# OASYS^ Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about OASYS^ Software - reviews, pricing plans, popular comparisons to other Help Desk products and more.

Source: https://www.capterra.com/p/275236/Oasys

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# 

 OASYS^ Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

OASYS^

## What is OASYS^?

HelpDesk by OASYS^ is a next-generation service management solution designed to streamline customer support and enhance service delivery. With its intuitive interface and robust features, businesses can efficiently manage inquiries, track tickets, and resolve issues faster than ever. HelpDesk automates repetitive tasks, supports SLA management, and offers real-time performance insights, ensuring teams stay productive and customers remain satisfied. Its scalable and customizable platform seamlessly integrates with other business tools, empowering organizations of all sizes to deliver top-tier service while reducing operational costs. Experience smarter service management with AI-driven insights and workflow automation—all within a single, user-friendly platform.

## What is OASYS^ used for?

[Help Desk](https://www.capterra.com/help-desk-software/)[Workflow Management](https://www.capterra.com/workflow-management-software/)[Digital Asset Management](https://www.capterra.com/digital-asset-management-software/)

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$15

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for OASYS^?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.lolctech.com&name=OASYS^)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### OASYS^

5.0 (1)

VS.

[4.4 (15,308)](https://www.capterra.com/p/19319/JIRA/reviews/)

Starting Price

$15

Per User, Per Month

Starting Price

$7.91

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (1)

Ease Of Use

4.1 (640)

Value For Money

5.0 (1)

Value For Money

4.3 (612)

Customer Service

5.0 (1)

Customer Service

4.2 (611)

## OASYS^ alternatives

[4.6 (5,720)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.5 (13,544)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

Starting price

$10.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.4 (2,883)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (3,578)](https://www.capterra.com/p/186749/TaxDome/reviews/)

Starting price

$800.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Alerts/Escalation

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

System alerts about the need to escalate an issue or request

Automated Routing

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Tickets are automatically assigned to specific agents based on predefined rules

Email Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage, store and organize emails within the system or via third-party apps

Real-Time Notifications

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Notifications that are delivered to users as soon as an event occurs

Ticket Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track, manage, or resolve user requests and IT incidents/issues

OASYS^ 78 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Organize assets into folders and subfolders or tag assets based on a custom file hierarchy

Collection of all assets in the system

Share access to files and assets with individuals

Automatic reply functionality for incoming messages

Tickets are automatically assigned to specific agents based on predefined rules

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

AI-based platform which conducts a conversation via auditory or textual methods

Integration with content management software

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Track and report regulatory data to either internal management or external stakeholders

Configure existing workflows to meet your organization's needs

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

A collection of customer information such as contact details, demographics, previous interactions, etc.

Add customized logos and colors to align with company branding

Alter the layout and content of dashboards

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Manage, store and organize emails within the system or via third-party apps

Pre-made examples and templates for emails

Convert files to a different format

Create, save, and store files

Move files across different systems or networks

Store, manage and track all forms in a centralized location

Search for specific words or phrases within a document or database

Use AI to generate content in the form of text, images, videos, etc.

Create, design and modify the flow and processes of tasks in a project

Store and manage images

Ability of software to identify an image among other data

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Access software remotely via mobile devices

Access the system via a mobile application

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Drag and drop/visual interfaces that allow non-tech users to build without writing code

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Adjust communications based on previous interactions or personal preferences

Arrange tasks based on the level of priority or urgency

Streamlining repetitive tasks and activities through automated and predefined workflows

Reporting on how each user, task or process has advanced since its initiation

Create, manage, or update project workflows.

Engage in direct, instant messaging with customers, users, etc.

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

View and track pertinent metrics to find patterns and gain insights from data

Manage and enforce usage rights and permissions for digital assets

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Set and monitor service level agreements to ensure timely response and resolution

Allow users to access multiple services after entering their login credentials once

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Gauge satisfaction and receive information for improvement and success

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Create, manage and track all task activities and progression

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Track, manage, or resolve user requests and IT incidents/issues

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Track revisions and updates made to files and navigate between different versions

Store and manage online video content

Supports various video file formats

Alter the default workflow to meet your organization's needs

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

5.0 (1)

5.0

Based on 1 reviews

## Pricing

Value for money

5.0 (1)

Free Trial

Workflow Automation

$15.00

Per User,Per Month

It includes:

-   Unlimited workflows and automations
-   Advanced integrations & APIs
-   Audit trails and compliance controls
-   Analytics & performance dashboards
-   Enterprise-grade security & governance

Asset Lifecycle Management (ALM)

$50.00

Per User,Per Year

It includes:

-   End-to-end asset lifecycle tracking
-   Preventive maintenance, renewals & alerts
-   Asset history, warranties & compliance records
-   Custom reports & dashboards
-   Role-based access, approvals & audit logs

E-Signature

$8.00

Per User,Per Month

It includes:

-   Legally binding digital signatures
-   Bulk signing & automated workflows
-   @mentions, in-app chat & notifications
-   Email reminders & full activity tracking
-   Native integration with Workflow & ALM

Helpdesk / Service Desk

$3.50

Per User,Per Month

It includes:

-   Multi-channel ticketing (email, Teams, portal)
-   SLA tracking & automated escalation
-   Service catalogue & knowledge base
-   Leaderboards, analytics & reporting
-   Incident, problem & request management

Value for money

5.0 (1)

5.0

Based on 1 reviews

## Integrations

[

WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Telegram](https://www.capterra.com/p/180347/Telegram/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)[

SAP Business ByDesign](https://www.capterra.com/p/77379/SAP-Business-ByDesign/)[

Oracle E-Business Suite](https://www.capterra.com/p/214932/Oracle-E-Business-Suite/)[

Microsoft Entra ID](https://www.capterra.com/p/219692/Azure-Active-Directory/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

CP

Chamari P.

Manager - IT Service Management

Banking

### "Excellent System with an excellent support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 3, 2023

It is very user friendly. It has been achieved rapid improvement within a shorter period. It adopted more new features. Apart from that the customer service and the vendor support is excellent. The entire team is very positive. Out of the requirements we forwarded, 95% have been implemented.

Pros

Ease of use, user friendly, Ease of understanding, Easliy set up, Self analysis of a ticket/incident/request. The system has been integrated with several internal as well as external (other vendor's) applications such as HRIS.

Cons

When there are any concern, requirement, new suggestions, those will be forwarded to the application vendor.Those points were implemented after appropriate assessment by the vendor.Hence, at the moment unable to highlight the weak area of the S/W as those have already been addressed by the system vendor.

Reasons for choosing OASYS^

Support, S/W features, Cost, Ease set up and implementation time.

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