Guru Networks

Back Office GURU

4 / 5 5 reviews

Who Uses This Software?

We service the Residential Real Estate Industry and are scalable to a small agent team or a multi-State large Franchisor.


Average Ratings

5 Reviews
  • 4 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $375.00/one-time
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • Guru Networks
  • www.gurunet.net
  • Founded 1993
  • United States

About Back Office GURU

GURU Solutions is the supplier of transaction management and full Broker Back Office management solutions to the Residential Real Estate Industry. Our products automate processes, reduce redundancies and increase efficiency with versatile solutions that are intuitively easy to use. We support Brokers of all sizes by offering flexible tools that integrate industry standards with the unique business rules and commission schedules of each customer.


Back Office GURU Features

  • Calendar Management
  • Client / Property Matching
  • Client Database
  • Commission Management
  • Contact Management
  • Contract Management
  • Email Marketing
  • Flyer / Catalog Printing
  • Lead Management
  • Listing Management
  • Property Database
  • Website Management

Back Office GURU Reviews Recently Reviewed!

Highly recommend it for any office taking their real estate business to the next level

Feb 24, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This software has been a great solution for our office's transaction and agent management needs. It has helped us keep both staff and agents on task and well-informed on the day-to-day tasks and deadlines. It's a great tool for keeping track of required documents with in-house reminders that can be automatically sent out to agents, which saves time. This system has really helped us automate the transaction to closing process and it has also helped us comply with legal requirements. The system is very modular which allows you to use it as much or as little as you need without having to pay extra for features you don't need. Once the system is fully setup you can pretty much run your office on auto-pilot with complete peace of mind.

An Office Management System that is both easy to use and cost effective!!

Feb 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We had been searching for an Office Management program for well over a year. On the recommendation of another Real Estate Company, we checked out Guru. From the initial conversation to the eventual transition, the move could not have been made easier by Customer support representative. Training was excellent and covered all aspects of our needs for a Real Estate Office. Any questions, concerns, glitches were addressed immediately and resolved.
The program is extremely user friendly and easy to manage. We have chosen not to use all the features offered because of an on-line document management system already in place.
If you are considering a new platform for your office - you owe it to yourself to check out Guru.

good

Mar 15, 2016
3/5
Overall
4 / 5
Ease of Use
3 / 5
Customer Support

Comments: Pros: online, easy to use, listings automatically expire,
Cons: reports could be better ( have a hard time when both sides are in office, the report says both so i either need to go back to the transaction or look up on file to see what agent had what side), can't put in a back up offer, the create payment can only have one agent (would rather have at least two)

Vendor Response

by Guru Networks on February 23, 2017

Claudia - there is an output option for side that can be added as a column to this report so that you can see which agent is on which side. Let us know if you need a quick call to discuss. We will take your suggestions into consideration for G6 which we are already in the process of building. Thanks so much!

Coming from a program which was so complicated this one is so much more user friendly!

Mar 15, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Our agents love the transaction disbursement form to see how the commission check was disbursed and production for the year.

The customer service is wonderful! If I have a question they are always right there to answer and help!

Great customer service!

Feb 16, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been using the Guru system for over 2 years. It is a great value for the money! We were looking for a simple system to allow us to fill two specific needs: 1 - reporting transactions to BHHS and 2 - reporting for management. The system has done both those well. I would like to see a simpler layout instead of having to navigate so many different screens but the system performs well. The customer service has been unparalleled. Seth Erlanger and Jennifer Deeters have been nothing less than extrodinary.