your comments regarding customer service and reports back to our management team. We are constantly looking to improve Rent Manager and would appreciate any additional feedback you might have. Feel free to send us any feedback via our new Feature Request Form: https://www.rentmanager.com/customer-resources/customer-support/submit-a-feature-request/. Have a great day! SA Susan A. Owner/Broker Real Estate Used the software for: 2+ years ### "By far the best property management software on the market!" November 30, 2018 5.0 I did over a year of research before deciding on Rent Manager. The competition paled in comparison then and still does. Pros The best all around solution to all of our property management needs. From maintaining files to maintenance, accounting, reports and overall managing of work flow - Rent Manager is the best by far. It is intuitive, gives you the best bang for the buck with unequaled customer service. Cons No complaints. Love it! When I do have a concern, I know I can address it with the Rent Manager team and the issue will be handled promptly. Review Source TC Terri C. MFH & RV Park Manager Hospitality Used the software for: 6-12 months ### "Easy to use Tenant rental tracking " July 25, 2023 5.0 The ease of moving tenants in & out was a small challenge, however IT walked me through it in a matter of minutes. There are ways to customize the dashboard to suit your needs/preferences. Easy upload of photos and forms to tenant's profile Pros Quick capture of vacant spaces, delinquencies, set up recurring charges option, create work orders and so much more. You can create just about any report you need or want to help manage your business quicker and more efficiently! Cons The view is small, however I am certain there is a way to change it. I need to contact ITIt will also help our business even more as we obtain more experience Review Source Response from London Computer Systems July 31, 2023 Thanks for your review! AH Abe H. Manager Real Estate Used the software for: 2+ years ### "Excellent Program " June 21, 2023 5.0 Pros The Flexibility to set up the program is exellent Cons Might be a bit complicated to set up all the features as there is so much flexibility, however, i would not list this as a con Review Source Response from London Computer Systems June 22, 2023 Thank you for your review! KV Krissy V. Investment Manager Real Estate Used the software for: 6-12 months ### "Rent Manager Software for Property Management" September 18, 2019 4.0 My company unfortunately switched from Rent Manager to a new software because of it not being very user friendly. I had used the software for 6 months upon first being hired. Pros My favorite thing about Rent Manager is the customizable dashboard. I love that you can move boxes around, color coordinate them, and add different reports for each one. Cons It is overall not very user friendly. I wish that you can access the software via the internet like Yardi. I also don't like that the software is basically a window, inside a window. It makes it difficult to move around or do split screen. Review Source Response from London Computer Systems September 20, 2019 Hi Krissy, Thank you for your feedback. We're sad to see you go and wish we could have shown you a few options we have regarding the functionality you are looking for. We currently offer mobileRM, which can be used on any smart device or the recently released rmAppSuite Pro mobile app. You can also move tabs around to create a split screen or drag the tab onto a secondary monitor, similar to using a new browser tab. If there is anything we can do in the future, please let us know. KS Ken S. Assistant Regional Manager Real Estate Used the software for: 2+ years ### "Easy to Use" October 25, 2023 5.0 Great Tech Support. Pros The vast design of Rent Manager is adaptable to most of not all users. Cons How Vast the over all program is that you need RM University to assist. Review Source Response from London Computer Systems October 31, 2023 Thank you for your review! JP July P. secretary Real Estate Used the software for: 2+ years ### "best for property management" January 11, 2023 5.0 Pros This software has the most comprehensive reporting, and can be customized for every customer's needs. Cons It takes a little time to learn the program which is a set back for new hires. Review Source Response from London Computer Systems January 12, 2023 Thank you for your review July! Let us know how we can help with onboarding or if Rent Manager University (RMU, our online training program) would be helpful. RW RJ W. Owner Used the software for: 1-2 years ### "So happy with the product and the support. It's everything we need and more." April 16, 2018 5.0 Pros Rent Manager is extremely powerful but also incredibly intuitive and simple to use. It just makes sense and works great. The customer support is also phenomenal. If you have a question you can just call support and someone knowledgeable and friendly will answer your question within minutes. Cons If I had to pick something it would be a couple very minor limitations with the reports and accounting for reserves. The reports and accounting are amazing, but there are just a couple things that we'd like to do that we can't. We have very simple workarounds so it's not a big deal at all but if I had to pick something, that would be it. Review Source Response from London Computer Systems April 19, 2018 Thank you so much for your review RJ and our support team appreciates the shout out! We would love to hear about any additional features that could assist your business. Please submit any requests here: https://www.rentmanager.com/customer-resources/customer-support/submit-a-feature-request/. Our management team will review your request and see if it can be added to an upcoming development cycle. JG Julie G. Assistant PM Used the software for: 2+ years ### "Pleased yet displeased with stupid stuff" March 28, 2018 3.0 Pros Now that they are providing more integrations with systems outside of their product, it is making the automation of the office more possible. The customer support people are friendly. Cons I'm writing this while I sit on hold for Tech Support. This was after my call was picked up and told they were going to transfer me to someone that was immediately available and there wouldn't be any longer of a wait. That was over 5 minutes ago .... Yesterday, I called in on a scripting issue and finally hung up after holding for over 45 minutes. That is simply unacceptable. Review Source Response from London Computer Systems March 29, 2018 Hi Julie, Thank you for your feedback and it's great to hear you are loving all of the new integrations! I also apologize for your recent experience with our customer support team. I have passed along your message to management regarding your experience for additional review. CS Casey S. Chief of Operations Real Estate Used the software for: 2+ years ### "Every community owner needs Rent Manager!" December 11, 2018 5.0 Pros Everything you need in one place and a lot of integrations possible. Customer service is on point every single time. Cons Ongoing training, besides the weekly webinars cost money. For an owner/management team member who does "everything" it is impossible to learn everything on my own and costly if I need a special training for several categories. Each "license" has a monthly cost, wish those were a tad lower. Review Source Response from London Computer Systems December 18, 2018 Hi Casey, Thank you so much for your review! We’re happy to hear you are enjoying Rent Manager and our quickly growing integrations list. If you are looking for additional free training to supplement our free weekly webinars, we highly recommend checking out Rent Manager University, which is full of helpful training videos, as well as the help file within the program (F1). You can also give us a call at any time if you are looking for a particular feature. KB Karen B. Managing Partner Real Estate Used the software for: 2+ years ### "Rent Manager Support: worth every penny..." August 7, 2019 5.0 I would recommend RM to anyone based solely on their customer support. When I was just learning, I made calls almost daily and was NEVER disappointed with the help I received. Now, when I call, it's usually a complicated accounting question and again, I am NEVER disappointed. Pros The RM software is very powerful and I appreciate being able to use the formatted reports as well as creating my own. The customer history tab has been invaluable to me as I use it to save emails, conversations etc. with tenants. Cons The font won't customize to a larger size. Review Source Response from London Computer Systems August 8, 2019 Hi Karen, Thank you so much for your feedback! Our customer support team appreciates the shout out as well. kG kevin G. owner Commercial Real Estate Used the software for: 2+ years ### "Broker/Owner" May 1, 2018 5.0 Overall this has been a good software for our business, having not used other programs it is hard to compare, we get what we need at a good price, as they say "if it's not broken, don't fix it". Pros Easy to work with, the display and layout work very well, and you can undo transactions without having to jump through hoops. Cons I think the C.A.M side could be better, and setting up multi user's was a problem to stop people getting into the wrong property. Review Source Response from London Computer Systems May 2, 2018 Hi Kevin, Thank you for your feedback! We are constantly making updates to our software and we would love to hear how we can make our CAM module even better for your business. Please let us know any ideas you might have via our Feature Request Form (https://www.rentmanager.com/customer-resources/customer-support/submit-a-feature-request/). Our management team will review your submission and see if it would be a good fit for an upcoming development cycle. Elaine L. Bookkeeper/Tax Preparer Real Estate Used the software for: 2+ years ### "Getting Control of Property Management" July 27, 2021 5.0 Pros Once you get it set up, it's outstanding. Very powerful. I love the reporting. Cons The documentation leaves a little to be desired. It's a bit convoluted to set up. Reason for choosing Rent Manager I read the reviews. Review Source Response from London Computer Systems July 28, 2021 Thank you for your review Elaine! SG Soranda G. Accounting Commercial Real Estate Used the software for: 2+ years ### "Property Management Software" April 10, 2018 5.0 Pros Its easy to use and its has a clean interface. The customer service is great. I like that this is a remote service so updates are done seamlessly- no servers, no downtime. Cons Some of the areas need fine tuning- like the Service Manager. There a bit of a learning curve for using more in depth areas, the permissions and preferences setting can get confusing. Review Source Response from London Computer Systems April 12, 2018 Thank you for your feedback Soranda! We're so glad to hear you like the updated interface of RM12. I will pass along your comments regarding Service Manager and we will look into this for you. Also, if you ever need help with permissions or preferences, we are constantly keeping our Help File (F1) updated to assist with any new permission options. Your Account Manager, Nick, can also help walk you through any of these settings. Feel free to give him a call at any time - we're always here to help. BD Bill D. Vice President and Treasurer Real Estate Used the software for: 2+ years ### "Rent Manager Review" January 7, 2020 5.0 Pros 1\. Functionality- Does everything I needed it to do. 2. Customer Service- EVERY time I contacted them they were very helpful and responded immediately 2. Knowledge of System- Everyone I spoke with knew what to do and how to help get the problem/Question solved. Cons There is NOTHING I can think of as a con. Very satisfied with the software and have already told people about how great it is for Mobile Home Parks. Review Source Response from London Computer Systems January 8, 2020 Hi Bill, Thank you for your review! We're happy to hear you are enjoying Rent Manager and our customer support team appreciates the shout out. Thank you for the referrals as well! AS Andrea S. Used the software for: ### "" January 16, 2013 4.5 Our company, Hershey Real Estate Services, Inc. made a decision last year to find a more efficient software for our property management division. While reviewing the products available for the industry, we wanted to find something that had a similar "feel" to the existing Investment Property Management software we were currently using. A thorough review was completed between 3 different products with "hands on" tutorials by each respective company's representatives. It became quite evident during those tutorials, that Rent Manager 3.0, was going to best suit our company's needs. Therefore, we decided to purchase the stand alone version in the fall of 2012. Thus began the process of setting up the software, with the projected date of January 1, 2013, for full implemenation and "going live" in our office. The technical support team at Rent Manager made the set-up process go smoothly and easily. We also took full advantage of the 5 hrs. of training that came with the stand alone version. Even though the software is very easy to use and understand, it is chock full of uses for every need a property management company might have. So much so, that for our small company, there are "bells and whistles" we may never use. However, in the event of expansion, we are glad to know the option is there to use them. Our technical support representative, is friendly and well versed in the product and has easily answered all our questions during the set-up and implementation process. We decided to pruchase an additional 5 hrs. of training for this first month of "going live" - just to make sure our month end reporting process goes as smooth as the rest of the implemantation. For the three employees who use Rent Manager at our company, it has already helped to streamline our service orders process as well as how we handle security deposits. There is no question that Rent Manager has done everything they said they would from the moment we contacted them. We could not be happier with the ease of this software change and transition! Review Source LV Lisa V. Accountant Real Estate Used the software for: 1-2 years ### "Rent Manager" September 26, 2018 4.0 We moved from Quickbooks to Rent Manager last year and have found it easier to manage our rental business with the software that is tailored to our industry. Pros The ease of integration with Paylease makes scanning and depositing rent checks seamless. No more trips to the bank and the cost is minimal compared to other scanning equipment. I also like the ease of financial reporting for each building that we own. Cons There are a lot of boxes to check to make sure you are seeing complete information. For example, there are many ways to see tenants, including past and future, but each catagory needs to have the box checked to be able to see them. Review Source Response from London Computer Systems September 28, 2018 Hi Lisa, Thank you so much for your review! It's great to hear RM has been able to streamline your business processes. To help with seeing information, I would recommend checking out Command Launch at the top right of the program. You can also customize command launch to see what data appears under Personal Preferences > Command Launch. NR Nick R. Contruction Manager Real Estate Used the software for: 2+ years ### "Rent Manager is invaluable to running our business" July 1, 2019 5.0 Pros Because of the vest amount of logic contained in the software almost every issue about property management is covered. And if not they can write it in to the software. We just started to use the integration with website this past year and been great Cons Wish the additional user cost wasn't so much. We have two user now and sometimes becomes an issue because we are using the software for so many different things now. Review Source Response from London Computer Systems July 8, 2019 Hi Nick, Thank you for your review! We're glad to hear you are happy with RM and that the new website integration is working well for you. JS Jonathan S. Owner Real Estate Used the software for: 2+ years ### "Rent Manager Xi - Great value and functionality" August 8, 2017 5.0 It runs our business for us. Pros Customization, functionality and performance come together in this world class management tool. We have used RM Xi for years now in our PM business. Compared to the other PM software solutions, RM provides the most cost effective solution without sacrificing utility or features. Cons RM Xi still has a bit of a database feel to it. This has been corrected in RM12. Being on the cloud, there is also some internet connectivity issues that must be managed occasionally. Review Source Response from London Computer Systems August 11, 2017 Hi PA Rental and Leasing Services Ltd, Thank you for your review! It's great to hear that Rent Manager is helping your business run smoothly. If you start to have internet connectivity issues again, definitely give our Support Team a call and we can help diagnose the cause of the issue. nP nick P. president Real Estate Used the software for: 2+ years ### " Rent Manager\_Review" July 29, 2019 5.0 managing commercial real estate Pros how easy to use and similar to quick books Cons hmmmmm not really sure, my staff has some issues with tenant over payments Alternatives considered [Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) Reason for choosing Rent Manager price Review Source Response from London Computer Systems July 30, 2019 Hi Nick, Thank you for your review! Please reach out to our support team (800-669-0871 option 4) and we can help review tenant over-payments with your team to find a solution. JC Jason C. Broker Real Estate Used the software for: 2+ years ### "Desiganated broker" November 29, 2018 5.0 Pros It does a lot of features, many I don't really know how to use. Cons It does not capture communications between tenants and owners. I would like to be able to link my email to it so any emails would by on the history. Review Source Response from London Computer Systems December 4, 2018 Hi Jason, Thank you so much for your review! If you are ever looking for help regarding a Rent Manager feature, if you press F1 while working in that feature, it will bring up the help file to walk you through each piece. You can also give us a call at any time and we can gladly walk you through any of the features available within the system. I will let our feature request team know about the email communication connection. You can also submit feature requests here if you would like to include additional detail: https://www.rentmanager.com/customer-resources/customer-support/submit-a-feature-request/ . We would love to hear your ideas! RJ Ranjith J. Operation Manager Real Estate Used the software for: 1-2 years ### "Accouting " October 10, 2022 5.0 Pros The are very simple and easy to access all the resident data and self explanatory Review Source Response from London Computer Systems October 11, 2022 Thank you for your review Ranjith! DA Dorene A. Maintenance Coordinator Real Estate Used the software for: 2+ years ### "Maintenance Coordinator" November 18, 2023 5.0 Very good. Best way to document all data. Pros The ease of using it and the ability to get qualified help. Only once have I had a Rep. that was not that knowledgeable. But was very polite. Cons When it is down I do not have access to any files. Review Source Response from London Computer Systems November 20, 2023 Thank you for your review! ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.