# Page 9 | ECLIPSE Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 9 - Is ECLIPSE the right Chiropractic solution for you? Explore 269 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/27349/ECLIPSE/reviews --- ECLIPSE 4.5 (269) [View alternatives](https://www.capterra.com/p/27349/ECLIPSE/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 9 - Reviews of ECLIPSE ## Showing most helpful reviews Showing 201-225 of 269 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LC Linda C. Billing Co ordinator Medical Practice Used the software for: 6-12 months ### "Linda billing co ordinator Yoder Chiropractic" March 17, 2017 5.0 We bought a new computer for the doctors office and I had to network to Eclipse....was having difficulty doing so....I called Eclipse and got a wonderful tech to help me through a very tedious job. It took a while but she went above and beyond to help me get it set up and running..... Thanks Eclipse..... Pros The tech support is above and beyond. They are always so helpful and courteous. They are very knowledgeable also. Cons I have none Review Source WL Wendy L. Office manager Medical Practice Used the software for: 2+ years ### "Great product " February 13, 2017 5.0 I really like Eclipse. It is easy to use and billing is a snap. Review Source SC Stacy C. Medical Practice Used the software for: ### "Eclipse- Excellent Product, Service, and Support" August 8, 2014 5.0 Pros Simply put, the software works. It's easy to use for all of my employees. The vendor has made continuous improvements in the software so that it does not become outdated. I have been using Eclipse for over 10 years to run my current six offices, as well as doing billing for an additional seven offices outside of my practice. Working with the vendor has been easy and allowed me to grow seamlessly. The reports are flexible and easy to produce, allowing me to carefully monitor the practices. Cons While they do have an excellent EHR program, I felt I needed a different program for my offices. The great thing is that they offer the ability for other EHR programs to integrate directly into Eclipse, giving the client a lot more flexibility in customizing what works for them. That open, forward thinking is what separates them from other software vendors. Review Source TA Tara A. Administrator Medical Practice Used the software for: 2+ years ### "Excellent Software" March 9, 2015 5.0 Pros Eclipse is extremely user-friendly. I love the billing portion. I bill my whole practice electronically in less than 5 minutes. They also have superior customer service when you call for help. They're always very professional and helpful. Cons Honestly, I have been using this product for 15 years, and there really isn't anything that I don't like about it. Review Source SM Stephanie M. Office Manager Medical Practice Used the software for: 6-12 months ### "BEYOND EXCELLENT AND OUTSTANDING CUSTOMER SERVICE " January 25, 2018 5.0 Besides loving the software, I contacted tech support and spoke with HD who was beyond helpful and completely successful in helping me resolve my issues! Pros After using many billing and EMR products, Eclipse is very easy to navigate! Also, their tech support was extremely helpful and easy to contact. Review Source DAF Dr. Anne F. Doctor Medical Practice Used the software for: 2+ years ### "Understands what Customer Service is!!!" May 11, 2016 5.0 Pros The software is very user friendly, constantly updating new features to help the program run smoothly. Eclipse calls the customer to make sure everything is going smoothly and if there is anything they can do to help us. Cons I have to say that I am very please have nothing negative to say about either. Review Source AB Angie B. Used the software for: ### "" July 24, 2012 5.0 We have been in business for 15 years and used a variety of software products - ECLIPSE is by far the best! We purchased ECLIPSE in December of 2011 and implemented scheduling, billing and our notes immediately. The ECLIPSE team not only took the time to thoroughly train our team but have also been more than available for every possible question we have had along the way. The product is superior to all the rest and does everything they say it does and more. We have had nothing but great experiences since we started using the software and continue to be amazed how much more it is capable of doing to help keep us as efficient as possible. ECLIPSE is easy to learn and user-friendly. We use the software to send our claims electronically, post remits electronically, send patient statement, hold health records, run reports and statistics and schedule. Everything integrates and helps us stay organized. We would highly recommend ECLIPSE and their incredible support team! Review Source CL Colt L. Chiropractor/Owner Medical Practice Used the software for: Less than 6 months ### "Easy to Used, All Inclusive EHR" March 1, 2017 5.0 As the title says, this EHR program is really easy to understand and use. I use a first gen Surface Pro and it works great with it. The SOAP notes are really quick and are easily to customize to your liking. The customer support has been great so far in regards to training and learning how the system operates. There are also a lot of features built in to this software that are paid additions on other programs, such as email and text reminders to patients. The user interface is not the prettiest to look at but then again neither am I... Pros Easy to learn. Very customizable. Nice built in features. Scheduling, SOAP notes, Reports, Billing, all-in-one. Cons Not the best looking User Interface Review Source CM CARISSA M. Owner Medical Practice Used the software for: 6-12 months ### "Happy with the product" September 9, 2016 4.0 Pros We are able to get tech support in a timely manner. The ease of use is very nice. Cons Sometimes it seems to delete certain things put in the schedule Review Source Response from MPN Software Systems September 12, 2016 Hi Dr. Meyers! Thanks for your review! According to our records, you haven’t called us about any appointment issues. We just wanted to let you know that we’ve contacted your office to better familiarize you with our audit log. The audit log is tamper proof, was certified to government standards in 2011, has been used by prosecutors to pursue theft-related convictions, and can show you directly which user deleted an appointment from the scheduler (and when). Audit reports can be generated to your screen with a variety of information and have extensive sorting & filtering capabilities. DY Douglas Y. Doctor of Chiropractic/Owner Medical Practice Used the software for: 2+ years ### "Great Functionality and Ease of Use" February 22, 2017 5.0 We have had the Eclipse Software program for 13 years. It is a program that is easy to work with and plenty of very helpful support. It has all the functionality to run a large multi-doctor clinic but is still easy to use for a small clinic like ours. Pros The support team is VERY helpful when help is needed! Review Source KF Kenny F. Medical Practice Used the software for: ### "Company works to keep customers happy" March 6, 2014 4.0 Pros After giving this product a less than great review initially, I was called the next day by the salesman I dealt with when buying, who worked to find solutions to my frustrations. He was very helpful, and I was impressed that the company read the review so fast. I would now be more likely to tell a colleague to check them out, but if they have the money they may consider at least looking at touch-screen software, that is going to be a good bit more pricy. Cons Though I feel the company regrets that I have been unhappy with tech support and will try to improve it, I still have not been completely satisfied. Also, lots of time spent clicking and moving mouse to the same small drop box, which without touchscreen I think this is unavoidable. Review Source DT Deborah T. Used the software for: ### "" May 31, 2011 5.0 I’ve been a user of Eclipse since I first opened my practice in 1991 and it was running in DOS. Over the years they have always answered all my questions, helped me fix all my mistakes, and always kept me equipped with the latest tools I need for today’s world of electronic healthcare records. It keeps my data safe, secure, and most important accurate. If Eclipse says it’s so, it is so. A couple of years ago when NYS changed the workers compensation billing forms, Eclipse had the new one ready and downloaded in an update ahead of schedule. Many of my friends with other programs where worrying if their vendors would ever get around to adding the forms and Eclipse was already done. Each and every time there has been a change in reporting standards, Eclipse has always out-performed my expectations! In today’s scary world of healthcare changes, don’t let your software be part of the problem. Get Eclipse and you never have to look back! Review Source BR Barbara R. Medical Practice Used the software for: Less than 6 months ### "Good features for a practice but too complex to learn" March 3, 2015 2.5 Pros Seems to have a lot of good features for the practice, such as patient database, SOAP notes, billing plus appointment scheduler, and reminders. Cons Too complex to learn to use, and so many layers, pathways, and criteria to memorize that implementation has been put on hold. Stressfully complicated. Steep learning curve and pathways that are not intuitive to use. Training available only by phone and online. Training moves too quickly for non-technology wiz users. Review Source Response from MPN Software Systems March 11, 2015 Dr. Ross, you’ve never used ECLIPSE in your practice, have never been trained on ECLIPSE (other than a few basics of patient data entry), missed & rescheduled training sessions, and have never -- during any of your interactions with the HELP Desk or your trainer -- indicated any degree of frustration or dissatisfaction with either the product or service you’ve received since your purchase 8 weeks ago. Thus, we were quite surprised to read about your unhappiness in an online review evaluating the software. We attempted to contact you to learn how we could help… but you haven’t returned our calls. MS Mary S. Office Manager Medical Practice Used the software for: 2+ years ### "Easy to navigate" May 3, 2017 5.0 Pros Ability to receive assistance when we need help with issues we have had in a very timely matter, easy to follow along. Cons Sometimes the updates have been a bit tricky. The updates may not always seem current as for as diagnosis codes. Review Source RR Ryan R. Used the software for: ### "" June 5, 2013 5.0 After using two "cloud" systems and having one company going bankrupt and our records and billings lost in space, I have been with Eclipse for the past 2 years, and highly recommend it to my colleagues. I got the full $18,000 for Meaningful Use last year and Eclipse walked me through the process. I am getting ready to file this year and don't anticipate any problems. If I have any issue, I get in touch with Ryan Weaver and he always either solves it, or points me in the right direction to get it solved. We went with two other companies prior to Eclipse that were visually stunning but who wants fancy graphics? I want something that works day after day, from a company with an unmatched track record and years of service to the healthcare industry. Eclipse fits the bill on all of those issues and I have no regrets giving Eclipse my highest recommendation. Review Source PM Paula M. Used the software for: ### "" June 6, 2011 5.0 I have been a user of Eclipse for about 17 years. I used it as a office manager at my husband's chiropractic office. I loved the program and the details it allowed us to track. In 2003 my partner and I opened up a our own billing company for chiropractors. It was a natural choice for us to use Eclipse. Eclipse software is growing and changing to meet the demands that the insurance companies are constantly putting on billing companies. I love that it is all-inclusive software. They do not nickel and dime you for every feature you want; it's a one stop shop. Maintenance and all updates, additions and changes are included. From entering charges to tracking an authorization to entering a soap note to making an appointment to doing electronic billing and most importantly EHR records, the program does it all. It's the best buy in the industry. Review Source DAM DR. ALI M. CHIROPRACTOR Medical Practice Used the software for: Less than 6 months ### "BEST SOFTWARE" October 12, 2016 5.0 I have had multiple billing software before. By far Eclipse is the best. I have been using it for the past 20 years. It is easy to use and adapt it to your office needs. The tech support is extremely friendly and more importantly they are available. You talk to a human as oppose to leaving a message and they call you 3 days after. Pros I like the fact that each patient can have multiple cases which could be used in a multidisciplinary environment or per insurance whatever your heart desires. I also like the reporting capability. Review Source JK Jay K. Medical Practice Used the software for: ### "A trusted part of the office for 23 years" August 28, 2014 4.5 Pros I have used this program for over 23 years, and it has developed into a program that can meet the needs of nearly any type of practice. I am a 100% cash practice now, and I just got off the phone with a member of their sales team, who showed me features I had no idea were already built into my program to accommodate my new practice style from the insurance practice I used to have. They have always been honest and responded quickly to requests. The help desk is always right on the mark and often goes above and beyond to get our problem solved. Cons Due to an awesome development team, there are now no drawbacks whatsoever. Review Source LB Lori B. Office Manager Medical Practice Used the software for: 2+ years ### "Greatful Tech Help" May 10, 2016 4.5 Pros The support team and the details it covers. The customization. Cons We do not have any complaints about this program. When it works, it works well. Review Source JM John M. President Medical Practice Used the software for: 2+ years ### "Great experience " February 23, 2017 5.0 We just purchased two new surface pros for the office and we had a problem connecting to the server. The tech support was great and got us up and running! Pros Great support team! Review Source MS Maggie S. Chiropractor Medical Practice Used the software for: 1-2 years ### "Fantastic software! " March 7, 2017 5.0 This software has helped our company tremendously. We've been able to customize the templates to our needs as a multidisciplinary clinic. The SOAP notes are now concise and easy to read, not to mention billing is a breeze! Our contact representative is always available to answer our questions in a timely manner--definitely worth the investment. Review Source VS Violeta S. Medical Practice Used the software for: ### "Eclipse User since 1999." October 9, 2014 5.0 Pros One of the best features of Eclipse is its ability to be able to customize the features to the needs of the office. That is why I feel so comfortable recommending it to my friends. It doesn't matter if they are PT, OT, Chiropractic, or Medical, Eclipse can handle everything. Cons To be honest, after using the software for over 14 years, there isn't anything I can think of to complain about. The support is wonderful, and we still have the same sales rep and trainer that originally trained our office. They keep updating to keep up with the times. Review Source JS Jamie S. Used the software for: ### "" July 24, 2012 5.0 We own a chiropractic center in Brookfield, WI. We have used ECLIPSE for about 16 years and have been very happy with its applications and how easy it is to use. By far the most impressive aspect of the system is the support people. Laura is our personal representative and always goes out of her way to assist with any issues that might come up. They always return phone calls quickly and are always willing to train new staff. Before this program we used others that were too confusing to new staff and the doctors. We were always frustrated and eventually disenchanted. ECLIPSE has streamlined our front office and put fun into functional support equipment. I would give them an A+ on all levels. Review Source HS Heather S. Chiropractor Medical Practice Used the software for: Less than 6 months ### "Good but missing a few things" December 10, 2016 3.0 I have used this software for 3 years and although it is a definite step up from the previous software I had there are a few things I definitely wish was there. As an example I wish there were ways and places to quickly pop ups on the screen key items about the patient (levels of fusion, problems with certain adjustments, etc). Drop down menus are nice but don't quite including de enough and I constantly need to add to it to meet my needs. Review Source MK Michael K. Medical Practice Used the software for: 2+ years ### "Elclipse is a well set up program that is easy and compliant " August 31, 2017 5.0 When choosing a program there were so many out there, and vast price differences, when I demoed elclipse I initially thought for the low cost how could this be, but it was and has been since we purchased the software. To add its compliance has been tested with several audits including recent Medicare audits and the soap notes have passed 100% compliant every time. Pros It is very easy to use, even new staff are using it with ease. I have had other software in past and this software meets all the requirements and more. My soap notes continue to pass compliance tests when requested form insurance companies. This includes recent Medicare audits. Review Source Similar Products Featured