# Page 2 | Blackbaud Financial Edge NXT Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Blackbaud Financial Edge NXT the right Fund Accounting solution for you? Explore 164 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/27468/Financial-Edge-NXT/reviews --- Blackbaud Financial Edge NXT 4.2 (164) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 1st, 2026 # Page 2 - Reviews of Blackbaud Financial Edge NXT ## Showing most helpful reviews Showing 26-50 of 164 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AO Amy O. Payroll and AP Manager Non-Profit Organization Management Used the software for: 2+ years ### "Overall a good product!" December 21, 2025 4.0 My overall review of Blackbaud Financial Edge NXT is a positive one. Since it has upgraded to a cloud-based platform it has gotten more user friendly. Pros I use this product primarily for Accounts Payable. Setting up vendors and entering invoices is very easy and the system design is easy to use. I also like how there is a new Payment Assistant feature that Blackbaud has partnered with Repay, and we have more options to pay our vendors, such as ACH or debit card, in addition to checks. Creating and running reports are also pretty easy. I also like how you can link to Aatrix for 1099 printing. Blackbaud University is also a very helpful tool. Cons Setting up the print options for AP checks was a lot of trial and error. Even though Blackbaud has their own forms you can order from, I found I still had issues with the check printing alignment. It is also hard to see where you would get support (live person or chat) if you need it. Review Source FL Fernando L. Business Office Education Management Used the software for: 2+ years ### "Great not for profit financial management system" October 7, 2025 4.0 Our company really likes Blackbaud. We have used it as our primary financial management tool for over 12 years. It is a security program with many different layers of protections. Provide all financial reporting necessary for well management. Another plus is the price. It is very affordable compared to others. Pros Transition from an old database system to a new and easy all-in-one-place model system. It is a fantastic program for not-for-profit church management and schools. Cons Before completing the transition from the old to the new model, it should be better tested before the complete rollout. Need better customer service, especially at the chat. Review Source JJ Jennifer J. CFO Non-Profit Organization Management Used the software for: 2+ years ### "I really enjoy using Financial Edge. I can easily gather data on information that I need quickly." May 3, 2017 5.0 Pros FE NXT! I love that I can access my data using my phone or tablet. FE NXT is very easy to use. The customer support have always been very helpful and the follow-up is great. Cons That all the modules are not in FE NXT yet. It would be really good to have a more robust payroll/ HR system that integrated with time clocks. Review Source SS Stephanie S. Finance Director Hospital & Health Care Used the software for: 2+ years ### "Financial Edge NXT" November 19, 2024 4.0 We have been using Financial Edge and now FE NXT for years. We find that it has a user-friendly environment. Pros We really like the drill down features in general ledger account details. We also like the Excel Add in functions for importing from spreadsheets and other software systems. Cons The lack of consistent queries available in NXT has been a challenge. Review Source LM Laura M. CEO Philanthropy Used the software for: 2+ years ### "Ease into finances Great Program" November 14, 2017 4.0 Overall this is an excellent program which makes it easy to track your progress. Pros This product is an excellent way to store all of your financial information for any program you run and be able run reports regarding the break down. Cons Running reports in queries can sometimes be a bit difficult to get a hang of when stating off as a beginner but the support you receive with any inquiries makes it easy to use once you are accostomed to the program. Review Source MF Meredith F. Finanace Specialist Libraries Used the software for: 6-12 months ### "Review of Blackbaud Financial Edge NXT" June 12, 2023 5.0 Our overall experience has been great. Tech support and our implementation team were fantastic to help us get everything in place and have been a great resource as we have continued to learn the program. Having a solution that is not installed on the network , but on the cloud has given us more flexibility. And information is shown in a more user friendly display to easily see data all in one place. Pros Blackbaud being a Non-Profit Financial accounting system works well for us in the non-profit/ government sector as a library. They truly understand the needs non-profits have and work to create solutions for those problems and needs. Blackbaud is easy to use, and easy to train new employees with. The training Blackbaud provides can not compare to many other products. There are 20+ classes that can be taken with an online instructor or through E-learning . This training has helped us implement this software across multiple locations and make sure our staff was prepared for their duties within Blackbaud. Cons As a government/non-profit agency we are required to use Purchase orders. Blackbaud's purchase order system is not as user friendly as the rest of the software. They are working to move the purchase order system to the WebView and we have been told it will make several changes to make the PO portion easier to use. We also need to be able to multi level approvals on an invoice and the solution Blackbaud was able to provide until they get everything in WebView didn't work for our organization, as we are required to have a pre-audit statement on all purchase orders and invoices that are paid Alternatives considered [Sage Intacct](https://www.capterra.com/p/76/Intacct/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reason for choosing Blackbaud Financial Edge NXT Non-Profit customization, Tech support and Training Switched from [Banyon Fund Accounting](https://www.capterra.com/p/137989/Banyon-Fund-Accounting/) Banyon was not user friendly, and had been put into place as a temporary solution. Review Source VR Verified Reviewer CFO Non-Profit Organization Management Used the software for: 2+ years ### "The product you are sold is probably not what you will actually get" June 2, 2022 2.0 Our experience with FENxt has really been terrible. It is soooo slow. Features we were promised at implementation do not work or have never been rolled out (where is A/R??). It does not sync with our bill pay system (we were told it would!) so bills have to be manually entered into two systems. It takes a very long time for support and usually the ineffective solution is that we should clear our cookies or history, or we are sent something to read. One of our databases has had problems from the start. Every excel report has to be reformatted to be useful. Pros It is good to have project tracking capabilities and to have the ability to work from home if needed. Cons The sales team will give you a lot of promises that are not reality. The biggest overall problems are how slow the system is, and features we were promised that never happened. Alternatives considered [Sage Intacct](https://www.capterra.com/p/76/Intacct/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Blackbaud Financial Edge NXT We thought that we were making an investment in a system that would improve the efficiency of our organization. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) We switched in hopes of a better system with more integration and easier intercompany transactions. Review Source JB Joanie B. HR Director Non-Profit Organization Management Used the software for: 2+ years ### "Blackbaud for Nonprofits " May 11, 2022 4.0 Overall this is a great product. We are very pleased with Blackbaud and do not plan on changing vendors any time soon. Pros This software is perfect for our organization. It continues to implement updated features to make our jobs easier. Cons The expense tracking sometimes appears to be offline and causes our staff a good amount of time to enter their expenses. Review Source MR Michael R. CFO Non-Profit Organization Management Used the software for: 1-2 years ### "Blackbaud NXT functions with great effort" January 22, 2022 4.0 Blackbaud has two ways of interfacing with the software. One can use a database interface or NXT. In some cases, NXT is easy to use. In other cases, the database option is more efficient. I find myself having to use both. Blackbaud has a steep learning curve. Parameters that control the software are buried in a sea of screens and options. It is often a needle in a haystack search. Blackbaud documentation is exhaustive but hard to find answers. User manuals may run on for hundreds of pages without answering the question. Pros The report writer allows financial statement to be developed using column and row specifications that are user defined. The row specs are based on organizing the chart of accounts. The columns are user defined and are adequate. Cons Blackbaud is not intuitive or user friendly. Trying to control the software is very cumbersome. Also the report writer in Financial Edge is less flexible than other software products I have used. Columns are defined as to time periods. But if one wants to run the same financial statement from past time periods, these specs must be re-written. The reporting periods should be a relative definition and should refer to a fiscal period selection at run time. Reason for choosing Blackbaud Financial Edge NXT I did not choose Blackbaud. My predecessor chose it. Review Source CB Calyn B. Accountant Government Administration Used the software for: 6-12 months ### "Great Fund Accounting Software" June 7, 2022 4.0 We moved from QuickBooks to BlackBaud because we needed a fund accounting program and it has performed well for our organization. Our department heads now have access to the site and can see their financials more than just once a month which is game changing for financial decisions. Pros The cost of this software verses the others in the market is very affordable. The implementation went very smooth and it has been working very well. Support is usually really quick and helpful to get problems solved. Cons The reporting functions are time consuming to set up but most reports can be built to suit your needs and work great after the initial build. Alternatives considered [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) Reason for choosing Blackbaud Financial Edge NXT We choose BlackBaud over the others due to fund accounting specifics and pricing. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Needed a fund accounting software Review Source Dorothy E. "Dolly" H. Manager Of Information Systems Non-Profit Organization Management Used the software for: 2+ years ### "This product really can only get better" April 5, 2019 3.0 Our finance and marketing departments use Blackbaud FE and RE daily and they get the job done. Migrating to something else at this point would be a monumental task, but it still may well be worth the effort. Pros Interfaces with our Fund Raising software (Raiser's Edge, I am equally thrilled with that too, and mostly for the same reasons cited herein). Blackbaud offers a good training program (which considering the product license fees all of which should be free). Cons The reporting is cumbersome. Lack of a self-service audit trail. The interface is not intuitive. Review Source Response from Blackbaud April 15, 2019 Hi Dorothy! I appreciate you taking the time to review Financial Edge 7 (legacy version of Financial Edge NXT) and being a loyal customer. All of the concerns you brought up in this review have been addressed the cloud-based version of FE7, Financial Edge NXT. ¿ Reporting - take advantage of being able to run multiple reports in your background at the same time, so that you can keep working while they run. You also get drill-down capabilities, 100 canned reports, and more. ¿ Interface - Financial Edge NXT is a cloud-based, modern, and intuitive platform. It is responsive and highly configurable. ¿ Audit Trail - Financial Edge NXT provides a complete audit trail with the ability for users (with permissions) to self-serve this information directly in the system. ¿ Migration - Migrating to Financial Edge NXT is very easy for Financial Edge 7 clients. We ensure that you have no loss of functionality, no data conversion, and no re-implementation. - Blake Paradise AM Angie M. Associate accountant Philanthropy Used the software for: 1-2 years ### "FE- no thanks!" January 19, 2018 3.0 We were pushed into FE after our original program, Fundware, was "sunsetting". In hindsight, we should've researched other programs before settling with this one. Pros I guess if not being "too complex" is a pro, that would be it for Financial Edge. It is a simple product and doesn't have too many bells and whistles so its pretty easy to pick up on. Cons Hmm where to being.... I will preface this by saying that our implementation of FE was a nightmare. They had people leaving the company left and right and in our 3 month implementation and data conversion, we were passed along to 3 different Project managers. Because of this we were playing a constant game of catch up and I don't think we were ever really given a good training of how to use the product. Also, employee support is HORRIBLE with this product. Blackbaud parcels out their support to 3rd party companies and we were working with Zobrio. They were of no help to us. The prduct doesnt intergrate with our other platforms well, so importing info in to our GL is a process that could be made much easier. We also used them for payroll for a while which was an absolute nightmare. Our W-2's were wrong due to wrong info being imported during our data conversion. We also spent many late nights working on payroll issues in the program and again, had no response when calling Zobrio or Blackbaud. ( Blackbaud did get back to us once and worked well with us, but it was quite an undertaking to even get to a person at Blackbaud. The accounting side of the software is probably the best, but overall, I am sure there are much better accounting programs out there. Review Source EF Edifon F. Data analyst Food & Beverages Used the software for: 2+ years ### "Aid me connect" February 21, 2023 5.0 Pros This is the most advanced tool for accounting and documentation of all financial transaction an organization should have. Easy to used Cons Has limited features this make it a bit second option for multipurpose organization Review Source TH Tim H. Staff Accountant Non-Profit Organization Management Used the software for: 6-12 months ### "User review" June 30, 2021 4.0 Has been positive but still learning the system since "go-live" migration about 7 months ago. Pros Migration from previous version was seamless along with BB team to assist where needed. Ability to "copy previous" is very helpful. Helpful training opportunities via on-demand or BB U taught courses. BB support is usually always quick to reply & direct when needed. Cons Understanding parameters that need to be set (i.e. post, etc.) can be confusing. BB support does not seem to have access to your org file when issues arise...that was a bit shocking. I would think behind the scenes that would be able to access & walk through critical problems that need to be addressed. I realize it may be a data security issue but having to add a BB staff as user seems akward. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reason for choosing Blackbaud Financial Edge NXT Price consideration & need to migrate to cloud around Covid shutdown. Review Source RE Robert E. Ass Dir Acctg Philanthropy Used the software for: Less than 6 months ### "Blackbaud Financial Edge (BBFE)" October 4, 2016 4.0 BBFE has both strengths and weaknesses, as might be expected. It is a true fund accounting software with the ability to handle thousands of funds. Being able to push data in and exporting data out are 2 features that are usually very important, and BBFE mostly does that well. BBFE allows for attaching various homegrown codes to the data at the fund, account, and transaction level. This is not a panacea but can be helpful. The software can be used in a fairly high volume a/p environment and the g/l functionality is also pretty good. Pros Exporting data is easy, so long as the export you are looking for is available. Importing fund codes is do-able but may require some significant preparation of the upload. BBFE allows for a seemingly unlimited amount of codes to be attached to funds, accounts, and transaction lines. This is very helpful. BBFE has some built in custom reporting facilities that can be helpful. BBFE has a detailed security model that can help with internal controls. Cons Reports: many of the builtin reports do not contain running totals and grand totals as well as header information page-to-page as one would like. Exports: the data exports are not true sql type, but are a simplified version, which is sometimes adequate. You might need another sql facility to adequately access the data and control the data joins. BBFE imposes credit memos and disallows negative invoices--depending on what you are doing, that could be a big problem that will need to be addressed. BBFE automatically computes and shows balance forwards and each year does not stand on its own, so for some data analysis you might have to compute balance forwards in order to avoid having to download all historical data. BBFE doesn't enforce cash balancing for JEs (if 2 funds are exchanging cash, the JE can give more cash to the recipient than was removed from the payer). BBFE doesn't seem to understand control funds (a fund that holds detail information that belongs to a pool of other funds)--this will require booking JEs that would be unnecessary in some other fund accounting software. BBFE enforces using an outside service for production of 1099s. Review Source GH George H. Data Analyst Education Management Used the software for: 2+ years ### "Financial Edge - the application that works with Raiser's Edge" March 14, 2019 4.0 Overall, FE is a good application if you are already RE but do not have an existing accounting application. If your organization is small and do not have an IT team, then look at Blackbaud to host your RE and FE applications and let the professionals take care of your application hardware infrastructure. Pros If you are using Blackbaud's Raiser's Edge (RE) software and need another application to perform accounting functions, Financial Edge (FE) is the application that will take care of Vendor tracking, A/R, A/P, etc. Rather than using another accounting application (ie. Quickbooks), Financial Edge integrates with Raiser's Edge. When you post gifts from Raiser's Edge, it goes over to Financial Edge and updates the information. The information for batch number, Appeal, Funds, Campaign migrate over to FE from RE. The user interface, look and feel between Financial Edge and Raiser's are the same. If you know RE, then FE will be easy to catch on. If you are hosted by Blackbaud, then you will be looking for FE/NXT Cons While there is a lot of integration from RE to FE, this comes at a cost. The FE application is expensive compared to other financial applications. If you are hosting FE on-premise, I believe Blackbaud charges by the number of users. You also need to a server with SQL to run FE. This is not like QuickBooks which can install on a local PC. If you are hosted by Blackbaud, then you will be looking at FE/NXT and again price will your main concern. Review Source JP Jeremiah P. Sr Project Accountant Non-Profit Organization Management Used the software for: 2+ years ### "Financial Edge User" February 16, 2017 4.0 I have been using Financial Edge for almost four years now and the the strides they have made from my first impression to now are outstanding. When I first started my job I was thrown into the systems and provided little training and while the system (Accounts Payable, General Ledger) were easy to learn they were a little clunky looking and the features that made them powerful (attributes, global changes) were not something you would find on your own. We recently (been a little over a year) moved to the NXT version and while all the functionality is not there yet I do appreciate BlackBaud taking the time to listen to their customers while building out the functionality instead of just updating it based on the database view. While this make take more time to build out (which can be frustrating) it will hopefully allow for an even more powerful platform in the end that allows us to be a more effective and efficient team in the end. Pros New functionalities being rolled out that allow us to use more systems working together instead of isolated. Community boards to allow users to make suggestions and learn from each other. Cons That NXT is not complete yet (but I understand why and agree with their methodology). Customer support can be clunky at times when the first person is not able to help you. Review Source Dominique J. Staff Accountant Accounting Used the software for: 2+ years ### "My review of Financial Edge NXT" October 9, 2018 5.0 I like Financial Edge NXT and I couldn’t imagine doing my job without it! Pros I like that this software is for finance and accounting professionals. It has helped me to perform the daily functions of my job with limited interruptions. Cons I haven’t been able to understand the allocation module, and so we are still doing our investments manually. The guide that is provided seems to work more for people who have an overall understanding of how it should work. Review Source CF Colin F. Business Administrator Non-Profit Organization Management Used the software for: 1-2 years ### "Not what it is projected to be" July 22, 2022 1.0 We were not actually able to use the software. The implementation specialist was changed 3 times with the good workers being the ones moved off the development. The 4 month scheduled process turned into a 14 month with no responsibility being claimed by BB for the delays. Pros The look of the web-based interface is really good and flows well. The reporting is highly customizable and sharable through email or dashboards. Cons The receivable module is still not available in the browser view nor are the EFT payments in Canada. So you have to do this in database view which is old, cumbersome, and confusing. Reason for choosing Blackbaud Financial Edge NXT It felt like this was a good product, however, the more time that was spent in the system, the more oblivious it became that this software is not cutting edge in Canada. Review Source VR Verified Reviewer Donor & Community Engagement Philanthropy Used the software for: 2+ years ### "FE and RE are standards for managing your data" March 7, 2018 4.0 RaisersEdge allows my organization to keep track of tens of thousands of individual records. Without these we wouldn't be able to interact successfully and efficiently with our clients, donors and partners. Financial Edge allows us to produce accounting reports and maintain our large assets. Pros RaisersEdge is easy to use and store data. RaisersEdge has vast capabilities and reliability. FE makes the process of accounting and check printing very easy. Both products integrate well with other software Cons Even though RaisersEdge has many different tools - you may not be likely to use many of them regularly. Instead I find I reuse the same tools and end up bypassing a lot of what I could do, instead sticking to the essentials. Those extra functionalities just are not that useful to me Review Source KS Kenton S. Director of Operations Religious Institutions Used the software for: 6-12 months ### "Good product - backward implementation" February 25, 2021 4.0 The worst part is implementation. We had to make decisions about setup that cannot be changed before we fully understood how we wanted to use the software. They should have allowed us to use our own data in a "sandbox" model to learn how things work. Pros I love the fact that you can create journal entries and invoices and include that information in reports before posting them. This helps to avoid mistakes. The web view is user friendly and fairly intuitive. Cons The database view is archaic and not user friendly. Many functions have not yet been converted to the web view and must be done in the database view. Reason for choosing Blackbaud Financial Edge NXT Cost and the fact that Blackbaud integrates with church management. Switched from [ShelbyNext Financials](https://www.capterra.com/p/224954/ShelbyNext-Financials/) We were unhappy with Shelby. We also wanted a solution that was integrated with church management and had features like capturing credit card feeds directly from the bank. Review Source NH Natasha H. Human Resource Associate Mental Health Care Used the software for: 1-2 years ### "NXT Blackbaud" March 11, 2024 5.0 Pros This tool is great for our non profit, it allows us to pay invoices, set up vendors, store any files for the business that we received (W9's, contracts, etc.) Helps extremely well with sending out 1099's, setting up new projects, vendors and having the ability to cut in house checks and sending out checks (physical or electronic draft) Cons Sometimes the general ledgers can be off accounting wise, not by much though. Review Source ET Elaine T. Director of Information & Member Services Non-Profit Organization Management Used the software for: 2+ years ### "Financial Edge has given us an edge up" February 22, 2017 5.0 Financial Edge has been a great experience; we have streamlined data processes and improved our reporting cabability more than 10 fold. We love the project and grant data management pieces as well. The newest addition of Credit Card payment/processing has been a WONDERFUL thing for our office. Our CFO and Accounts Payable Staff can easily see where we are at any given moment in regards to AP/AR balances. Paying invoices is really easy and the load from tables funcationality for GL Disbursments is helpful as well. Financial Edge also has the capabilty to create recurring invoices for those AP invoices that are the same month after month. We are integrated with Raiser's Edge as well and that process is very easy as well. Pros Ease of use in Query and Report Parameters Cons Some of the more intricate invoices can be cumbersome, but that is only for a few items that we have. I wish the Vendor integration with Raiser's Edge was more robust, but it works for us ok. Review Source VW Victoria W. Director of Finance Non-Profit Organization Management Used the software for: 2+ years ### "Financial Edge is indispensible for us" October 30, 2020 5.0 We have been able to run a very busy finance office with only 1.5 employees for several years now. We also have been able to do much more efficient and flexible reporting to business units (detail) and to board management (summary). Pros The NXT online service is very easy to use and very flexible to our needs for reporting. The support is good, most reps are very responsive and I love Blackbaud University. Cons It's really expensive. And requests for customization are hard to get through. But it's overall so easy to use that we can live with the small tweaks for now. Reason for choosing Blackbaud Financial Edge NXT We have been Blackbaud customers for over 20 years. Review Source DB DLynae B. Accountant Education Management Used the software for: 2+ years ### "Save yourself a lot of trouble" July 2, 2019 2.0 This could be such a great product but I'm so very disappointed with the service and unwillingness to help, since we decided to leave blackbaud, that it doesn't even matter how good the software is. Pros Blackbaud is quite comprehensive, flexible and useful, unfortunately the poor customer service and outrageous cost does not qualify it to be a good choice for any institute. Cons Once blackbaud lures you in you are trapped, then they raise the prices , sometimes by three times the original amount, and your company suffers. Absolutely not a good option for non profits!!! Review Source Talk to a Capterra advisor for free and get results within 15 minutes.