--- title: "Dex Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Dex Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/275020/Dex/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # Dex Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Dex ## What is Dex? Dex is a personal CRM that helps you stay in touch with the people who matter to your work and life. It brings your contacts from LinkedIn, email, calendar and your phone into one place, keeps a history of your conversations, and reminds you when it's time to reach out. Most CRMs are built around deals. Dex is built around relationships. Set a keep-in-touch frequency for a person or group, and Dex shows you who is due. Synced emails, meetings and messages update each contact automatically, so you aren't logging interactions by hand. Every contact has a timeline with notes, reminders, custom fields and key dates. Dex Copilot answers questions about your network in plain English and helps draft a check-in. Dex connects with Gmail, Outlook, Google Calendar, LinkedIn, WhatsApp and iMessage, with Zapier and a public API for custom workflows. It runs on web, iOS, Android, Mac and Windows. More than 30,000 founders, investors, real estate agents, consultants and job seekers use Dex. ## What is Dex used for? [CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $12 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Dex?[Manage this product listing](https://www.g2.com/products/dex-dex/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Dex 5.0 (3) VS. [4.5 (4,493)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting Price $12 Flat Rate, Per Month Starting Price $20 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (3) Ease Of Use 4.4 (4,394) Value For Money 5.0 (3) Value For Money 4.3 (3,522) Customer Service 4.7 (3) Customer Service 4.4 (3,532) ## Dex alternatives [4.4 (19,024)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.3 (7,010)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [4.7 (745)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (3,528)](https://www.capterra.com/p/132996/brevo/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/275020/Dex/alternatives/) ## FAQs about Dex Overview ### What company size and specific industries is Dex built for? Dex is designed for professionals and teams whose work depends on relationships, including real estate agents, investors, founders, consultants, coaches, recruiters, sales teams, business development staff, and PR specialists. It fits small businesses and individual users, as well as growing organizations that rely on networking and contact management. Features and Usability ### What are the key features of Dex? Dex offers contact management and a contact database, plus interaction tracking, lead capture, lead management, and opportunity management. It also includes calendar management, calendar sync, reminders, and alerts/notifications, along with task management, workflow management, segmentation, customizable fields, data import/export, referral tracking, and social media integration. Pricing ### How much does it cost and what fees or limitations are included? Dex starts at $12 per month for the Premium plan, with a free version and free trial available. Premium includes 10 research credits, contact import, custom fields, email and calendar integrations, and two-way contact sync. The $20 Professional plan adds 20 research credits, API/Zapier access, Outlook integration, priority support, and multiple email accounts. Getting Started and Support ### What training and onboarding options does Dex offer? Dex offers documentation and videos to help teams get started. Documentation provides written reference material for setup and ongoing use, while videos support visual walkthroughs of key features and workflows. These formats give users self-paced options for learning the product and checking steps when needed. Getting Started and Support ### What customer support options does Dex offer? Dex provides Email/Help Desk, FAQ/Forum, and a Knowledge Base for customer support. These channels give users written guidance and a place to look up common questions, but there is no reviewer feedback available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 14,838 CRM reviews According to Capterra reviewers, these are the CRM features buyers prioritize most when evaluating a solution: - **Data Security** (**51%** of reviewers rated this feature as critical) - **Customer Database** (**52%**) - **Real-Time Data** (**56%**) Dex focuses on other CRM capabilities that reviewers also value, including **Contact Database** (**47%**) and **Contact Management** (**44%**). Together, these features give teams a central place to organize relationship details, keep contact records up to date, and manage ongoing interactions more efficiently, helping businesses stay organized and maintain stronger customer connections. Contact Database 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. Contact Management 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Data Import/Export 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Import and export data to and from software applications Lead Management 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Reminders 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Timed notification for any upcoming task, deadline, appointment, or activity Activity Dashboard 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Dex 21 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Customizable Fields: Customize data fields to support various needs and use cases - Data Import/Export: Import and export data to and from software applications - Interaction Tracking: Track interaction history by documenting conversations for contacts - Lead Capture: Automatically identify and save contact information of potential customers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue - Referral Tracking: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Segmentation: Group leads or contacts based on their specific characteristics - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Task Management: Create, manage and track all task activities and progression - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.3 (3) 4.3 Based on 3 reviews ## Pricing Value for money 5.0 (3) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/275020/Dex/pricing/) Premium $12.00 Flat Rate,Per Month It includes: - Mobile, extension, web, desktop - LinkedIn sync: up to 2,500 connections - 10 research credits / month - Map view - WhatsApp and Messaging sync - Email & Calendar Integrations - Two-way Contact Sync - Custom fields - Contact Import Professional $20.00 Flat Rate,Per Month It includes: - Mobile, extension, web, desktop - Map view - Email & Calendar Integrations - WhatsApp and Messaging sync - Custom fields - Contact Import - Two-way Contact Sync - LinkedIn sync: up to 9,000 connections - 20 research credits / month - Mail merge - Voice mode - Outlook integration - Sync multiple email accounts - API / Zapier Access - Priority Support Enterprise Talk to us for more info It includes: - All professional features + - 50 research credits / month - CRM Integrations - Notetaker Integrations - SAML SSO - SOC 2 report - Team billing & invoicing Value for money 5.0 (3) 5.0 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (3) 4.7 Based on 3 reviews ## User reviews Overall rating 5.0 Based on 3 reviews Filter by rating Counts reflect reviews available in this feed. 5(3) 4(0) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful Kurt U. VP Marketing and Operations Used the software for: Less than 1 year ### "Best personal CRM out there" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 26, 2023 Incredible personal CRM. I was a heavy user of another personal CRM before it was acquired and then shut down. Since then, I've tried multiple other CRMs and most recently Clay. I'm glad that I tried Dex. It's unquestionably the best personal CRM out there. I wish more people knew the benefit of using a personal CRM. Pros The ability to easily stay in touch with business and personal contacts not connected to a deal or pipeline. The drip emails for onboarding have been great as well. They are not too often and are in just the right size to not overwhelm you. Cons I've had a few UX issues that made me feel like features were not there. However, as I've learned the product, it's just that they are different than the last personal CRM I used. I really do not have any cons at the moment. CO Consultant Consultant Used the software for: Less than 1 year ### "Help me a lot to stay in contact with people I met." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 12, 2023 Pros It is super easy to use, it automates all the hard work of synchronizing my LinkedIn, Google, and others tools I use to manage my contacts. Moreover, it allows me to take notes during meetings. And it reminds me to stay in touch with my friends. Cons The software is a great tool, and new features are released frequently as it is a small startup. PA Partner Partner Used the software for: 1-3 years ### "Must have stay-in-touch solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 February 28, 2025 I use the app every day. Dex is my personal a easy to use contact and stay-in-touch management software. Keeping me to stay in touch with broader family, friend and of course also client and prospects. Pros Simplicity and user friendliness is the key of this app. Cons there could be more integration, for example with MacOS mail, Apple Messages. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.