--- title: "ECLIPSE Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ECLIPSE Software - reviews, pricing plans, popular comparisons to other Chiropractic products and more." source_url: "https://www.capterra.com/p/27349/ECLIPSE/" page_type: "product" language: "en" --- # ECLIPSE Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ECLIPSE ## What is ECLIPSE? ECLIPSE Practice Management Software has been in daily use at thousands of locations throughout the United States for over 30 years. ECLIPSE includes billing, scheduling, EHR (electronic health record), daily notes, an extensive alerts system, certified HIPAA compliant electronic claims & remittance, security features that include patient data access tracking to help you run a HIPAA compliant facility, and myriad reports fine-tuned by two decades of client feedback. ## What is ECLIPSE used for? [Chiropractic](https://www.capterra.com/chiropractic-software/)[Patient Management](https://www.capterra.com/patient-management-software/)[Medical Scheduling](https://www.capterra.com/medical-scheduling-software/) Top alternative Featured Overall rating Based on 269 user reviews Reviews sentiment Positive 89% Neutral 6% Negative 5% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ECLIPSE?[Manage this product listing](https://www.g2.com/products/mpn-eclipse/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ECLIPSE 4.5 (269) VS. [4.1 (1,133)](https://www.capterra.com/p/48210/ChiroTouch/reviews/) Starting Price Contact vendor Starting Price $329 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (269) Ease Of Use 4.0 (1,132) Value For Money 4.6 (174) Value For Money 3.7 (882) Customer Service 4.6 (254) Customer Service 3.9 (1,089) ## ECLIPSE alternatives [4.6 (159)](https://www.capterra.com/p/27270/EZBIS/reviews/) Starting price $225.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.8 (534)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (128)](https://www.capterra.com/p/162807/zHealthEHR/reviews/) Starting price $119.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars Highest Rated [4.9 (186)](https://www.capterra.com/p/141960/ChiroSpring/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/27349/ECLIPSE/alternatives/) ## FAQs about ECLIPSE Overview ### What problems does ECLIPSE solve? ECLIPSE helps healthcare practices solve disconnected front-office and billing workflows by combining scheduling, EHR, claims, payment posting, reminders, and reporting in one system. It reduces manual paperwork, billing errors, slow staff onboarding, and poor visibility into receivables. Chiropractors, solo practitioners, billing teams, and multi-location clinics benefit most. Answer based on 173 reviews Overview ### Which roles and teams benefit most from ECLIPSE? ECLIPSE is most used by chiropractors, doctors, and chiropractic physicians who manage patient documentation, treatment notes, and clinical workflows. Office managers, billing teams, and administrators rely on it to handle scheduling, insurance claims, and revenue cycle tasks, while owners and clinic executives use it to oversee operations, staff performance, and practice growth. Answer based on 213 reviews Overview ### What company size and industries is ECLIPSE built for? ECLIPSE is a practice management platform for small medical organizations, with 98% of reviewers from small businesses and 77% from Medical Practice. It also serves Health, Wellness and Fitness at 11% and Hospital & Health Care at 5%, fitting institutions that need scheduling, reminders, billing, and claims submission. Answer based on 269 reviews Features and Usability ### What are the key features of ECLIPSE? ECLIPSE includes core practice management features like billing and invoicing, electronic claims management, appointment scheduling, and patient management. Key differentiators include EMR/EHR with SOAP notes, customizable forms and templates, HIPAA-compliant records, alerts and reminders, and multi-location, multi-physician support for clinic operations. Answer based on 91 reviews Overview ### Is ECLIPSE good for managing a doctor’s office or clinic? ECLIPSE works well for running clinics that need scheduling, EHR, billing, reports, and support for multiple providers or locations. Many chiropractic and multidisciplinary practices like its customization and growth potential, but some smaller offices find it overwhelming, dated, or harder to adapt for simpler workflows and faster charting. Answer based on 45 reviews Limitations ### Does ECLIPSE have bugs or reliability issues? ECLIPSE stays reliable for many long-term practices, and support often helps resolve glitches quickly. Many clinics describe stable day-to-day use, but some offices report crashes, save errors, outdated interface choices, and recurring issues with syncing, kiosk tools, or multi-user workflows that can disrupt busy front-desk operations. Answer based on 58 reviews Getting Started and Support ### How easy is it to onboard and train a team on ECLIPSE? ECLIPSE offers in-person training, live online sessions, webinars, documentation, and videos. Reviewers say front-desk staff, doctors, and new hires often learn daily tasks quickly, while admins and teams setting up billing, ledgers, or EHR workflows need more time. Many mention helpful trainers and support, though some nontechnical users found phone-based training too fast. Answer based on 73 reviews Getting Started and Support ### What customer support options does ECLIPSE offer, and how do users rate the experience? ECLIPSE offers FAQ/forum resources, a knowledge base, phone support, and chat. Users often describe support as quick, patient, and thorough, with helpful guidance during setup, training, and troubleshooting. Some reviewers report inconsistent experiences, including slower callbacks, difficulty reaching staff, and occasional unresolved issues or frustrating interactions. Answer based on 91 reviews Features and Usability ### How well does ECLIPSE handle medical billing? ECLIPSE handles core medical billing well for many chiropractic and multi-provider clinics, especially electronic claims and payment posting. Many offices value receivables tracking, ERA workflows, and reporting, but some teams find setup and rebilling steps confusing, and a few say more complex billing tasks can feel slow. Answer based on 78 reviews ## Features AI summary Based on 1,357 Chiropractic reviews Capterra reviewers point to these as the top priorities when choosing chiropractic software: - **SOAP notes** (**70%** of reviewers rated this feature as critical) - **HIPAA Compliant** (**74%**) - **Patient Records Management** (**60%**) ECLIPSE supports all three features that reviewers rank highest: **SOAP notes**, **HIPAA Compliant**, and **Patient Records Management**. Together, these capabilities help chiropractic practices document visits clearly, protect sensitive patient information, and keep records organized, allowing teams to manage care more efficiently and support day-to-day clinic operations with greater accuracy. SOAP notes 4.5 (22) 45.45% of 22 reviewers that rated this feature as important or highly important Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) HIPAA Compliant 4.6 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Patient Records Management 4.5 (25) 44.00% of 25 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Appointment Management 4.2 (20) 55.00% of 20 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Healthcare Compliance 4.7 (19) 36.84% of 19 reviewers that rated this feature as important or highly important Compliant with healthcare rules and regulations around the world Billing & Invoicing 4.6 (27) 40.74% of 27 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers ECLIPSE 52 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Claims Management: Process of submitting and following up on claims with insurance companies - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Credit Card Processing: Accept and process credit card transactions - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - E-Prescribing: Transmit prescriptions to pharmacies electronically - Electronic Payments: Electronically collect payments for goods or services - Email Reminders: Reminders sent via email - EMR/EHR: Create and securely store digital patient records - For Chiropractors: Serves chiropractic practices - Forms Management: Store, manage and track all forms in a centralized location - Healthcare Compliance: Compliant with healthcare rules and regulations around the world - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Historical Reporting: Information, data and reports that are being tracked over time - Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage - Inventory Management: Track and manage inventory levels to maintain proper supply - kiosk: Touch-screen device allowing patients and customers to do self-check-in and pay with credit or debit cards for free - Medical Billing: Manage billing and payments for a healthcare provider - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Multi-Physician: Supports practices with multiple healthcare professionals - No-Show Tracking: Track and monitor patient no-show rates - Onsite Registration: In-person, onsite registration - Patient Intake: Patients can register for appointments in advance online - Patient Location Tracking: Identify patient's location at any given point in time - Patient Management: Managing and tracking patient health, progress, communication, and treatment plans - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Physician Management: Track and organize physician schedules and pertinent information - Physician Scheduling: Manage physician availability and schedules - Recurring Appointments: Schedule repeating appointments based on a duration of time - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - SOAP notes: Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Waiting Time Tracking: Estimated waiting time in the queue --- Get Advice We can help you find the software with the features you need. Features 4.5 (266) 4.5 Based on 266 reviews ## Pricing Value for money 4.6 (174) ### Starting price Free trial not available Value for money 4.6 (174) 4.6 Based on 174 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (254) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (254) 4.6 Based on 254 reviews ## User reviews Overall rating 4.5 Based on 269 reviews Filter by rating 5(190) 4(46) 3(17) 2(8) 1(8) Mentioned topic Sorted by most recent TP THOMAS P. Owner Alternative Medicine ### "Eclipse: A solid software company with great reliability and customer support." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 5, 2026 My overall experience with Eclipse has been positive. I am a solo practitioner in a small office. I started back in the days of paper claims and printing on claim forms. I was old school and didn't know how the jump to the EHR was going to go and I found Eclipse 15 or so years ago. They navigated me through the set up and interfaced me through all elements of their program. Any compatibility hiccups with computer and clearinghouse issues over the years were dealt with in a timely fashion and the support staff has always been friendly, patient an efficient. I recommend this company without hesitation. Pros I have been with Eclipse for around 15 years. They have always been top notch with customer support and great with the little things like helping close out the year's records and backing up procedures. I always judged a company on how they navigate you through the hiccups. We always expect efficiency and reliability of a product, so stating the product works as promised should be automatic. In the tangled world of healthcare, glitches are going to happen. I have been more impressed with Eclipse ability to right the ship when insurance changes and coding requirements have occurred over the years. I have never had a security breach issue over the years, so I have peace of mind with records safety. I have looked at what other options are out there and no one has impressed me as competition to look elsewhere. Cons I don't have many complaints. If I had to list any grievances, it would be the price increase. I know they are still good for the value ,but small offices still feel those increases when they occur. Alternatives considered [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Reasons for choosing ECLIPSE I liked the interface and the features it offered. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EM Erica M. Administrative Assistant Hospital & Health Care ### "Not the best EHR system" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 July 7, 2025 Overall, I am glad we do not use this system anymore. I do not like anything about it and I think it's too dated to have as a permanent system. I'm glad we switched to something new. Pros Honestly, there isn't much I like about Eclipse. I think this system is dated, extremely confusing to navigate and makes my computer crash every time I go back into it. Cons There are a lot of things I don't like. I think it needs an update, it makes my computer spaz out every time I open the system and it's extremely hard to navigate. It doesn't make sense how you download documents, and that process itself take a very long time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 8, 2025 Thanks for your review. Based on your comments, we expect you are using an older version of our legacy Windows product, did not interact with our Help Desk, never took advantage of the free training we provide & did not maintain a subscription for updates? On any given day, over 10,000 users manage to work with our Windows product without the issues you describe -- includng our own practice. We're sorry you had a negative experience and seem unaware of other products like ECLIPSE EHR Cloud. -- Dr. Walters SA Steven A. Chiropractic Alternative Medicine ### "Retiring from chiropractic using Eclipse from 1992" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 25, 2025 Eclipse kept statistics, billing, different doctor #'s and customer service was always spot on, however I didn't have to use it that often. I highly recommend this software and company. Pros Extremely Stable platform, I started with Eclipse in 1992 when I opened my own office. They stayed up to date with updates, very user friendly. Cons Their note taking part was good also, even though I did not spend that much time setting up the parameters Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EH Emily H. PCC Medical Practice ### "Could be better" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 March 28, 2025 used it for 6 months before our company decided to move to another product, though our company used it for years Pros easy to use, but hard to manage since it used to go down all the time Cons went down all the time. Although the billing in it is easy, it hard to have to manage all the billing once it comes back up Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 5, 2025 Hi Emily! Based on the reported size of your practice & company initials, we can't seem to identify you as a client! We train our cloud users live 1-on-1 -- so we tend to know them pretty well. Are you referring to our Windows software? Tens of thousands of users are on that product with zero downtime. Perhaps you've confused us with another company (it's happened before)? If not, we're sorry we didn't meet your expectations. Our own mult-disciplinary practice used the Windows version for decades. GM Giulio M. Chiropractor Health, Wellness and Fitness ### "Highly recommend. Been a user for 28 years" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 11, 2024 Customer support is excellent. Program is very user friendly. Pros It does everything my practice needs in one program. Cons There's nothing I can think of that I don't like about it Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 17, 2024 Thanks so much for your review of ECLIPSE EHR Cloud! We're thrilled that you managed a seamless transition from our Windows software! TL taylor L. owner Apparel & Fashion ### "eclipse is worth it" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 January 6, 2024 overall, its a great system. once you have used it for awhile, everything is very easy to find and its a great way to keep track of all the information entered into it. Pros the patient intake. like i said earlier, its super easy to get through and all the fields needed are right in front of you. Cons the initial start up was a little tricky, but as its used more and more the easier it gets Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SF Sean F. Chiropractor Health, Wellness and Fitness ### "Eclipse" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 10, 2023 It has been positive. The documentation features are great. If you have a problem the help desk has always helped. Pros The notes are customizable. It makes documenting patient encounters easy. The full-body encounter makes the daily soap and new patient encounters quick to document. Cons The reports of the practice statistics could be better. Such as knowing the lifetime visits for each patient or provider. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SA Samuel A. Software Telecommunications ### "Comprehensive Practice Management Solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 May 18, 2023 Pros Eclipse excels in robust financial management and possesses an impressive capability for detailed reporting Cons Despite its many strengths, the EHR/Encounter module in Eclipse could benefit from further refinement Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IA Isaac A. Intern Computer Software ### "A complete experience in the health area thanks to eclipse." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 April 7, 2023 In general, my experience with ECLIPSE was not very long, but in the short time that I have used it, I can highlight that it is a complete software and that it met all the needs and requirements requested by the company where I was working. It is a software that I would use again but that it has many more features since the world of technology must always advance. Pros ECLIPSE is a complete medical management software that helped me and my work team a lot. The positive points that I personally highlight the most is that it complies with HIPAA requirements, which guarantees the privacy and security of patient information, as well It features robust patient record management functionality, allowing healthcare professionals to efficiently store and access records, and this goes hand-in-hand with the ability to schedule appointments and manage billing. And finally, its multi-location function that allows medical practices to manage operations in various locations, facilitating collaboration and coordination between the offices of the company in which you work. Cons As a first negative point I can say that learning to use this software must be complicated like any other, but there is not much help information about it. And as a last negative point is that the customization of the system is not very extensive and complete to fully satisfy the needs of the company. Alternatives considered [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/) [MEDITECH Expanse](https://www.capterra.com/p/99070/Practice-Management-Solution/) Reasons for choosing ECLIPSE My team and I chose ECLIPSE to test for the first time with this software and it was able to satisfy us with everything we needed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TA Tim and Leanne N. Chiropractor Hospital & Health Care ### "Long time Eclipse user." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 11, 2023 We have been very satisfied with Eclipse, both the program as well as the support. Pros We have been using Eclipse for 20+ years and have found it to be an all-inclusive chiropractic software, from practice management to EHR and billing. Eclipse is progressive and keep my office up to date with the latest changes in the industry. Cons Really nothing. We keep learning new features to make daily use more seamless. Reasons for choosing ECLIPSE The availability of training for the software. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. [View all Reviews](https://www.capterra.com/p/27349/ECLIPSE/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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