# Page 19 | Rent Manager Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 19 - Is Rent Manager the right Property Management solution for you? Explore 616 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/2732/Rent-Manager/reviews

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Rent Manager

4.6 (616)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 19 - Reviews of Rent Manager

## Showing most helpful reviews

Showing 451-475 of 616 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

BB

Brian B.  
Realtor  
Real Estate  
Used the software for: 2+ years

### "Property Management simplified"

October 7, 2020

4.0

Overall, it works well for what I need, the UI could use an update though!

Pros

I like that I'm able to keep your different properties categorized and our tenant information safe and secure.

Cons

I REALLY wish there was some sort of CRM built into Rent Manager, also its not as intuitive as I would have wanted. Training on Rent Manager was a bit of a learning curve..

Review Source

Response from London Computer Systems

October 12, 2020

Hi Brian, Rent Manager actually includes a CRM within the software. Your sales rep or any member of our support team would be happy to discuss our CRM capabilities. Please give us a call (800-669-0871) at your earliest convenience.

CW

Cary W.  
Chief Operating Officer  
Real Estate  
Used the software for: 2+ years

### "Sales and Tech Support are AMAZING!"

September 12, 2017

5.0

Pros

Since day one almost 7 years ago working with Rent Manager the sales and support staff have been phenomenal to work with. No matter what the question, no matter how big or small, or how many times, in the beginning, I bothered my Sales Rep, she was always willing to take as much time with me as I needed to answer any questions or help in any way she could. The tech support staff is also incredible and willing to work tirelessly to help with any issue, if there is one.

Review Source

Response from London Computer Systems

September 13, 2017

Hi Kurtex Property Management, Thank you so much for your kind review! We are so glad to have you as a customer and it has been great working with you over the years. As always, reach out to us if you ever need any help or advice - we're always here for you. Here's to many more years working together!

CM

Cheryl M.  
CFO  
Real Estate  
Used the software for: 2+ years

### "Rent Manager software"

February 16, 2016

5.0

Pros

This software is industry specific for property management. It works extremely well at intergrading all the components a property manger needs to deal with on a daily basis. Rent Manager allows you to keep track of your owners, properties, units and tenant in a very effective way. This software has the capability of tracking service issues which we use to record maintenance requests. These service issues can be linked to a unit, property and or tenant which will show in the history and notes making it easy to view and analyse. We have been on other property management software prior to this and find that Rent Manager is far superior product.

Cons

I can't say much to this question as Rent Manager has been very helpful in taking care of an issue that we have had with the software. The only thing I might mention is a few of their additional product sets, like RM Mobile and RMInspection, in my mind need a little more enhancements in order to work effectively for our needs. I am told they are working on some of our requests so I am confident we will see them in the near future.

Review Source

VT

Veronica T.  
Accountant  
Construction  
Used the software for: 1-2 years

### "user friendly"

January 23, 2024

5.0

Pros

I love using Rent Manager. It is very user friendly. Support is always ready to help and they have many training courses.

Cons

I don't like sharing seats with other coworkers.

Review Source

Response from London Computer Systems

January 25, 2024

Thank you for your review!

RL

Ron L.  
Broker/Owner  
Real Estate  
Used the software for: 2+ years

### "Love "Rent Manager" Software! "

November 25, 2019

5.0

Accounting made easy! I look forward to utilizing the portal in 2020!

Pros

Fairly Easy to Use, Excellent Webinars, Customer Support/Service is Always Patient and Helpful!

Cons

Could be a bit more user friendly, Webinars are a must to learn the ins & outs of the software.

Reason for choosing Rent Manager

I am able to customize reports, the desktop, etc, to my liking

Review Source

Response from London Computer Systems

November 26, 2019

Hi Ron! Thank you for your review! Our customer support team also appreciates the shout out. Feel free to let us know at webinar@rentmanager.com if there are any training sessions you feel would be helpful to have in the future.

ME

Matt E.  
Asset Manager  
Real Estate  
Used the software for: Less than 6 months

### "Great Software"

March 7, 2024

5.0

Glad we are using this software! It has allowed us to get more organized, and helps me to understand how our properties are performing.

Pros

The reporting features are very robust. There are hundreds of stock reports, with options to adjust and customize reports. I can set up report batches to automatically send on a regular basis-- either to myself, or to other stakeholders.

Cons

The report customization features can be a little bit overwhelming to a new user. Fortunately, customer support has been very helpful in this arena!

Switched from

[Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/)

Implementation with Yardi did not go well, and we were never able to fully embrace it.

Review Source

Response from London Computer Systems

March 7, 2024

Thank you for your review!

RS

Robin S.  
Manager  
Commercial Real Estate  
Used the software for: 2+ years

### "Far Superior Software ' Customer Service Bar None!"

January 10, 2018

5.0

Dare I say Walt Disney himself would be impressed! :)

Pros

Rent Manager 12 is by far the most superior, flexible, manageable, creative software on the market for the Multi-Family Management/Owner Industry! After working with Rent Manager's staff for 2 years now, I cannot stop singing their praises! Their customer service is not only THE MOST KNOWLEDGEABLE staff, but friendliest, positive, creative folks bar none! Any questions you may have are 99.9% answered on the 1st phone call and you don't have to wait to go up the ladder for someone to help you.

Review Source

Response from London Computer Systems

January 12, 2018

Hi Robin, Thank you so much for your feedback! It has been a pleasure working with you over the years and we hope to continue bringing you great service in the years to come.

SF

Samantha F.  
Property Manager  
Commercial Real Estate  
Used the software for: 2+ years

### "Extremely user friendly"

August 1, 2018

5.0

Love that you can use it on your phone.

Pros

The program is easy to use. There are multiple ways to get to certain screens. Couldn't ask for a more user friendly program! Its helpful that you can use it for single family or multifamily homes.

Cons

It does not have spell check. The owners statements can also be confusing for owners. I believe the owners statements should more correlate directly with the items entered into the system or at least explain what those particular numbers reflect.

Review Source

Response from London Computer Systems

August 3, 2018

Thank you so much for your review Samantha! We love to hear that you are enjoying Rent Manager. We would be happy to help you customize the owner statements to be a better fit for your business. Please give us a call at anytime or email sales@rentmanager.com.

cR

chaz R.  
secretary  
Real Estate  
Used the software for: 2+ years

### "best property management software"

February 5, 2023

5.0

Pros

The custom reporting for your company. you can get any type of reports set up if it isnt part of the standard ones.

Cons

You have to learn the system, but that's what most software requires.

Review Source

Response from London Computer Systems

February 6, 2023

Thanks for your review Chaz!

GP

Gabrielle P.  
Assistant Manager  
Real Estate  
Used the software for: 2+ years

### "Rent Manager is an effective way to manage owners accounts."

March 27, 2018

4.0

Pros

I like that it helps a lot with monthly maintenance payments and delinquency.It keeps us on track with payments and monthly bills.

Cons

It freezes sometime and I have to reboot the program and start over.Sometime rent manager can get really slow.

Review Source

Response from London Computer Systems

March 29, 2018

Hi Gabrielle, Thank you for your review and feedback on Rent Manager! It's great to hear our software is helping your business with their monthly maintenance tracking. I am passing along your feedback to our management team so they can research the speed issues in detail as well.

LH

Lynnette H.  
Regional Property Manager  
Investment Management  
Used the software for: 2+ years

### "Rent Manager Software"

December 19, 2018

4.0

Pros

We have been using Rent Manager since 2014 and are so happy with the ease of use and the customer support that we receive when we have a problem. I have not one had an issue that they could not solve. Rent Manager is constantly making improvement to help us in the industry to make our job easier. This dedication to our industry is what keep us coming back. Thank you Rent Manger!

Cons

In my eye's there is always room for improvement but Rent Manager continues to improve.

Review Source

Response from London Computer Systems

December 20, 2018

Hi Lynnette, Thank you for your review! We're so glad to hear you are enjoying Rent Manager and that it is helping you run your business. If there is any feature you feel we should look into for the future, please let us know.

TB

Tagie B.  
Marketing  
Entertainment  
Used the software for: 6-12 months

### "Rent"

December 28, 2022

5.0

I've been able to close deals when I've been using this product and it's shown results

Pros

That I'm able to see buildings and houses for rent to help me better figure out

Cons

It's not beginner friendly and it can be hard if you don't fully pay attention to it

Review Source

Response from London Computer Systems

January 12, 2023

Thank you for your review Tagie! Let us know if we can be of any help regarding any features on the account.

BC

Brandie C.  
Property Manager  
Packaging and Containers  
Used the software for: 2+ years

### "Rent Manager Review"

August 2, 2019

5.0

Overall, I give the program 10 out of 10

Pros

What I like about Rent Manager the most is that it is easy to use and the customer service is amazing!

Cons

Our storage company needs to have a gate function implemented into the software so our gate can be controlled through this program.

Review Source

Response from London Computer Systems

August 6, 2019

Hi Brandie, Thank you for the review! If there is a particular vendor you would like to work with regarding gate functionality, I would check out our API option to see if we can connect them with Rent Manager.

YK

Yides K.  
Account Manager  
Real Estate  
Used the software for: 2+ years

### "The best"

December 2, 2022

5.0

It's keeps everything super organized. Would definitely recommend

Pros

If you have a large portfolio of buildings and you need a system that has every little detail recorded, this is it.

Cons

There is really nothing to dislike. We have been using it for years now, and it's really keeping everything organized

Review Source

Response from London Computer Systems

December 5, 2022

Thank you for your review Yides!

BL

Brian L.  
President  
Construction  
Used the software for: 2+ years

### "Powerful property management tool "

June 6, 2017

4.0

We have been using rent manager for over 4 years now. It's a great product. Need more tutorials/self help/videos for learning to maximize functionality.

Pros

Rent Manager is comprehensive, secure, and very functional. Customer service has been top notch, but they can't do tutorial only fix specific questions. I love how we can grow tenants and accounts and it can build without rescaling.

Cons

Need more tutorial videos. customer service has been great but they can't answer specific tutorial; only trouble shoot. I will I can learn to maximize rent manager.

Review Source

Response from London Computer Systems

June 12, 2017

Hi KCI Management! Thank you for your review and we’re so glad that you are enjoying Rent Manager! If you are looking for tutorials, I highly recommend checking out the Training section of our website: https://www.rentmanager.com/customer-resources/training/. Here, you will find our free and paid training options which walk you through sections of the program step by step. We also have our Training Videos Archive where you can log in to view recorded webinars specific to your version. As always, feel free to contact us at any time and we can help find the right training for you and your team. Have a great day!

CD

Chris D.  
Property Manager  
Commercial Real Estate  
Used the software for: 2+ years

### "Need better functionality "

October 21, 2017

3.0

It should not be excessively expensive to upgrade.

Pros

Provides the basics. Technical support has gotten much better. Has a mobile app. Credit/criminal reporting ability.

Cons

It's not 100% web based. Owner processing cumbersome. Pricing not compatible with other software providers who offer the same products.

Review Source

Response from London Computer Systems

October 30, 2017

Hi Darden Properties LLC, Thank you for your review. I will pass your comments regarding owner processing and upgrade price back to our management team. We would love to hear more about what could help your business - feel free to send us any additional feedback via our new Feature Request Form: https://www.rentmanager.com/customer-resources/customer-support/submit-a-feature-request/. Have a great day!

TS

Timothy S.  
Administrative Assistant  
Real Estate  
Used the software for: 6-12 months

### "Rent Manager Review"

December 28, 2018

4.0

I am relatively new to this software but my company is not. With that said I am very appreciative of how easy it is to just jump in and start working alongside my coworkers who have been here for many years. A lot of the time I don't need to sit down and have someone walk me through everything because the layout of RM is quite easy to follow and figure out.

Pros

I really like the customization of rent manager and how easy it is to to contact customer support with any questions or concerns that I have. I also greatly enjoy how friendly the staff members that I talk to are.

Cons

Sometimes the wait time in certain areas of the software are quite high. Loading up inspections sometimes can take up to a couple minutes and when pulling reports I have seen wait times up to an hour.

Review Source

Response from London Computer Systems

January 3, 2019

Hi Timothy, Thank you so much for your review! We would love to look into the wait times you are experiencing in the software and see if we can help improve this for you. Feel free to give customer support a call next time you are running those particular reports and we will see what we can do.

KG

Kristina G.  
property owner  
Real Estate  
Used the software for: 2+ years

### "Rent Manager"

October 28, 2019

5.0

Pros

Rent manager has been easy to use. Has all the tools needed for property rental management

Cons

There is nothing I don't like about this software

Reason for choosing Rent Manager

All the features I needed to successfully run multiple rentals and a business were available in the software including financial statements and full accounting features.

Review Source

Response from London Computer Systems

November 1, 2019

Hi Kristina, Thank you so much for your review and we're glad you are enjoying Rent Manager!

DT

Debbie T.  
Owner/Broker/Property Manager  
Real Estate  
Used the software for: 1-2 years

### "Rent Manager Review"

December 25, 2018

5.0

I am using Rent Manager to keep up to date on move-ins and move outs, delinquency feature helps me to see who is late on paying rent,. and my owners love all the reports which can be generated from Rent Manager. There is a Rent Manager University which helps me learn all the features and functions available on Rent Manager. What I especially like is that, whenever I have a question on the software, Rent Manager tech team is so helpful and always answers my questions.

Pros

It is easy to use. I am not tech savvy at all and I am able to navigate through the program\`

Cons

Nothing bad to say about this program. I used Rent Manager offline (stand alone) in the past but now I am online and I feel secure that my data is safe.

Review Source

Response from London Computer Systems

January 2, 2019

Thank you so much for your review Debbie! We're glad to hear you are enjoying Rent Manager Online and Rent Manager University. Let us know if we can be of any help in the future.

VR

Verified Reviewer  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Best property management software!"

November 16, 2023

5.0

Pros

Ability to manage properties in one place and accept cash and online payments.

Cons

User interface is horribly outdated and remote connection sucks.

Review Source

Response from London Computer Systems

November 20, 2023

Thank you for your review! We recommend checking out Rent Manager Express, the new browser-based version of Rent Manager that is included with your Rent Manager 12 subscription, which has an updated user interface.

mN

mina N.  
Account Manager  
Real Estate  
Used the software for: 2+ years

### "Very Satisfied User"

December 2, 2022

5.0

I would recommend. Our experience is great so far!

Pros

we have been using rent manager for years now and it is really great. it's keep all your info organized

Cons

it has so many options and features to keep track of every detail regarding your buildings. it keeps you organized

Review Source

Response from London Computer Systems

December 5, 2022

Thank you for your review Mina!

MT

Melissa T.  
Assistant Director  
Real Estate  
Used the software for: Less than 6 months

### "Not user friendly and they lock you in to paying for the year."

November 2, 2016

1.0

It was recommended so I gave it a try. It took a couple weeks to log in due to their error. There is so much to it so I was recommended to pay an additional $ to have someone walk me through it for a hour /5 sessions over the phone. Still too much and when I attempted to set it up with my business realized it did not have what I needed. I let the rep I spoke to know "Thank you but it is not user friendly and does not work well with our business. Please stop payment and refund the 4 other sessions I paid for but not yet used." She says they can not and now I am responsible to pay for a year, along with the fact I am at a loss on the additional charge to learn how to use it. So unprofessional! Such a scam. They must be hurting for money that they can not refund my dollars and needs to charge me monthly for a year. Scummy!

Pros

Nothing

Cons

Way too much and such a scam. If it doesn't work for a company don't continue to charge and have us locked in. I do not recommend a company like this to anyone. Bad morals.

Review Source

Response from London Computer Systems

November 29, 2016

Hi Melissa, Thank you for your feedback. After reviewing the notes in our system, we see that we were able to reach an agreement regarding the issues noted above. Being in business for 30 years has enabled us to help thousands of customers grow their business with Rent Manager, regardless of their size or industry. We would like to emphasize again that we have been committed from the start to getting you up and running with our program. We pride ourselves on our customer service and wish we could have reached a different outcome.

DL

Devon L.  
Owner  
Real Estate  
Used the software for: 2+ years

### "Have used property management software to manage up to 1,000 units for almost 30 years, and this is by far the most user friendly and comprehensive."

May 2, 2018

5.0

Very, very happy with Rent Manager, and have recommended it several times to anyone who asks.

Pros

Integrating the website, online applications that load right into prospects, easy to fix mistakes I make, and terrific customer service.

Cons

Some times it takes too many clicks to complete a task, like printing checks, or making deposits and printing the slips.

Review Source

Response from London Computer Systems

May 3, 2018

Hi Devon, Thank you so much for your review! Our support team really appreciates the shout out as well. We would love to learn more and improve upon the number of clicks you are experiencing when using our software. I will have your account manager reach out to you to see if we can help improve your Rent Manager experience.

SJ

Starlett J.  
General Manager  
Real Estate  
Used the software for: 2+ years

### "Rent Manager is great for property management"

August 1, 2019

5.0

I don't have to be on the phone all the time with owner's or resident's because they can answer some of their on questions by accessing their account thru the portal.

Pros

User friendly, always adding new features that help in my industry.

Cons

There is so much I like about it, I can't tell you what I don't like.

Reason for choosing Rent Manager

It was what I was looking for, as a management software and accounting.

Review Source

Response from London Computer Systems

August 1, 2019

Hi Starlett, Thank you so much for your review!

CH

Colleen H.  
Admin Support  
Real Estate  
Used the software for: 2+ years

### "Customize! Customize! Customize!"

April 17, 2018

4.0

Love the weekly training sessions, RMU, and helpfulness of the employees at Rent Manager.

Pros

Ability to control users' permissions, abilities, ability to change default tabs to fit your business needs. Account reps are responsive, helpful, and quick.

Cons

Some parts need improvement, however Rent Manager is constantly rolling out new updates, features.

Review Source

Response from London Computer Systems

April 19, 2018

Hi Colleen, Thank you so much for your review! We would love to hear any additional feedback you have for our features or areas you’d like us to improve upon. Please submit them to https://www.rentmanager.com/customer-resources/customer-support/submit-a-feature-request/ and our management team will review your submission.

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