# Page 22 | Rent Manager Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 22 - Is Rent Manager the right Real Estate Property Management solution for you? Explore 616 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/2732/Rent-Manager/reviews --- Rent Manager 4.6 (616) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 22 - Reviews of Rent Manager ## Showing most helpful reviews Showing 526-550 of 616 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MW Melissa W. Property Accountant Accounting Used the software for: 1-2 years ### "Rent Manager" December 5, 2018 5.0 Pros It is very user friendly. Customer service is awesome! Cons It needs a specific security deposit refund process Review Source Response from London Computer Systems January 2, 2019 Thank you for your review Melissa! If possible, please let us know what you'd like to see with the security deposit refund here: https://www.rentmanager.com/customer-resources/customer-support/submit-a-feature-request/ and we will look into it for you. KS Kristin S. Director of Sales Real Estate Used the software for: Less than 6 months ### "Best Customer Service" September 29, 2023 5.0 Pros The product is excellent. Has so much to offer an owner/operator like us. We could spend all day learning more and more about the platform - impressed! Cons I have zero complaints about RM - the small error I was received was fixed in minutes. Review Source Response from London Computer Systems October 3, 2023 Thanks for your review! EC Elaine C. Bookkeeper Commercial Real Estate Used the software for: 2+ years ### "Definitely recommend Rent Manager." February 26, 2016 5.0 Pros I like that it is web based and don't have to worry about back-ups and upgrades on my computer system. Rent Manager meets all our needs and more. Many and varied report options, sales staff and tech support are knowledgeable and courteous. Even though I have been using RM since 2009, I am still finding ways I can use this property management program. There's a lot packed into this software. Cons I've been trying to come up with something but honestly can't find anything that I don't like about this product or vendor. Review Source PM Paul M. Member Real Estate Used the software for: 2+ years ### "One man shop using this program since 2007" April 25, 2017 5.0 The program is staple, customer service is responsive and I have never been disappointed with this product. Pros With very little training anyone can be up and running a very comprehensive program that will streamline the management of any type of rental property. Cons I am not sure if I am grandfathered in or they still offer the core application at a reduced rate for users that have under 99 units, but I wish some of their other add-on products also had discounted pricing for smaller properties like mine as well. Review Source MV Michael V. Director of Ops Real Estate Used the software for: 1-2 years ### "Rent Manager" April 12, 2017 5.0 Rent Manger works well for our office. They are responsive to questions and have a lot of good training. Pros Rich reporting and tracking of info makes KPI and audits easy Cons Our company's Mindset was more owner/Tenant based rather than Property based. There has been a transition in changing our accounting and processes. Review Source NC Natalie C. Maintenance Real Estate Used the software for: Less than 6 months ### "You need to update your system " September 9, 2017 1.0 Frustration Cons Too many steps to find one thing. Uploading is a hassle Seriously need to be able to submit an "issue" through tenant profile. Review Source Response from London Computer Systems September 11, 2017 Hi Natalie, Thank you for reaching out to us! We do take customer feedback seriously and we would love to speak with you further regarding any issues you might be having. Through the Rent Manager Tenant Portal, you are able to submit an issue and we can gladly walk you through this process so you will be able to utilize this feature. We also have Upload Manager that helps make uploading documents into the system a breeze. I would also recommend using Command Launch at the top right of the screen - this built in feature takes you directly to the feature or report you are looking to use. We were unable to find your contact information in our system. Please let us know the best way to contact you to walk through all of these built-in features via salesinfo@rentmanager.com. We look forward to hearing from you! ES Ed S. Commercial Real Estate Used the software for: ### "Not easy to use. No trial period or refunds if dissatisfied." January 6, 2015 1.5 Pros Not very much. They did a good job getting me to purchase the software; that's all. Cons There's no trial period, so if it's not for you, you're stuck with the annual contract. It's not easy to use at all. The intro training session is highly recommended by the company, which is expensive. It comes with two separate inch-thick manuals. Once signed, you get constant emails about training seminars needed to learn the system, from signing up tenants to setting up system to handling delinquencies, etc. The sheer number of training sessions they push on you shows the difficulties of using this system. It's probably a very powerful system, but you almost need a full-time person who is an expert using it. That's probably fine for a company that can devote a full-time person to this system. For me and my 40 units, it didn't work. After several weeks of use, I tried to cancel and was denied, so I just used a different system and kissed my money goodbye. Review Source LJ Lauwren J. Accountant Commercial Real Estate Used the software for: 2+ years ### "Helpful for a small office with a large portfolio" May 31, 2016 2.5 Pros The software is fairly easy to use when it comes to entering payables and receivables. Cons It was hard to operate as a real estate company under this software. It was also difficult to use with multiple users, we had the online version and communication within the system wasn't very effective since not all people who needed it could use it. The billing owner function was not as easy as they claimed it would be, but they asked astronomical amounts to train us in what we needed to know. Review Source DF Dawn F. Senior Accountant Commercial Real Estate Used the software for: 2+ years ### "Rent Manager is the easiest, most user friendly software I have ever used" April 26, 2018 5.0 We have used Rent Manager for 5 years now. It is very affordable, you can customize to your business needs and I can always reach someone to get my questions answered or issues resolved. Pros User Friendly Great Customer Support Always enhancing due to customer requests Open API Completely customizable Cons I can't really think of anything that I like least. Rent Manager has been a great software, especially since they opened up the API function. Review Source Response from London Computer Systems April 27, 2018 Thank you for your review Dawn! It’s been great working with you the past 5 years. Here’s to many more in the future! SS Simon S. System Administrator Real Estate Used the software for: 1-2 years ### "i love to work with this program" February 6, 2018 5.0 Pros excellent customer service, they will always listen to us when we request new features on their software. Review Source Response from London Computer Systems February 8, 2018 Hi Top Quality Management, Thank you so much for your review! We hope to keep bringing you great service in the future and thank you so much for the feature requests. Keep them coming! FS Fernando S. Applicant department Used the software for: 6-12 months ### "Fast program" March 27, 2018 5.0 Pros Fast program, ready to use once conected to the internet, great quality photos, easy description of products. Cons Very slow when uploading information to the program, very limited with photos and documents formats. Review Source Response from London Computer Systems March 29, 2018 Hi Fernando, Thank you for your review! I will be passing along your feedback to our management team for review. In the mean time, if there are specific file formats you would like to see added into Rent Manager, please feel free to fill out our Feature Request form and we would be happy to look into this for you. Online Feature Request Form: https://www.rentmanager.com/customer-resources/customer-support/submit-a-feature-request/ BD Bryan D. Accounts Manager Consumer Services Used the software for: 1-2 years ### "Rent Manager! Where have you been all my life?" December 18, 2018 5.0 Pros Excellent program! Easy to switch from screen to screen and change tabs to what is useful for each user. Cons Reports are a little confusing to make them look like you need them to look. Support sometimes takes a little while to get an answer. Review Source HG Hilary G. Controller Real Estate Used the software for: 2+ years ### "We love Rent Manager" March 7, 2016 4.5 Pros This product is very easy to customize. Screen Tabs, Reports, Forms, Email Communications etc. It's versatile. Will work for any property type you manager. Has a web interface for owners, tenants, and vendors. This vendor is responsive to customer input and has provided us excellent support when needed. Cons We do not currently use the mobile inspection app because the reports are not customizable. Would like to see them improve this in the future. Review Source II Ingrid I. Leasing agent Real Estate Used the software for: Less than 6 months ### "Good!" May 6, 2018 3.0 Pros I like having access to all the documents needed. I used it for searching for invoices paid and unpaid and it was very origanized. Cons The main screen might look a little crowded but for the most part it all worked the way it was intended Review Source Response from London Computer Systems May 10, 2018 Hi Ingrid, Thank you for your review and we’re glad to hear Rent Manager is helping you keep your business organized! We would love to show you how you are able to customize the software to clean up busy screens and tailor it to be exactly what you want to see, when you want to see it. Please give us a call and we can walk you through all the various options available. NR Nora R. Property Manager Used the software for: Less than 6 months ### "I am new to Rent Manager but so far I find it extremely helpful. Great options for contacting tenant" March 20, 2018 4.0 Pros One of the pros is that I can text my tenants! I also love how there are pre made letters! It helps on time and aggravation! Cons There isn't much I like "least" about Rent Manager. I do wish customer service was a little better as far as returning emails. Review Source Response from London Computer Systems March 23, 2018 Hi Nora, Thank you for your review and welcome to the Rent Manager Family! If you never need to reach someone in Support right away, feel free to give us a call at 800-669-0871. We take live calls as well to help customers as quickly as possible. I will pass on your review to the manager of that team as well. JB James B. President Used the software for: ### "Rent Manager Consistently Demonstrates Excellence" September 5, 2014 5.0 I have been using Rent Manager since the DOS days so I have had the opportunity to experience their response to changing technology and user needs. They consistently prove themselves a leader in the property management software industry through their innovative, all-inclusive product. Pros: Software that is a "one-stop" product, user-friendly and easily adapted, myriad reports, ability for user to create custom reports, integrated tenant screening and credit card/ACH processing, ability to attached scanned images to A/P invoices, incredible utilities billing module with mobile access that works great for meter reading, they don't try to do payroll processing (that's good) but payroll is easily imported from payroll processing applications, tech service people are knowledgeable and professional. Very responsive to user suggestions/recommendations. Cons: The tech support process can sometimes be frustrating if there is an immediate need, but I accept the need to have a process in place in lieu of having people sit on hold for extended periods waiting for the right person to address an issue. Review Source PH Patti H. Realtor/Small Business Owner/Property Manager Real Estate Used the software for: I used a free trial ### "Rent Manager" August 11, 2020 4.0 I liked this product and would recommend it as it is user friendly and very comprehensive. Pros This software is highly recommended and it is very versatile. It's ease of use and flexibility is excellent! Cons It did not have mobile capability when I used it but I think it does now. Navigating through the software could improve. Review Source Response from London Computer Systems August 13, 2020 Hi Patti! Thank you for your review. We do have a mobile app, rmAppSuite Pro, that connects to your Rent Manager database. If you would like a short demo of the functionality available, please give us a call. SF Steve F. Property Manager Commercial Real Estate Used the software for: 2+ years ### "Rent Manager is a must have !!" March 26, 2016 4.0 Pros Rent manager continues to amaze me. I have have been using RM for about 5 years and continue to be blown away by everything RM offers. My website fully integrates with RM in real time, online payments and epay are fully integrated, phone broadcast, full accounting software are just a few of the great features of RM. Cons The learning curve is somewhat steep. But it is manageable... Review Source EG Elaina G. Property manager Commercial Real Estate Used the software for: Less than 6 months ### "Good overall software, user friendly and excellent customer service!" January 4, 2017 4.0 I was thrown into a role where I had to rebuild the rent manager account after a previous person made some pretty big accounting errors. I found rent manager to be user-friendly and really efficient for billing and paying owners. When I had questions or issues their customer support was very responsive and helpful resolving my issues. I would defiantly recommend this product to anyone managing investor units. Pros User-friendly- Easy to learn how to use and teach your self-basic functions. Organization - Great to be able to bill and track maintenance and accounting in the same program Customer Service - Always resolved my issues and taught me how to avoid or correct the issue for the future. Cons Only affordable for larger companies Review Source BM Barb M. Office Manager Real Estate Used the software for: 2+ years ### "Great Product!" February 17, 2016 5.0 Pros The software is very user friendly and use of the User Defined Fields allows users to customize in MANY areas for reporting. The support is also excellent. I always get timely responses and good instruction. Cons Cost is about the only thing I can think of as a negative regarding Rent Manager. However having a great product with good support does warrant the cost. Review Source DV David V. Property Manager Commercial Real Estate Used the software for: 1-2 years ### "Best management solution out there!" September 25, 2015 4.5 Pros Superb customer service, adaptation, progress, marketing appearance, answer to every question! Customizable software, tailored to every situation. Growing adaptation of market. Cons Long wait for newer cleaner looking version of rm. needs to keep up with programs like Buildium as far as appearance. Review Source NA Najd A. Business Operations Manager Real Estate Used the software for: Less than 6 months ### "Rent Manager" January 23, 2024 5.0 Pros Rent Manager is one of the systems that are easy to use. Cons Like everything in the world, it needs time to get used to using it. Review Source Response from London Computer Systems January 25, 2024 Thank you for your review! JP Jackie P. Realtor Real Estate Used the software for: I used a free trial ### "Rentmanager for extreme organization" December 26, 2019 5.0 They were great to deal with an have created a great product just not the right one for us. Pros We tested this software while trying to determine what type to move forward with. In the end we chose another option however for a company starting out this would be an amazing option as it has a ton of information you can record on every property. Cons It was more robust then what we needed and would have taken to much time to implement for our purposes with multiple properties already managed but starting from only a few properties with software would be great to grow with. Review Source Response from London Computer Systems January 2, 2020 Hi Jackie, Thank you for your review! We hope everything works out with the software you selected. If you need help in the future, we would he happy to check out your current processes and see how we can make the transition to Rent Manager easy for you and your company. SF Samantha F. Realtor/Broker Commercial Real Estate Used the software for: 2+ years ### "Transaction coordinator" May 19, 2016 3.5 Pros It was easy to navigate. It helped my teammates and I stay on the same page and multiple users can be on the program at one time. Rent Manager made it simple to print reports for tenants and owners. Cons Not user friendly to business like us who have many owners along with construction and rentals. Review Source LB Lynne B. Used the software for: ### "" February 11, 2013 2.0 We were in need of a property management software that would serve our 500 unit storage facility, an apartment complex & several commercial properties. Of course, we inquired as to the functionality of all scenarios. It handles the commercial properties fairly well and we have yet to set up the apartment, but I feel it will work well for that. However, I can't believe they have serviced many storage unit facilities. It cannot handle tenants with more than one unit. Right now it is useless for our storage units, especially not handling duplicate units for tenants. I just got off the phone with tech support for 45 minutes and 2 of my 3 issues are unresolved. Tech Support takes a minimum of 6 hrs to return your call. That results in alot of down time. I have waited as much as 24 hours for a return call before. We have the online version because it was not clearly stated we would get some of the "add-ons" we needed at no charge if we went with online. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.