Best For

Nonprofits and governmental organizations large and small. Blackbaud accounting powers key industries: human service organizations, schools, higher education, healthcare, arts and cultural, and more

Product Details

Financial Edge NXT delivers intuitive cloud fund accounting software designed specifically to meet the needs of nonprofits and government entities. It is advanced technology with powerful reporting tools to help your accounting team drive efficiency, transparency, and financial stewardship while enabling you to seamlessly manage transactions, eliminate manual processes, and securely share information in an instant.

Contact Details

Blackbaud

http://www.blackbaud.com

Founded in 1981

Located in United States

FENXT balancesheet
FENXT vendoractivity
FENXT bank account
FENXT accounts filter

Starting Price

  • Not provided by vendor

Free Demo

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online

Financial Edge NXT Features

Accounts Payable
Accounts Receivable
Asset Management
Bank Reconciliation
Budgeting & Forecasting
Donation Management
Fund Accounting
General Ledger
Payroll Management
Accounts Payable
Accounts Receivable
Activity Tracking
Asset Management
Bank Reconciliation
Budgeting & Forecasting
Compliance Management
Donor Management
General Ledger
Partnership Accounting
Purchasing & Receiving
Accounts Payable
Accounts Receivable
Bank Reconciliation
Budgeting & Forecasting
Donation Tracking
Fund Accounting
Grant Management
Payroll Management
Project Accounting
Purchasing & Receiving

Financial Edge NXT Reviews

Overall
4.5/5
Ease of Use
4/5
Customer Service
4/5

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Showing 45 of 45 reviews

Showing Most Helpful

Showing 45 of 45 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
George H.
Data Analyst
Education Management, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
3/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
March 13, 2019

“Financial Edge - the application that works with Raiser's Edge”

OverallOverall, FE is a good application if you are already RE but do not have an existing accounting application. If your organization is small and do not have an IT team, then look at Blackbaud to host your RE and FE applications and let the professionals take care of your application hardware infrastructure.
ProsIf you are using Blackbaud's Raiser's Edge (RE) software and need another application to perform accounting functions, Financial Edge (FE) is the application that will take care of Vendor tracking, A/R, A/P, etc. Rather than using another accounting application (ie. Quickbooks), Financial Edge integrates with Raiser's Edge. When you post gifts from Raiser's Edge, it goes over to Financial Edge and updates the information. The information for batch number, Appeal, Funds, Campaign migrate over to FE from RE. The user interface, look and feel between Financial Edge and Raiser's are the same. If you know RE, then FE will be easy to catch on. If you are hosted by Blackbaud, then you will be looking for FE/NXT
ConsWhile there is a lot of integration from RE to FE, this comes at a cost. The FE application is expensive compared to other financial applications. If you are hosting FE on-premise, I believe Blackbaud charges by the number of users. You also need to a server with SQL to run FE. This is not like QuickBooks which can install on a local PC. If you are hosted by Blackbaud, then you will be looking at FE/NXT and again price will your main concern.
Reviewer Source 
Source: Capterra
March 13, 2019
Jeremiah P.
Sr Project Accountant
Non-Profit Organization Management, 51-200 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Source: Capterra
February 16, 2017

“Financial Edge User”

OverallI have been using Financial Edge for almost four years now and the the strides they have made from my first impression to now are outstanding. When I first started my job I was thrown into the systems and provided little training and while the system (Accounts Payable, General Ledger) were easy to learn they were a little clunky looking and the features that made them powerful (attributes, global changes) were not something you would find on your own. We recently (been a little over a year) moved to the NXT version and while all the functionality is not there yet I do appreciate BlackBaud taking the time to listen to their customers while building out the functionality instead of just updating it based on the database view. While this make take more time to build out (which can be frustrating) it will hopefully allow for an even more powerful platform in the end that allows us to be a more effective and efficient team in the end.
ProsNew functionalities being rolled out that allow us to use more systems working together instead of isolated. Community boards to allow users to make suggestions and learn from each other.
ConsThat NXT is not complete yet (but I understand why and agree with their methodology). Customer support can be clunky at times when the first person is not able to help you.
Source: Capterra
February 16, 2017
Sharon E.
Finance Manager
Museums and Institutions, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
June 14, 2018

“The combined Financial Edge, BBMS, and Altru provide for an easy month end close w/ great details”

OverallI have time to assist my departments in dealing with budget issues on a timely basis.
ProsI like the fact that I can either trace from a detailed posting in Altru, through BBMS to Financial Edge and prove to the auditors how transactions were processed or vice versa with ease. With this integration of the three services we have also been able to pass on to the departments receiving the income, the fees associated with processing credit card transactions - thus reducing management overhead. If you have created your environments correctly and have adequate safeguards in place as to how data is entered you have the ability to close within two-three days of month end. This gives us the ability to actually analyze the data into a monthly report that management uses to correct or improve programs.
ConsWhen in the reporting function, if you are asking for a major detailed report, the system does slow down and could be a bit faster.
Reviewer Source 
Source: Capterra
June 14, 2018
Verified Reviewer
Non-Profit Organization Management, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
September 5, 2018

“Great cloud based accounting system for non profits!”

ProsI've been using black baud for almost 10 years, I love the ease of using the AP side. It's very easy to get from viewing a vendor, to adding a new invoice and checking for purchase orders, all in one window (with tabs).
ConsThe only thing I don't like, it seems there are updates (which is great, but sometimes complicates things). It loses the alignment on my checks pretty drastically and doesn't save the alignment for a new run. I'm not sure if there's a glitch. It does time out kind of quickly if you aren't constantly using the system.

Vendor Response

By Blackbaud on September 6, 2018
Hello Reviewer, I appreciate you taking the time to review Financial Edge NXT! As you may know, we listen to our customers' feedback for updates - I have let our product team know about your issue with check alignment. Please let me know if you have any other issues! - Blake.Paradise@blackbaud.com
Reviewer Source 
Source: Capterra
September 5, 2018
Verified Reviewer
Philanthropy, 11-50 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
March 7, 2018

“FE and RE are standards for managing your data”

OverallRaisersEdge allows my organization to keep track of tens of thousands of individual records. Without these we wouldn't be able to interact successfully and efficiently with our clients, donors and partners. Financial Edge allows us to produce accounting reports and maintain our large assets.
ProsRaisersEdge is easy to use and store data. RaisersEdge has vast capabilities and reliability. FE makes the process of accounting and check printing very easy. Both products integrate well with other software
ConsEven though RaisersEdge has many different tools - you may not be likely to use many of them regularly. Instead I find I reuse the same tools and end up bypassing a lot of what I could do, instead sticking to the essentials. Those extra functionalities just are not that useful to me
Reviewer Source 
Source: Capterra
March 7, 2018
Ashley P.
Accounting Assistant
Unspecified
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Reviewer Source 
Source: Capterra
March 13, 2018

“With their continued expanding, focus on what the users want, this product can only get better!”

ProsThe 'in testing' credit card feeds function. Our company has a lot of credit card activity and with the credit cards feed we are able to link directly to the bank accounts and pull in every transaction as they occur. This has taken our 3 days process of entering all of the receipts and shortened it down to just half a day, with the receipts already in the system all I have to do is tie it to a vendor and code it then it's done. I also like the customization when filtering through vendors and invoices each person wants and needs to see different fields and NXT really lets each user have their own experience. When entering multiple invoices for one vendor you also have the ability to duplicate the last invoice speeding things along especially if there are minimal differences between the invoices.
ConsThere is no use for our Payroll Specialist or Accounts Receivable, and with each day having at least 40 invoices to enter at one time, there is no way to enter a bulk amount of invoices like the database view allows so Accounts Payable is limited to using it only once or twice a week.
Reviewer Source 
Source: Capterra
March 13, 2018
TOdd V.
Dir of Operations
Health, Wellness and Fitness, 51-200 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
3/5
Features
4/5
Value for Money
2/5
Likelihood to Recommend
4/10
Reviewer Source 
Source: Capterra
September 19, 2018

“Financial Edge”

ProsFE is great for a fund accounting software. It does all the basics. A/P is simple and easy to accomplish. The fixed asset module works great. the ledger is fine. It can get more complicated than necessary due to the ledger structure
ConsFE is too hard to get help. There is a lot online, but sometimes you just need to have someone talk you through an issue. I have had an issue once where I needed to have their IT dept. fix a corruption in their software when I was closing a fiscal year. This software simply costs too much for maintenance and support.
Reviewer Source 
Source: Capterra
September 19, 2018
Lisa B.
Development Director
Non-Profit Organization Management, 1001-5000 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
4/5
Features
5/5
Value for Money
3/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
August 31, 2018

“Financial Edge: Ease in Monthly Reporting”

OverallFinancial Edge, once everyone on the team got familiar with the process, provided accurate and easy monthly reporting. It has safe guards against human error and asks questions through the closing process that allow you to correct any mistakes.
ProsFinancial Edge, coupled with Raiser's Edge fundraising software provides seamless financial reporting opportunities for non-profits. I would suggest that you partner RE and FE together to maximize the horse power of both products.
ConsFinancial Edge and Raiser's Edge have a learning curve if you have never used the software before. When converting from another software, work closely with your Blackbaud team to ensure a successful transition.
Reviewer Source 
Source: Capterra
August 31, 2018
Greg S.
CFO
Non-Profit Organization Management, 201-500 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
December 4, 2018

“Great to stay up-to-date”

ProsThis was the best option for our organization as we have a large amount of staff that are in need of quick access to financial and budget information. Being a cloud system, this has allowed our staff to have quick access at any place in the world to stay informed.
ConsSpeed. I know a lot has to do with internet connection but even in places where we have fiber internet connection, the load time is lacking. This is a great opportunity area for improvement.
Reviewer Source 
Source: Capterra
December 4, 2018
Avatar Image
Dominique J.
Staff Accountant
Accounting, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
3/5
Customer Service
3/5
Features
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
October 9, 2018

“My review of Financial Edge NXT”

OverallI like Financial Edge NXT and I couldn't imagine doing my job without it!
ProsI like that this software is for finance and accounting professionals. It has helped me to perform the daily functions of my job with limited interruptions.
ConsI haven't been able to understand the allocation module, and so we are still doing our investments manually. The guide that is provided seems to work more for people who have an overall understanding of how it should work.
Reviewer Source 
Source: Capterra
October 9, 2018
Dave H.
Financial Analyst
Non-Profit Organization Management, 201-500 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
October 9, 2018

“Terrific Coud-based Financial software for non-profits”

OverallAccessibility, ease of use, and non-profit focus - that's what brought us two years ago. I would add to that now - great support, innovation and scalability.
ProsEasy, intuitive, clean interface. The look is modern and simple; but don't let that fool you; the database and tools are robust and tremendously helpful.
ConsSome modules still in transition to the new web view. But what they've done so far is very promising for the future.
Reviewer Source 
Source: Capterra
October 9, 2018
Christine S.
Sr. Finance Manager
Unspecified
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
3/5
Customer Service
4/5
Features
4/5
Value for Money
3/5
Reviewer Source 
Source: Capterra
April 4, 2018

“Solid financial reporting software for a mid-sized org, relatively easy to learn.”

Pros- Love being able to run reports including un-posted transactions - Love being able to attach documents to journal entries in NXT view
Cons- Journal entry template is clunky to use & requires a lot of clicking - Journal entries are listed "backward" in NXT (compared to database view) - Can't view the entire journal entry on one screen in NXT & only see line numbers once the entry is posted in NXT view
Reviewer Source 
Source: Capterra
April 4, 2018
Verified Reviewer
Non-Profit Organization Management, 11-50 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
December 14, 2018

“Financial NXT is a must!”

OverallWe use multiple Blackbaud products within my company, including Raiser's, NXT which is very intuitive, WordPress, TeamRaiser, Merchant Services.
ProsOverall great foundation for management of accounting, grants, other projects. They give you the ability to customize your dashboard and views. Easily monitor accounts and generate detailed reports. Allows you to process financials in smoothly, not manually. You could even set budgets for next several years.
ConsAll Blackbaud products are very pricey but it's worth the cost. We use so many different Blackbaud products. Customer service could be improved. They send you lots of video tutorials and knowledge base articles and some of the features are kind of cumbersome to understand.
Reviewer Source 
Source: Capterra
December 14, 2018
Amanda L.
Accounts Payable and Administrative Coordinator
Non-Profit Organization Management, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
August 20, 2019

“Simple to Use”

ProsWe use both Financial Edge and Raiser's Edge and both are set up the same way. It's very user friendly. It's very easy to search for an invoice. I like how you can quickly access a recently viewed vendor.
ConsSometimes when the same vendor sends more than one invoice and the invoice numbers are just slightly different, F.E warns you that it might be a duplicate invoice when it's not, the numbers are just similar to each other. The online support link from inside FE does not open.
Reviewer Source 
Source: Capterra
August 20, 2019
Lisa G.
Bookkeeper
Human Resources, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
3/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
August 20, 2018

“Training is Essential”

OverallI'm still learning NXT and all I can say is anyone considering the investment to also look at the total investment and purchase the training package. Your Employees will thank you!!
ProsI love the training level that Blackbaud has in place I think that to be successful with Blackbaud a training package to meet your companies needs is essential. At the end of the day Blackbaud wants your success with their software and they offer the solution in awesome training opportunities.
ConsThe software has many different moving parts and being the only employee in the ar/ap deparment makes some processes a little cumbersome. I think the software is designed for larger non-profits.
Reviewer Source 
Source: Capterra
August 20, 2018
Avatar Image
Chris N.
Manager, Information Systems
Philanthropy, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
December 18, 2017

“Excellent!”

ProsEasy to Use and access. I would recommend Raiser's Edge to anyone. Once you have aligned your system with Finance reports are really easy to produce.
ConsRaiser's Edge has so many fields that can be used or created, if you don't have an established process things can get messy like any database.
Reviewer Source 
Source: Capterra
December 18, 2017
Karen T.
Partners in Mission
Religious Institutions, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10
Source: Capterra
May 4, 2017

“eTapestry is very robust and comparable to RaisersEdge, for a smaller scale organization. ”

OverallThis is an easy to use software tool!
ProsThe query, reporting and newly added wealth rating features are easy to use and has assisted in the improvement of my interaction with donors.
ConsUpdates sometime cause changes in the queries and or account that need to be updated. If I do not check the updates, my reporting could go wrong.
Source: Capterra
May 4, 2017
Jennifer J.
CFO
Non-Profit Organization Management, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
May 3, 2017

“I really enjoy using Financial Edge. I can easily gather data on information that I need quickly.”

ProsFE NXT! I love that I can access my data using my phone or tablet. FE NXT is very easy to use. The customer support have always been very helpful and the follow-up is great.
ConsThat all the modules are not in FE NXT yet. It would be really good to have a more robust payroll/ HR system that integrated with time clocks.
Source: Capterra
May 3, 2017
Avatar Image
Dorothy E. "Dolly" H.
Manager Of Information Systems
Non-Profit Organization Management, 201-500 employees
Used the software for: 2+ years
Overall Rating
3/5
Ease of Use
2/5
Customer Service
3/5
Features
2/5
Value for Money
2/5
Likelihood to Recommend
3/10
Reviewer Source 
Source: Capterra
April 5, 2019

“This product really can only get better”

OverallOur finance and marketing departments use Blackbaud FE and RE daily and they get the job done. Migrating to something else at this point would be a monumental task, but it still may well be worth the effort.
ProsInterfaces with our Fund Raising software (Raiser's Edge, I am equally thrilled with that too, and mostly for the same reasons cited herein). Blackbaud offers a good training program (which considering the product license fees all of which should be free).
ConsThe reporting is cumbersome. Lack of a self-service audit trail. The interface is not intuitive.

Vendor Response

By Blackbaud on April 15, 2019
Hi Dorothy! I appreciate you taking the time to review Financial Edge 7 (legacy version of Financial Edge NXT) and being a loyal customer. All of the concerns you brought up in this review have been addressed the cloud-based version of FE7, Financial Edge NXT. ¿ Reporting - take advantage of being able to run multiple reports in your background at the same time, so that you can keep working while they run. You also get drill-down capabilities, 100 canned reports, and more. ¿ Interface - Financial Edge NXT is a cloud-based, modern, and intuitive platform. It is responsive and highly configurable. ¿ Audit Trail - Financial Edge NXT provides a complete audit trail with the ability for users (with permissions) to self-serve this information directly in the system. ¿ Migration - Migrating to Financial Edge NXT is very easy for Financial Edge 7 clients. We ensure that you have no loss of functionality, no data conversion, and no re-implementation. - Blake Paradise
Reviewer Source 
Source: Capterra
April 5, 2019
Avatar Image
Steve C.
CFO
Consumer Services, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
June 14, 2018

“We use the full suite of modules and like the integration and support. Payroll is more challenging.”

ProsHelp and support tools / resources are great. Chat support is responsive and gets a solution to the problem.
ConsPayroll leave time management configuration is challenging for our organization that has a complex leave time structure.
Reviewer Source 
Source: Capterra
June 14, 2018
Julia S.
VP of Internal Resources
Unspecified
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Source: Capterra
May 17, 2017

“Great for reporting, adds some nice ease-of-use and efficiency features”

ProsWe upgraded from Financial Edge 7. The NXT interface is clean and very easy to learn and navigate. The reporting features are MUCH better than in the old Financial Edge, and many of the other new features they are adding (like setting up a bank feed to automatically download transactions into FE NXT for ease of transaction matching and reconciliation) are increasing our efficiency.
ConsThe roll-out of new features has been slower than I had originally anticipated when we moved to this platform over a year ago, and that's made it a little harder to get some of our staff to adopt use of the new platform over the old "classic" database view. Would be nice not to need to go back into the old view to perform some functions.
Source: Capterra
May 17, 2017
Brooke N.
Accounting Program Specialist
Unspecified
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Source: Capterra
May 16, 2017

“I work mostly in the AP portion of the program, some journal entries”

ProsI love how this software integrates with it's Raiser's Edge program. We are able to easily move information from there into Financial Edge, which limits the potential for errors. Plus, we are utilizing less time by not having to type the same information over.
ConsFinding your way around in the beginning takes a little time. Especially when you are looking for something specific.
Source: Capterra
May 16, 2017
Debra T.
Accounting and HR Specialist
Non-Profit Organization Management, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
March 8, 2018

“Started with Fundware, now Financial Edge ready for FE NXT”

OverallIt gives us the information required to invoice for our grants.
ProsAbility to run many reports, view different scenarios. Tracks our expenses by funds, projects, sub projects for various account codes.
Reviewer Source 
Source: Capterra
March 8, 2018
Rebeka S.
Program Director
Non-Profit Organization Management, 51-200 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
3/5
Features
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
July 2, 2019

“Financial Edge NXT”

ProsFinancial Edge NXT is fairly easy to use in that the search functionality is intuitive and the software has the ability to be quite comprehensive, depending on how familiar you are with working in it and how much information you choose to input. The more you put in, literally and figuratively, the more you will get out of it.
ConsI wish that all of the Blackbaud programs would integrate easier across the platforms. I find that I need to open several programs to get comprehensive information.
Reviewer Source 
Source: Capterra
July 2, 2019
Verified Reviewer
51-200 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
3/5
Value for Money
4/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
May 18, 2018

“I use NXT for my staff to see vendor history, but use Classic for all AP transactions.”

ProsI like NXT for the look and feel and that I can pull reports into a good excel format. My staff love that they can see vendor history and payments.
ConsThere are functions that I need that I can not use in Financial Edge NXT. Therefore my got to is Financial Edge classic for my daily weekly and monthly tasks.
Reviewer Source 
Source: Capterra
May 18, 2018
Verified Reviewer
Non-Profit Organization Management, 51-200 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
4/5
Features
3/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
January 15, 2019

“Review of FE NXT”

ProsAccessible from everywhere and very user friendly with great interface
ConsSometimes a bit too many steps needed to complete tasks
Reviewer Source 
Source: Capterra
January 15, 2019
Brenda S.
Foundation Financial Accountant
Hospital & Health Care, 5001-10,000 employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
5/5
Customer Service
3/5
Features
4/5
Value for Money
3/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
October 9, 2018

“Mostly Good”

OverallThe migration took forever, it felt like my company was not a priority and took months after we said we wanted to migrate to get any help in actually completing the process.
ProsThe ease of the development staff to get the needed information and becoming self sufficient. NXT is very user friendly.
ConsI don't get to use the software as much as I would like because most of my work is still done in FE7. I haven't found the option to use relative dates when I build reports in NXT
Reviewer Source 
Source: Capterra
October 9, 2018
Shanna R.
Controller
Education Management, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
3/5
Likelihood to Recommend
5/10
Reviewer Source 
Source: Capterra
July 23, 2019

“Lots of functionality ”

ProsThere is Plenty of functionality in this software
ConsThe implementation was a bit complicated
Reviewer Source 
Source: Capterra
July 23, 2019
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Dennis W.
Director of Technology
Education Management, 201-500 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
3/5
Features
3/5
Value for Money
3/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
September 25, 2018

“Moving your database to the cloud?”

ProsThe actual move from our local database to the Blackbaud servers was seamless: Have everyone logout, make a backup, upload. Easy as that.
ConsWe did find that the citrix receiver is a bit slower and cumbersome to connect to the servers. In hindsight, we would likely have stayed with an on premises scenario and continued to access our local compy via Remote Desktop Connect (even though it was not supported by Blackbaud).
Reviewer Source 
Source: Capterra
September 25, 2018
Verified Reviewer
51-200 employees
Used the software for: 1-2 years
Overall Rating
3/5
Ease of Use
4/5
Customer Service
5/5
Features
3/5
Value for Money
3/5
Likelihood to Recommend
5/10
Reviewer Source 
Source: Capterra
March 24, 2018

“Good product but still a work in progress.”

ProsThe system is geared towards non profits. it is very easy to use. Being able to log into the system from anywhere is a huge plus.
ConsThird party integration is still lacking compared to most other major accounting platforms. Unless you have a tech department willing to invest time into the api it is hard to do your own in depth analytics out of the box or connect the software to other systems. If the desktop version wasn't available for those in the cloud, I am not sure how any organization could do in depth analysis without the ability to query the database. The product is still a work in process as they work on moving features from the desktop version to the cloud based system. They also do not support multiple currencies which is a big con as an international non profit.
Reviewer Source 
Source: Capterra
March 24, 2018
Paul-Etienne R.
Analyst
Fund-Raising, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Source: Capterra
April 25, 2017

“Blackbaud NXT is the way to be”

OverallFirst of all, the FE previous version was quite good at first but was Windows 95 kind of good. Now, with NXT, it's a gigantic leap forward. What I like more is the API so I can download all my info into a data warehouse on the cloud (Azure) and I can connect it to Power BI.
ProsDesigned for nonprofit organizations
ConsBeen mostly solved by the API.
Recommendations to other buyersI would use it with PowerBI or Tableau to make the most of it for further analysis
Source: Capterra
April 25, 2017
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Chelsea W.
Program Director
Non-Profit Organization Management, 51-200 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Features
4/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
October 31, 2018

“Good software ”

OverallFor my work, I don't need pretty screens. I need the numbers to be easy to find and correct. This software does just that n
ProsI like the ease of use of this product for financial management. It is simple and to the point with easy page to page layouts.
ConsIt is very basic. It gets the job done but doesn't have any wow factors or a very visual appealing interface.
Reviewer Source 
Source: Capterra
October 31, 2018
DLynae B.
Accountant
Education Management, 51-200 employees
Used the software for: 2+ years
Overall Rating
2/5
Ease of Use
2/5
Customer Service
1/5
Features
3/5
Value for Money
1/5
Likelihood to Recommend
0/10
Reviewer Source 
Source: Capterra
July 2, 2019

“Save yourself a lot of trouble”

OverallThis could be such a great product but I'm so very disappointed with the service and unwillingness to help, since we decided to leave blackbaud, that it doesn't even matter how good the software is.
ProsBlackbaud is quite comprehensive, flexible and useful, unfortunately the poor customer service and outrageous cost does not qualify it to be a good choice for any institute.
ConsOnce blackbaud lures you in you are trapped, then they raise the prices , sometimes by three times the original amount, and your company suffers. Absolutely not a good option for non profits!!!
Reviewer Source 
Source: Capterra
July 2, 2019
Verified Reviewer
Education Management, 201-500 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 6, 2018

“Financial Edge by Blackbaud”

OverallOverall had a very positive experience with it.....used it for years. Hardly any complaints.
ProsFunctionality.......covers just about everything one would want an Accounting software to do.
ConsTimes out on the user sometimes. A little complicated to learn but good once it is mastered.
Reviewer Source 
Source: Capterra
September 6, 2018
Christian T.
Researcher
Unspecified
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
3/5
Customer Service
5/5
Features
3/5
Value for Money
4/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
March 20, 2018

“Financial Edge NXT is a cloud accounting solution from Blackbaud that provides transparency across t”

ProsIt's a great improvement over the database view and I am looking forward to the continued delivery of new features as they role them out.
ConsYou are not able to use papersave with it just yet so the drag and drop/ upload feature is obsolete to me.
Reviewer Source 
Source: Capterra
March 20, 2018
Verified Reviewer
Non-Profit Organization Management, 11-50 employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
2/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
December 14, 2018

“One if the easiest of the Black Baud software.”

ProsIt tracks every transaction that you have made from online donation form, Raiser's Edge, and Raiser's Edge NXT. You can search by dates, batch numbers, names, and eve amount. So it is very versatile with how you would like to search things. Financial edge is really straightforward and easy to set up.
ConsIf you are in a work place that is really large Financial Edge sometimes goes really slow. i spoke to our tech about it, be he said it is just the website/software and our building.
Reviewer Source 
Source: Capterra
December 14, 2018
Rebekah S.
Chief Development Officer
Environmental Services, 201-500 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
3/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
November 27, 2017

“Great product, but installation and set-up support could be a lot better”

OverallIntegration with Raisers Edge, easier financial reporting, jazzier charts and graphs.
ProsThe integration with Raisers Edge is critical. It's helpful that the interface is so similar to RE, making it easier to understand.
ConsThe set-up support leaves a lot to be desired, but once you are up and running, the support is fairly good.
Reviewer Source 
Source: Capterra
November 27, 2017
William S.
CFO
Non-Profit Organization Management, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
10/10
Source: Capterra
March 16, 2017

“Built on a solid foundation”

OverallOur organization have been working with Financial Edge for years. Now, we have moved to Financial Edge NXT. Years of working with a solid foundation and now we have upgraded without hesitation from our accounting team (no small feat). Loving it and the future. Yes, accounting and reporting can be fun. Really.
ProsIntuitive. Accounting can be fun.
Source: Capterra
March 16, 2017
Steph U.
Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
3/5
Value for Money
4/5
Likelihood to Recommend
8/10
Source: Capterra
February 17, 2017

“NXTers on the wagon”

OverallWe jumped on the NXT wagon when it first came out. The product was still being developed, but at the same time we were able to provide input and feedback on how we would use the product.
ProsWeb access
ConsLimited day to day input functionality
Source: Capterra
February 17, 2017
terri b.
Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
3/5
Likelihood to Recommend
6/10
Source: Capterra
October 5, 2016

“FE2016RCA2”

OverallSwitched 2 years ago from fundware as it was no longer supported. Had Raisers edge so it was a natural transition.
Prostalks well with other blackbaud products
Consnot too customizable
Source: Capterra
October 5, 2016
woohyuk c.
senior accountant
Unspecified
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
5/5
Reviewer Source 
Source: Capterra
February 14, 2018

“It helps me visualize our financial data in more productive way. ”

ProsEach department manager can access to the software and see their budget to actual report and be able to track their purchase order and invoices.
ConsI think it need to expand their main server to boost up the speed. When i open a few different windows, it slows the performance. It definitely needs to improve.
Reviewer Source 
Source: Capterra
February 14, 2018
Stacey V.
Information Systems Manager
Education Management, 51-200 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
8/10
Source: Capterra
May 30, 2017

“Amazing”

ProsOne pro of FE NXT is that you are not having to use an old clunky software anymore. You can use FE NXT from any location.
ConsOn thing that I like least is that not all the features are up and running yet. But Blackbaud is always improving. I would like to get away from using Citrix.
Source: Capterra
May 30, 2017
Wendy K.
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Value for Money
5/5
Source: Capterra
April 14, 2017

“FE NXT is the Best”

OverallLove it!! It is very versatile. You can do custom reports. It's very easy to use. You won't have to worry about updating your software- it's done for you!
Source: Capterra
April 14, 2017
Faith M.
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Source: Capterra
February 21, 2017

“Good quality financial software”

OverallOur organization has used this for many years now. Integrates well with our fundraising software, the Raiser's Edge.
Source: Capterra
February 21, 2017
LeKeshia F.
Development Director
Non-Profit Organization Management, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
3/5
Ease of Use
3/5
Customer Service
3/5
Features
3/5
Value for Money
3/5
Likelihood to Recommend
6/10
Reviewer Source 
Source: Capterra
July 16, 2019

“Financial Edge NXT Review”

ProsHelps to accurately input and manage donations.
ConsRunning reports can be difficult when wanting different information to show.
Reviewer Source 
Source: Capterra
July 16, 2019