--- title: "Closum Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Closum Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more." source_url: "https://www.capterra.com/p/275120/Closum/" page_type: "product" language: "en" --- # Closum Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Closum ## What is Closum? Closum is an omnichannel marketing automation and customer engagement platform built for B2C companies. It enables teams to manage Email, SMS, WhatsApp, RCS, Web Push and other customer communications from one place. Users can create targeted campaigns, automate customer journeys, segment audiences and personalize messages using centralized customer data. Closum also includes tools for contact management, transactional messaging, landing pages, forms, pop-ups, analytics and reporting. With APIs and more than 600 no-code integrations, businesses can connect their existing tools, synchronize data and scale personalized communications across the customer lifecycle. Closum helps marketing, CRM and digital teams improve engagement, strengthen customer relationships and increase conversions through timely, relevant and coordinated messaging. ## What is Closum used for? [SMS Marketing](https://www.capterra.com/sms-marketing-software/)[Transactional Email](https://www.capterra.com/transactional-email-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/) Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €12 Usage Based, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Closum?[Manage this product listing](https://www.g2.com/products/closum/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Closum 5.0 (2) VS. [### Omnisend](https://www.capterra.com/p/153508/Omnisend/) [4.7 (837)](https://www.capterra.com/p/153508/Omnisend/reviews/) Starting Price €12 Usage Based, Per Month Starting Price $16 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.6 (836) Value For Money 5.0 (2) Value For Money 4.5 (736) Customer Service 5.0 (2) Customer Service 4.6 (708) ## Closum alternatives [Acumbamail](https://www.capterra.com/p/195838/Acumbamail/) [4.6 (155)](https://www.capterra.com/p/195838/Acumbamail/reviews/) Starting price $28.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/195838/Acumbamail/) [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) [4.2 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/113540/Bitrix24/) [Marketing 360](https://www.capterra.com/p/148516/Marketing-360/) [4.5 (1,158)](https://www.capterra.com/p/148516/Marketing-360/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/148516/Marketing-360/) [Sender](https://www.capterra.com/p/139770/SENDER/) [4.7 (212)](https://www.capterra.com/p/139770/SENDER/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/139770/SENDER/) ## FAQs about Closum Overview ### What company size and specific industries is Closum built for? Closum is designed for B2C companies of all sizes that need to automate and personalize customer communications across multiple channels. It fits businesses in consumer-facing industries that manage the full customer journey, especially those focused on marketing, sales, and ongoing customer engagement. Features and Usability ### What are the key features of Closum? Closum offers 2-Way Messaging, SMS Messaging, Email Marketing, and Multi-Channel Marketing for customer communications. It also includes Campaign Management, Campaign Scheduling, Marketing Automation, Drip Campaigns, and Automated Responses, plus Contact Management, Customer Segmentation, Consent Management, Reporting/Analytics, and Third-Party Integrations. Integrations ### Which third-party tools and platforms does Closum integrate with? Closum integrates with ActiveCampaign, ChatGPT, Google Ads, Google Calendar, Google Sheets, HubSpot CRM, Salesforce Starter, Shopify, Stripe, Typeform, WooCommerce, and Zapier. It connects marketing, CRM, scheduling, forms, payments, and ecommerce tools in one catalog of 12 third-party platforms. Getting Started and Support ### What training and onboarding options does Closum offer? Closum provides live online training, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, videos offer visual walkthroughs, and documentation gives written reference material for self-paced learning and feature review. Getting Started and Support ### What customer support options does Closum offer? Closum provides email/help desk, a knowledge base, phone support, and chat. Support details are limited in the catalog, so customer experience with response times or helpfulness is not documented here. Users can still contact the listed channels for setup questions, account issues, or product guidance. ## Features AI summary Based on 3,882 SMS Marketing reviews Capterra data shows that buyers of SMS Marketing software rank the following features as their top priorities: - **SMS Messaging** (**59%** of reviewers rated this feature as critical) - **Campaign Scheduling** (**55%**) - **Mass Texting** (**55%**) Closum supports all three of the features reviewers value most: **SMS Messaging**, **Campaign Scheduling**, and **Mass Texting**. Together, these capabilities help businesses send timely messages at scale, plan outreach in advance, and manage high-volume text campaigns more efficiently, allowing teams to reach customers consistently and improve campaign execution. SMS Messaging 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Send messages via SMS Mass Texting 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Send messages to multiple subscribers at the same time Scheduled Messaging 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Send individual or bulk text messages at predetermined times Campaign Management 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Message Personalization 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Personalize text messages using templates and custom fields 2-Way Messaging 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Send and receive text messages to communicate with clients or prospects in real-time Closum 29 features ### All Features - 2-Way Messaging: Send and receive text messages to communicate with clients or prospects in real-time - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Automated Responses: Automatic reply functionality for incoming messages - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Consent Management: Manage user consent requests and documents - Contact Management: Manage, organize, and store contact information - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period - Email Campaign Management: Plan, execute, and analyze email marketing campaigns - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects - List Management: Manage contacts across multiple mailing lists - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mass Texting: Send messages to multiple subscribers at the same time - Message Personalization: Personalize text messages using templates and custom fields - Mobile Coupons: Electronic coupons delivered to a mobile device that can be exchanged for a discount - Multi-Campaign: Manage multiple campaigns in one system - Polls/Voting: Enable custom polls/voting to facilitate decision-making or increase engagement - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduled Messaging: Send individual or bulk text messages at predetermined times - SMS Messaging: Send messages via SMS - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) Free Trial Free Version Growth €12.00 Usage Based,Per Month Value for money 5.0 (2) 5.0 Based on 2 reviews ## Integrations [ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent CP Claudia P. Gestora de projetos Marketing and Advertising ### "Fantástico!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 16, 2023 Pros A possibilidade recursos dentro de uma só plataforma permite-nos alavancar negócios em poucos cliques, desde criar newsletters, ativar landing pages, nutrir a nossa base de dados, etc. Cons Não, tudo ótimo. Uso a plataforma para a gestão de vários clientes. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Joao M. Digital Marketeer Sporting Goods ### "Super user friendly e prático de utilizar diáriamente" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 16, 2023 De um modo geral o Closum é uma plataforma excelente para se ter como parceiro. Desde a facilidade com que se consegue mexer na plataforma, a análise de dados que dá para fazer dentro da plataforma e também o suporte que toda a equipa presta. 5\* ! Pros O construtor do Closum é muito prático e simples de utilizar. Nós trabalhamos com newsletters em várias línguas e o Closum facilita muito no processo de criação das mesmas. Temos blocos gravados com as informações do footer nas diversas línguas. Também conseguimos com bastante facilidade duplicar as newsletters para que depois se faça a tradução. Tudo isto permite-nos otimizar o nosso tempo! Cons Gostava que o Closum tivesse mais automatizações direcionadas para e-commerces. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.