# Kigo Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Kigo Software - reviews, pricing plans, popular comparisons to other Vacation Rental products and more.

Source: https://www.capterra.com/p/274975/Kigo

---

# 

 Kigo Software Review 2026: Features, Integrations, Pros & Cons

Last updated on April 15, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Kigo

## What is Kigo?

Kigo, a Guesty Company; is the trusted global platform for short-term management professionals, enabling companies to effortlessly expand their property portfolio and drive revenue. Companies around the world use Kigo's complete vacation rental software solution to easily manage bookings across multiple properties in their portfolios. With solutions including channel management, websites, payments, operations, maintenance and more, we're here to help take your business to the next level.

## What is Kigo used for?

[Vacation Rental](https://www.capterra.com/vacation-rental-software/)[Reservations](https://www.capterra.com/reservations-software/)

Top alternative

Featured

Overall rating

Based on 156 user reviews

Reviews sentiment

Positive

67%

Neutral

11%

Negative

22%

Pros & cons

Automated multi-platform calendar updates

Comprehensive vacation rental management

Frequent unresolved software glitches

Starting price

$59

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Kigo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.guesty.com/&name=Kigo)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Kigo

3.7 (156)

VS.

[4.8 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting Price

$59

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.7 (152)

Ease Of Use

4.6 (1,524)

Value For Money

3.7 (89)

Value For Money

4.6 (1,456)

Customer Service

3.7 (152)

Customer Service

4.7 (1,497)

## Kigo alternatives

[4.5 (1,289)](https://www.capterra.com/p/131924/Lodgify/reviews/)

Starting price

$16.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.7 (547)](https://www.capterra.com/p/169863/Your-Porter-App/reviews/)

Starting price

$16.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.4 (466)](https://www.capterra.com/p/159377/Guesty/reviews/)

Starting price

$23.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (259)](https://www.capterra.com/p/100831/OwnerRez/reviews/)

Starting price

$40.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/274975/Kigo/alternatives/)

## Pros and Cons

Automated multi-platform calendar updates

81% positive reviews out of 27

Most reviewers describe calendar synchronization as a major time-saver, reducing double bookings and streamlining updates across multiple booking sites.

Frequent unresolved software glitches

79% negative reviews out of 29

Most users report bugs and issues persist, with slow fixes, recurring errors, and unreliable platform performance causing ongoing frustration.

Comprehensive vacation rental management

81% positive reviews out of 26

Most reviewers indicate vacation rentals features simplify managing listings, automate tasks, and support business growth in the rental sector.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

For Vacation Rentals

4.2 (13)

69.23% of 13 reviewers that rated this feature as important or highly important

Designed for vacation rentals

Guest Experience Management

3.3 (13)

38.46% of 13 reviewers that rated this feature as important or highly important

Capture guest experience at a granular level and utilize data to deliver tailored services

Housekeeping Management

2.7 (13)

30.77% of 13 reviewers that rated this feature as important or highly important

Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff

Payment Processing

3.5 (13)

53.85% of 13 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Reservations Management

4.2 (13)

69.23% of 13 reviewers that rated this feature as important or highly important

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Online Booking

4.4 (10)

60.00% of 10 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Kigo 37 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Create, update, and manage bookings, itineraries, and reservations

Track and manage schedules and meetings via an integrated calendar

Manage various distribution channels, build relations with channel partners, and track their performance

Manage, organize, and store contact information

Accept and process credit card transactions

A collection of customer information such as contact details, demographics, previous interactions, etc.

Provide online support for your customers through live chat or help desk functionality

Import and export data to and from software applications

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Electronically collect payments for goods or services

Manage, store and organize emails within the system or via third-party apps

Pre-made examples and templates for emails

Designed for vacation rentals

Communicate with guests directly within the system

Capture guest experience at a granular level and utilize data to deliver tailored services

Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff

Track and manage inventory levels to maintain proper supply

Book meetings and appointments through a website or digital platform

Report showing financial balance at the beginning and the end of the period, along with activity

Accept, record, and reconcile financial transactions

Track and manage the profit margin between the cost of a product and its selling price.

Add, view, and edit details of all properties managed by an agency that are available for sale or rent

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Monitor sales and make necessary adjustment in order to increase demand and revenue

Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held

Create, manage and track all task activities and progression

Set up connections to third-party platforms to improve business processes

Seamlessly integrates with 3rd party websites

Built-in website builder or integration with third-party site

Creating, assign, and track jobs and/or tasks for work orders

Get Advice

We can help you find the software with the features you need.

Features

3.7 (90)

3.7

Based on 90 reviews

## Pricing

Value for money

3.7 (89)

Free Trial

Basic

$59.00

Flat Rate,Per Month

Value for money

3.7 (89)

3.7

Based on 89 reviews

## Integrations

[

PriceLabs](https://www.capterra.com/p/158348/PriceLabs/)[

Turno](https://www.capterra.com/p/166734/Turno/)[

Operto](https://www.capterra.com/p/248282/Operto-Connect/)[

Handle](https://www.capterra.com/p/187789/Handle/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.7 (152)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.7 (152)

3.7

Based on 152 reviews

## User reviews

Overall rating

3.7

Based on 156 reviews

Filter by rating

5(70)

4(34)

3(17)

2(11)

1(24)

Mentioned topic

Sorted by most recent

MR

Matthew R.

CEO

Real Estate

### "0 star for kigo and their rip off scams. "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

December 22, 2022

Negative. Wish I could give 0\*

Pros

Not a single thing worked or functioned. Minimal training, embarrassing support.

Cons

Every single thing. Rude management and account managers, who nit only tell you they couldn't care less about your company, they prove it to you. I was genuinely shocked at how aware they are this software doesn't work, but bill you so far above and beyond what you signed and agreed to. When you question it, expect to be hung up on.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VS

Victoria S.

Owner/Guest Services Manager

Leisure, Travel & Tourism

### "Kigo delivers "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 30, 2022

We are extremely satisfied with Kigo. The functionality of the program and the customer service has been top notch.

Pros

We liked the comprehensiveness of the software. It does everything that we need. Kigo makes running our vacation rental business a bit easier.

Cons

As a smaller company with a smaller vacation rental inventory we had concerns regarding the price point and the minimum monthly fees.

Reasons for choosing Kigo

Kigo provided the most comprehensive product. The booking calendar appearance, platform was appealing. It was critical for us to have a channel manager that would update calendar and content in real time, allow for inhouse reservations and payment processing, include a guest messaging system and offer reporting for operational and accounting process.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 17, 2022

Hi Victoria! Thank you for your kind feedback, your words are very much appreciated. Your account Manager has reached out to you, please, do not hesitate in letting us know if there's anything we can do to improve your experience with Kigo. Have a great day!

JS

John S.

Director

Leisure, Travel & Tourism

### "Good complete software for vacation rentals"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

7/10

September 30, 2022

Kigo is used as my critical software for my business

Pros

The management with the OTA's, bookings and the automated payments

Cons

Operations management for the cleaners and handymand

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 4, 2022

Hi John, we are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone!

TS

Teva S.

principal

Leisure, Travel & Tourism

### "Kigo Review"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

3.0

3.0

Likelihood to Recommend

0/10

September 29, 2022

Overall the ppl who I have interacted with are nice. The software sucks in my opinion. Not intuitive at all, clunky and just leaves me frustrated much of the time.

Pros

The calendar is helpful. I am just typing now because of minimum characters.

Cons

Everything else. The functionality is clunky. My concept of what KIGO was when I signed up and what I think it should be vs. what it actually is for me is totally different. I only use it because I dont have time to find something better.

Reasons for choosing Kigo

cant remember exactly

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 4, 2022

Hi Teva, thank you for your feedback. We're really sorry you're experiencing those issues. Our Customer Sucess Team will reach out to you to see, if we can help you make the most out of Kigo.

BS

Bruno S.

CFO

Hospitality

### "Simply the Best"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 28, 2022

The software that I love since beginning in 2015

Pros

Easy to use, and features , solutions, lay out, etc

Cons

pro calendar speed , slow to load the homes and should contain prices as on initial launch of pro ....

Reasons for choosing Kigo

software lay out, support and team

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 4, 2022

Hi Bruno, thank you so much for taking the time to leave an excellent rating. We really appreciate our collaboration. Please let us know what we can do for you in the future!

SM

Sarah M.

General Manager

Leisure, Travel & Tourism

### "Good and Not So Good"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

September 28, 2022

We loved Kigo until recent changes were made and have made the ease of use much more difficult.

Pros

Keeping our calendar updated and making reservations is easy

Cons

Since the change to Kigo Pro, there have been many unsolved issues. But I think what I like the least is not having better accounting reports.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 4, 2022

Hi Sarah, thank you for your feedback. We are really sorry you're not satisfied with KigoPro, Our Customer Success Team will reach out to you to get further feedback and see, how we can help you love Kigo again!

DG

Dayana G.

Manager

Hospitality

### "Kigo"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

September 28, 2022

So far it's ok

Pros

Easy feature, easy to use best customer services

Cons

Taxes has to be made manually, inspection don't have check list and don't have a place to upload the pictures for inspection and housekeeping

Switched from

[CiiRUS](https://www.capterra.com/p/134175/CiiRUS/)

Costumer services

Alternatives considered

[MAPRO](https://www.capterra.com/p/250782/MAPRO/)

Reasons for choosing Kigo

They were very bad

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 4, 2022

Hi Dayana, thank you so much for taking the time to leave us a rating. We are looking forward to keep working together!

DP

Donnie P.

Operations Supervisor

Hospitality

### "Kigo Review"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

September 28, 2022

Challenging

Pros

Holistic process. End to end process. Holistic process. End to end process.

Cons

Managing Day-to-day Tasks and syncing with other OTAs.

Alternatives considered

[Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 4, 2022

Hi Donnie, thank you for sharing your feedback with us! We would like the opportunity to investigate your feedback further. Please, could you contact us at AM@kigo.net? We are looking forward to keeping working together!

LF

Laurens F.

Owner

Hospitality

### "Great!!! Please read my rating in detail. I have very specific requests. "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

September 28, 2022

Tracking for ads doesn't work well because we can't put a tag on the check-out page. Please also look at the rating description I did on the site before this. Everything else I like. I would like to work with you for a long time. We will grow further and might need to discuss pricing then. It's a quite high percentage to pay when we have more properties. We try to double every year.

Switched from

[Wix](https://www.capterra.com/p/169007/Wix/)

We grew and had more than one location

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 4, 2022

Hi Laurens, thank you so much for this great review & feedback! We really appreciate you being a customer and helping to share the word about us. We're here for you anytime, and Our Customer Success team will look into your comments.

AP

Alina P.

Owner

Leisure, Travel & Tourism

### "Kigo everyday user"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

4/10

September 28, 2022

Customer support is good but the system itself is confusing and not user friendly

Pros

Calendar availability. Guest communication

Cons

Document management. Cleaning vendors schedule

Alternatives considered

[Guesty](https://www.capterra.com/p/159377/Guesty/)

Reasons for choosing Kigo

Price and futures

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 4, 2022

Hi Alina, first of all, thank you so much for sharing your feedback with us—we really value your input and flagging up areas where we can further improve. We're happy to hear you like our Calendar and GuestXP! Our Customer Sucess Team will reach out to you, to see what we can do to make you feel more confident with these other features.

[View all Reviews](https://www.capterra.com/p/274975/Kigo/reviews/)

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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