# Page 3 | ECLIPSE Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is ECLIPSE the right Chiropractic solution for you? Explore 269 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/27349/ECLIPSE/reviews

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ECLIPSE

4.5 (269)

[View alternatives](https://www.capterra.com/p/27349/ECLIPSE/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of ECLIPSE

## Showing most helpful reviews

Showing 51-75 of 269 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TaLN

Tim and Leanne N.  
Chiropractor  
Hospital & Health Care  
Used the software for: 2+ years

### "Long time Eclipse user."

March 11, 2023

5.0

We have been very satisfied with Eclipse, both the program as well as the support.

Pros

We have been using Eclipse for 20+ years and have found it to be an all-inclusive chiropractic software, from practice management to EHR and billing. Eclipse is progressive and keep my office up to date with the latest changes in the industry.

Cons

Really nothing. We keep learning new features to make daily use more seamless.

Reason for choosing ECLIPSE

The availability of training for the software.

Review Source

JH

Jace H.  
Office Manager  
Medical Practice  
Used the software for: 2+ years

### "Great price. Functions well. Lacks features of competitors"

December 14, 2017

3.0

we will continue to use eclipse, the program works well and has the features that we need but it is definitely lacking in comparison to more expensive alternatives

Pros

Eclipse has an excellent price point. We have been looking at alternate software for about 6 months and cant find anything close to eclipse pricing. The program updates frequently and functions well.

Cons

Many contact features such as email, patient text messaging etc. while technically usable are so difficult and unrealistic that they are useless.

Review Source

Response from MPN Software Systems

December 15, 2017

Thanks for your review Jace. We reached out to your office today in an attempt to help you with the features you seem to find confusing. First, text & email are basic options for individuals. So, for example, to send a quick text reminder to a patient who is late for her appointment: right-click the appointment, select text message from the pop-up menu (which indicates whether texting is allowed & available for her), then click “OK” to send an automated text message or optionally update the default text prior to sending. For all appointments in a date/time range, it’s equally simple. And then you have the ability to exert even more control – by, for instance, automatically sending customized messages simultaneously via email/text, patient portal, or paper based on simple checked options to filtered groups of patients. And as we’re sure you’re aware, the data filters interface, which allows you to quickly select options like sort order, or include patients who meet your criteria, works in the same manner throughout ECLIPSE. We hope you’ll explore these features with the HELP Desk so you feel more comfortable with them.

DG

David G.  
  
Medical Practice  
Used the software for:

### "Eclipse Practice Management Software by Galactek"

October 16, 2014

4.0

Pros

The program is rock solid and doesn't fail. In the seven years I've had the program, I have had only two minor technical difficulties after downloading an update, and those were remedied very rapidly. The previous software I was using was having problems after most updates, and tech support was almost impossible to get a hold of. After researching various programs and talking with doctors who owned various programs, I settled on Eclipse because the most important thing to me was a stable product and a company with a long-term history. I will also say their support is always helpful and courteous, and the developer himself actually responds to my email suggestions. He doesn't always give me the response I would like, but he does listen and implement changes that he sees as feasible and needed. He also personally helped me solve the kiosk wireless problem I was having that was not their fault.

Cons

The EHR part of the program is still a work in progress for me. I think that can be said for almost all the EHR charts out there. I can continue to see that portion of the product developing towards a very usable solution. We are currently inputting all the Meaningful Use data into the program and will be attesting after the first of the year. Once we're done implementing the Meaningful Use, I hope to have the EHR customized so we can start using that to eventually evolve from paper records into electronic only. We are starting to practice more and more with it on some laptops, but I haven't implemented that portion of the software yet. As we become more familiar with it and practice with it, I think we will eventually make it workable for my situation. For people switching to the program from another software, there is a learning curve. It was a little bit of a struggle in the training process trying to understand a design that was different than either of my previous accounting systems. Now that we have fully learned the system, we think that it works great; it's better than our previous system. I mentioned to my office manager the other day that I was thinking about changing software (as a joke). She said "No, I love my Eclipse. It never breaks down."

Review Source

DGS

Dr Gary S.  
Chiropractor  
Medical Practice  
Used the software for: 2+ years

### "Satisfied Eclipse User"

December 31, 2021

5.0

Favorable

Pros

How I was able to organize my practice better and keep track of statistics, billing and collections. \[SENSITIVE CONTENT\] was instrumental in helping me streamline my soap notes making me quicker, more efficient and more complete

Cons

Honestly my software has always been kind of buggy especially on my workstation several times a week I get kicked out and can’t get back into the licensing issues. This has been a frustration from day one it has gotten better but this problem just won’t seem to go away

Reason for choosing ECLIPSE

Recommendations by other colleagues

Review Source

DW

Dave W.  
Chiropractor  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Do Not Recommend"

November 16, 2016

1.0

PROS: Eclipse is more affordable than many comparable options. It does the basic functions you need. CONS: Training is very expensive (hourly personal trainer rather than a free online help/training site). Customer service is poor (you can get an accurate view of their attitude by reading responses to reviews). Not intuitive (in obvious ways that should be fixed) and lots of bugs. RECOMMENDATION: This software is usable, but I wouldn't choose it if I had a do-over. The reason we're leaving is lack of features and functionality. We have found that we will save money with cloud based software with a patient portal (allowing for payment integration with credit cards, electronic intake, and online scheduling). Other software has developed these options.

Pros

Price. The software does what you need it to.

Cons

Training and support. Customer service. Not intuitive/user friendly (the software is old and you can tell).

Review Source

Response from MPN Software Systems

November 22, 2016

We stand by Dr. Walters' response to the 1 star 1400+ word review that Annie from your office created on another site in December 2015. We encourage anyone to Google & read the review along with its response (search: "Annie from Sunstone Health Associates"). The review above infers both that you purchased ECLIPSE from us (you did not; you purchased an office that owned the product) and that you were trained by us (you were not). Perhaps some of your misconceptions might have been averted had you received training. Our Help Desk Director spoke with you last week and you were unable to clarify your references to bugs. Nor do we have a record of any unresolved calls/issues from your office. ECLIPSE can be used in the cloud, offers CC processing, a free patient portal, tablet based intake forms & multiple types of online scheduling. Again, we are indeed sorry you were unhappy with ECLIPSE.

CK

Carole K.  
CEO  
Mental Health Care  
Used the software for: 2+ years

### "Have used for 7 years in a psychology practice. "

January 25, 2018

3.0

Love customer service but reaching them is frustrating

Pros

I like that I can access the set up and add on codes etc without needing software update to do it.

Cons

I really dislike the font on the printed bills. It looks very dated. The ledger can be hard to read. Again a font issue. I would like to have a template for psychology reports that I could dictate into. Not really Mac friendly.

Review Source

Response from MPN Software Systems

January 29, 2018

Carole, we're sorry to hear that you believe reaching the Help Desk is difficult. According to our records, your most recent call was returned within minutes . With regard to fonts, all we can do is point out that we adhere to CMS carrier guidelines for printed bills (e.g. "Use Courier New font for computer-generated claims. Do not print in italics, bold or script. Do not mix fonts"). Of course, you can have custom statements created for you by a variety of third parties in whatever font style you like. And the same is true for any form letters you might create. Next, you have always had the capability to dictate into existing clinical documentation templates as well as modify those templates or design your own... and the best proof of concept is our newest "Behavioral" template, which was recently certified to the ONC Stage 3 "Social, psychological, and behavioral data" standard set by the federal government. Finally, we don't understand your "Not really Mac firendly" comment. ECLIPSE was designed for & runs on Microsoft Windows. It wasn't created to run on Apple computers (though we do have clients who run it on iPads).

HS

Howard S.  
President  
Medical Practice  
Used the software for: 2+ years

### "Gets the job done for one office or many"

March 21, 2018

4.0

Staff is mostly helpful but not all the techs have the same patience

Pros

Moving around the program, specificity for insurance based practices is great. I have had staff pick up learning the software fairly easy

Cons

Not cloud based,only runs on Windows, no phone connection or emails direct to appointments,limited use with Cash Pracrice Systems

Review Source

Response from MPN Software Systems

March 26, 2018

Dr. Short, we spoke with you last week & are surprised that you never mentioned these subjects. You've been using ECLIPSE since the early 1990's (you purchased it directly from Parker Computer Systems) & have had the ability to send appointment reminders via text message or email, to individuals or groups, for well over a decade. There are also a variety of 3rd party services that will contact your patients via phone. Next, you can indeed use ECLIPSE in the cloud or access your ECLIPSE system remotely. Of course, \*any\* software will be faster & more secure on your LAN as compared with cloud based software – especially during hours with peak internet traffic. Finally, the ECLIPSE developers have maintained both insurance & cash patients (many of the cash payments are on “Health Made Affordable” aka “HMA” contracts) in their own multi-disciplinary chiropractic practice for years. We will attempt to contact your office to discuss these capabilities.

SS

Sam S.  
chiropractor  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "amazing support, every time on the phone"

September 8, 2021

5.0

the support team is amazing. From \[SENSITIVE CONTENT\] in sales, to \[SENSITIVE CONTENT\] in support and the many others always ready to assist and resolve issues quickly truly, the support on the phone sets this company apart

Pros

eclipse is a fully capable EHR system that does it all. the best part is their amazing support staff that is ready to help and guides you through everything. it is priceless when you can call someone on the phone and almost always speak to them immediately

Cons

having so many features can be confusing/overwhelming at times

Review Source

SR

Stephanie R.  
Chiropractor  
Hospital & Health Care  
Used the software for: 2+ years

### "Great software"

May 31, 2022

5.0

Pros

Easy to use, great training and an all-in-one product

Cons

Lack of online scheduling option. Will track visits per condition but not total visits for a limit

Review Source

Response from MPN Software Systems

June 1, 2022

Thanks for your review. Please contact our Help Desk so they can discuss patient self-scheduling options through our ONC certified patient portal! They can also explain exactly how to track total visits!

Kevin H.  
M.D. - Physician  
  
Used the software for: 1-2 years

### "Eclipse saved my company!"

January 1, 2018

5.0

Pros

I use the ECLIPSE Software daily at my company, I've had this software for 2 years and I just love it. ECLIPSE makes the billing proces very easy for me and my employees, with this software i can also schelude consults and many more, the EHR (electronic health record) its one of the best thigs of the software the doctors in my company love it, this also has an extensive alerts system that is very helpful, the security features saved my company once from a fire, for this and many other things ECLIPSE its a must have in my company.

Cons

There is nothing negative from my point of view! If you had to improve something that would be your system of notes sometimes there are failures to save certain notes and that can be annoying however this happens very rarely but it would be good if they fix it

Review Source

AN

Adam N.  
Owenef  
Medical Practice  
Used the software for: 2+ years

### "If you use Eclipse software you should "

November 10, 2020

5.0

Very good

Pros

I was using Eclipse software for almost 20 years I switched to Chirotouch at the recommendation of a fellow chiropractor that was using them. This was a big Mistake! after 15 months I switched back to Eclipse Chirotouch doe not allow you the ability to customize your software to fit your individual practice needs they have a 1 size fits all mentality also when I was planning on switching I called Chirotouch offices when I asked how do I aceees my patient file after I left They informed me that unl;ess I wanted to continue paying them a tearly fee for that I would no longer have access to any of my patients information so I had 1 month to reenter every patient file billing and notes before they cut me off this was an unexpected and in my opionion ueasonalbe thing as I was told my the chirotouch salesperson that I would always have acees to my patients file if I switched away I am so happy to back with the eclipse program

Cons

I really like Eclipse and never should have tried any other software

Review Source

GT

Gary T.  
Manager Billing, Records & Receivables  
Medical Practice  
Used the software for: 2+ years

### "very intuitive practice management software"

September 5, 2017

5.0

this practice has a combined patient load of greater than 5200 people that is a lot of patient monitoring and accuracy quired for CMS this software handles it with ease

Pros

the company continually monitors new requirements in the medical billing environment leaving little for the user to have to chase for answers

Cons

electronic Healthcare records and single page scanning is not intuitive requiring a lot of time spent for each patient. more training should be offer for this aspect of the software

Review Source

Response from MPN Software Systems

September 20, 2017

The Help Desk reached out to you after reading your review. First, EHR training materials are already at your beck & call in the form of webinars, context sensitive documentation and one-on-one help from the Help Desk. Next, we'd agree that scanning is not intuitive. Instead, it's comprehensive. ECLIPSE offers extensive scanning, import & annotation capabilities that go way beyond "single page scanning" and allow you to get the most from its documentation capabilities. You can combine multiple documents into one new document, scan one or more documents and copy them to multiple patients, add electronic post-it notes, redact info, add various graphics (e.g. arrows), assign document-specific permissions, encrypt, and mark them as pending review for a specific provider. EHR related data entry tasks for CMS programs (e.g. MIPS) can be ignored if you don't participate. However, all such data entry is subjected to rigorous live user testing in order to minimize typing.

CC

Charles C.  
Doctor  
Medical Practice  
Used the software for: 2+ years

### "My experience with Eclipse has been excellent over all. "

May 18, 2015

4.0

Pros

What I like best about Eclipse is the software is all inclusive and very well integrated.

Cons

The inability to edit and change some features in the encounter part of the software. Also, in the past year or so the Tech Support has add numerous people and they are not as fully conversant with the software and past personnel. They can answer simple question, but numerous times I have been unable to get an answer without either repeated calls and waiting for the tech support person to go speak to a supervisor or someone more knowledgeable or having to wait for someone to call back, which does not always happen.

Review Source

Response from MPN Software Systems

June 2, 2015

Thanks for your review. I researched your calls to our HELP Desk and was surprised about what you \*didn’t\* mention. For example, in August 2014, when you had an issue with the newest CMS-1500 form several months after its introduction… and weren’t able to communicate your issue to the HELP Desk… you simply contacted the developers directly through our websites! They, in turn, explained why the issue existed (a mistake in published government guidelines), handled your problem, and notified you that an update was available within 24 hours. Additionally, thanks to their extensive experience with federal audits, they also advised you with regard to a theoretical Medicare records request. So, in this instance, your perceived difficulties with the HELP Desk were actually about published CMS/NUCC documentation. Regardless, you were able to get our attention and had your issue handled immediately. Also, since Encounter content is basically 100% customizable, we hope you’ll contact the HELP Desk with any questions. I was unable to locate any calls from you or your office about the Encounter. We hope your future interactions with our HELP Desk meet your expectations.

YN

Yamilia N.  
Billing Manager  
Medical Practice  
Used the software for: 2+ years

### "Deductible Accuaracy"

December 22, 2017

4.0

Software should be updated to correctly show the breakdown of the explanation of benefits in order to post correctly. This is from a manual and EDI posting stand point. Posting should be easy and completely done from one screen. Deductibles should count according to what is applied not billed charges, especially for out of network provider.

Pros

My experience with customer service is exceptional. One of the rep was very consistent, helpful and knowledgeable.

Cons

The system does not do things that are necessary for posting payments & deductible accurately. Out of Network providers require more details in posting

Review Source

Response from MPN Software Systems

March 29, 2018

ANSI 835 posting is automated (which includes file retrieval if you’re using a recommended clearinghouse) & every line item on an EOB is imported, stored and available to you in multiple views at both the service & bill level. ECLIPSE also provides multiple ways to automate handling of any remaining balances along with individual overrides – all on a single screen. Next, deductibles are handled at multiple levels with a variety of overrides. Our multi-disciplinary chiropractic & physical therapy office has been using electronic billing & remittance for decades without any issues whatsoever, as have many thousands of ECLIPSE users. You contacted our Help Desk at the end of December & they explained how to use the parts of the program you seemed to be having difficulty with.

MM

Mario M.  
Doctor Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Practice Management Made Easy"

June 23, 2022

5.0

Pros

This software packs alot of features, you won't need any other software to run your practice. It is geared specifically for the chiropractic practice which gives you all the features you need and not alot that you don't. It is very user friendly and intuitive in design. Can honestly not think of one bad thing to say about Eclipse. If you do need help support is phenomenal, always friendly and very quick to help with any problems.

Cons

There is nothing I don't like about this software

Review Source

ES

Elizabeth S.  
Chiropractor, Acupuncture, Office  
Medical Practice  
Used the software for: 2+ years

### "Eclipse software is loaded with help functions and the IT staff very knowledgeable."

February 19, 2018

5.0

Thank you, everyone at Eclipse, for all your help and understanding. Special thanks to our rep I really appreciate all the help you've given me.

Pros

l. Data entry very easy to get used to. We've had this product for a long time, and we continue to grow with it. 2. Finally starting using the CALENDAR. Yes, believe it or not, up until about a year ago we were still using a paper appointment book. CALENDARS GREAT!! 3. Decided to start doing our own billing. (Thanks, rep) I am not real computer savvy, but I can say I am now successfully doing our billing, and getting paid. The ability to literally "one click" to Infinedi is actually reality. 4. Having to call Eclipse for HELP is exactly that. No matter who you talk to, they speak in a language you can understand, and will stay with you until your problem has been fixed. 5. Price is so worth it!!

Cons

Literally can't think of any. I suppose if anything, my only complaint would be having to leave a message when I call. I'm just spoiled that way. I always get a call back, and guess what??? I get to talk to a human being.

Review Source

DDZ

Dr Dean Z.  
Chiropractor/Owner  
Medical Practice  
Used the software for: 2+ years

### "Eclipse EHR and Billing software "

November 18, 2021

5.0

Eclipse is an easy to use complete EHR and billing software. My billing company uses Eclipse and when describing what it is I was looking for to help expedite patient daily notes and reports, they suggested that I try Eclipse. Im happy they did. I’ve been using it now for over five years and it’s excellent. If I have any questions, \[SENSITIVE CONTENT\] is very knowledgeable and easy to contact for support.

Pros

My favorite is the ease of use and that the Eclipse EHR is easily customizable.

Cons

I am able to easily send password-protected emails from the ledger section of Eclipse but it takes multiple steps for me to send password-protected emails from ChartSentry.

Review Source

Response from MPN Software Systems

November 26, 2021

Thanks for your review! We simply wanted to point out that ChartSentry is a separate product \[created by another company\] that your billing company uses. It's not part of ECLIPSE (which we believe has better document management features).

JZ

Joseph Z.  
Sports Medicine Direvtor  
Medical Practice  
Used the software for: 2+ years

### "Practice management "

September 14, 2017

4.0

Pros

Handles multiple specialries and group pravtices. Easy to navigate and great support. Cloud and server based versions

Cons

Very weak EMR. Too much typing..norhing preloaded. All has to be built out by customer No touch screen interfacr.

Review Source

Response from MPN Software Systems

September 19, 2017

We’ve attempted to contact your office to help you with your issues. First, ECLIPSE does indeed work with touch screens. (In fact, related touch/gesture updates have been noted in the README that accompanies your updates since at least 2014.) Next, we’re not sure whether you’re referring to clinical documentation or other aspects of a patient’s history. Regardless, for both, wherever possible, typing is actually minimized. For example, “Range of Motion” is a pop-up grid that allows you to make virtually all your selections with a few simple clicks. No typing is necessary at all unless you add comments to a specific item. And of course, you can add your own customizations instantly. Though customization is certainly an option, the original templates provided “as-is” are in widespread use nationally without any customization whatsoever – inclusive of the offices of chiropractors & physical therapists that helped design them. Most recently, Dr. Evan Gwilliam, D.C. of ChiroCode used ECLIPSE documentation to illustrate his newest video: “The Perfect Note.”

CV

Carline V.  
Chiropractic physician  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Tech support "

August 30, 2021

5.0

I am very excited with the new apps for patient daily visits coming soon. Be able to txt patient 's appointment reminder is a great tool.

Pros

It's easy to use. \[SENSITIVE CONTENT\] is amazing he always helped me with any questions pertaining to the SOAP notes or narratives. He's also very patient. I thank \[SENSITIVE CONTENT\] for his help over this past weekend at the FCA convention when he took about 20 minutes of his time to make sure I was able to do my SOAP notes on Monday.

Cons

I have bot encounter any issue with the software that the tech has not been able to help with .

Review Source

NW

NEAL W.  
Owner  
Medical Practice  
Used the software for: 2+ years

### "Eclipse Medical Software is The Only Solution"

December 20, 2017

5.0

Overall, Eclipse has made our practice function efficiently and smoothly for years! Take the time to call them today and tell them you saw the review by Dr. Neal Wieder!

Pros

Our office has been using Eclipse for over 15 years as our Business Management Software. The program has been the most stable program we ever used and I had used other major programs that were nightmares. Their software support teams are the best and work diligently to resolve any and all issues with tremendous followup! Their software is continually evolving and improving with a note system that's awesome and easy to use. We use it for both Chiropractic and Acupuncture services. All software programs run into glitches, however, with Eclipse been once in a blue moon, and if one occurs they work tirelessly to correct the glitch to our satisfaction. Entering payments, electronic billing, tracking unpaid claims, statistics, mailing labels, texting patients, emailing patients, plus, plus are just a few things this software is capable of doing. They even have a credit card option to use!

Review Source

SA

Seiichiro A.  
Doctor  
Medical Practice  
Used the software for: Less than 6 months

### "Former Eclipse user"

January 31, 2017

4.0

I used to use this software for over 8 years. I switched to a different EHR because my practice required more detail chart system. Overall I was satisfied with the software.

Pros

A stable system with very few bugs. Easy ledger.

Cons

Not cloud software--you need to back up the data frequently. I heard it provide the cloud backup now. Medical chart is not easy to use and hard to customize. Customer service is slow and often unavailable.

Review Source

Response from MPN Software Systems

February 15, 2017

Thanks for your comments. As far as we can determine, you stopped using ECLIPSE in 2014. When you purchased ECLIPSE in 2009, you refused training. Over the years that followed, we received a single call from you regarding our SOAP documentation. It’s unfortunate you didn’t communicate your frustration. Reviewers here & elsewhere have raved about our Encounter technology. We wish we’d had an opportunity to help you. ECLIPSE has received 5 star reviews on this site from multi-disciplinary offices with hundreds of employees and dozens of providers (e.g. “Reina from Southland Spine and Rehab Med Ctr” in March 2015). In fact, the office that created that review has used ECLIPSE exclusively in the “cloud” since before the term “cloud” became popular. And you are indeed correct that we offer URAC HIPAA Security Accredited cloud backup services. Finally, after extensive review of your call history dating back to 2009, we’re unsure where we went wrong providing customer support. For example, we researched the 7 calls you made to us in 2014. 4 were answered live with hold times under 1 minute; 2 calls were returned within 60 seconds; 1 was returned within 30 minutes. To the best of our knowledge, we resolved your issue during each call. We’re sorry we disappointed you.

DRG

Dr. Roger G.  
Owner  
Medical Practice  
Used the software for: 2+ years

### "Understanding How To Utilize The Various Features"

March 7, 2018

5.0

I highly recommend Eclipse to other clinicians seeking a simple to use management software program in their offices. I have only used some of the features and realized there is so much more to utilize and create for your own personal templates of reports, data bases, etc.

Pros

The Eclipse office management software has always been easy to learn and utilize. The support staff has been very thorough in ensuring I am satisfied with their help when they are assisting me.

Cons

The ignorant computer operator, me a 55 year old provider who always delegated the task to someone else on the staff, is now needing to handle the software end of the practice. I am very limited in any capacity involving the use of the computer and was terrified of it. Eclipse's support team has made the learning so easy and accessible. The Saturday afternoon hours for the "holding of my hand" to help me learn the amazing options and features of the software was so beneficial for me.

Review Source

TH

Timothy H.  
Owner  
Medical Practice  
Used the software for: 2+ years

### "26 years and counting of exceptional service"

March 8, 2018

5.0

I have been in practice 32 years and had tried several different programs. I started using Eclipse in March of 1992 and never had to look for another product. The old phrase "If it ain't broke, don't fix it" applies to your program. Thank you 26 great years!

Pros

The biggest Pro is the outstanding service. Anytime I or my staff have to call we are always greeted with your friendly staff & always receive resolutions to whatever issue we are encountering. The program is user friendly and Eclipse has always stayed on top with updates. In our ever changing insurance environment this is essential. The value for money is also a plus!

Cons

I keep coming back to this section (Cons of program) and seriously can't think of one that would justify listing here. There are always issues that crop up, but that usually has to do with some change in insurance and it requires Eclipse to create a work around, but that isn't a con on Eclipse's part.

Review Source

DS

Donna S.  
Office Manager  
Medical Practice  
Used the software for: 2+ years

### "Awesome software for Chiropractic"

April 20, 2022

5.0

Technical support is awesome. \[SENSITIVE CONTENT\] and \[SENSITIVE CONTENT\] are the best!

Pros

We have used this software since 1995 and would highly recommend this product to anyone. Easy software to use and learn.

Cons

I have not found anything that I don't like about the software.

Review Source

KZ

Keith Z.  
Owner  
Medical Practice  
Used the software for: 2+ years

### "Eclipse software"

January 5, 2018

5.0

Pros

Appointment schedule and billing components. Could add an option to block time for multiple days or months. The new addition for multiple appointments in the patient charts when there is a conflict is very helpful.

Cons

Payment applications in patient accounts. It would be helpful to have the payments automatically applied to the oldest bill when adjustments have been completed. An easier option would be an billed amount on the top banner in the patient ledger. In addition to patient owes tab a unbilled tab would be helpful!

Review Source

Response from MPN Software Systems

January 9, 2018

First, we’d like to point out that the “new addition” you’re happy about was requested by you, added by us, and in use by you within days of your request. Next, we asked our Help Desk Director to reach out to your office today to help you with some of your other comments. For example, you can easily change your ledger view in seconds to display unbilled items by selecting available filters.

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