--- title: "Tech Away Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Tech Away Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more." source_url: "https://www.capterra.com/p/275150/Tech-Away/" page_type: "product" language: "en" --- # Tech Away Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Tech Away ## What is Tech Away? Tech Away is an App for technical assistance and it allows the reports sending on the move. It facilitates technical operators work and automates maintenance related business processes. Tech Away allows you to work on the move, without Internet, to save time and reduce errors, to keep track of work from a single point, to allow customers signing reports directly on the App, and to export all data to the company management system. App available for Smartphone and Tablet. Request a DEMO. ## What is Tech Away used for? [Field Service Management](https://www.capterra.com/field-service-management-software/)[Work Order](https://www.capterra.com/work-order-software/)[Maintenance Management](https://www.capterra.com/maintenance-management-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €0.01 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Tech Away?[Manage this product listing](https://www.g2.com/products/tech-away/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Tech Away 4.5 (2) VS. [4.6 (498)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting Price €0.01 Per Feature Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (2) Ease Of Use 4.5 (498) Value For Money 4.5 (2) Value For Money 4.5 (491) Customer Service 5.0 (2) Customer Service 4.7 (494) ## Tech Away alternatives [4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.3 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/) Starting price $259.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars ## Features AI summary Based on 4,034 Field Service Management reviews Capterra reviewers highlight these as the features buyers care about most when choosing field service management software: - **Job Tracking** (**75%** of reviewers rated this feature as critical) - **Job Scheduling** (**76%**) - **Mobile Access** (**62%**) Tech Away includes **Mobile Access**, but it does not include **Job Tracking** or **Job Scheduling**. Instead, it offers other important capabilities that reviewers also value, including **Customer Database** (**66%**), **Work Order Creation** (**68%**), and **Scheduling** (**61%**). While the system lacks two of the top three priority features, these tools still give field teams a way to manage customer records, create service tasks, and coordinate appointments more efficiently, helping businesses keep daily operations organized and responsive. Mobile Access 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Accounting Integration 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Integrate with a third-party accounting system Alerts/Notifications 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Contract/License Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track, store, and access client contracts or licenses GPS 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Service History 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track work performed and resources used for past customers, sites, or assets Tech Away 29 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contract/License Management: Track, store, and access client contracts or licenses - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Forms: Customize contracts and forms to collect specific information - Document Management: Store, manage, and track all electronic documents in a centralized location - Electronic Signature: Digitally sign online documents - File Storage: Store and access documents, forms, and photos in one centralized place - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Job Management: Manage and track all job information and associated tasks - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Predictive Maintenance: Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Quotes/Estimates: Generate quotes or estimates for customers - Recurring Appointments: Schedule repeating appointments based on a duration of time - Scheduling: Plan availability and assign specific time slots for tasks and resources - Service History: Track work performed and resources used for past customers, sites, or assets - Technician Management: Oversee technicians and track their assigned work orders - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Work Order Creation: Create a new work order - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 4.5 (2) 4.5 Based on 2 reviews ## Pricing Value for money 4.5 (2) Basic €0.01 Per Feature, Value for money 4.5 (2) 4.5 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 4.5 Based on 2 reviews Filter by rating 5(1) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent NB Noemi B. Marketing Marketing and Advertising ### "Strumento indispensabile e moderno per l'Assistenza tecnica " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 13, 2021 Esperienza positiva Pros La possibilità di svolgere operazioni di assistenza tecnica e invio di rapportini in mobilità. Tempo risparmiato, lavoro veloce e facilitato, processi aziendali snelli ed efficienti. Cons Vorrei poterlo usare anche da Smartphone Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 13, 2021 Ciao Noemi, grazie! AF Alba F. sales support Information Technology and Services ### "Semplice ma geniale" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 17, 2021 Pros Il fatto che funzioni anche senza connettività, la possibilità di integrarsi con i dati del gestionale, la velocità di compilazione dell'intervento da parte del tecnico. Interfaccia utente piacevole e intuitiva. Cons A mio parere è migliorabile qualcosa nella parte "gestore"; avere le statistiche avanzate già comprese nel pacchetto base non sarebbe male. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 13, 2021 Ciao Alba, grazie per la tua recensione. 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