# Page 3 | Blackbaud Financial Edge NXT Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Blackbaud Financial Edge NXT the right Fund Accounting solution for you? Explore 164 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/27468/Financial-Edge-NXT/reviews --- Blackbaud Financial Edge NXT 4.2 (164) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 1st, 2026 # Page 3 - Reviews of Blackbaud Financial Edge NXT ## Showing most helpful reviews Showing 51-75 of 164 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CF Cain F. Controller Philanthropy Used the software for: 2+ years ### "Financial Edge - Hands Down the Best Nonprofit Accounting Package" March 20, 2018 5.0 Listen, price is always a concern, but so is the time you'll spend manipulating reports in Excel when you work with lesser software packages. I guarantee you, pit me on Financial Edge against an accountant on any other software, and I can get the job done at least twice as fast, and if it's QuickBooks, five times as fast, and without ever having to go into Excel to do anything. Pros I've worked with Blackbaud's Financial Edge for over 2 decades now (even back when it was called Accounting for Nonprofits), and it's the best for nonprofit accounting. Its chart of accounts can be changed at any point to accommodate as many segments as you need (I have worked with as many as 4 segments), and reporting of any kind is easily accomplished with the variety of accessible reports and queries. A lot of journal entries that you'd need to create in other software packages are easily handled through invoice entry in accounts payable, at the time of invoice entry, through miscellaneous distributions. Customer service is excellent as well. Cons The annual support for customer service is a bit pricey, and designed to keep you on the hook forever (if you don't pay for a year, because you don't think you will need support - and after the first year or two you may not - as soon as you need support, you've got to pay a large percentage of all the years you missed). Not a con, but Blackbaud's products get a bad rep from bookkeepers who are more used to the silliness of QuickBooks than the accountant's dream that Financial Edge really is. Review Source LB Lisa B. Development Director Non-Profit Organization Management Used the software for: 1-2 years ### "Financial Edge: Ease in Monthly Reporting" August 31, 2018 5.0 Financial Edge, once everyone on the team got familiar with the process, provided accurate and easy monthly reporting. It has safe guards against human error and asks questions through the closing process that allow you to correct any mistakes. Pros Financial Edge, coupled with Raiser's Edge fundraising software provides seamless financial reporting opportunities for non-profits. I would suggest that you partner RE and FE together to maximize the horse power of both products. Cons Financial Edge and Raiser's Edge have a learning curve if you have never used the software before. When converting from another software, work closely with your Blackbaud team to ensure a successful transition. Review Source DW Daniel W. Business Administrator Philanthropy Used the software for: 2+ years ### "Full featured software but not cheap" July 16, 2018 4.0 Pros Great functionality, and able to handle everything our local non-profit organization needs it to do, including integration with the donor management side, Blackbaud Raisers Edge. An example of the good integration is that gifts recorded in Raisers Edge then can be posted over to Financial Edge, to avoid duplicate entry. Good audit trail for all transactions, with inability to change posted items. Cons The desktop version is being phased out with customer support and account reps strongly encouraging a move to the web based version, which is in fact more user friendly (per the demos I've seen) but is also more expensive, and it already was not cheap. Review Source GS Greg S. CFO Non-Profit Organization Management Used the software for: 2+ years ### "Great to stay up-to-date" December 4, 2018 5.0 Pros This was the best option for our organization as we have a large amount of staff that are in need of quick access to financial and budget information. Being a cloud system, this has allowed our staff to have quick access at any place in the world to stay informed. Cons Speed. I know a lot has to do with internet connection but even in places where we have fiber internet connection, the load time is lacking. This is a great opportunity area for improvement. Review Source NR Nate R. Accountant Government Administration Used the software for: 2+ years ### "Good Software but Pricey" February 16, 2018 4.0 Financial Edge does everything we need in office except for a few minor things. However, because the annual cost has gotten so high, it does not feel like we get much value for what we are paying anymore. Pros Software is powerful and fairly easy to use. Support is generally quick and helpful. Can do everything from payroll, to AR to AP. Cons Very expensive. Annual cost has gotten to the point where it almost matches what it would cost us to implement another software suite entirely. Review Source CX Claire X. Accountant Civic & Social Organization Used the software for: 1-2 years ### "A top accounting software for non-profit " November 16, 2017 4.0 Blackbaud really values users' opinions. It connects all non-profit users together. It also emails me helpful tips every week. Pros Very good customer service. Comprehensive training program. I took all courses and mastered the software within 3 months. Those courses gave me an in-depth view of the software and simplify my work process. Financial Edge has easy-to-use features that meet our organization needs. I like the query function, VCO and various reports. VCO allows me to build reports in certain format, and query allows me to extract data quickly. The query function helps me survived this year's auditing. When an account was off, I used query and easily found the problems to fix it. Cons It logged me out and ran very slow sometimes. I'd like it to be able to communicate with excel easily. Review Source TV TOdd V. Dir of Operations Health, Wellness and Fitness Used the software for: 2+ years ### "Financial Edge" September 19, 2018 4.0 Pros FE is great for a fund accounting software. It does all the basics. A/P is simple and easy to accomplish. The fixed asset module works great. the ledger is fine. It can get more complicated than necessary due to the ledger structure Cons FE is too hard to get help. There is a lot online, but sometimes you just need to have someone talk you through an issue. I have had an issue once where I needed to have their IT dept. fix a corruption in their software when I was closing a fiscal year. This software simply costs too much for maintenance and support. Review Source BG Bill G. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "We didn't need a Ferrari to do the job of a Ford." March 30, 2021 5.0 Be certain of what you need and what is a reasonable price to pay for your organization... so that you don't get locked into a long contract that becomes a drain on your fundraising efforts instead of supporting your efforts. Pros It probably has every feature and more than you'll ever need or want. It's especially good for very large organizations that have large budgets and lots of donors to track. Cons My organization is small... we don't need all of the bells and whistles that come with this software and it is way to expensive for the portions that we do use. This really was a ferrari... when a ford would have been more than capable... we opted for a better suited software for our size organization and much more budget friendly for our needs. Review Source NM Nancy M. Senior Database Specialist Non-Profit Organization Management Used the software for: 2+ years ### "BB Financial Edge - a Perfect Solution for non profit accounting" September 13, 2019 5.0 So many ways in which FE is the best solution out there. I love how it integrates and makes each task seamless. Pros Ease of use. Ease of implementation. Ease of customer support. Cons AS our company has grown, we have become accustomed to finding work arounds to use because of the integration with Raisers Edge. Attributes in Raisers Edge helped us so many times. Review Source AL Amanda L. Accounts Payable and Administrative Coordinator Non-Profit Organization Management Used the software for: 1-2 years ### "Simple to Use" August 20, 2019 5.0 Pros We use both Financial Edge and Raiser's Edge and both are set up the same way. It's very user friendly. It's very easy to search for an invoice. I like how you can quickly access a recently viewed vendor. Cons Sometimes when the same vendor sends more than one invoice and the invoice numbers are just slightly different, F.E warns you that it might be a duplicate invoice when it's not, the numbers are just similar to each other. The online support link from inside FE does not open. Review Source MD Monica D. Database Administrator Education Management Used the software for: 2+ years ### "Financial Edge is a Great Product" July 2, 2019 5.0 I haven't used Financial Edge often but enough to run a few reports and post over daily batches. Pros Financial Edge is the best product especially if you are working with Raiser's Edge. It's the perfect companion to Accounting. Cons It has a steep learning curve; however, once you understand the basics of what it can do. You'll absorb a lot. Review Source AN Ashley N. Senior Manager, FP&A Non-Profit Organization Management Used the software for: 2+ years ### "Overall easy to use and pull data" June 29, 2021 4.0 Pros Overall Financial Edge NXT is easy to use. I mostly use it to query transactions. It is easy to pull the data that I need. Cons Setting up queries is not intuitive. However, once you have set it up you can use the same one over and over again. I wish the output downloaded to a different version of Excel. Review Source JG Jennifer G. Accounting Technician Government Administration Used the software for: 2+ years ### "Powerful" May 2, 2018 4.0 I would like to see NXT have all the functionalities that the database view has. I cannot do everything I need to do in just NXT, so we have to use the database view daily. Pros I like most of the reporting. I also like the functionality in the database view. I really like the last invoice input view in NXT to help me keep my obligation description consistent. Cons NXT does not do everything I need it to and there are a lot of mouse clicks to finish a transaction, although I am seeing improvements as time goes on. Review Source SP STUART P. Owner Non-Profit Organization Management Used the software for: 6-12 months ### "Way too difficult to use." August 28, 2020 4.0 I could not recommend it for any organization under $500MM in revenue. This is for Big companies with Big staffs. No need to reach for this unless you have the size and infrastructure to support this solution. Pros The software clearly has a lot of capabilities. If you are a large organization with lots of time and money to burn, you can get some value out of this. Cons The program is very difficult to use. I was leading a team that took over the accounting function from another organization. This was their software. The company had not seen a balance sheet they had confidence in for many years. Getting information out in a form and format that they could use was difficult to impossible. I was told they spent $250k getting the program up and running in implementation costs. This was a terrible option for a company with just 2 people in the accounting department. I'm sure it may be good for a MUCH larger organization, but a bad choice here. Review Source LB Latonya B. Accountant Management Consulting Used the software for: 1-2 years ### "Streamlined Accounting" June 15, 2018 4.0 I am positive this tool will be the excellent complete package once the transition in completed! Pros \-Ease of Navigation -Intuitive -Multi-level Filtering on Displays/Dashboards -Detailed Filtering in reporting -Ease of Report Export -Inclusion and detail of Accounts Payable Subsidiary Ledger (Module) Cons \-Slower transition from Database version, forcing the switch between the two versions to complete all tasks. Review Source NI Nora I. Used the software for: ### "" April 18, 2013 4.5 I work for The ALS Association Greater Philadelphia Chapter. We provide support and services to persons with ALS and their families. We also support research to joining in the fight to defeat ALS. We've been using Financial Edge for over 10 years. We also use The Raiser's Edge and other Blackbaud products. We moved from an old DOS based accounting system so we could use a real chart of accounts and produce great financial statements. We researched many options, but decided that FE would meet our needs best. I think we are somewhat unusual in that we moved to FE before we chose RE. We keep up the patches to stay on the latest version of FE and RE. The two systems are integrated and provide a great way to assure that we get our revenue from RE into FE. We have a wonderful audit trail and good processes. The implementation went very well. In fact, we were so impressed with FE it helped make our decision on using other Blackbaud products. Blackbaud's excellent support and customer service convinced was one of the convincing factors. Other benefits come from ease of use and the link between applications. In the last few years, we moved to accrual accounting and really started to use FE fully. We even purchased F9 to allow our new Controller the ability to write custom reports for our Board that update every time FE is changed. We're very happy with FE and all of our Blackbaud products - we now use BBNC, Sphere FAF, ResearchPoint and many of the data enrichment offerings. We also benefit from using partner applications such as Papersave and Import-O-Matic. It's a total solution for us. Review Source DH Dave H. Financial Analyst Non-Profit Organization Management Used the software for: 2+ years ### "Terrific Coud-based Financial software for non-profits" October 9, 2018 5.0 Accessibility, ease of use, and non-profit focus - that’s what brought us two years ago. I would add to that now - great support, innovation and scalability. Pros Easy, intuitive, clean interface. The look is modern and simple; but don’t let that fool you; the database and tools are robust and tremendously helpful. Cons Some modules still in transition to the new web view. But what they’ve done so far is very promising for the future. Review Source CC Candace C. IT Manager Accounting Used the software for: 2+ years ### "Financial Edge, Student Billing and Raiser's Edge - Powerful Tools!" May 20, 2015 4.5 Pros I have used Financial Edge for over 10 years in both "traditional" non-profit settings, as well as a school. In all of these organizations, we also had Raiser's Edge - which was integrated with Financial Edge. Through the canned reports, as well as building custom reports, I have been able to accurately report on my organization's finances. The Student Billing module allows a school to record all payment activity for a student and tie that directly to the GL. Cons I have encountered many organizations that purchased Blackbaud Software without being properly trained. As a result, they become frustrated with the product which leads to negative comments. The sales reps should not be allowed to sell the software without a training package included. Review Source RS Rebeka S. Program Director Non-Profit Organization Management Used the software for: 2+ years ### "Financial Edge NXT" July 2, 2019 4.0 Pros Financial Edge NXT is fairly easy to use in that the search functionality is intuitive and the software has the ability to be quite comprehensive, depending on how familiar you are with working in it and how much information you choose to input. The more you put in, literally and figuratively, the more you will get out of it. Cons I wish that all of the Blackbaud programs would integrate easier across the platforms. I find that I need to open several programs to get comprehensive information. Review Source CB Crystal B. Accounting Primary/Secondary Education Used the software for: 2+ years ### "We Love Blackbaud's Products" March 11, 2018 5.0 Pros Blackbaud has created a real community. You can talk with people in your industry, from others, and anyone who works for Blackbaud. Support is great and their followup is refreshing. Cons I wish they were based here in Atlanta. BB HQ is awesome and I wish they were closer, but it gives me a destination when I am looking to go to SC. Review Source TP Tina P. Controller Education Management Used the software for: 2+ years ### "Great Product That's Getting Better" February 4, 2020 5.0 Pros Easy to use Wide range of training available Excellent customer support Cons Expensive Exporting reports and spreadsheets is cumbersome Review Source LG Lisa G. Bookkeeper Human Resources Used the software for: 6-12 months ### "Training is Essential" August 20, 2018 5.0 I'm still learning NXT and all I can say is anyone considering the investment to also look at the total investment and purchase the training package. Your Employees will thank you!! Pros I love the training level that Blackbaud has in place I think that to be successful with Blackbaud a training package to meet your companies needs is essential. At the end of the day Blackbaud wants your success with their software and they offer the solution in awesome training opportunities. Cons The software has many different moving parts and being the only employee in the ar/ap deparment makes some processes a little cumbersome. I think the software is designed for larger non-profits. Review Source MC Marsha C. VP of Finance Philanthropy Used the software for: 2+ years ### "Need for consolidation in one software. " July 5, 2018 3.0 Would really like to see Blackbaud come up with one software for Fundraising, Finances and Budgeting Pros On Line Resources: We seem to be able to get some good on line resources but extra service fee for a call. Cons Too many clicks to get what is needed. Too many modules which are interrelated causing a larger expense which at first was less. Review Source LF Lisa F. CFO Philanthropy Used the software for: 1-2 years ### "Transitioned from American Fundware" November 21, 2018 3.0 Really miss my quick and easy American Fundware. FE is decent, but oh, so, slow. Just not a dream come true. Pros Not sure there are any more pro's than with American Fundware. C'mon Blackbaud, let's get on some of these items. Phased out a perfectly good software which takes ten clicks and many more minutes to do what was done in seconds with American Fundware. Cons Very slow Does not work well with F9. Allocation module is cripplingly slow. Sorry, just not a big fan. Review Source MH Margaret H. Controller Civic & Social Organization Used the software for: 2+ years ### "Good training program" June 19, 2018 5.0 Pros Really enjoying the training available for leArning financial edge. Accounting software is easy to use. Cons Customer service tickets could improve. I placed a ticket and they could not help me. But I met someone at the conference and he is going to push the issue forward. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.