# Page 2 | Rent Manager Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Rent Manager the right Property Management solution for you? Explore 601 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/2732/Rent-Manager/reviews --- Rent Manager 4.6 (601) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Rent Manager ## Showing most helpful reviews Showing 26-50 of 601 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TD Tracey D. Regional Manager and System Administrator Real Estate Used the software for: 2+ years ### "Rent Manger V12 is Great Software Overall" February 5, 2026 5.0 Overall, I think this is great software. It's more robust than most other software I've used for this industry, and they have a lot of useful integrations. They have excellent customer support staff as well who problem solve in a timely manner. There are great tutorials on Rent Manager University, and I've also used this platform as a trainer. Pros I love Rent Manager V12! It's great software especially for those in the manufactured housing sector. They have great reports and lots of customization options as well as integrations. I've used a handful of different software for property management, and this one is by far my overall favorite. Cons I don't like their new version, Rent Manger Express. It has a long way to go to be as great as V12. It's ok for basic users who use it minimally. Also, it would be great if, when pulling reports, you could drill into the results that make up certain numbers, especially on financial reports, but not a deal breaker. It would just make it easier to recognize things that need to be reclassed or to help explain to a board member or investor where certain numbers come from without having to do a lot of research. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) Reason for choosing Rent Manager We actually went to Yardi Voyager and then less than a year later went back to Rent Manager. They didn't have the reports we needed for investors. They were supposed to develop them but I saw that years later when I went to another company they still hadn't made the reports. Switched from [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) I've been in this industry a long time. AppFolio was super basic. While Yardi Voyager was quite robust, it wasn't user friendly and didn't have the reporting needed for manufactured housing. Manage America is ok but requires other software like BackOffice to fill in the gaps. Review Source Response from London Computer Systems February 9, 2026 Thank you for your review! tC tchia C. Community Director Management Consulting Used the software for: 2+ years ### "Ease & Efficiency" February 13, 2026 5.0 Over the last 10 years I have had very few issues with RM. It has been so easy and efficient to use and if I need help, it is usually my fault but the RM support team is just a phone all away to help me fix what ever mistake I made Pros The ease of use is spectacular! Easy to ;earn and to get up and running. I have been using it for 10 years now and love it! Cons It is difficult to script yourself, I always need help to do that, but help is always there for support Alternatives considered [AvidXchange](https://www.capterra.com/p/144102/AvidXchange/) Reason for choosing Rent Manager Ease of implementing and ease of use compared to other product which the implementation was horrid Switched from [Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) Felt like it was an easie product and it worked with what we needed in our accounting office better Review Source Response from London Computer Systems February 16, 2026 Thank you for your review! JM Jeff M. Partner COO Commercial Real Estate Used the software for: 2+ years ### "Rent Manager is for SERIOUS Property Managers" February 10, 2026 5.0 Our business would not exist as it does without Rent Manager. The onboarding and installation was a bigger time commitment than we anticipated, but it was well worth it, and Rent Manager's support team stuck with us through our struggles implementing it. Pros What I like most about Rent Manager is that it is, without question, the most complete property management and PM accounting software - and they have the support to back it up. Cons It has thousands of features so it is complex, but the complexity once optimized is an incredible tool and business engine. Alternatives considered [TurboTenant](https://www.capterra.com/p/147659/Turbo-Tenant/)[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Reason for choosing Rent Manager We used Rent Manager from 2019-2022 then we tried Buildium and TurboTenant in 2023 but they were not even close to being adequate for what we do. Called a few other companies and got called back by annoying sales dudes that did not understand real estate. Switched from [TurboTenant](https://www.capterra.com/p/147659/Turbo-Tenant/)[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Honestly, there is no comparison between these products. We used Rent Manager from 2019-2022 then we tried Buildium and TurboTenant in 2023 but they were not even close to being adequate for what we do. Review Source Response from London Computer Systems February 13, 2026 Thank you for your review! VR Verified Reviewer Quality Assurance Executive Telecommunications Used the software for: 6-12 months ### "Feature-Rich Platform for Serious Property Managers" January 29, 2026 5.0 Overall, my experience with Rent Manager has been solid but demanding. It is a very capable system for managing tenants, properties, accounting, and reporting in one place, especially for larger or more complex portfolios. Once set up properly, it offers strong functionality and long-term value, but the learning curve and less modern interface can slow things down initially. It’s best suited for professional property managers who need depth and customization rather than simplicity. Pros Rent Manager is a powerful, all-in-one property management platform that works well for handling complex portfolios. The tenant and property management features are very comprehensive, allowing detailed tracking of leases, payments, maintenance, and reporting in one place. It offers strong customization options, which makes it suitable for larger or growing operations with specific workflows. Customer support is knowledgeable and helpful, and the system provides good long-term value for money once fully implemented. Overall, it’s a robust solution for professional property managers who need depth and control. Cons The main drawback of Rent Manager is its steep learning curve. The interface can feel complex and less intuitive, especially for new users, and setup requires a significant time investment. Some everyday tasks take more clicks than expected, and the user interface feels dated compared to newer platforms. Pricing can also be high for smaller portfolios, and certain features or integrations add to the overall cost. While support is helpful, responses are not always immediate during busy periods. Review Source Response from London Computer Systems February 9, 2026 Thank you for your review! SN Sue N. Finance Manager Real Estate Used the software for: 2+ years ### "Best tenant software for 10 yrs" November 20, 2025 5.0 We've been using for over 10 years, as we have grown up to 100 residential tenants, and now downscaled and changed to commercial tenants. It's consistently been great software and superb customer support. Pros I can easily get to the features I need, and they work as expected. It has great features and great price. We trust our business to the data and it's provided great security and peace of mind. Customer support is top notch! Cons It's so robust, I haven't taken the time to learn everything. I think there are features that could save me time. Review Source Response from London Computer Systems December 8, 2025 Thank you for your review! CG Chris G. Property Manager Real Estate Used the software for: 1-2 years ### "Rent Manager " October 7, 2025 4.0 Overall, my experience with Rent Manager has been positive. It’s a robust property management tool that offers comprehensive features for accounting, tenant management, maintenance tracking, and reporting. Once you get past the initial learning curve, it becomes a powerful system that can streamline daily operations and improve organization. The customization options and automation features save a lot of time. However, the interface can feel outdated and occasionally clunky, especially for new users or mobile access. While there are areas for improvement, Rent Manager delivers solid value and reliability for property managers looking to scale and stay organized. Pros What I like most about Rent Manager is its all-in-one functionality. It combines accounting, property management, and communication tools into one intuitive platform, which saves time and reduces errors. The customizable reports and dashboards provide clear insights into financials and operations. I also appreciate the tenant and owner portals, which make communication easy and professional. Rent Manager’s automation features — like recurring charges, work orders, and reminders — streamline day-to-day tasks. The software scales well for both small landlords and large property management companies, offering flexibility without losing control. Its support and training resources are also extremely helpful. Cons While Rent Manager is powerful, it can feel overwhelming due to its steep learning curve and dense interface. New users often struggle to find features quickly, and some tasks require too many clicks. The system isn’t always intuitive, especially when customizing reports or setting up automation. Mobile functionality is limited compared to the desktop version, which affects on-the-go usability. Occasional glitches or slow load times can be frustrating, especially during high-volume periods. Integration with third-party tools isn’t always seamless, and some features feel outdated. While support is helpful, response times can vary. Overall, it needs some modernization and streamlining. Review Source Response from London Computer Systems October 30, 2025 Thank you for your review! BR Becky R. Finance and Administration Real Estate Used the software for: 6-12 months ### "Property Management with ease" March 11, 2026 5.0 Rent manager is a great value for the money. It is very user friendly and easy to use. This has made property management very efficient. I also like how they are constantly fixing bugs and issues. Always making our rental management a breeze with Rent Manager. Pros What I like most about rent manager is the scan check. It quickly scans the checks and puts the information on the tenants account. It's great for Tenant management. The customer support is amazing as well. Cons There have been things that needed improvement. When you send them feedback, it may take them a while, but they usually get around to updating. Switched from [SKYLINE](https://www.capterra.com/p/56328/SKYLINE/) Skyline was giving us too many software issues and did not have a tenant portal. Review Source Response from London Computer Systems March 13, 2026 Thank you for your review! BS Brooke S. Property Manager Hospitality Used the software for: 2+ years ### "RM Evolution!" January 21, 2026 5.0 RM was my babysitter throughout learning about property management; as I have grown more comfortable with management techniques and best practices over the past 5 years, Rent Manager has been there the whole time, ready to be utilized. Pros RM is there to evolve with us as we are ready. There is so much that we don't know, and I look forward to being in a position where we can take advantage of more and more of what Rent Manager--and their partners--has to offer. Cons Tough question to answer. I wish the app had more features equivalent to RM Express, but you can't have everything. Review Source Response from London Computer Systems January 26, 2026 Thank you for your review! JI John I. Controller Real Estate Used the software for: 1-2 years ### "Great Customer Support" March 3, 2026 5.0 Pros Customer Support was amazing! Specifically \[sensitive content hidden\]. She was able to help find a report I was looking for, tailor it to my business' needs, and even followed up to make sure all was still working. Cons N/A no issues. So far this has been working out for what we need on our real estate entity side of our business. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing Rent Manager similar features but rent manager was priced better Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) needed a product to help specifically with lease management Review Source Response from London Computer Systems March 9, 2026 Thank you for your review! JH Jason H. Partner Real Estate Used the software for: 6-12 months ### "One year in, still enjoying the product." February 25, 2026 4.0 Great product, great service, great people. Overall happy with the product. It came highly recommended from other users in the industry, and so far, we're happy with it as well. It has made rent collection from the tenants easier as well. The CashPay feature works well for those tenants that don't use online access. Pros Support team is very helpful and pleasant to work with. I really like how easy it is for customer support to log into our system and walk me through any changes that need to be made. If there a question that is posed to them and they don't immediately know the answer, they will immediatley ask their team and resolve it while on the support call. Cons There are some great features available that make regular daily operations much easier, but they are financially out of reach. In order to get some of the additional features you might want, instead of those features being available a la cart, you have to make a leap to a tier change which can almost double your monthly expense. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Better Tenant features and tenant online access. Review Source Response from London Computer Systems February 26, 2026 Thank you for your review! VR Verified Reviewer Property Manager Hospitality Used the software for: 2+ years ### "User-Friendly Interface and Excellent Support Team"" July 30, 2025 5.0 It's been good - I have been happy with it overall. I wish that my company would switch over to RM Express instead of what we're currently using. Pros It's pretty easy to use, and if you're not familiar with it, to me it's self-explaining as you click around - you can see different reports. There is always your support team, which has always been great when I need help or have questions. Cons I hate that you have to use the RM upload folder. I wish you could upload items normally like other software programs. Review Source Response from London Computer Systems August 29, 2025 Thank you for your review! KC Kaila C. Property Administrator Real Estate Used the software for: 6-12 months ### "Good Program Overall" July 22, 2025 3.0 Good when utilized by all staff/tenants, RM Support is Great BUT all add-ons cost additional, difficult scripting & system gaps lacks functionality unless you have it set up fully by an IT department/higher data support/developer role. Pros Full Tenant communications available\*\*, Property/Staff/Maintenance Management, knowledgeable Customer Support team, full operation system including accounting makes it desirable. Cons A lot of User Interface gap connections, Scripting is difficult with little guidance of which Class/Function applies to what etc., NO Free add-ons, Tenant difficulty using/instruction on use, limited # of users can access at one time, rent manager university only has 1 profile included, can be extremely costly with addition of all of the add-ons to make it the way you want it to function which can be time consuming trying to find alternative ways to make things work. Limitations in scripting result in trying to find loopholes. Review Source Response from London Computer Systems August 29, 2025 Thank you for your review! NL Natalie L. Property Management Consumer Services Used the software for: 2+ years ### "Great company to work with!!!" September 26, 2025 5.0 Over all experience with Rent Manager is 110% all the time. Their sales department is extremely helpful to add and explain all new technology, they will set up meetings over the phone, zoom, or come to your business for training. Rent manager's customer service department is great as well they will help you with all issues and if they do not know the answer they will ask their team leads so that all information is accurate the first time. Best company for Rental management companies. Pros Rent manager is a great software for rentals and more. The reporting for end of year documents are helpful for tax season. Tenant management is very important to get them in and out of rentals this system makes it super simple. Customer support is always great and with low wait times. Cons Rent manager for the most part is great, I wish the journal entries would be attached to tenant files though. Review Source Response from London Computer Systems September 30, 2025 Thank you for your review! SE Scott E. Property Management Real Estate Used the software for: 2+ years ### "Best Rental MGT Software and even Better Customer Service" July 1, 2025 5.0 Fantastic & so thankful that we went this direction rather than any other when we moved off of XLS worksheets to manage our rental property. Pros We have been using Rent Manager for almost 5 years now, and have yet to find something that it doesn't do. The customer service is by far the best I've ever experienced with any product or service I've ever used. Cons Can't think of even one. I don't think anyone would be making a mistake about going with Rent Manager no matter how small or large their property group / number of doors is. Alternatives considered [PhraseExpander](https://www.capterra.com/p/157546/PhraseExpander/) Reason for choosing Rent Manager Don't recall as it was 5+ years ago that we did evaluations. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Needed something that would manage a lot more property and tenants. Review Source Response from London Computer Systems July 21, 2025 Thank you for your review! KR Kathy R. property manager Hospitality Used the software for: 2+ years ### "a breeze to use with great tech support" February 12, 2026 5.0 i enjoy using rent manager. The choices offered are substantial. There are more choices that i am using at the time but look forward to trying. Pros Rent Manager gives the user many options for the price. The customer support is wonderful. the software is user friendly. The tenant management helps guide me through the process of moving residents in and out. The user interface is easy but even if i cant find what i am looking for the seach box always gets me there. The rental management portion make the rent collection and reporting easy. Cons there is a report that i would like to run but can't seem to find the menu and parameters to make it happen. Review Source Response from London Computer Systems February 13, 2026 Thank you for your review! DW Derek W. Administrative Operations Manager Accounting Used the software for: 2+ years ### "Rent Manager Review - Great for what it is!" December 9, 2025 4.0 Honestly great. For the price this is a great platform. The customer service team may take a little bit of time to get to your issues but they're always experts / professionals. Pros The people at rent manager are great. Every time I've interacted with the team whether it's customer service or sales, they're always very helpful. Cons The number of integrations and updated technology is a little lacking. The differences between the express / 12 version are a bit stark. Switched from [MRI Property Management](https://www.capterra.com/p/79570/MRI-Software/) MRI was absolutely terrible. Really not much else to say haha Review Source Response from London Computer Systems December 26, 2025 Thank you for your review! AA Audry A. Administrator Real Estate Used the software for: 2+ years ### "Reliable Property‑Management System That Makes Work Easier" March 10, 2026 5.0 My overall experience with Rent Manager has been extremely positive. It has streamlined our property‑management processes, improved tenant communication, and helped our team stay organized. The maintenance module, accounting tools, and reporting capabilities have significantly reduced manual work. Updates are consistent, customer support is responsive, and the system continues to evolve in a helpful direction. It has become a core part of our daily operations. Pros How comprehensive and customizable it is. The system brings leasing, maintenance, accounting, reporting, and tenant communication into one easy‑to‑use platform. The search tools, workflows, and automation options save a tremendous amount of time. I also appreciate how smoothly it integrates with third‑party tools and how powerful the reporting features are. Cons There is a learning curve because the system offers so many features, but once you understand the layout, it becomes very intuitive. Any initial complexity is outweighed by how much the software can do. Review Source Response from London Computer Systems March 13, 2026 Thank you for your review! TB Trevor B. Assistant Property Manager Real Estate Used the software for: 1-2 years ### "A Great Product For Properties With Lots Of Moving Parts! " March 23, 2026 5.0 Overall - nothing but a positive experience, it's made both communication with prospects and tenants seamless. While its got its bumps, there is nothing that is perfect. A solid 9/10 from me. Pros Easy to navigate, customer service is top notch too, which is worth its weight in gold! You can find most of what you need, where you need it. Being that my background is Excel-based, the option to Alt-Key my way through the majority of the program is super useful. Cons The inability to define stricter parameters when it comes to filtering. There are a million options to refine a search by, but some of the more basic things are not defined/searchable. Switched from [Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) switched over due to a little harder to navigate UI Review Source UU Uzoma U. IT Administrator Real Estate Used the software for: Less than 6 months ### "The most Recommended for Modern Property Management " November 4, 2025 5.0 We have been able to save much time by being to to generate templates and automate actions through certain triggers. Our top management team loves the idea of seeing what's really important from anywhere. Pros The platform offers strong security features, including role-based and user privileges, ensuring sensitive tenant and financial information is protected. It's a robust suite for accounting, service issues, communication, leasing, and reporting- all in one platform. For an organization like ours, managing complex portfolio, it gives back value through its automation services. The implementation and onboarding process was exceptionally helpful. The continuous access to Expresshelp and other learning materials, like Rent Manager University, provides help to users in my organization to resolve issues promptly. Aside from the unlimited online resources, Rent Manager offers different ways to reach their support team. The TWA has provided transparency, thereby increasing integrity and reliability. The dashboard customization and command launch feature make it very easy to navigate through the system. Cons The time difference. Currently, we are subscribing from a different region, so most times it's difficult to join webinars. Alternatives considered [Re-Leased](https://www.capterra.com/p/133226/Re-Leased/) Reason for choosing Rent Manager Rent Manager meets our business needs compared to other competitors. Review Source Response from London Computer Systems December 8, 2025 Thank you for your review! BL Bill L. Owner Real Estate Used the software for: 2+ years ### "The naked truth about Rent Manager" May 21, 2025 4.0 I have been on RM12 now for over 6 years... I have always found their support people to be the best part of the organization. They truly are dedicated to making sure you have a great experience. Pros If you are in the property management business you want this software. Not only do you want accuracy in the automations that work behind the scene doing all the things property managers must do (like sending monthly statements, receiving rent checks, attending to work orders, etc.) you want a robust accounting system that is detailed and accurate. Cons The web version still does not have all the features of their remotely hosted service, RM12. Though the web version is the direction everyone is being gently pushed to use, the Windows version (that runs on their servers through Remote Desktop Services) is loaded with features. Switched from [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Buildium's accounting was not ready for prime time. Review Source Response from London Computer Systems June 2, 2025 Thank you for your review! RB Regina B. owner Real Estate Used the software for: 2+ years ### "Best software ever" May 29, 2025 5.0 Rent Manager is very flexible, very easy to customize to your organization. I've been using it for over 20 years and would never consider any other program. The customer support is amazing. They never make you feel foolish (I'm very good at doing that on my own LOL). Pros The ease of bringing in new tenants is outstanding. Everything just flows thru the program seamlessly. Cons I can not issue a security deposit refund electronically thru the program. I have to issue a check or send zelle. Review Source Response from London Computer Systems June 2, 2025 Thank you for your review! TB Tyler B. Operator Real Estate Used the software for: Less than 6 months ### "Happy Customer" January 8, 2026 5.0 Overall, I have had a very good experience with RM. Despite some complaints, Rent manager continues to prove themselves as the right choice for my company. The customer support and drive for improvement make them a clear winner. Pros My favorite part about Rent Manager is that they are able to offer customized solutions to my company's complex problems. Cons My least favorite part about rent manager would have to be the process for setting up the rmvoip service. I would have liked more direction in using the phone system and how everything works together. Alternatives considered [AppFolio Investment Manager](https://www.capterra.com/p/186948/AppFolio-Investment-Management/) Reason for choosing Rent Manager Rent Manager was the best fit for Manufactured housing because of its customization and asset tools. Switched from [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Previous software did not fit our business structure and our books were a disaster. Review Source Response from London Computer Systems January 16, 2026 Thank you for your review! LM Leslie M. Property Manager Real Estate Used the software for: 2+ years ### "Great Property Software" February 2, 2026 5.0 Overall, we have been pleased with Rent Manager. Customer Service is always readily available and helpful. Pros Rent Manager has been the best software we have used. User friendly and so many options. The tenant Portal is wonderful. Cons I really have no problems with it. Trying to navigate the RM Express is a bit difficult. A work in progress. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) Reason for choosing Rent Manager We liked it the most and it has what we asked for. Switched from [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) We wanted something more user friendly and more options. Review Source Response from London Computer Systems February 5, 2026 Thank you for your review! TJ Toby J. Owner Manager Real Estate Used the software for: 2+ years ### "Highly Recommend Rent Manager" December 9, 2025 5.0 Overall: 9.5 / 10 ... Have been a RM user for 5 years now, over that time I have been able to scale our operations, add features, integrations and more. Like any software, there have been challenges learning, but nothing that can't be figured out. The platform is adaptable, easy to manipulate and use. I would recommend Rent Manager to anyone looking for a property management software. Pros 1\. Customizable Platform ... from UDF to layouts, the ability to setup the platform for efficiency is critical 2. Customer Support ... top notch, available, knowledgeable, effective and friendly. 3. Integrations .. ability to add in outside apps / integrations for further efficiency. Cons In RM 12 there were limitations with document creation, uploading and such. This has improved with Express version. Review Source Response from London Computer Systems December 26, 2025 Thank you for your review! KE Kimberly E. Accountant and office manager Real Estate Used the software for: 2+ years ### "Fantastic property management software" December 30, 2025 5.0 Rent Manager is great. The customer support team is so helpful and the program can do so many different things. They just added AI features for writing letters and it has been such a time saver. Pros Rent Manger is so easy to use. It keeps so much tenant information and communications all in one place. The customer support is amazing. Cons The webpage version sometimes times out and data is reset. Its really not that big of a deal. I really do like the program Switched from [RealPage](https://www.capterra.com/p/183247/Real-Page/) Rent Manager is so much easier to use. It was an easy decision Review Source Response from London Computer Systems January 16, 2026 Thank you for your review! Talk to a Capterra advisor for free and get results within 15 minutes.