--- title: "DocuWorks Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about DocuWorks Software - reviews, pricing plans, popular comparisons to other Document Management products and more." source_url: "https://www.capterra.com/p/274715/DocuWorks/" page_type: "product" language: "en" --- # DocuWorks Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) DocuWorks ## What is DocuWorks? DocuWorks software is an English-language application designed for use by office personnel to manage various business-related electronic documents. Users can manage all the documents created with the office tool or scanned into the application from a single system window. The platform has a display function that lets users automatically identify the total number of pages and quickly determine each document's overall size. Office workers can use the annotation function to add stamps, markers, and labels to the documents. That enables them to realize the usability attached to electronic information. Since the questions are recorded electronically, DocuWorks makes it possible for personnel to share and easily search for any document stored within the company database. Other benefits include the quick retrieval of documents and the reduction of stress. The document retrieval process does not interfere with the employee thought processes, helping to enhance user comfort. ## What is DocuWorks used for? [Document Management](https://www.capterra.com/document-management-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for DocuWorks?[Manage this product listing](https://www.g2.com/products/docuworks/claim_requests/new?auto=true) ## DocuWorks Overview Updated August 2026 AI summary DocuWorks offers businesses of all sizes a Windows-based solution for document management, supporting document capture, storage, electronic signatures, and file sharing. It includes features for full text search and integrates with third-party applications. Notably, DocuWorks enables document editing, annotations, and generation, providing additional flexibility for organizations seeking to manage and collaborate on documents efficiently. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### DocuWorks 3.8 (6) VS. [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price Contact vendor Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (6) Ease Of Use 4.7 (29,126) Value For Money 3.7 (3) Value For Money 4.5 (20,679) Customer Service 2.3 (3) Customer Service 4.6 (18,711) ## DocuWorks alternatives [Google Docs](https://www.capterra.com/p/160756/Google-Docs/) [4.7 (29,203)](https://www.capterra.com/p/160756/Google-Docs/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/160756/Google-Docs/) Highest Rated [Google Drive](https://www.capterra.com/p/161425/Drive/) [4.8 (28,621)](https://www.capterra.com/p/161425/Drive/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/161425/Drive/) [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) [4.7 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/247901/Google-Workspace/) [OneDrive](https://www.capterra.com/p/161304/OneDrive/) [4.5 (12,873)](https://www.capterra.com/p/161304/OneDrive/reviews/) Starting price $1.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/161304/OneDrive/) [View all alternatives](https://www.capterra.com/p/274715/DocuWorks/alternatives/) ## FAQs about DocuWorks Overview ### What company size and specific industries is DocuWorks built for? DocuWorks is designed for office workers in both small and large organizations that handle business documents such as invoices and confidentiality agreements. It fits private and commercial use across a wide range of sectors, especially any business that manages routine document processing and recordkeeping. Features and Usability ### What are the key features of DocuWorks? DocuWorks offers document capture, document editing, document generation, and document storage for managing files across their lifecycle. It also includes annotations, electronic signature, file sharing, full text search, and third-party integrations to support document review, approval, retrieval, and exchange. Getting Started and Support ### What training and onboarding options does DocuWorks offer? DocuWorks provides documentation as its training option for teams getting started. Documentation offers written reference material for reviewing core functions, checking procedures, and following product guidance at a self-paced pace. Getting Started and Support ### What customer support options does DocuWorks offer? DocuWorks provides email/help desk and chat support. These channels give users direct ways to ask questions and resolve issues. No reviewer feedback about support quality, response times, or helpfulness is available in the catalog data, so no user sentiment can be stated. ## Features AI summary Based on 32,025 Document Management reviews Capterra reviewers highlight these as the top features buyers look for in document management software: - **Secure Data Storage** (**56%** of reviewers rated this feature as critical) - **Document Storage** (**51%**) - **File Sharing** (**49%**) DocuWorks includes **Document Storage** and **File Sharing**, giving teams a practical way to organize files and distribute documents across users. However, it does not offer **Secure Data Storage**. Instead, it provides **Electronic Signature** (**46%**), which can support approval workflows and document signoff when secure storage is not the main focus. Together, these features help businesses manage document access, keep files moving between stakeholders, and complete routine paperwork more efficiently. Document Storage 3.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system Full Text Search 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Search for specific words or phrases within a document or database Document Capture 3.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Scan, move or upload electronic files within the software's repository Annotations Highlight content and/or make notations about parts of content Document Editing Makes changes to document features such as text, fonts, formatting, etc. Document Generation Custom forms to streamline repetitious aspects of a document DocuWorks 9 features ### All Features - Annotations: Highlight content and/or make notations about parts of content - Document Capture: Scan, move or upload electronic files within the software's repository - Document Editing: Makes changes to document features such as text, fonts, formatting, etc. - Document Generation: Custom forms to streamline repetitious aspects of a document - Document Storage: Store and organize documents in a centralized system - Electronic Signature: Digitally sign online documents - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Full Text Search: Search for specific words or phrases within a document or database - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 4.0 (6) 4.0 Based on 6 reviews ## Pricing Value for money 3.7 (3) ### Starting price Free trial available Value for money 3.7 (3) 3.7 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 2.3 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 2.3 (3) 2.3 Based on 3 reviews ## User reviews Overall rating 3.8 Based on 6 reviews Filter by rating 5(0) 4(5) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent DM Darren M. Director of ICT Education Management ### "Our Experience with Docuworx" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 6/10 April 8, 2024 Pros Initially, we liked the features, ease of use and that it was considerably cheaper per month than another product that we were using. We also like that we were told that it integrated with out school management system via an API. Cons The support is probably one of the worst that I have encountered. You cannot talk to anyone over a phone. If you ring the support number you are directed to an operator that just wants to take your number. If you ask for them to ring you they refuse. It took nearly 17 months to get it set up as they ran in to a lot of problems, had people leave etc. and we also took longer to test things. Part of this was also due to not being able to speak to people on the phone. Implementation eventually was ok and the system seems to be working well with some teething problem but still across all of our staff the biggest complaint is the support. Definitely value for money though as far as the product goes. Switched from [Filebound](https://www.capterra.com/p/143789/Filebound/) Filebound was about 2.5 times more expensive per month, was not as feature rich as Docuworx and they want to charge us for every change. It also did not have an API integration with our SMS and when it did come they wanted to charge us for it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User 会社員 Marketing and Advertising ### "オンライン帳票受け渡しツール" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 January 20, 2023 Pros 現物でやり取りするのと同じようにオンライン上で帳票のやり取りが可能な点 Cons オリジナルデータを開く際に別で同じ種類のファイルを開いていると開くことができない点 Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User 会社員 Marketing and Advertising ### "書類の電子化と受け渡しがスムーズに" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 January 20, 2023 Pros 従来の紙書類のように電子ハンコを押印でき、宛先のトレーにドラッグアンドドロップでスムーズに渡すことができます。 Cons 動作が重いのと、接続が切れてしまうことがあります。 Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User 建設業 Civil Engineering ### "バインダー機能は最高！" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 January 6, 2023 テキストに簡単な図を描いたりするのが、比較的容易で使いやすい Pros 最大魅力はバインダー機能です。書類作成で編集、修正する際に非常に役立っています。 Cons DocuWorksに変換(印刷)に時間がかかること。また、変換が立ち上がった際に、そのファイルが前に出てくる所(例えば、他のファイルをいじっていて、ファイル名を変えている途中でも印刷が完了すると作業中のファイル名の修正がリセットされる) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User 会社員 Electrical/Electronic Manufacturing ### "ファイル共有機能が優秀" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 December 17, 2022 Pros 客先にも導入しており、ドキュメントのみならず図面データなどのデータも共有がスムーズに行える。公開、非公開設定や自分だけのスペースなど作成できて、公開範囲を決めることで社内外の公開設定も容易に行える。 Cons アンインストールする際に、ライセンス認証を解除してから行わないと認証されたままアンインストールしてしまい、ベンダーに連絡をしてライセンス解除をしてもらわないといけないため、アンインストール時は自動で認証を解除してほしい。 Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User 測量 Civil Engineering ### "操作が簡単で早い" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 November 14, 2022 Pros DocuWorks上で見ながら並べ替え、配置、移動、編集をすべて行える。 Cons ファイルだけで公開しても見られる環境が少ない。見るためには別途ビューアーが必要 Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.