# Ghost Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Ghost Software - reviews, pricing plans, popular comparisons to other Video Marketing products and more.

Source: https://www.capterra.com/p/274854/Ghost/reviews

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# 

 Ghost Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Ghost

## What is Ghost?

Ghost is an interactive video platform and player that enables you to effortlessly create and publish videos on your website. You can enhance the engagement and conversions of your audience by adding calls-to-action (CTAs) to all of your videos, providing a seamless experience to your customers. Creating videos doesn't have to be hard - Extend the lifespan of your social content by importing videos directly from Instagram or in bulk. Flexible video display options - Showcase your videos on your website using our inline player, carousel for curated collections, or fixed widget. Measure your success - Make data-driven decisions by owning your performance and conversion data with video on your website.

## What is Ghost used for?

[Video Marketing](https://www.capterra.com/video-marketing-software/)[eCommerce](https://www.capterra.com/ecommerce-software/)

Top alternative

Featured

Overall rating

Based on 3 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$29

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Ghost?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://ghostretail.com&name=Ghost)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Ghost

5.0 (3)

VS.

[4.7 (172)](https://www.capterra.com/p/82313/Wistia/reviews/)

Starting Price

$29

Flat Rate, Per Month

Starting Price

$19

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (3)

Ease Of Use

4.7 (1,045)

Value For Money

5.0 (2)

Value For Money

4.3 (722)

Customer Service

5.0 (2)

Customer Service

4.6 (626)

## Ghost alternatives

[4.7 (258)](https://www.capterra.com/p/182240/Vyond/reviews/)

Starting price

$58.00

Per User, Per Month

[Vimeo](https://www.capterra.com/p/122348/Vimeo-Pro/)

[4.6 (1,045)](https://www.capterra.com/p/122348/Vimeo-Pro/reviews/)

Starting price

$9.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/122348/Vimeo-Pro/)

[Viloud](https://www.capterra.com/p/236565/Viloud/)

[4.8 (54)](https://www.capterra.com/p/236565/Viloud/reviews/)

Starting price

$29.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/236565/Viloud/)

Highest Rated

[Gumlet](https://www.capterra.com/p/207067/Gumlet/)

[4.9 (202)](https://www.capterra.com/p/207067/Gumlet/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/207067/Gumlet/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Lead Capture

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Automatically identify and save contact information of potential customers

Multi-Channel Distribution

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers

ROI Tracking

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Monitor conversion rates and analyze effectiveness and profitability of marketing efforts

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

Content Management

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Ghost 30 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Add customized logos and colors to align with company branding

Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.)

Pre-designed layouts that can be customized to match preferences and requirements

Protect sensitive data for digital privacy

Tracks metrics that provide insight into how a user interacts with any interface or product

Automatically identify and save contact information of potential customers

Manage the process of attracting and converting business prospects into leads

Collection of images, videos and other digital content that can be used

Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Manage and track customer orders for goods, investments, or any other purchases

Design, communicate, and distribute incentives to perform a specific action

Receive data and information in real time

Record live video calls to play later

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Monitor conversion rates and analyze effectiveness and profitability of marketing efforts

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Market event via social media tools

Allows businesses to share their videos on social media.

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Monitor user activity through engagement methods

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Create professional looking videos by manipulating video footage with filters, special effects, trimming, filters and transitions

Store, stream and distribute video content across various online platforms.

Allows users to view videos without downloading media files

Allows videos to be tagged with an identifier to enable easier search

Interact with data visualization elements, such as charts and graphs, to drill down into data

Get Advice

We can help you find the software with the features you need.

Features

4.3 (3)

4.3

Based on 3 reviews

## Pricing

Value for money

5.0 (2)

Free Trial

Free Version

Basic

$0.00

Pro

$29.00

Flat Rate,Per Month

Value for money

5.0 (2)

5.0

Based on 2 reviews

## Integrations

[

Instagram](https://www.capterra.com/p/210721/Instagram/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (2)

5.0

Based on 2 reviews

## User reviews

Overall rating

5.0

Based on 3 reviews

Filter by rating

5(3)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SS

Shirin S.

Co-Founder

Apparel & Fashion

### "Great Team!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

May 25, 2023

Pros

GhostRetail is a great platform to integrate video shopping for our customers. The platform is super easy to use and implement.

Cons

I wish there were ways to host multiple customers at the same time, but I know GhostRetail is constantly improving their offerings and I'm excited to see what they come up with!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 26, 2023

Thank you so much for the kind words - and the feedback! You're absolutely right that we're always innovating and we love getting insight like this to help guide our roadmap. Looking forward to continuing to team up with you on your video commerce journey!

SM

Shawna M.

Owner

Retail

### "Ghost 5 star 🌟"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 16, 2023

Customer service is amazing. Questions are immediately addressed and technical questions answered promptly

Pros

Love the ease of use of uploading the videos. Ghost is super user friendly and love how the app keeps the user on the website without leaving to another platform.

Cons

Love the app! My only drawback is having to convert .mov files into mp4…this is the only thing that adds more time to uploading files

Reasons for choosing Ghost

We use ghost live and other web and design services with ghost. Keeping the app within a company we use already is seamless.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 26, 2023

Thank you so much for the kind words - and the feedback! We've loved working with you to bring video commerce into your strategy, and will definitely take your insights on our shoppable videos back to the product team for consideration as part of our roadmap.

AW

Adam W.

eCommerce Strategy

Food & Beverages

### "Great company, cool tech, ahead of the curve."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 16, 2023

I am happy overall. I see our ghost subscription as an investment, and I think it will pay off as the tech matures and the idea of video shopping, live shopping, and beyond becomes more mainstream.

Pros

\[sensitive content hidden\] & the ghost retail team have done a great job getting us up and running. They offer advice and support, and are truly invested in our day to day success. They keep us in the loop as the tech is changing and the directions they are going. They take our input and feedback to create stronger product.

Cons

The biggest challenge for us is getting customers comfortable with the idea of direct video. We have trouble overcoming this obstacle. However, ghost recognized this and are creating new products to help ease that transition. It feels like they have a solid understanding of the space.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 26, 2023

Thank you so much Adam for the kind words - and the feedback. We've loved teaming up with you as we explore the potential of video commerce for your business. We can't wait to see what happens with the next steps in our collective video commerce journey and thank you for being such an innovative and dynamic partner.

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