--- title: "Kigo Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Kigo Software - reviews, pricing plans, popular comparisons to other Vacation Rental products and more." source_url: "https://www.capterra.com/p/274975/Kigo/" page_type: "product" language: "en" --- # Kigo Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Kigo ## What is Kigo? Kigo, a Guesty Company; is the trusted global platform for short-term management professionals, enabling companies to effortlessly expand their property portfolio and drive revenue. Companies around the world use Kigo's complete vacation rental software solution to easily manage bookings across multiple properties in their portfolios. With solutions including channel management, websites, payments, operations, maintenance and more, we're here to help take your business to the next level. ## What is Kigo used for? [Vacation Rental](https://www.capterra.com/vacation-rental-software/)[Reservations](https://www.capterra.com/reservations-software/) Top alternative Featured Overall rating Based on 156 user reviews Reviews sentiment Positive 67% Neutral 11% Negative 22% Pros & cons Automated multi-platform calendar updates Comprehensive vacation rental management Persistent software bugs and glitches Starting price $59 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Kigo?[Manage this product listing](https://www.g2.com/products/kigo/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Kigo 3.7 (156) VS. [4.8 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price $59 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.7 (152) Ease Of Use 4.6 (1,623) Value For Money 3.7 (89) Value For Money 4.6 (1,549) Customer Service 3.7 (152) Customer Service 4.7 (1,591) ## Kigo alternatives [4.5 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.7 (548)](https://www.capterra.com/p/169863/Your-Porter-App/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (485)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Breezeway](https://www.capterra.com/p/186514/Breezeway/) [4.6 (196)](https://www.capterra.com/p/186514/Breezeway/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/186514/Breezeway/) [View all alternatives](https://www.capterra.com/p/274975/Kigo/alternatives/) ## FAQs about Kigo Overview ### What problems does Kigo solve? Kigo solves double bookings, disconnected calendars, and time-consuming reservation work for vacation rental businesses by syncing availability, rates, and property details across booking channels. Property managers, rental agencies, and owner-facing teams use it to automate online bookings, guest communications, owner reporting, and daily operations without juggling separate tools. Answer based on 66 reviews Overview ### Which roles and teams benefit most from Kigo? Kigo is most used by owners, founders, and C-suite leaders overseeing short-term rental operations and business performance. Property managers, general managers, and administrators rely on it to handle reservations, guest communications, and day-to-day workflows, while directors and marketing or business development teams use it to improve visibility, coordination, and growth. Answer based on 136 reviews Overview ### What company size and industries is Kigo built for? Kigo is designed for vacation rental management professionals of any size, but it is used overwhelmingly by small businesses at 99%, especially in Hospitality at 46%. It also serves Real Estate at 27% and Leisure, Travel & Tourism at 16%, with vacation rental management as the most common use case. Answer based on 156 reviews Features and Usability ### What are the key features of Kigo? Kigo includes core vacation rental features like channel management, calendar synchronization, booking management, and online booking. Reviewers also focus on differentiators such as website management, third-party integrations, guest communications, and owner statements, with customer support frequently mentioned alongside these tools for day-to-day operations. Answer based on 73 reviews Integrations ### Which third-party tools and platforms does Kigo integrate with? Kigo integrates with Handle, Operto, PriceLabs, Safely Open, and Turno. These connections span property operations, guest experience, pricing, protection, and cleaning workflows, giving property managers direct links to key vacation rental tools without relying only on manual processes. Answer based on 42 reviews Getting Started and Support ### How easy is it to onboard and train a team on Kigo? Kigo offers in-person training, live online sessions, webinars, documentation, and videos. Team members often learn core tasks quickly, especially day-to-day users handling bookings and calendars. Admins and new managers usually need more time for setup and configuration, and some reviewers say self-training is harder without fuller manuals or demo accounts. Answer based on 21 reviews Getting Started and Support ### What customer support options does Kigo offer, and how do users rate the experience? Kigo offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live rep, and chat. Users often describe support as responsive, clear, and helpful during onboarding and troubleshooting, with dedicated contacts adding value. Some report inconsistent follow-through, slower resolutions for complex issues, limited training, and communication gaps during escalations. Answer based on 73 reviews Features and Usability ### Is Kigo easy to use for vacation rental management? Kigo works well for many vacation rental teams, but ease of use is mixed depending on setup and workflow complexity. Many property managers find booking management, templates, and dashboards straightforward after onboarding, while others describe the interface as clunky, dated, or hard to learn, especially during implementation and channel configuration. Answer based on 38 reviews Features and Usability ### How well does Kigo handle channel management? Kigo handles multi-channel distribution well for many vacation rental businesses, but channel coverage and connectivity can still cause issues. Property managers often like centralized calendar sync, rates, and availability updates across listing sites, while some teams report difficult setup, inconsistent integrations, limited portals, or occasional connection problems with major channels. Answer based on 30 reviews ## Pros and Cons Automated multi-platform calendar updates 81% positive reviews out of 27 Most reviewers indicate calendar synchronization streamlines booking management, prevents double bookings, and saves significant time. Persistent software bugs and glitches 79% negative reviews out of 29 Most users report bugs and issues disrupt daily operations, with slow resolution and frequent unresolved technical problems. Comprehensive vacation rental management 81% positive reviews out of 26 Most reviewers describe vacation rentals support as making property listing, organization, and business growth much more manageable. ## Features AI summary Based on 3,980 Vacation Rental reviews Capterra data shows that buyers of vacation rental software rank the following features as their top priorities: - **Calendar Management** (**70%** of reviewers rated this feature as critical) - **Data Synchronization** (**66%**) - **Reservations Management** (**67%**) Kigo supports all three features that reviewers rate as most important: **Calendar Management**, **Data Synchronization**, and **Reservations Management**. Together, these capabilities help businesses keep availability accurate across channels, keep property and booking data up to date, and manage reservations more efficiently, allowing teams to reduce double bookings, respond faster, and maintain smoother day-to-day operations. Calendar Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Reservations Management 4.2 (13) 69.23% of 13 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Online Booking 4.4 (10) 60.00% of 10 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Payment Processing 3.5 (13) 53.85% of 13 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions For Vacation Rentals 4.2 (13) 69.23% of 13 reviewers that rated this feature as important or highly important Designed for vacation rentals Guest Experience Management 3.3 (13) 38.46% of 13 reviewers that rated this feature as important or highly important Capture guest experience at a granular level and utilize data to deliver tailored services Kigo 37 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Contact Management: Manage, organize, and store contact information - Credit Card Processing: Accept and process credit card transactions - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Support: Provide online support for your customers through live chat or help desk functionality - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Templates: Pre-made examples and templates for emails - For Vacation Rentals: Designed for vacation rentals - Guest Communications: Communicate with guests directly within the system - Guest Experience Management: Capture guest experience at a granular level and utilize data to deliver tailored services - Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff - Inventory Management: Track and manage inventory levels to maintain proper supply - Online Booking: Book meetings and appointments through a website or digital platform - Owner Statements: Report showing financial balance at the beginning and the end of the period, along with activity - Payment Processing: Accept, record, and reconcile financial transactions - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Property Management: Add, view, and edit details of all properties managed by an agency that are available for sale or rent - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Website Integration: Seamlessly integrates with 3rd party websites - Website Management: Built-in website builder or integration with third-party site - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 3.7 (90) 3.7 Based on 90 reviews ## Pricing Value for money 3.7 (89) Free Trial Basic $59.00 Flat Rate,Per Month Value for money 3.7 (89) 3.7 Based on 89 reviews ## Integrations [ PriceLabs](https://www.capterra.com/p/158348/PriceLabs/)[ Turno](https://www.capterra.com/p/166734/Turno/)[ Operto](https://www.capterra.com/p/248282/Operto-Connect/)[ Handle](https://www.capterra.com/p/187789/Handle/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.7 (152) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.7 (152) 3.7 Based on 152 reviews ## User reviews Overall rating 3.7 Based on 156 reviews Filter by rating 5(70) 4(34) 3(17) 2(11) 1(24) Mentioned topic Sorted by most recent MR Matthew R. CEO Real Estate ### "0 star for kigo and their rip off scams. " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 22, 2022 Negative. Wish I could give 0\* Pros Not a single thing worked or functioned. Minimal training, embarrassing support. Cons Every single thing. Rude management and account managers, who nit only tell you they couldn't care less about your company, they prove it to you. I was genuinely shocked at how aware they are this software doesn't work, but bill you so far above and beyond what you signed and agreed to. When you question it, expect to be hung up on. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VS Victoria S. Owner/Guest Services Manager Leisure, Travel & Tourism ### "Kigo delivers " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 30, 2022 We are extremely satisfied with Kigo. The functionality of the program and the customer service has been top notch. Pros We liked the comprehensiveness of the software. It does everything that we need. Kigo makes running our vacation rental business a bit easier. Cons As a smaller company with a smaller vacation rental inventory we had concerns regarding the price point and the minimum monthly fees. Reasons for choosing Kigo Kigo provided the most comprehensive product. The booking calendar appearance, platform was appealing. It was critical for us to have a channel manager that would update calendar and content in real time, allow for inhouse reservations and payment processing, include a guest messaging system and offer reporting for operational and accounting process. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 17, 2022 Hi Victoria! Thank you for your kind feedback, your words are very much appreciated. Your account Manager has reached out to you, please, do not hesitate in letting us know if there's anything we can do to improve your experience with Kigo. Have a great day! JS John S. Director Leisure, Travel & Tourism ### "Good complete software for vacation rentals" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 September 30, 2022 Kigo is used as my critical software for my business Pros The management with the OTA's, bookings and the automated payments Cons Operations management for the cleaners and handymand Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 4, 2022 Hi John, we are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone! TS Teva S. principal Leisure, Travel & Tourism ### "Kigo Review" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 September 29, 2022 Overall the ppl who I have interacted with are nice. The software sucks in my opinion. Not intuitive at all, clunky and just leaves me frustrated much of the time. Pros The calendar is helpful. I am just typing now because of minimum characters. Cons Everything else. The functionality is clunky. My concept of what KIGO was when I signed up and what I think it should be vs. what it actually is for me is totally different. I only use it because I dont have time to find something better. Reasons for choosing Kigo cant remember exactly Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 4, 2022 Hi Teva, thank you for your feedback. We're really sorry you're experiencing those issues. Our Customer Sucess Team will reach out to you to see, if we can help you make the most out of Kigo. BS Bruno S. CFO Hospitality ### "Simply the Best" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 28, 2022 The software that I love since beginning in 2015 Pros Easy to use, and features , solutions, lay out, etc Cons pro calendar speed , slow to load the homes and should contain prices as on initial launch of pro .... Reasons for choosing Kigo software lay out, support and team Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 4, 2022 Hi Bruno, thank you so much for taking the time to leave an excellent rating. We really appreciate our collaboration. Please let us know what we can do for you in the future! SM Sarah M. General Manager Leisure, Travel & Tourism ### "Good and Not So Good" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 September 28, 2022 We loved Kigo until recent changes were made and have made the ease of use much more difficult. Pros Keeping our calendar updated and making reservations is easy Cons Since the change to Kigo Pro, there have been many unsolved issues. But I think what I like the least is not having better accounting reports. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 4, 2022 Hi Sarah, thank you for your feedback. We are really sorry you're not satisfied with KigoPro, Our Customer Success Team will reach out to you to get further feedback and see, how we can help you love Kigo again! DG Dayana G. Manager Hospitality ### "Kigo" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 September 28, 2022 So far it's ok Pros Easy feature, easy to use best customer services Cons Taxes has to be made manually, inspection don't have check list and don't have a place to upload the pictures for inspection and housekeeping Switched from [CiiRUS](https://www.capterra.com/p/134175/CiiRUS/) Costumer services Alternatives considered [MAPRO](https://www.capterra.com/p/250782/MAPRO/) Reasons for choosing Kigo They were very bad Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 4, 2022 Hi Dayana, thank you so much for taking the time to leave us a rating. We are looking forward to keep working together! DP Donnie P. Operations Supervisor Hospitality ### "Kigo Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 September 28, 2022 Challenging Pros Holistic process. End to end process. Holistic process. End to end process. Cons Managing Day-to-day Tasks and syncing with other OTAs. Alternatives considered [Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 4, 2022 Hi Donnie, thank you for sharing your feedback with us! We would like the opportunity to investigate your feedback further. Please, could you contact us at AM@kigo.net? We are looking forward to keeping working together! LF Laurens F. Owner Hospitality ### "Great!!! Please read my rating in detail. I have very specific requests. " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 September 28, 2022 Tracking for ads doesn't work well because we can't put a tag on the check-out page. Please also look at the rating description I did on the site before this. Everything else I like. I would like to work with you for a long time. We will grow further and might need to discuss pricing then. It's a quite high percentage to pay when we have more properties. We try to double every year. Switched from [Wix](https://www.capterra.com/p/169007/Wix/) We grew and had more than one location Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 4, 2022 Hi Laurens, thank you so much for this great review & feedback! We really appreciate you being a customer and helping to share the word about us. We're here for you anytime, and Our Customer Success team will look into your comments. AP Alina P. Owner Leisure, Travel & Tourism ### "Kigo everyday user" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 4/10 September 28, 2022 Customer support is good but the system itself is confusing and not user friendly Pros Calendar availability. Guest communication Cons Document management. Cleaning vendors schedule Alternatives considered [Guesty](https://www.capterra.com/p/159377/Guesty/) Reasons for choosing Kigo Price and futures Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 4, 2022 Hi Alina, first of all, thank you so much for sharing your feedback with us—we really value your input and flagging up areas where we can further improve. We're happy to hear you like our Calendar and GuestXP! Our Customer Sucess Team will reach out to you, to see what we can do to make you feel more confident with these other features. [View all Reviews](https://www.capterra.com/p/274975/Kigo/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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