--- title: "MONKEY Catering Platform Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about MONKEY Catering Platform Software - reviews, pricing plans, popular comparisons to other Restaurant Management products and more." source_url: "https://www.capterra.com/p/27429/MONKEY/" page_type: "product" language: "en" publication_date: "2026-10-14" --- # MONKEY Catering Platform Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on October 14, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) MONKEY Catering Platform ## What is MONKEY Catering Platform? MONKEY™ is the all-in-one catering platform built by caterers, for caterers. Multi-unit restaurant brands use MONKEY to run their entire catering business in one place: branded first-party online ordering, a catering CRM for repeat and corporate orders, kitchen and store operations, delivery with MONKEYDrive, and billing and reporting across every location. Sadie, our voice AI assistant, handles catering calls, new orders and order edits by phone. With 28M+ orders and $5.7B in catering sales processed across 8,000+ locations, MONKEY helps operators sell more, run leaner and grow catering with confidence. Brands keep full ownership of their customers and data, with no marketplace fees. And our team acts like a partner, not a vendor. Serious about growing catering? Swing into the jungle! ## What is MONKEY Catering Platform used for? [Catering](https://www.capterra.com/catering-software/)[Restaurant Management](https://www.capterra.com/restaurant-management-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price CA$500 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MONKEY Catering Platform?[Manage this product listing](https://www.g2.com/products/monkey-catering-platform/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MONKEY Catering Platform 3.7 (3) VS. [4.6 (5,319)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price CA$500 Per User, Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (3) Ease Of Use 4.7 (45) Value For Money 4.0 (2) Value For Money 4.5 (42) Customer Service 4.0 (3) Customer Service 4.6 (43) ## MONKEY Catering Platform alternatives [4.9 (12)](https://www.capterra.com/p/176027/Flex-Catering/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [HoneyCart](https://www.capterra.com/p/189069/HoneyCart/) [4.8 (45)](https://www.capterra.com/p/189069/HoneyCart/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/189069/HoneyCart/) [Tripleseat](https://www.capterra.com/p/118047/Tripleseat/) [4.7 (576)](https://www.capterra.com/p/118047/Tripleseat/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/118047/Tripleseat/) Highest Rated [Nowsta](https://www.capterra.com/p/172778/Nowsta/) [4.9 (283)](https://www.capterra.com/p/172778/Nowsta/reviews/) Starting price $18000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/172778/Nowsta/) ## FAQs about MONKEY Catering Platform Overview ### What company size and specific industries is MONKEY Catering Platform built for? MONKEY Catering Platform is designed for multi-unit businesses with 10 or more locations and established catering programs generating meaningful revenue. It fits restaurant brands, caterers, grocery stores, bakeries, and coffee shops that need support for catering operations across larger, location-based food service organizations. Features and Usability ### What are the key features of MONKEY Catering Platform? MONKEY Catering Platform offers catering-focused tools such as online ordering, order tracking, banquet management, event scheduling, and recurring orders. It also includes proposal generation, invoice management, electronic payments, electronic signature, customer and contact management, and reporting features like real-time data, sales reports, and interactive reports. Getting Started and Support ### What training and onboarding options does MONKEY Catering Platform offer? MONKEY Catering Platform provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online options support guided instruction, webinars cover shared training sessions, documentation offers written reference material, and videos provide visual walkthroughs for self-paced review. Getting Started and Support ### What customer support options does MONKEY Catering Platform offer? MONKEY Catering Platform provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. No reviewer feedback about support is available, so user experience details such as response times or helpfulness cannot be confirmed from the catalog data. ## Features AI summary Based on 1,457 Restaurant Management reviews Capterra data shows that buyers of Restaurant Management software rank the following features as their top priorities: - **Order Entry** (**53%** of reviewers rated this feature as critical) - **Order Management** (**45%**) - **Online Ordering** (**46%**) MONKEY includes **Order Management**, which helps restaurants track and handle orders throughout service. However, it does not include **Order Entry** or **Online Ordering**. Instead, it offers **Kitchen/Menu Management** (**45%**), a feature reviewers also consider important. This gives teams a way to organize menus and support kitchen operations, helping businesses keep service organized and manage daily workflows more effectively. Accounting Integration Integrate with a third-party accounting system AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Automated Scheduling Automatically create schedules based on business needs or employee availability and qualifications Banquet Management Coordinate food and beverage delivery for events. MONKEY Catering Platform 58 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Banquet Management: Coordinate food and beverage delivery for events. - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Contract/License Management: Track, store, and access client contracts or licenses - Cost Management: Manage budgets, track and optimize spending and align capacity to workload demand - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Document Management: Store, manage, and track all electronic documents in a centralized location - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Marketing: Create and send email blasts/campaigns - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Facility Management: Manage the maintenance of building facilities - For Catering Businesses: Software designed for caterers and catering businesses. - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Historical Reporting: Information, data and reports that are being tracked over time - Interactive Reports: Edit and personalize data view as needed - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Kitchen/Menu Management: Allows users to view inventory and build a menu that's appropriate - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Mobile App: Access the system via a mobile application - Multi-Location: Manage and support multiple locations - Online Ordering: Tracks and processes online orders - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Payment Processing: Accept, record, and reconcile financial transactions - Proposal Generation: Create proposals based on costs of labor and materials - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Recipe Management: Store recipes, enable recipe modification, and generate data required for production records - Recurring Orders: Managing orders that a customer purchases repeatedly and regularly - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Sales Reports: Reports specific to sales analysis for trends and strategies - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Supplier Management: Manage all supplier data and operations - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Waitstaff Management: Track and manage waitstaff information and schedules --- Get Advice We can help you find the software with the features you need. Features 4.3 (3) 4.3 Based on 3 reviews ## Pricing Value for money 4.0 (2) Basic CA$500.00 Per User,Per Month Value for money 4.0 (2) 4.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (3) 4.0 Based on 3 reviews ## User reviews Overall rating 3.7 Based on 3 reviews Filter by rating 5(0) 4(2) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent Annamaria T. Monkey Retail ### "Monkey" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 November 26, 2018 Pros I like the design and the easy way to use it Cons I really don t use it a lot cause there are other software better Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Grayson T. General Manager Restaurants ### "A terrific system for garnering catering business and connecting the customer with the caterer." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 26, 2018 It takes the aggravation out of dealing with each guest for your catering business, and every burden lifted leaves time to manage the business. Pros They make it so easy to bridge the gap between both ends of the catering engagement. You provide the information with regards to your options and pricing and they take the orders and collate everything into an email. It's so easy to track your guests with repeat orders and it's just a matter of sending your guest to their site or providing the phone number. Now, even the most entry level staff can give your guests the catering opportunities they want forgot having to postpone the call until the catering coordinator is back in the office. They do a phenomenal job of handling your guests, and I can't recommend them enough. Cons Anything with a cost associated with per use or percentage of pricing system is a negative. Some are worth their fees though, and I can confirm that MonkeyMedia is worth their cost. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JS Jessica S. Director of Operations Restaurants ### "Great reporting" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 June 27, 2017 Better analytics and production reports made overall restaurant operations much smoother. Pros The production reviews are very useful; when set up properly, it gives very accurate reporting on how much of each given inventory product will be needed for daily production. Cons Customer service is usually slow to respond; there are also periodically system-wide software issues that cause outages for long periods of time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. 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