# Page 6 | Kigo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is Kigo the right Vacation Rental solution for you? Explore 156 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/274975/Kigo/reviews --- Kigo 3.7 (156) [View alternatives](https://www.capterra.com/p/274975/Kigo/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 6 - Reviews of Kigo ## Showing most helpful reviews Showing 126-150 of 156 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use PB Patty B. Owner Real Estate Used the software for: Less than 6 months ### "Excellent Customer Service!" September 14, 2018 5.0 I have been with Kigo for years now and for the most of it my experiences have all been good. Pros Support team's calming and professional demeanor was beyond amazing as we transitioned to our new web site. Support team definitely made things happen and all efforts are very much appreciated! Thank you! Cons Search functionality could be better. My previous web site with Kigo there were various ways to search for a property in one location. Review Source SD Sally D. Company Owner Used the software for: ### "Superb CMS and customer support - and it looks great too!" September 16, 2013 5.0 KIGO has transformed our business. Without doubt, it has changed the whole manner in which we operate, for the better, making the whole work flow process much more efficient. The transition hasn't been without it's hiccups, but they have been dealt with in a timely and helpful way by the support staff and all have been resolved as we have dragged ourselves, kicking and screaming into the 21st century, opening up to online booking and taking advantage of the many facilities available within the KIGO operation. It just works! Which is exactly what any piece of software should do - Without getting in the way of the admin, the KIGO software just takes care of it and it looks great too, making the whole process much more pleasurable. We haven't looked back. Review Source James W. Used the software for: ### "null" February 6, 2018 5.0 Review Source kF katie F. business onwner Used the software for: ### "KIGO product review" April 25, 2013 3.0 I highly recommend KIGO. Pros KIGO have grown considerably giving their users more exposure to other portals and agents. A great platform for the ease of calendar linking. Recently I have noticed an increase in customer service within the company, offering users more advice and help with the applications. Overall I would highly recommend them. Cons Due to everything still being reasonably new, some of the functions are not the same with all agents ie prices updated automatically through my website and those listing the properties. Outside calendar syncing can be very confusing. Review Source ML Maxime L. Director Used the software for: ### "Good Vacational Rental Backend System and Excellent Customer Service" September 5, 2013 4.0 Meeting guest expectations is our top priority as a vacation rental owner and Kigo has helped us achieve that. The best part about it is the Channel Management system which helps us reach quite a lot of partners with just few clicks. We found it pretty user friendly and didn't face any major glitches. We really appreciate the constant communication from them regarding the updates for various additional services and updates. A special thanks to their design team who helped us get our website up and running and for constantly keeping in touch with us. We are glad to be working with Kigo. And whenever we wanted any clarifications about any difficulties we experienced, Kigo's new support system was always ready to help. Review Source AF Alessandro F. Founder Used the software for: ### "Nice software" January 23, 2014 4.0 Kigo is the first software we tested so can't say how better is compared with others, but i can say it's a usefull tool. They had the great idea of connecting agencies to boost networking, it works, it's a huge potential of growth, and it is something don't think others do. There are still some things to fix, it's a young platform, but they work hard to implement all the features, it's very dynamic and it's growing fast. It takes some time to set all the tools they provide, of course, and we're still doing this, but once it's all done you manage to save some time, which is actually the reason why you need a software. In general we're satisfied with Kigo and suggest it to others. Review Source RC Ronny C. Used the software for: ### "Kigo 2.0 is very bad" March 8, 2016 1.0 Kigo 2.0 is very bad! Please keep Kigo Legacy, last minute is not working on Kigo 2.0, and the system of 2.0 is much complicated than Legacy. Is there any chance to use Legacy also for future? So many people like Legacy more than 2.0, why you won't keep both??? Review Source Response from Guesty March 11, 2016 Hi Ronny, Thank you for providing your feedback, we're sorry that you feel that the new version has not been as satisfactory as you hoped. We have forwarded your comments to our Product team. Our development team have also been working on making sure the latest features of Kigo are as powerful and as smooth as possible. We regret that our new platform was not up to the standard you expected. Thanks, Kigo AH Allan H. Owner Used the software for: ### "Kigo website design and management" October 7, 2013 4.0 W have found Kigo generally excellent in all respects since we asked them to design our website back in 2011. We passed over some ideas and they came up with a modern elegant design which our clients love. Equally importantly the design features seem to have attracted more traffic to our site and all our google ratings were maintained or improved. All in all we have been delighted. However, when client servicing moved to a team of people dedicated to this we have become disillusioned with the response time and general lack of helpfulness. Also, the Accounts Dept need to be more on top of their game - chased us multiple times for a bill paid on time. Review Source SH STefan H. Used the software for: ### "good but lots of room to become great" July 1, 2013 3.0 good contact management system but has lots of room for improvement with links, book keeping, invoicing, rounding up numbers, multi language options, ease of use and more Review Source Response from Guesty July 2, 2013 Hi Stefan, Thank you for your review. One of our top priorities is to try and solve any issues our customers may experience. Our development team work around the clock to make Kigo the best vacation rental software on the market. With our high-speed support resolutions, you will notice continual changes that will improve your experience using Kigo. If you have any persistent issues, our support team will be more than happy to help you: http://support.kigo.net AS Alain S. Founder Used the software for: ### "The best system to grow up" January 13, 2014 5.0 I started using Kigo in august 2013, I already know about their channel manager and calendar syncronization after working for 7years in an international short term rental agency online. Kigo system is perfect to manage bookings from several websites and also to prepare the check in and check out process. It is more than a website or a channel manager, it is what I needed to grow up faster and properly. Customer service and support is also very eficient, always have someone to assist me in my requests. I strongly recommend this system, software and company. Review Source KK Kamil K. Managing Director Used the software for: ### "First view fantastic, but when You need to solve Your problems, no more so cool :(" March 24, 2016 3.0 Kigo is for the first wiev really good, but don't want to work together with customers from their local markets and don't want to solve their problems. I have really many ideas how to make kigo better, but they dont listen to smaller customers with up to 100 Properties (am I still small with 85 Apartments? :)). They have their own prios and realize only their top 10. They think, that eastern European markets are the same like western etc. I hope, that it can change someday :) But hoping can everybody. Review Source BM Benjamin M. Founder Used the software for: ### "Such a time savior ! Great Software" November 26, 2013 5.0 I have been using Kigo since mid-2012, and i am extremely satisfied ! Pros: half cut my work load in replying emails by half with the templates & inquiries import, have an overview of my calendars at any time, great notifications / automatic emails to help marketing wise as well, easy tracking of payments Cons: only one user at this point (your staff can access your numbers anytime...), but i am sure the developers are working on that, takes some time to imput all data/property but once its done, its done !! Review Source TG Tomas G. Founder Used the software for: ### "Thanks for a great work!" October 17, 2013 5.0 After to be stumbling for months in search of a comprehensive system of reserves adequate for my needs, I saw the light the day I discovered Kigo. Not only met my expectations but greatly exceeded that. Support, functionality, design, adaptation and constant innovation are, in short, everything you need to start a business on the right foot. Therefore, I have only good words for Kigo and I can only recommend it. Thanks for a great work! Tomas Garcias (Mallorca, Spain) Review Source MK Myra K. Founder Used the software for: ### "Review Collaboration with Kigo" November 7, 2013 4.0 After one year of working with Kigo, I can say Kifo offers a beautiful concept for businesses in the travel industry, but is not totally consumer friendly yet on all aspects. Pros: great CMS where you can fill in almost all content on your website yourself Cons: the rent calculation is not organized in a very consumer friendly way: it takes a lot of time to fill in the price calculation when you work with different prices throughout the year. Review Source AC Andreea C. Used the software for: ### "The Framerys" October 25, 2013 5.0 I consider Kigo is a very useful tool, user-friendly and efficient, simplifying the booking process. Kigo has grown considerably giving their users more exposure to other portals and agents. A great platform for the ease of calendar linking. Guests can visit the site, enter dates, see available apartments, see exact pricing, and book instantly online. Overall I would highly recommend this software. Review Source PH Peter H. Used the software for: ### "Peter Hooper Omaha Holiday Houses" February 14, 2017 4.0 The time difference to the US is hard from a customer service perspective. There is no scope for customising - would be keen to talk more when someone can help in APAC - currently looking at other alternatives to better suit our needs. Pros The booking system is great and pretty easy to use once you are familiar Cons the owners statements are not at all user friendly Review Source SH Sébastien H. General Manager Used the software for: ### "Great and efficient software" January 29, 2014 4.0 Kigo changed our daily life and business approach ! The software enable us to synchronise calendars with our other business partners what saves us a lot of energy and time. The statistics and other parameter options helps us to increase our business opportunities and define a better and accurate marketing strategy. We defintely recommend the KIGO software for rental companies... Review Source JT Joaquin T. Founder Used the software for: ### "Review of Kigo" July 10, 2013 5.0 Kigo is one of the best sites to develop a travel agency. We offer temporary rent apartments in Buenos Aires and they really help us out with the organization. With Kigo, you can book the apartment through the website without a problem, organize your agenda and plenty more options We recommend Kigo to every person who wants to start a business like us. Joaquin Review Source DM Dragos M. founder Used the software for: ### "Kigo best rental software" October 3, 2013 5.0 We tried several rental software some of them for a good period of time. They all promise but fail to deliver, Kigo was the new boy in town but they managed to deliver. The software just works, I no longer need to verify it like I did with previous software everything they have live WORKS. Congrats kigo and keep up the good work! Review Source MJ Monica J. Used the software for: ### "Great Customer Support" April 25, 2017 4.0 I loved working with our rep. She was very knowledgeable and a pleasure to work with. She has been super helpful and easy to work with. Review Source Response from Guesty May 31, 2017 Dear Monica, Thank you for your kind words. Our support team enjoy working with you and they'll keep going above and beyond to provide the best customer service in the market. The Kigo team MK Matthew Kelly Used the software for: ### "most comprehensive and easy to use system on the market" March 12, 2014 5.0 Highly recommend Kigo! Great in-depth platform, yet very easy to use. Wonderful customer service as well - a real partnership. The Kigo Channel Manager has helped me get many more bookings while I actually do less work because automatically keeps all my availability calendars up to date everywhere - a real time saver! Review Source SB Stefano B. Owner Used the software for: ### "Bad management and often changing their conditions" January 8, 2016 2.0 Bad management and often changing their conditions. Sales managers are often cahnging (Europe). You sign with them an agreement and then they push you to change it after a while (they increase their price). Is quite expensive especialy for regions which has high season only 3 to 4 months per year. Review Source CE Cesar E. Manager Hospitality Used the software for: Less than 6 months ### "Value for money but not very functional " April 2, 2019 4.0 I have been using kigo for years and I stoped using it no because it’s bad, just because it’s a pain when it blocks and you need to keep restarting. Pros So easy to use lt. The value for money is great Cons It blocks many times. Sometimes you need to reset it all the time. Review Source SP Sarah P. Founder Used the software for: ### "User-friendly and efficient operating system" July 2, 2013 5.0 The Kigo reservation system is user-friendly and efficient, simplifying the booking process. Kigo is constantly seeking new and innovative ways to make the entire process seamless. Kigo offer a high level of customer service and it has been a pleasure to be involved with Kigo from the outset. Review Source GH Greg H. owner/operator Real Estate Used the software for: Less than 6 months ### "Great company!!!" April 12, 2019 5.0 Awesome! Pros The support team at Kigo is the best! Super informative and totally great when it comes to customer service! LOVE Kigo!!! Absolutely great company! Cons Nothing. I really do think this company and its software are fantastic! Review Source Similar Products Featured