MonkeyMedia Software

MONKEY

4 / 5 1 review

Who Uses This Software?

Independent operators, multi-unit restaurant brands, food service organizations (commissaries, catering companies, etc) and franchisee/franchisor environments.


Average Ratings

1 Review
  • 4 / 5
    Overall
  • 3 / 5
    Ease of Use
  • 2 / 5
    Customer Service

Product Details

  • Starting Price
    $500.00/month
  • Pricing Details
    Per restaurant unit, not including set-up & configuration, or training.
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • MonkeyMedia Software
  • monkeymediasoftware.com
  • Founded 1997
  • Canada

About MONKEY

MONKEY is the #1 cloud platform for takeout, delivery, & catering. Complete back office operations management of online, mobile & phone-in (call center) ordering, CRM, case management, sales team & lead/prospect management, integrated accounting features (ex managing house accounts, A/R, deposits, tax exempt accounts, refunds), production management, & delivery management. Interface to POS platforms, loyalty & payment platforms, as well as other 3rd party systems.


MONKEY Features

  • Banquet Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Contract Management
  • Costing
  • Customer Database
  • Event Management
  • Facility Management
  • Inventory Management
  • Kitchen / Menu Management
  • Order Management
  • Quote Management
  • Recipe Management
  • Waitstaff Management

MONKEY Reviews Recently Reviewed!

Great reporting

Jun 27, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: The production reviews are very useful; when set up properly, it gives very accurate reporting on how much of each given inventory product will be needed for daily production.

Cons: Customer service is usually slow to respond; there are also periodically system-wide software issues that cause outages for long periods of time.

Overall: Better analytics and production reports made overall restaurant operations much smoother.