--- title: "Shopbox Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Shopbox Software - reviews, pricing plans, popular comparisons to other Personalization products and more." source_url: "https://www.capterra.com/p/274993/Shopbox/" page_type: "product" language: "en" --- # Shopbox Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Shopbox ## What is Shopbox? Shopbox is an AI-powered adaptive shopping experience platform. It transforms a generic eCommerce store into one that learns about each visitor. From their very first click, it constantly adapts in real-time throughout their entire shopping journey. It presents infinite permutations based on their interests and behaviour and provides a uniquely tailored shopping experience. And a better experience leads to a 3X increase in conversion and up to 45 uplift in Average Order Value. ## What is Shopbox used for? [Personalization](https://www.capterra.com/personalization-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Shopbox?[Manage this product listing](https://www.g2.com/products/shopbox-ai-shopbox/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Shopbox 0.0 VS. [4.3 (716)](https://www.capterra.com/p/75130/Marketo-Lead-Management/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 3.8 (17) Value For Money 0.0 (0) Value For Money 3.9 (17) Customer Service 0.0 (0) Customer Service 3.9 (17) ## Shopbox alternatives [BlueConic](https://www.capterra.com/p/148284/BlueConic/) [4.2 (17)](https://www.capterra.com/p/148284/BlueConic/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/148284/BlueConic/) [Solitics](https://www.capterra.com/p/205331/Solitics/) [4.2 (11)](https://www.capterra.com/p/205331/Solitics/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/205331/Solitics/) Highest Rated [GMass](https://www.capterra.com/p/168452/GMass/) [4.8 (1,423)](https://www.capterra.com/p/168452/GMass/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168452/GMass/) [Braze](https://www.capterra.com/p/155423/Appboy/) [4.7 (168)](https://www.capterra.com/p/155423/Appboy/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/155423/Appboy/) ## FAQs about Shopbox Overview ### What company size and specific industries is Shopbox built for? Shopbox is designed for retail and eCommerce businesses of varying sizes, including small businesses, growing companies, and larger retailers that need tools suited to selling products online and in physical stores. Features and Usability ### What are the key features of Shopbox? Shopbox offers A/B testing, behavior tracking, behavioral targeting, and contextual targeting for audience segmentation and content delivery. It also includes website personalization, recommendations, email marketing, and activity dashboards, along with real-time reporting, reporting/analytics, website analytics, drag and drop, customizable branding, and third-party integrations. Integrations ### Which third-party tools and platforms does Shopbox integrate with? Shopbox integrates with 9 third-party ecommerce platforms, including Adobe Commerce, Big Cartel, BigCommerce, OpenCart, PrestaShop, Shopify, Shopify Plus, Squarespace, and Wix. These catalog integrations cover major storefront and commerce systems for online selling and site management. Getting Started and Support ### What training and onboarding options does Shopbox offer? Shopbox provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided setup, webinars cover scheduled instruction, documentation offers written reference material, and videos provide self-paced learning. Getting Started and Support ### What customer support options does Shopbox offer? Shopbox provides Email/Help Desk, FAQ/Forum, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback is available here, so user experience details such as response speed, helpfulness, or common frustrations cannot be assessed from the provided catalog data. ## Features AI summary Based on 655 Personalization reviews Capterra data shows that buyers of personalization software rank the following features as their top priorities: - **Campaign Management** (**38%** of reviewers rated this feature as critical) - **Reporting/Analytics** (**40%**) - **Content Management** (**46%**) Shopbox includes **Reporting/Analytics**, giving teams visibility into personalization performance and customer behavior. However, it does not include **Campaign Management** or **Content Management**. Instead, it offers other highly valued features such as **Email Marketing** (**53%**), **A/B Testing** (**45%**), and **Engagement Tracking** (**42%**), which can help businesses test messaging, monitor audience response, and improve outreach decisions over time, allowing teams to make more informed personalization choices. A/B Testing Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Behavioral Targeting Display advertising and marketing messages to users based on their browsing history and preferences Behavior Tracking Track visitors'/audience's responses across web pages and other optimized content Customizable Branding Add customized logos and colors to align with company branding Drag & Drop Assemble applications and processes by dragging over and arranging pre-built components Shopbox 14 features ### All Features - A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Behavior Tracking: Track visitors'/audience's responses across web pages and other optimized content - Behavioral Targeting: Display advertising and marketing messages to users based on their browsing history and preferences - Customizable Branding: Add customized logos and colors to align with company branding - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Marketing: Create and send email blasts/campaigns - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Real-Time Reporting: Active reporting of data and metrics - Recommendations: Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Website Analytics: Track and analyze information regarding website visitors - Website Personalization: Customize website features --- ## Pricing ## Integrations [ Wix](https://www.capterra.com/p/169007/Wix/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Squarespace](https://www.capterra.com/p/143461/Squarespace/)[ Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[ BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[ PrestaShop](https://www.capterra.com/p/134005/PrestaShop/)[ OpenCart](https://www.capterra.com/p/143516/OpenCart/)[ Shopify Plus](https://www.capterra.com/p/171845/Shopify-Plus/) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.