# Shopbox Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Shopbox Software - reviews, pricing plans, popular comparisons to other Personalization products and more. Source: https://www.capterra.com/p/274993/Shopbox --- # Shopbox Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Shopbox ## What is Shopbox? Shopbox is an AI-powered adaptive shopping experience platform. It transforms a generic eCommerce store into one that learns about each visitor. From their very first click, it constantly adapts in real-time throughout their entire shopping journey. It presents infinite permutations based on their interests and behaviour and provides a uniquely tailored shopping experience. And a better experience leads to a 3X increase in conversion and up to 45 uplift in Average Order Value. ## What is Shopbox used for? [Personalization](https://www.capterra.com/personalization-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Shopbox?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.shopbox.ai&name=Shopbox) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Shopbox 0.0 VS. [4.8 (1,402)](https://www.capterra.com/p/168452/GMass/reviews/) Starting Price Contact vendor Starting Price $25 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (1,402) Value For Money 0.0 (0) Value For Money 4.7 (1,296) Customer Service 0.0 (0) Customer Service 4.6 (1,192) ## Shopbox alternatives [4.3 (711)](https://www.capterra.com/p/75130/Marketo-Lead-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) [4.5 (17,643)](https://www.capterra.com/p/110228/MailChimp/reviews/) Starting price $13.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/110228/MailChimp/) Highest Rated [Personizely](https://www.capterra.com/p/177632/Personizely/) [4.9 (38)](https://www.capterra.com/p/177632/Personizely/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/177632/Personizely/) [Insider One](https://www.capterra.com/p/160085/InOne/) [4.8 (18)](https://www.capterra.com/p/160085/InOne/#reviews) Starting price $1000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/160085/InOne/) ## FAQs about Shopbox Overview ### What company size and specific industries is Shopbox built for? Shopbox is designed for retail and eCommerce businesses, making it a fit for companies selling products through physical stores, online shops, or both. The target audience includes retailers and eCommerce merchants rather than organizations in unrelated industries, with no specific company size limit stated. Features and Usability ### What are the key features of Shopbox? Shopbox offers A/B testing, behavior tracking, behavioral targeting, and contextual targeting for audience segmentation and message control. It also includes website personalization, recommendations, email marketing, and customizable branding, plus activity dashboard, real-time reporting, reporting and analytics, website analytics, and third-party integrations for campaign measurement. Integrations ### Which third-party tools and platforms does Shopbox integrate with? Shopbox integrates with 10 ecommerce platforms, including Adobe Commerce, Big Cartel, BigCommerce, Magento Development, OpenCart, PrestaShop, Shopify, Shopify Plus, Squarespace, and Wix. These connections cover major storefront and commerce systems used for online selling and catalog management. Getting Started and Support ### What training and onboarding options does Shopbox offer? Shopbox provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided instruction, webinars cover training in a group setting, and documentation and videos offer self-paced reference material. Getting Started and Support ### What customer support options does Shopbox offer? Shopbox offers Email/Help Desk, FAQ/Forum, Phone Support, 24/7 Live Rep, and Chat. Support experiences are not described in user feedback here, so no conclusions can be drawn about response speed, helpfulness, or common problems. The listed channels indicate multiple ways to contact support. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. A/B Testing Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Behavioral Targeting Display advertising and marketing messages to users based on their browsing history and preferences Behavior Tracking Track visitors'/audience's responses across web pages and other optimized content Customizable Branding Add customized logos and colors to align with company branding Drag & Drop Assemble applications and processes by dragging over and arranging pre-built components Shopbox 14 features Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track visitors'/audience's responses across web pages and other optimized content Display advertising and marketing messages to users based on their browsing history and preferences Add customized logos and colors to align with company branding Assemble applications and processes by dragging over and arranging pre-built components Create and send email blasts/campaigns Tracks metrics that provide insight into how a user interacts with any interface or product Active reporting of data and metrics Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement View and track pertinent metrics to find patterns and gain insights from data Set up connections to third-party platforms to improve business processes Track and analyze information regarding website visitors Customize website features ## Pricing ## Integrations [ Wix](https://www.capterra.com/p/169007/Wix/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Squarespace](https://www.capterra.com/p/143461/Squarespace/)[ Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[ BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[ PrestaShop](https://www.capterra.com/p/134005/PrestaShop/)[ OpenCart](https://www.capterra.com/p/143516/OpenCart/)[ Shopify Plus](https://www.capterra.com/p/171845/Shopify-Plus/) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.