# Best Live Agent Alternatives 2026 | Capterra

> Looking for alternatives to Live Agent? Find out how Live Agent stacks up against its competitors with real user reviews, pricing information, and what features they offer.

Source: https://www.capterra.com/p/274831/Live-Agent/alternatives

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# Alternatives to Live Agent

[4.5 (6)](https://www.capterra.com/p/274831/Live-Agent/#reviews)

Write a Review!

[View Profile](https://www.capterra.com/p/274831/Live-Agent/)

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## Top Live Agent Alternatives

Live Agent

* * *

Starting from:

Not provided by vendor

Pricing Model:

Not provided by vendor

* * *

Overall Rating:

[4.5 (6)](https://www.capterra.com/p/274831/Live-Agent/#reviews)

Ease of Use

4.3

Customer Service

4.6

Features

4.5

Value for Money

4.4

* * *

Starting from:

$39/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.4 (4070)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Ease of Use

4.3

Customer Service

4.3

Features

4.4

Value for Money

4.2

* * *

Starting from:

$20/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.5 (2211)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/)

Ease of Use

4.4

Customer Service

4.3

Features

4.5

Value for Money

4.5

* * *

Starting from:

€61/Per Month

Pricing Model:

Flat Rate

* * *

Overall Rating:

[4.2 (983)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Ease of Use

4.0

Customer Service

4.0

Features

4.3

Value for Money

4.2

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All Live Agent Alternatives

At a Glance

Top Alternatives for Live Agent

-   [Zendesk Suite](#product_ffc45fc8-9499-40c2-b1ba-a6d200b7a22f)
-   [Zoho Desk](#product_81110b70-0546-4846-9874-a6d200b7a22f)
-   [Bitrix24](#product_d4f9fc76-9ea5-40e1-99c4-a6d200b2e0b3)
-   [LiveAgent](#product_79dc58b6-851f-4ee1-9b1d-a6d200b4f35c)
-   [Freshdesk](#product_7ab9772e-1e92-48c9-bfbb-a6d200b42fbe)

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by CyberSentriq

[4.7 (1753)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Award-winning live chat, help desk, ticketing and call center software, now UP TO 75% OFF. Start for free with a 30-day trial. [Learn more about LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)

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by Freshworks

[4.5 (3407)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity. [Learn more about Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)

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by Intercom

[4.5 (1131)](https://www.capterra.com/p/134347/Intercom/reviews/)

Intercom is the complete AI-first customer service platform, improving experiences for customers, support agents, and managers [Learn more about Intercom](https://www.capterra.com/p/134347/Intercom/)

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by Salesforce

[4.4 (18765)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Drive growth with Sales Cloud 360, the best-in-class sales solution that drives rep productivity on the world's #1 CRM platform. [Learn more about Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

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by Zoho

[4.7 (1367)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/)

Zoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe. [Learn more about Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)

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by Salesforce

[4.5 (816)](https://www.capterra.com/p/136189/Salesforce/reviews/)

Boost mobile worker productivity, optimize scheduling and dispatch, and drive field efficiency with Salesforce Field Service. [Learn more about Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/)

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by Text

[4.6 (1713)](https://www.capterra.com/p/62194/LiveChat/reviews/)

LiveChat lets existing and prospective customers talk to your company via your website and give them a personal experience in real time [Learn more about LiveChat](https://www.capterra.com/p/62194/LiveChat/)

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by Text

[4.6 (179)](https://www.capterra.com/p/185973/HelpDesk/reviews/)

HelpDesk is an online ticketing system designed to simplify your teams work. Provide outstanding customer support. Effortlessly. [Learn more about HelpDesk](https://www.capterra.com/p/185973/HelpDesk/)

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## [Milvus](https://www.capterra.com/p/202528/Milvus/)

by Milvus

[4.8 (298)](https://www.capterra.com/p/202528/Milvus/reviews/)

Intelligent helpdesk and IT management system. [Learn more about Milvus](https://www.capterra.com/p/202528/Milvus/)

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## [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)

by Tidio

[4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/)

Tidio is customer support software with live chat, help desk, chatbot, and AI agent options designed to streamline support. [Learn more about Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)

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## [Superchat](https://www.capterra.com/p/210968/Superchat/)

by SuperX

[4.8 (282)](https://www.capterra.com/p/210968/Superchat/reviews/)

Superchat gives businesses an easy way to communicate with customers and to create unique customer experiences. [Learn more about Superchat](https://www.capterra.com/p/210968/Superchat/)

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## [Gladly](https://www.capterra.com/p/156723/Gladly/)

by Gladly Software

[4.8 (138)](https://www.capterra.com/p/156723/Gladly/reviews/)

A modern customer service platform that powers fast, personal, AI-assisted support—no tickets, no silos, just seamless conversations. [Learn more about Gladly](https://www.capterra.com/p/156723/Gladly/)

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Software Found In

-   [Live Chat Software](https://www.capterra.com/live-chat-software/)
-   [Customer Service Software](https://www.capterra.com/customer-service-software/)