--- title: "Dex Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Dex Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/275020/Dex/" page_type: "product" language: "en" --- # Dex Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Dex ## What is Dex? Dex is a personal CRM that reminds you to keep in touch with people you would otherwise forget. Bring together LinkedIn, email, calendar, and contacts to build stronger relationships. ## What is Dex used for? [CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $12 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Dex?[Manage this product listing](https://www.g2.com/products/dex-dex/claim_requests/new?auto=true) ## Dex Overview Updated September 2026 AI summary Dex offers small businesses a CRM solution focused on managing contacts, tracking interactions, and organizing leads through features like an activity dashboard, calendar management, and workflow tools. With options for lead capture, marketing automation, and customizable fields, Dex supports personalized engagement and reminders. It is accessible across web, desktop, and mobile platforms for flexible deployment. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Dex 5.0 (3) VS. [4.5 (4,485)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting Price $12 Flat Rate, Per Month Starting Price $20 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (3) Ease Of Use 4.4 (4,386) Value For Money 5.0 (3) Value For Money 4.3 (3,515) Customer Service 4.7 (3) Customer Service 4.4 (3,525) ## Dex alternatives [4.4 (18,808)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.3 (6,996)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.7 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars Highest Rated [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/) [4.8 (625)](https://www.capterra.com/p/210630/Kylas/reviews/) Starting price $250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210630/Kylas/) [View all alternatives](https://www.capterra.com/p/275020/Dex/alternatives/) ## FAQs about Dex Overview ### What company size and specific industries is Dex built for? Dex is designed for individuals and teams that manage personal and professional networks, especially in small to mid-sized businesses and service-driven fields. It is particularly useful for professionals in investing, business development, sales, public relations, coaching, and recruiting who need to keep track of contacts and relationships. Features and Usability ### What are the key features of Dex? Dex includes contact management and a contact database, plus lead management, lead capture, lead generation, and opportunity management. It also offers interaction tracking, task management, workflow management, and marketing automation. Calendar management, calendar sync, reminders, alerts, segmentation, social media integration, and data import/export round out its core features. Integrations ### Which third-party tools and platforms does Dex integrate with? Dex integrates with Gmail, LinkedIn Sales Navigator, and iCloud for contact syncing and import. Reviewer mentions also reference LinkedIn and Facebook contacts, showing Dex connects across major email and social platforms for managing and merging contact data. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does Dex offer? Dex provides documentation and videos to help teams get started. Documentation supports self-paced reference for setup and feature guidance, while videos offer visual walkthroughs for learning tasks and reviewing key steps at any time. Getting Started and Support ### What customer support options does Dex offer? Dex provides email/help desk support and FAQ/forum resources for users who need help with the product. With no reviewer feedback on support experiences, no user sentiment about response times, helpfulness, or common frustrations can be stated. ## Features AI summary Based on 14,838 CRM reviews According to Capterra reviewers, these are the CRM features buyers prioritize most when evaluating a solution: - **Data Security** (**51%** of reviewers rated this feature as critical) - **Customer Database** (**52%**) - **Real-Time Data** (**56%**) Dex focuses on other CRM capabilities that reviewers also value, including **Contact Database** (**47%**) and **Contact Management** (**44%**). Together, these features give teams a central place to organize relationship details, keep contact records up to date, and manage ongoing interactions more efficiently, helping businesses stay organized and maintain stronger customer connections. Contact Database 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. Contact Management 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Data Import/Export 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Import and export data to and from software applications Lead Management 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Reminders 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Timed notification for any upcoming task, deadline, appointment, or activity Activity Dashboard 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Dex 21 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Customizable Fields: Customize data fields to support various needs and use cases - Data Import/Export: Import and export data to and from software applications - Interaction Tracking: Track interaction history by documenting conversations for contacts - Lead Capture: Automatically identify and save contact information of potential customers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue - Referral Tracking: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Segmentation: Group leads or contacts based on their specific characteristics - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Task Management: Create, manage and track all task activities and progression - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.3 (3) 4.3 Based on 3 reviews ## Pricing Value for money 5.0 (3) Free Trial Free Version Basic $12.00 Flat Rate,Per Month Value for money 5.0 (3) 5.0 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (3) 4.7 Based on 3 reviews ## User reviews Overall rating 5.0 Based on 3 reviews Filter by rating 5(3) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent PL Premysl L. Partner Professional Training & Coaching ### "Must have stay-in-touch solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 February 26, 2025 I use the app every day. Dex is my personal a easy to use contact and stay-in-touch management software. Keeping me to stay in touch with broader family, friend and of course also client and prospects. Pros Simplicity and user friendliness is the key of this app. Cons there could be more integration, for example with MacOS mail, Apple Messages. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Kurt U. VP Marketing and Operations Real Estate ### "Best personal CRM out there" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 22, 2023 Incredible personal CRM. I was a heavy user of another personal CRM before it was acquired and then shut down. Since then, I've tried multiple other CRMs and most recently Clay. I'm glad that I tried Dex. It's unquestionably the best personal CRM out there. I wish more people knew the benefit of using a personal CRM. Pros The ability to easily stay in touch with business and personal contacts not connected to a deal or pipeline. The drip emails for onboarding have been great as well. They are not too often and are in just the right size to not overwhelm you. Cons I've had a few UX issues that made me feel like features were not there. However, as I've learned the product, it's just that they are different than the last personal CRM I used. I really do not have any cons at the moment. Switched from [Clay](https://www.capterra.com/p/237944/Clay/) [Follow Up Boss](https://www.capterra.com/p/130020/Follow-Up-Boss/) [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Needed a CRM more focused on personal relationships than deals. Alternatives considered [Clay](https://www.capterra.com/p/237944/Clay/) Reasons for choosing Dex Dex had more relationship friendly features. It also didn't sit well with me that Clay started later and appears to have copied Dex. I tried managing personal relationships with Hubspot and Follow Up Boss but those are built for deals and not personal relationships. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JH Joel H. Consultant Capital Markets ### "Help me a lot to stay in contact with people I met." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 11, 2023 Pros It is super easy to use, it automates all the hard work of synchronizing my LinkedIn, Google, and others tools I use to manage my contacts. Moreover, it allows me to take notes during meetings. And it reminds me to stay in touch with my friends. Cons The software is a great tool, and new features are released frequently as it is a small startup. Switched from [Notion](https://www.capterra.com/p/186596/Notion/) More user-friendly and less complex. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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