--- title: "Meplo Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Meplo Software - reviews, pricing plans, popular comparisons to other Cloud Communication Platform products and more." source_url: "https://www.capterra.com/p/275117/Meplo/" page_type: "product" language: "en" --- # Meplo Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Meplo ## What is Meplo? Meplo allows us to send automatic messages via SMS or Whatsapp to all the customers who call us, and for one reason or another, we are unable to answer. ❍ Management app to send an automatic message. ❍ Configure by yourself an automatic ChatBot on WhatsApp, with questions & answers, as if it were a virtual secretary. ❍ Do you have an office? If you have a VoIP switchboard, you can send sms or WhatsApp messages to your callers, e.g., when you are closed. ## What is Meplo used for? [Chatbot](https://www.capterra.com/chatbot-software/)[Cloud Communication Platform](https://www.capterra.com/cloud-communication-platform-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €19.9 Per Feature, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Meplo?[Manage this product listing](https://www.g2.com/products/meplo/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Meplo 5.0 (1) VS. [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price €19.9 Per Feature, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.6 (1,769) Value For Money 3.0 (1) Value For Money 4.6 (1,519) Customer Service 4.0 (1) Customer Service 4.7 (1,538) ## Meplo alternatives [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (12)](https://www.capterra.com/p/10004983/SAS-Viya/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/) [4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144040/Tidio-Chat/) [LiveChat](https://www.capterra.com/p/62194/LiveChat/) [4.6 (1,727)](https://www.capterra.com/p/62194/LiveChat/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/62194/LiveChat/) ## FAQs about Meplo Overview ### What company size and specific industries is Meplo built for? Meplo is designed for small and mid-sized businesses that need phone, messaging, and customer contact tools across sales, support, and operations. It fits companies in service, retail, and other customer-facing sectors that handle calls, WhatsApp, SMS, chat, and automatic responses. Features and Usability ### What are the key features of Meplo? Meplo offers AI Copilot, chatbot, and automated responses for customer support and sales or marketing workflows. It also includes canned responses, lead capture, multi-channel communication, customer experience management, and natural language processing for handling inquiries across channels and routing leads. Integrations ### Which third-party tools and platforms does Meplo integrate with? Meplo integrates with Gmail, Google Docs, Slack, Zapier, and Pabbly Connect. These integrations cover email, document collaboration, messaging, and automation, giving Meplo connections to commonly used workplace and workflow tools. Getting Started and Support ### What training and onboarding options does Meplo offer? Meplo provides documentation and videos to help teams get started. Documentation offers written reference material for setup and feature review, while videos provide visual guidance for learning the product and following along with key tasks at a self-paced pace. Getting Started and Support ### What customer support options does Meplo offer? Meplo provides Email/Help Desk, Knowledge Base, Phone Support, and Chat. With no reviewer feedback available on support experiences, support quality, response speed, and helpfulness cannot be summarized from user sentiment. The listed channels define the available support options for users seeking product help. ## Features AI summary Based on 1,278 Cloud Communication Platform reviews Capterra reviewers highlight these as the features buyers care about most when choosing chatbot software: - **Automated Responses** (**42%** of reviewers rated this feature as critical) - **Language Detection** (**44%**) - **Natural Language Processing** (**43%**) Meplo includes **Automated Responses** and **Natural Language Processing**, so teams can reply faster and better understand user intent during conversations. However, it does not include **Language Detection**. Instead, it offers **Customer Support** (**46%**), which gives businesses another important capability for handling user questions and resolving issues efficiently, helping teams manage conversations more effectively and improve service quality. Automated Responses 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Automatic reply functionality for incoming messages Customer Support 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Provide online support for your customers through live chat or help desk functionality Canned Responses 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Shortcuts for inputting frequently used messages Chatbot 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important AI-based platform which conducts a conversation via auditory or textual methods For Sales/Marketing 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Used as a promotional or demonstration tool in sales and marketing presentations Lead Capture 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Automatically identify and save contact information of potential customers Meplo 9 features ### All Features - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Automated Responses: Automatic reply functionality for incoming messages - Canned Responses: Shortcuts for inputting frequently used messages - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Customer Support: Provide online support for your customers through live chat or help desk functionality - For Sales/Marketing: Used as a promotional or demonstration tool in sales and marketing presentations - Lead Capture: Automatically identify and save contact information of potential customers - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 3.0 (1) Base €19.90 Per Feature,Per Month Base+ €39.00 PRO €44.00 PRO+ €69.00 Value for money 3.0 (1) 3.0 Based on 1 reviews ## Integrations [ Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Pabbly Connect](https://www.capterra.com/p/205994/Pabbly-Connect/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (1) 4.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent GB Giovanni B. titolare Arts and Crafts ### "ottimo per la gestione delle telefonate con il chatbot" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 12, 2023 Pros Servizio personalizzato, lo programmano loro ed è molto semplice. Cons Avrei preferito un prezzo un pò più basso, ma il servizio è eccellente. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.