# Blackbaud Financial Edge NXT Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Blackbaud Financial Edge NXT the right Fund Accounting solution for you? Explore 164 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/27468/Financial-Edge-NXT/reviews --- Blackbaud Financial Edge NXT 4.2 (164) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 6th, 2026 # Reviews of Blackbaud Financial Edge NXT Ease of use 3.9 Customer Service 4.2 ## Pros and Cons in Reviews AO Amy O Payroll and AP ManagerNon-Profit Organization Management, 51 - 200 employeesUsed the software for: More than 2 years. “Creating and running reports are also pretty easy. “ December 21, 2025 AO Amy O Payroll and AP ManagerNon-Profit Organization Management, 51 - 200 employeesUsed the software for: More than 2 years. “It is also hard to see where you would get support (live person or chat) if you need it.“ December 21, 2025 SS Stephanie S Finance DirectorHospital & Health Care, 201 - 500 employeesUsed the software for: More than 2 years. “We also like the Excel Add in functions for importing from spreadsheets and other software systems.“ November 19, 2024 SS Stephanie S Finance DirectorHospital & Health Care, 201 - 500 employeesUsed the software for: More than 2 years. “The lack of consistent queries available in NXT has been a challenge.“ November 19, 2024 MF Meredith F Finanace SpecialistLibraries, 51 - 200 employeesUsed the software for: 6-12 months. “This training has helped us implement this software across multiple locations and make sure our staff was prepared for their duties within Blackbaud.“ June 12, 2023 EP Elizabeth P Director of TechnologyEducation Management, 51 - 200 employeesUsed the software for: More than 2 years. “some of the reporting functionality is not as easy to customize as we'd like“ June 16, 2023 MF Meredith F Finanace SpecialistLibraries, 51 - 200 employeesUsed the software for: 6-12 months. “Blackbaud being a Non-Profit Financial accounting system works well for us in the non-profit/ government sector as a library. “ June 12, 2023 ES Elizabeth S Director of AdmissionsEducation Management, 11 - 50 employeesUsed the software for: Less than 6 months. “Irregular, not-reliable customer service.“ June 7, 2023 ## Showing most helpful reviews Showing 1-25 of 164 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Chris N. Manager, Information Systems Philanthropy Used the software for: 2+ years ### "Excellent!" December 18, 2017 5.0 Pros Easy to Use and access. I would recommend Raiser's Edge to anyone. Once you have aligned your system with Finance reports are really easy to produce. Cons Raiser's Edge has so many fields that can be used or created, if you don't have an established process things can get messy like any database. Review Source VR Verified Reviewer AP/Payroll Administrator Non-Profit Organization Management Used the software for: 2+ years ### "Great cloud based accounting system for non profits!" September 5, 2018 5.0 Pros I've been using black baud for almost 10 years, I love the ease of using the AP side. It's very easy to get from viewing a vendor, to adding a new invoice and checking for purchase orders, all in one window (with tabs). Cons The only thing I don't like, it seems there are updates (which is great, but sometimes complicates things). It loses the alignment on my checks pretty drastically and doesn't save the alignment for a new run. I'm not sure if there's a glitch. It does time out kind of quickly if you aren't constantly using the system. Review Source Response from Blackbaud September 6, 2018 Hello Reviewer, I appreciate you taking the time to review Financial Edge NXT! As you may know, we listen to our customers' feedback for updates - I have let our product team know about your issue with check alignment. Please let me know if you have any other issues! - Blake.Paradise@blackbaud.com BC Brian C. IT Director Philanthropy Used the software for: 2+ years ### "Financial Edge NXT Not Ready for Primetime" March 1, 2017 1.0 After seeing the NXT demo, it was clear that moving to the new platform would provide our business with all the functionality we were missing in our on premise thick client version. THIS WAS A BIG MISTAKE! Although during the demo it was clearly stated that some of the modules would not be moved from the old version to the new, it was not stated that features in the NXT migrated modules would not be available... so if you are working in say AP and rolling along with your work, you might hit a feature set that does not exist in NXT and requires you to switch to the Citrix version think client. It turns out that only a small percentage of the system has been migrated to NXT. This plan to migrate the modules and functions within the modules in realtime is a massive failure. The performance hit moving to the cloud was intollerable. GL uploads take twice as long even after assessing bandwidth and attempting to do the uploads on the local Blackbaud servers in the cloud. Its as if they did not build the environment robust enough to support the client base. There were features that simply did not work. Printing is problematic and the WebPortal for purchases and requisitions simply does not work. It fails with a web browser error. They said they fixed it as they had identified a node that was not turned up (you would have though they would have a monitoring tool to know this was the case) but this did not solve the problem in the end. Screen lockups, and crashes began to occur and yet there was no one who could effectively analyze the issues and solve the problems. We now have to roll our database back to our on premise version and search for a new solution. We will not be using Blackbaud. Their support is horrendous; forget telephone support your could be on hold for an hour or more; we were able to get on chats but that took some time as well. It was not until we started yelling and escalating that we finally got some response because the number of open incidents was ridiculous. I'm sure their bread and butter CRM and Grand management apps are probably fine but hosted Financial Edge/NXT definitely not worth the money. Pros None... Cons Product just does not work. Review Source VR Verified Reviewer Development and Marketing Manager Non-Profit Organization Management Used the software for: 2+ years ### "Financial NXT is a must!" December 14, 2018 4.0 We use multiple Blackbaud products within my company, including Raiser's, NXT which is very intuitive, WordPress, TeamRaiser, Merchant Services. Pros Overall great foundation for management of accounting, grants, other projects. They give you the ability to customize your dashboard and views. Easily monitor accounts and generate detailed reports. Allows you to process financials in smoothly, not manually. You could even set budgets for next several years. Cons All Blackbaud products are very pricey but it's worth the cost. We use so many different Blackbaud products. Customer service could be improved. They send you lots of video tutorials and knowledge base articles and some of the features are kind of cumbersome to understand. Review Source Steve C. CFO Consumer Services Used the software for: 2+ years ### "We use the full suite of modules and like the integration and support. Payroll is more challenging." June 14, 2018 5.0 Pros Help and support tools / resources are great. Chat support is responsive and gets a solution to the problem. Cons Payroll leave time management configuration is challenging for our organization that has a complex leave time structure. Review Source VR Verified Reviewer Project Accountant Used the software for: 1-2 years ### "Good product but still a work in progress." March 24, 2018 3.0 Pros The system is geared towards non profits. it is very easy to use. Being able to log into the system from anywhere is a huge plus. Cons Third party integration is still lacking compared to most other major accounting platforms. Unless you have a tech department willing to invest time into the api it is hard to do your own in depth analytics out of the box or connect the software to other systems. If the desktop version wasn't available for those in the cloud, I am not sure how any organization could do in depth analysis without the ability to query the database. The product is still a work in process as they work on moving features from the desktop version to the cloud based system. They also do not support multiple currencies which is a big con as an international non profit. Review Source VR Verified Reviewer Accounts Payable Specialist Used the software for: 1-2 years ### "I use NXT for my staff to see vendor history, but use Classic for all AP transactions." May 18, 2018 4.0 Pros I like NXT for the look and feel and that I can pull reports into a good excel format. My staff love that they can see vendor history and payments. Cons There are functions that I need that I can not use in Financial Edge NXT. Therefore my got to is Financial Edge classic for my daily weekly and monthly tasks. Review Source Dennis W. Director of Technology Education Management Used the software for: 2+ years ### "Moving your database to the cloud?" September 25, 2018 4.0 Pros The actual move from our local database to the Blackbaud servers was seamless: Have everyone logout, make a backup, upload. Easy as that. Cons We did find that the citrix receiver is a bit slower and cumbersome to connect to the servers. In hindsight, we would likely have stayed with an on premises scenario and continued to access our local compy via Remote Desktop Connect (even though it was not supported by Blackbaud). Review Source Chelsea W. Program Director Non-Profit Organization Management Used the software for: 2+ years ### "Good software " October 31, 2018 4.0 For my work, I don’t need pretty screens. I need the numbers to be easy to find and correct. This software does just that n Pros I like the ease of use of this product for financial management. It is simple and to the point with easy page to page layouts. Cons It is very basic. It gets the job done but doesn’t have any wow factors or a very visual appealing interface. Review Source VR Verified Reviewer Donor Relations Assistant Non-Profit Organization Management Used the software for: 6-12 months ### "One if the easiest of the Black Baud software." December 14, 2018 4.0 Pros It tracks every transaction that you have made from online donation form, Raiser's Edge, and Raiser's Edge NXT. You can search by dates, batch numbers, names, and eve amount. So it is very versatile with how you would like to search things. Financial edge is really straightforward and easy to set up. Cons If you are in a work place that is really large Financial Edge sometimes goes really slow. i spoke to our tech about it, be he said it is just the website/software and our building. Review Source SE Sharon E. Business Manager/Staff Accountant Philanthropy Used the software for: 2+ years ### "Maximizing Time and Effort - Minimizing Paper" June 26, 2018 5.0 If you are having issues, contact support staff. Work with them. If you need to refine your initial setup do so earlier than later, you will appreciate it the long run. Pros The integration between Altru (our sub-ledger), BB Merchant Services and FE/NXT is superb in my opinion. You have the ability to track a transaction backwards and forwards. We use the visual chart feature to create our budget in five different views - relating to the grants we are using, thereby eliminating errors in data collection by excel spreadsheet creations not getting updated. Someone mentioned that thinking about the creation of your organization and GL was a big con for them. I disagree. We came on board with expert advice from BB and created a cohesive database that allows us to close the month within two-three days. I think the effort that is put into creating a tool should be as important as the information that you hope to receive from its use. Cons A few spotty delays when I an running an exceptionally detailed report as you watch the Jeopardy button go around in circles. Review Source TH Tyson H. Accounting Coordinator Non-Profit Organization Management Used the software for: 2+ years ### "Find payroll solutions elsewhere" November 15, 2019 3.0 If you are using Financial Edge for strictly accounting means, it is a fine product. However, don't expect to be wowed by the payroll module. Pros The software is great for allocating to multiple funding sources. We are a grant funded non-profit and need to separate shared costs, which Financial Edge does very well. Cons The payroll module is, by far, the worst part of Financial Edge. Short of entering each employees' time manually each day, there was no way to keep daily time records. Time was entered by the pay period manually which was very labor intensive, and we had difficulty importing time records as FE didn't offer a time keeping solution. Review Source JG Joseph G. Accounting Manager Accounting Used the software for: 1-2 years ### "Missed it by " " that much" June 28, 2022 5.0 Pros building reports is easy. its a great accounting package overall. the go to for non-profits of size. Cons its a great accounting package overall. my one complaint is the way accounts are made, in three parts, account number, fund, department. these three parts all make up an account number. for example 7000-02-100. 7000 is the traditional account, 02 is the fund, and 100 is the department. so if you make an account for all funds and departments the list of accounts is HUGE! Review Source EP Emily P. Director of Finance Civic & Social Organization Used the software for: 2+ years ### "Great product for Non Profits " September 1, 2016 4.0 Pros The versatility of the product was great. You are able to track data on several levels using account numbers, and several transaction codes that you are able to define yourself. Despite all of that information that was housed individually, the software also would allow you to consolidate information across multiple entities. Report writing was fairly simple as were day to day processes of entering journal entries, AP invoices and AR invoices. A nice feature of the reporting was that you were able to create one report and filter it by the transaction codes before running the report. This meant you did not have to have 100s of reports for different scenarios. Instead you could create one report and filter it each time by the transaction codes or entities you were interested in viewing. We also integrated the software with PaperSave which allowed us to go paperless. Cons The support was not always the best. If you had an issue, sometimes the support had a difficult time understanding your issue and resolving it in a timely manner. Review Source JK John K. Used the software for: ### "" April 23, 2013 5.0 Blackbaud's FinancialEdge is fantastic. We here at Evangel University has been using FE since 1997 and have no problems to speak of. It is very easy to use; very easy to customize your account number structure; very stable. You can create any report you want, from very detailed to summary information. All this is capable through the Chart Organizer. It has the capabilities to create PivotTables, charts, and update with just a click of a button. It has a dashboard which allows you to put reports, queries, or charts on one page and all the user has to do is hit a button to update - which saves me a lot of time when individuals call me to send them updated information. We purchased the option to have View-Only Access. I have setup our department heads and admin assistants with the option where they can view their GL accounts and create reports and queries on what they want, when they want. The best feature is that they can view the activity in their GL account anytime with current information. If you have to send out reports, which I still have to do for some, it's all done with the Accounting Que module. This feature is the best thing about the Financial Edge. I start the que and it runs by itself in the background, and I can go about my day. No more spending hours generating and distributing reports. It will run just about any report or process, including posting to Accounts Payable. You can set up your que to run anytime you want. Support is excellent. With the few problems I have had, they always were on top of it and never went more than a day or two with out hearing from them or receiving a solution. They have the capability to log into your machine and fix, or show, where the problem is. Top notch people that are easy to understand; they speak in common terms not that techy stuff. I recommend Blackbauds Financial Edge to anyone looking for an excellent and stable accounting software. Review Source AP Ashley P. Accounting Assistant Used the software for: 1-2 years ### "With their continued expanding, focus on what the users want, this product can only get better!" March 13, 2018 4.0 Pros The 'in testing' credit card feeds function. Our company has a lot of credit card activity and with the credit cards feed we are able to link directly to the bank accounts and pull in every transaction as they occur. This has taken our 3 days process of entering all of the receipts and shortened it down to just half a day, with the receipts already in the system all I have to do is tie it to a vendor and code it then it's done. I also like the customization when filtering through vendors and invoices each person wants and needs to see different fields and NXT really lets each user have their own experience. When entering multiple invoices for one vendor you also have the ability to duplicate the last invoice speeding things along especially if there are minimal differences between the invoices. Cons There is no use for our Payroll Specialist or Accounts Receivable, and with each day having at least 40 invoices to enter at one time, there is no way to enter a bulk amount of invoices like the database view allows so Accounts Payable is limited to using it only once or twice a week. Review Source JL Jeff L. CFO Accounting Used the software for: 2+ years ### "The Cadillac of Nonprofit Software" November 11, 2015 5.0 Pros Financial Edge is both user friendly and robust. It has significant available features to tailor your needs for reporting, querying, lookups, and of course importing and changing journal entries. The additional modules such as AR and AP are a must and integrate seamlessly for GL posting. Raiser's Edge, Blackbaud's sister product, posts directly into FE and contains significant available data for our development team. The two systems are fully linked, so that if there is a RE batch posted in FE, I can click on it in FE and bring up the record in RE. Cons The only big drawback with Financial Edge has been cost. The initial install and annual maintenance are a hefty price for a nonprofit struggling to serve its constituents. Review Source KT Karen T. Partners in Mission Religious Institutions Used the software for: 2+ years ### "eTapestry is very robust and comparable to RaisersEdge, for a smaller scale organization. " May 4, 2017 5.0 This is an easy to use software tool! Pros The query, reporting and newly added wealth rating features are easy to use and has assisted in the improvement of my interaction with donors. Cons Updates sometime cause changes in the queries and or account that need to be updated. If I do not check the updates, my reporting could go wrong. Review Source LT Lisa T. CRM Manager Philanthropy Used the software for: 1-2 years ### "FENXT - Changing with the times" May 23, 2017 4.0 Keep listening to your customer base. This is a great product and it's getting better all the time. Pros FENXT is a very robust product. This web-based product is being enhanced constantly. The folks at Blackbaud have been very responsive to customer feedback and if there is a functionality that isn't there, they do their best to make sure that if it's possible, it is implemented. Very happy with how the product has evolved. Cons My suggestion at this time would be to wait until features are closer to being released before announcing them. Very frustrating when you know that something you need is going to be added but then it take six months for it to be ready. Review Source KD Katina D. Payroll Coordinator Primary/Secondary Education Used the software for: 2+ years ### "Education Edge - Blackbaud" April 10, 2018 4.0 Pros The ability to create new customers, make deposits, and create statements is extremely easy with this software. Of course, the success of any program is dependent on the proper training Cons It is sometimes a little difficult to look up a payment when searching by certain criteria. Running a query on a specific set of customers can be difficult if you don't use certain filters. Despite some of the cons, I am satisfied with this product. Review Source CS Christine S. Sr. Finance Manager Used the software for: 2+ years ### "Solid financial reporting software for a mid-sized org, relatively easy to learn." April 4, 2018 4.0 Pros \- Love being able to run reports including un-posted transactions - Love being able to attach documents to journal entries in NXT view Cons \- Journal entry template is clunky to use & requires a lot of clicking - Journal entries are listed "backward" in NXT (compared to database view) - Can't view the entire journal entry on one screen in NXT & only see line numbers once the entry is posted in NXT view Review Source AD Angelo D. Academics Coordinator Higher Education Used the software for: 2+ years ### "Raiser Edge Platform" March 1, 2017 4.0 Raiser's Edge is a very useful tool for any Non-Profit Business owner who wants to keep track of their donation and any important contact in the database. Pros I like how easily it can track donors donation and give us a complete data of the earnings for the month Cons It would be nice if we can scan a business card and easily enable to automatically populate the person information in the system Review Source KB Karyn B. Controller Philanthropy Used the software for: 2+ years ### "Blackbaud Financial Edge is easy to use." May 18, 2017 5.0 Pros Financial Edge is user friendly, and offers a variety of customizable reporting formats. Built in links from sub-ledger to general ledger allow for drilling to move along quickly. Cons We recently upgraded to a hosted database from housing on our own server. There have been some issues with processing delay and getting kicked out. Review Source AS Aaron S. CFO Primary/Secondary Education Used the software for: 1-2 years ### "Does What I Need, But Not the Easiest to Use" August 18, 2017 3.0 Pros The reports are fairly easy to generate, and have many customization options. Setting up templates and favorite reports is very helpful. Cons It's not the most user-friendly or intuitive of software. I can't stand the bank reconciliation (which could just be my own problem, to be sure). I don't often work with invoices and printing checks, but when I need to I have difficulty determining how to do so (again, could be my own limitations, I just wish it were more intuitive). Review Source JW Joyce W. Payroll Clerk Used the software for: 2+ years ### "Previous User of this product" October 23, 2018 4.0 Pros This product works great for fund accounting. Also like the features available for tracking or researching GL items. Cons The only problem we had was with uploads from other software programs to Financial Edge. We used this product for several years and it served us very well. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.