# Zoön Loyalty Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Zoön Loyalty the right Benefits Administration solution for you? Explore 29 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/274858/Zon-Loyalty/reviews

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Zoön Loyalty

4.4 (29)

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Last updated March 26th, 2026

# Reviews of Zoön Loyalty

Ease of use

4.6

Customer Service

4.2

## Pros and Cons in Reviews

PB

Pedro B

Specialist EngineerElectrical/Electronic Manufacturing, 10,001+ employeesUsed the software for: 1-2 years.

“I like how the platform condenses point benefits and discounts in stores and services.“

June 10, 2025

PB

Pedro B

Specialist EngineerElectrical/Electronic Manufacturing, 10,001+ employeesUsed the software for: 1-2 years.

“I find the user interface lacking a bit of friendliness, it is a bit plain with mostly text (mainly when redeeming points) and the company logo is streched.“

June 10, 2025

FM

Francisca M

Commercial Project ManagerElectrical/Electronic Manufacturing, 5,001 - 10,000 employeesUsed the software for: 6-12 months.

“What I liked most about Zoön Loyalty is that it is easy to use and optimal for searching for company benefits and redeeming points.“

February 15, 2024

RD

Ronny D

PMElectrical/Electronic Manufacturing, 201 - 500 employeesUsed the software for: Less than 6 months.

“Color design or interface, seems a bit dated“

March 19, 2024

## Showing most helpful reviews

Showing 1-25 of 29 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
TECHNICAL SALES SUPPORT PROFESSIONAL  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Review from an user"

November 17, 2023

5.0

I am an user since over 4 years, but it rarely use a benefit, I didn´t know what the offer of benefits is, I know it is accessible if I enter to the website, but maybe it will be helpful is a catalog is sent from time to time to be aware of the benefits.

Pros

the easy interface, it is very friendly

Cons

I think they may send a catalog of the current benefits and maybe promotions/discounts when apply. it will be helpful.

Review Source

DH

Daniel H.  
Senior Ingineer  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### " It is an excellent way to request days when one requires it and easy to use."

June 19, 2025

4.0

My experience has been very good. I really like it and would recommend it. This kind of thing is greatly appreciated.

Pros

The app is very easy to use, fast, responsive, and intuitive. The few times I've used it, I haven't had any issues.

Cons

I haven't had any problems requesting my points. That's why I have no comments on this matter. So no comments.

Review Source

RC

Rodrigo C.  
Service Engineer  
Mining & Metals  
Used the software for: 2+ years

### "give me my points"

October 8, 2024

1.0

worst experience ever, give me my points!

Pros

nothing, I should have at least 3000 points to use, but I've got none

Cons

that I don't have the amount of points that I should have

Review Source

Response from Zoön Loyalty

October 16, 2024

Hola estimado, espero que esté teniendo un buen día. Le comento que la entrega de puntos depende estrictamente de su empleador. Nuestra plataforma funciona como un sistema operativo que facilita la administración de los puntos, pero no es responsable de su otorgamiento. Por último, le informo que su empleador dispone de un canal de soporte y reclamos para abordar este tipo de solicitudes. Si tiene alguna otra consulta, no dude en escribirnos a contact@zoonloyalty.io. Saludos cordiales,

PB

Pedro B.  
Specialist Engineer  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Good Platform Overall"

June 10, 2025

5.0

Pros

I like how the platform condenses point benefits and discounts in stores and services. It is useful to have these things in only one place, it makes easier to spot what new discounts/opportunities are available

Cons

I find the user interface lacking a bit of friendliness, it is a bit plain with mostly text (mainly when redeeming points) and the company logo is streched.

Review Source

GM

German M.  
Contract Management Professional  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "Great, simple yet effective."

April 14, 2025

5.0

Very nice, it gets the job done and without errors.

Pros

Quick, direct and easy to use, it provides what you are looking for.

Cons

a bit outdated in scheme or design, looks like an old classic style of web page.

Review Source

MS

Marcos S.  
Specialist Automation  
Industrial Automation  
Used the software for: 2+ years

### "Good quality"

December 23, 2024

5.0

In overwall i like the plataform and recoment to my cowokers.

Pros

Good % in discounts and not sure if was luck, but there is always something that i need in that moment.

Cons

I expected more discounts. Sometimes there is no much options in some categories

Review Source

LN

Luciano N.  
Commercial Project Manager  
Mining & Metals  
Used the software for: 6-12 months

### "Excellent work"

August 23, 2024

5.0

it is a great tool to deal with it. everything was very easy to find

Pros

Easy to work, very intuitive and fast menu

Cons

nothing i think it is pretty easy to use

Review Source

Response from Zoön Loyalty

August 29, 2024

Hi Luciano, thank you for your reply. It is essential to keep improving!

CC

Cesar C.  
Country Business Manager  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Very usefull tool with space of impromevent"

November 3, 2023

4.0

Pros

I like the options that they offer and the variety of them

Cons

The difficulty of using the platform like access.

Review Source

GR

Giovanni R.  
Finance Manager  
Financial Services  
Used the software for: 1-2 years

### "Efficient Solution for Employees Management "

May 2, 2024

5.0

Pros

The tool focus on the welfare of employees, and there is rational communication

Cons

The recording of employees behaviour is well handled by the app

Review Source

SM

Sebastian M.  
Field Service Engineer  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Nice Platform"

November 28, 2023

4.0

pretty good, im very satisfied whits the platfomr

Pros

It's easy to use and you always get what you log in for

Cons

i dont use it very often, sometimes i thinks there are to many submenus

Review Source

VR

Vithdiley R.  
Bid Manager  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Dias Libres el mejor beneficio"

October 28, 2024

4.0

Mi experiencia ha sido buena, solo lo he usado para canjear dias libres.

Pros

La posibilidad de obtener dias libres , es un beneficio adicional a los dias de vacaciones que generas en el año.

Cons

Con respecto a los beneficios de tiendas deportivas, o gimnasio no hay mucha variedad.

Review Source

FC

Felipe C.  
Product Manager  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Muy buen sistema de fidelizacion de empleados"

August 28, 2024

5.0

El sistema de beneficios de puntos me ha permitido obtener mayor flexibilidad en al momento de solicitar tiempo libre

Pros

El propio sistema de puntos ha sido muy beneficioso para mi y para mi familia al contar con tiempo libre

Cons

Lo que menos he usado han sido los convenios con empresas y descuentos.

Review Source

GS

Giovanni S.  
Electronic Engineer  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Zoon Loyalte Good App"

July 11, 2024

4.0

In general the application is Great in my opinion

Pros

Easy to use for every person in the company.

Cons

Sometime the app is slow, but after a minute is good

Review Source

FM

Francisca M.  
Commercial Project Manager  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Very good application "

February 15, 2024

5.0

Pros

What I liked most about Zoön Loyalty is that it is easy to use and optimal for searching for company benefits and redeeming points.

Cons

So far I have not found anything wrong with the application as it is fast and has everything in visibility.

Review Source

MN

Marcelo N.  
Digital and Automation SI Manager LAM  
Hospital & Health Care  
Used the software for: 2+ years

### "Benefit Loyalty Portal review as user and team leader"

December 18, 2023

4.0

Has been a good one. I think the site shall send you notifications so you can remmebr and not loose your anual benefits.

Pros

I can manage requests from my team members, centrally.

Cons

Navgation is ok, but it could be more intuitive

Review Source

MG

Mauricio G.  
Finance Analyst  
Civil Engineering  
Used the software for: Less than 6 months

### "Review Zoon"

May 11, 2024

5.0

Very good experience, this website is very friendly to use.

Pros

It shows many benefits in one place, you can search for your needs.

Cons

you can know many benefits. Also, there are many discounts with other companies.

Review Source

dA

daniel A.  
ELECTRONIC ENGINEER  
Hospital & Health Care  
Used the software for: 2+ years

### "ACCESSIBILITY"

December 11, 2023

5.0

Pros

HAVING ACCESS THROUGH THE WEB AND THROUGH AN APP FACILITATES THE USE OF THE BENEFITS QUICKLY

Cons

I REALLY DIDN'T FIND ANY DISADVANTAGES, THE ENTIRE ENVIRONMENT IS EASY TO ACCESS, AND VERY INTUITIVE. I DON'T SEE THAT THEY HAVE DEFICIENCIES

Review Source

MPC

Maria Pia C.  
Project Manager Internal  
Mining & Metals  
Used the software for: 6-12 months

### "Plataforma amigable, clara y concreta"

June 7, 2024

4.0

Estoy muy alegre, ya que la plataforma es de muy fácil acceso

Pros

Cuenta con toda la información mas importante en la pantalla de inicio

Cons

explicación de como acceder a un beneficio

Review Source

GM

Gabriel M.  
Comercio Exterior logistics  
Business Supplies and Equipment  
Used the software for: 1-2 years

### "goods service"

January 4, 2024

5.0

in general it is good even though it is necessary for the platform to change the agreements with the service companies.

Pros

published discounts and promotions...more companies in agreement and according to the country of Chile..

Cons

some promotions are not good and are not very attractive to people...

Review Source

RM

Raul M.  
Commercial Sales Manager  
Oil & Energy  
Used the software for: 2+ years

### "Beneficios"

October 17, 2023

5.0

Pros

Administrative benefits option, it is a good incentive for employees.

Cons

To approve or reject there should be two buttons and thus avoid a step in that action. Today you must choose and send.

Review Source

sC

sebastian C.  
Digital solution expert  
Hospital & Health Care  
Used the software for: 2+ years

### "Nice view and easy to use"

October 18, 2023

4.0

Pros

Is easy to use, have a friendly interface

Cons

There are no much information about the employes and database

Review Source

MCD

Marcos Correia D.  
Automation Specialist  
Industrial Automation  
Used the software for: 2+ years

### "Pros Cons of Zoon Loyalty"

January 24, 2024

5.0

Pros

How easy is to use and find what you need.

Cons

I wanted more options to exchange my points.

Review Source

NR

Nicolas R.  
Head of Finance  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Good platform!"

October 24, 2023

5.0

I have used it just a little but I had a great experience with it.

Pros

I like the simple and friendly user interface. I was impressed for the quick reply when I needed support.

Cons

It would be nice to have an email every once in a while to know when the benefits have changed.The email for support siemens@beneplus.cl apparently is not working, but once I had the correct email I got a reply straight away in no time.

Review Source

RD

Ronny D.  
PM  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Platform review"

March 19, 2024

5.0

Pros

Easy to use, nice an intuitive design. All the needed information is at one click

Cons

Color design or interface, seems a bit dated

Review Source

HR

Hernan R.  
Specialist engineer  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Good"

November 28, 2023

5.0

Pros

it's a necessary platform for every big company

Cons

I would like a faster and easy website .

Review Source

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