# Page 20 | Rent Manager Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 20 - Is Rent Manager the right Property Management solution for you? Explore 616 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/2732/Rent-Manager/reviews

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Rent Manager

4.6 (616)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 20 - Reviews of Rent Manager

## Showing most helpful reviews

Showing 476-500 of 616 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LH

Lauren H.  
Housing Manager  
Hospitality  
Used the software for: Less than 6 months

### "Great Customer Service"

February 27, 2024

5.0

Pros

Implementation went smoothly and was easy to setup and the help guide is very useful as well

Cons

It was difficult to script code for my payment system but eventually found a solution

Review Source

Response from London Computer Systems

March 1, 2024

Thank you for your review! If you need assistance with scripting in the future, please reach out to our Support team. We have a dedicated queue just for scripting questions and they would be happy to help.

LH

Lannie H.  
president  
Real Estate  
Used the software for: Less than 6 months

### "Initial usage"

September 20, 2023

5.0

great so far

Pros

It was easy to onboard the software and great support thus far

Cons

there was a lot of information to gather during the onboarding

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

To ensure future automation

Review Source

Response from London Computer Systems

September 21, 2023

Thank you for your review!

TF

Todd F.  
Owner  
Real Estate  
Used the software for: 2+ years

### "Newest Version Less Useful for Managing Documents"

May 25, 2018

4.0

Pros

Does just about everything except for payroll for multi-site portfolio management. Easy to use after short training period.

Cons

It lost a lot of basic functionality in document management between the upgrade of Version XI to XII.

Review Source

Response from London Computer Systems

May 30, 2018

Hi Todd, Thank you for your review! We would like to learn more about the document management functionality you are looking for as the functionality might still be there, just in a new area of the program. I will have your representative reach out to you so we can look into your specific setup. They are also more than willing to assist with submitting feature requests on your behalf if you are looking for additional functionality.

BG

Bridget G.  
Property Manager assistant  
Real Estate  
Used the software for: 1-2 years

### "RentManager Manages your work flow "

November 23, 2020

3.0

We have expanded our property management team by 4 fold because of the use of this software, rent manger University has decent learning modules that make onboarding a far simpler task than I could have ever imagine.

Pros

We are a fan on the payment integration as well as bill keeping It

Cons

Coding still seems clunky at first however over time it has become easier once you get over the initial coding learning curve

Review Source

Response from London Computer Systems

November 24, 2020

Hi Bridget, Thank you for your review. We would like to learn more about how we can make Rent Manager easier for your business. Please submit any requests here: https://www.rentmanager.com/featurerequest

Mandy M.  
Leasing Agent  
Real Estate  
Used the software for: Less than 6 months

### "Great tool to manage tenants and properties"

April 2, 2020

5.0

Very easy to use- we use it daily to manage and track all sides of the transaction.

Pros

I really like that I can see everything from owner to details on a specific home all in one place. Very easy to use and to manage all sides of a transaction.

Cons

It has to be open on its own screen so I have to toggle back and forth versus viewing multiple applications in one window (usually my notes)

Review Source

Response from London Computer Systems

April 10, 2020

Hi Mandy, Thank you so much for your review! We're happy to hear you are loving Rent Manager. Our Support team would be able to review your setup and show you a few tricks to view multiple tabs on the same screen or the ability to use dual screens with Rent Manager. Feel free to reach out to them directly at 800-669-0871 option 4 for assistance.

KM

KIMBERLY M.  
Broker Owner  
Real Estate  
Used the software for: 2+ years

### "Very Satisfied"

July 30, 2019

5.0

Great!

Pros

The tech support is great! I like being able to hover an item and click to go into it. The system is great!

Cons

Inexperienced tech support makes it frustrating when they do not know how to handle!

Reason for choosing Rent Manager

Easy to use! Affordable

Review Source

Response from London Computer Systems

July 31, 2019

Hi Kimberly, Thank you for your feedback! Please reach out to sales@rentmanager.com should you have an issue with tech support in the future and we can look into it for you.

DM

Diana M.  
Leasing Agent  
  
Used the software for: 2+ years

### "Easy to use somewhat."

June 15, 2018

5.0

Pros

I like when I get to a customers profile everything is layed out for me and the tabs help a lot with that.

Cons

Reports. Unless you know exactly what you are doing, pulling reports is not self explanatory. Just wish there was an easier way to pull them.

Review Source

Response from London Computer Systems

June 19, 2018

Hi Diana, Thank you for your review! Our documentation team has been working hard with adding additional information regarding each report to our help file. Within any report, if you press F1, it will bring up the help file which will detail out the what the report covers. You can also search the help file if you are looking for a specific report but not sure of the report name.

FL

Frimmy L.  
Accout Manager  
Real Estate  
Used the software for: 2+ years

### "The best"

December 2, 2022

5.0

We have used this software for years now, and we are very satisfied

Pros

Our management company has a large portfolio, and this is what keeps everything organized. It's really cool

Cons

There are no things to dislike. It keeps your information organized from the big things to the little details

Review Source

Response from London Computer Systems

December 13, 2022

Thanks for your review Frimmy!

LW

Lisa W.  
Member  
  
Used the software for: 1-2 years

### "We have been thrilled with Rent Manager 12!"

April 13, 2018

5.0

Saves so much time!

Pros

This product is easy to set up, the company has great customer service and we are very happy with this platform. I wish we had moved to this years ago. Helps us work smarter, not harder!

Cons

No payroll module, Rent Manager needs more keyboard commands for those of us who understand you get more entered without reaching for a mouse!

Review Source

Response from London Computer Systems

April 19, 2018

Thank you for your review Lisa! We're so glad you've joined the Rent Manager family and that Rent Manager has been able to help your business. Let us know what additional features or keyboard commands you'd like here: https://www.rentmanager.com/customer-resources/customer-support/submit-a-feature-request/ . Our management team will review your requests and see if we can add them into our development cycle.

VK

Vanessa K.  
Property manager  
Real Estate  
Used the software for: Less than 6 months

### "Efficient property management at your fingertips!"

September 25, 2019

5.0

The RM App is great for working in the field! While limited, it does allow most functions needed and love that it syncs fast & quickly with my desktop version.

Pros

It tracks everything! Including productivity! It has a great App available that is user friendly & learning tools like RM University.

Cons

The set up of everything is intense. Remembering how to navigate and where to locate functions takes time.

Switched from

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)

This program has a lot more functions needed for our day to day operations. I also like how it flows and has a great learning tool available- RM University!

Review Source

Response from London Computer Systems

October 1, 2019

Hi Vanessa! Thank you for your review. We're glad you're enjoying Rent Manager and our mobile app. If you haven't already, you should check out our recent redesign of the app, rmAppSuite Pro. Our software is comprehensive and full of features so don't hesitate to give us a call if you ever need help.

KM

Kerri M.  
Account Assistant  
Real Estate  
Used the software for: 2+ years

### "Satisfied user"

September 28, 2022

5.0

Pros

It is extremely easy to keep track of everything about tenants and more!

Cons

The system can sometimes freeze for some time, but when you call them they usually fix it right away.

Review Source

Response from London Computer Systems

October 4, 2022

Thanks for your review Kerri!

DA

Dannis A.  
Property Manager/Owner  
Real Estate  
Used the software for: 2+ years

### "Been with Rent Manager for over 13 years and it just keeps getting better"

September 15, 2017

5.0

It is amazing to see how far the software has come in 13 years and it keeps out performing the competition. Took the time to reevaluate property management software for my company 18 months ago. Intrigued by some of the other firms but choose to double down with Rent Manager.

Pros

Value, features, and focus on the needs of the user. Strong trendy features with an accounting backbone that can not be beat.

Cons

Many new features without accompanied intuitive internal help or setup information. Takes a call to product support sometimes to to roll out but always worth the time to leverage all the features.

Review Source

Response from London Computer Systems

September 23, 2017

Hi Five Star Property Management, LLC, Thank you so much for your feedback! It has been great working with you over the past decade and we can’t wait to work with you more in the future. Our training team is working hard to add more documentation and training for all of the recently released features. If there is one in particular you are looking for, be sure to reach out to your Account Manager and she can gladly send the information along.

AB

Amanda B.  
Property Manager  
Hospitality  
Used the software for: 2+ years

### "Wow!"

July 21, 2022

5.0

Pros

I love this software. It is a one stop shop for property management needs. I know that whenever I need to use it, it’ll be quick, effective and get the job done.

Cons

I have zero complaints about this software.

Review Source

Response from London Computer Systems

July 26, 2022

Thanks for your review Amanda!

LC

Lynn C.  
Vice president  
  
Used the software for: 2+ years

### "Very positive"

April 12, 2018

5.0

Pros

Adaptability to our specific property management needs; ease of maneuvering within reports; confidence that data will be protected through offsite storage

Cons

Somewhat difficult to set up new reports or understand what additional features might benefit us generally

Review Source

Response from London Computer Systems

April 13, 2018

Hi Lynn, Thank you so much for your review! If you ever need assistance with reports or features, feel free to reach out to us. We are also constantly making tweaks to our website to announce new features. I would also recommend following our social media channels for the latest Rent Manager updates.

PL

Perry L.  
Account Manager  
Real Estate  
Used the software for: 2+ years

### "Satisfied user"

September 28, 2022

5.0

Pros

It is extremely detailed and therefore it's super easy to keep track of everything regarding your tenants.

Cons

The system is really cool. There aren't any bad sides.

Review Source

Response from London Computer Systems

October 4, 2022

Thanks for your review Perry!

LAE

Leigh Anne E.  
Accounting Manager  
Real Estate  
Used the software for: 2+ years

### "Rent Manager is necessary for growth"

December 14, 2018

5.0

I would recommend Rent Manager to any property management business. Big or small, Rent Manager is the software for you.

Pros

Rent Manager is constantly updating and improving the system. The overall feel and user interface stays relatively the same, which makes integrating all the updates and new features really easy!

Cons

No cons if you take the time to understand the system. It can be frustrating when you don't know how to do something but the Help feature and RM resources for support are always there when you need them!

Review Source

AB

Adam B.  
Administrative Assistant  
Real Estate  
Used the software for: 6-12 months

### "Good feature set but not always comfortable to use. "

May 19, 2017

3.0

Pros

Good and many features. Gets the job done. Global search is very handy. Comprehensive User's Guide is better than most. Accessible, friendly and thorough customer service.

Cons

Fundamental usability flaws mean frustration and unnecessary time spent especially with repetitive tasks, and sore wrists from all the mousing that shouldn't be necessary. Could be much better with keyboard usability and meeting standard Windows UI Guidelines, including consistency of access keys, initial focus, visible focus, tab order, behavior of Ctrl+Tab and arrow keys, binding of Esc and Enter keys, dialog design (group boxing, UI element labeling), semantic relationship of menu items, indicating that menu items open dialogs, UI guidelines governing error/warning/info messages, etc. These fundamentals are generally among the very first things to test and fix in a user interface to avoid accumulation into usability issues.

Review Source

Response from London Computer Systems

May 26, 2017

Hi Heritage Corporation, Thank you for your review! We would like to learn more regarding the UI recommendations listed above. I will have your sales representative reach out to you directly so we can learn more about your experience and pass it along to our development team.

KW

Kyleigh W.  
Property Manager  
Real Estate  
Used the software for: Less than 6 months

### "Rent Manager Property Manager at Aberdeen Village"

December 12, 2023

5.0

For the few months I have been using it, I recommend it to anyone.

Pros

I like how it has everything you need and if you can't find something, you can search it in the search bar or call customer support easily.

Cons

There is so much to rent manager, there is things I have not learned yet.

Review Source

Response from London Computer Systems

December 19, 2023

Thank you for your review!

MM

Meaghan M.  
Office Manager  
Commercial Real Estate  
Used the software for: 6-12 months

### "Functional Program"

April 20, 2018

4.0

Pros

You can work in multiple screens at once. For example: you can look at a resident pay record and then go to owners without losing your information. Other programs do not have that feature. If you are writing a letter to a resident, it automatically asks you if you would like to save the letter to the resident's file. That way, you don't have to print the letter and then go back and make a note in the resident's history, it does it for you (if you choose).

Cons

We have a certain way we do statement to our owners. Rent Manager doesn't have the capability to produce the statement we are looking for.

Review Source

Response from London Computer Systems

April 24, 2018

Hi Meaghan, Thank you so much for your review! We do offer custom report development that can look into the custom statement you are looking to produce for your owners. Please let us know if this is something you would be interested in.

HS

Heather S.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Great!"

November 6, 2023

5.0

Pros

Easy to use, great educational resources, and helpful staff!

Cons

Could use some more hands-on learning tools

Review Source

Response from London Computer Systems

November 10, 2023

Thanks for your review! If you are interested in additional hands-on learning tools, we recommend checking out any of our Virtual Classrooms. Here, you will meet with one of our trainers on specific topics as well as have hands-on activities to complete, with their guidance.

NR

Natalie R.  
Admin Assistant  
Real Estate  
Used the software for: 6-12 months

### "Decent Application"

January 6, 2020

4.0

It's not so bad but it did take some time to get used to this application.

Pros

It holds a lot of information and places for you to have all sorts of information on your tenants. It also has a lot of areas for real estate that help hold information.

Cons

It is not so easy to navigate and it's really outdated. I think it could have an easier way to navigate and condense everything instead of clicking between so many tabs.

Review Source

Response from London Computer Systems

January 8, 2020

Hi Natalie, Thank you for your review! I highly recommend checking out Rent Manager 12. We have taken user feedback to improve upon user experience, allowing you to customize your dashboards or create custom tabs specific for your needs.

MM

Mary M.  
Property Manager  
Real Estate  
Used the software for: 1-2 years

### "Rent Manager is a easy to use software"

March 25, 2022

4.0

Pros

Ease of pulling different reports by time period.

Cons

Move out process was a little laborious.

Review Source

Response from London Computer Systems

March 28, 2022

Hi Mary! Thank you for your review. We would be happy to review the move out process setup on your account and go over a few options with our move out wizard/automation. Please give us a call at your earliest convenience.

JN

Jay N.  
Senior Software Consultant  
Commercial Real Estate  
Used the software for: Less than 6 months

### "Rent Manager Review"

July 13, 2023

5.0

Pros

We really enjoy the user interface and the simplicity of running reports

Cons

Adding different owners took us a little time to handle but we have it down

Review Source

Response from London Computer Systems

July 14, 2023

Thanks for your review!

CR

Cody R.  
CEO  
Commercial Real Estate  
Used the software for: 2+ years

### "Rent Manager is cheap, but it is also lacking "

April 20, 2017

3.0

This is a decent software if you want to save money.

Pros

I like that the software is low cost and web based. I also like that you can merge resident mailers and that type of thing.

Cons

Rent Manager is a basic software. If you don't want all the bells and whistles, than rent manager will work fine. If you want a lot more, you have to go with one of the bigger softwares like Resman or Onesite.

Review Source

Response from London Computer Systems

May 4, 2017

Thank you for your review Cody! We actually offer as much, if not more, features in Rent Manager than our competitors. We would love to jump on a call with you and show you everything you already have available with our software. I also highly encourage you to check out our training videos archive (http://training-videos.rentmanager.com/) or Rent Manager University (https://www.rentmanager.com/customer-resources/training/rent-manager-university/), both free training tools that showcase different areas of the program.

SJ

Shalee J.  
HR/Property Manager  
Real Estate  
Used the software for: 2+ years

### "Rent Manager is nice if you do not want cloud based monthly pricing and don't care about a sleek up to date interface."

October 9, 2018

4.0

Pros

I can get a desktop version to fit my needs for my small amount units for a one time fee. It can run reports that I need. Keep track of my tenants and work orders and functions for the basic needs I have.

Cons

It is not super intuitive and if you need to switch the content onto another desktop they charge a fee.

Review Source

Response from London Computer Systems

October 12, 2018

Hi Shalee, Thank you so much for your review! It’s great to hear you are enjoying the Standalone version of Rent Manager. If you are looking for an up-to-date interface, I highly recommend checking out Rent Manager 12, which is available for RMO and Standalone users. Also, if you are ever looking for a feature in the program, push the F1 key on your keyboard. This will bring up the help file, full of helpful tips and guides to assist you with the program. You can also give us a call at any time – we’d love to help!

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