# MRI Energy Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about MRI Energy Software - reviews, pricing plans, popular comparisons to other Facility Management products and more.

Source: https://www.capterra.com/p/275239/eSight

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# 

 MRI Energy Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

MRI Energy

## What is MRI Energy?

MRI Energy is a specialist energy management software solution that enables total visibility, control, and understanding of your energy consumption, trends, and anomalies to make data-driven decisions and drive down costs. Comprehensive and intuitive, MRI Energy records and analyses all energy data centrally regardless of the data’s source, system, or format and can be accessed from anywhere across the globe in a variety of languages. This helps to validate invoices, bill tenants, comply with regulatory standards, and manage sustainability. MRI Energy is used by Energy, Facilities, and Estates managers across all sectors and is a comprehensive solution for companies that have an energy spend of £1m+ per year.

## What is MRI Energy used for?

[Energy Management](https://www.capterra.com/energy-management-software/)[Facility Management](https://www.capterra.com/facility-management-software/)

Overall rating

Based on 44 user reviews

Reviews sentiment

Positive

98%

Neutral

2%

Negative

0%

Starting price

$2000

Per Feature, Per Year

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### MRI Energy

4.7 (44)

VS.

[### EnergyCAP](https://www.capterra.com/p/56928/EnergyCAP/)

[4.7 (132)](https://www.capterra.com/p/56928/EnergyCAP/reviews/)

Starting Price

$2000

Per Feature, Per Year

Starting Price

$5000

Usage Based, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (44)

Ease Of Use

4.6 (132)

Value For Money

4.3 (30)

Value For Money

4.6 (72)

Customer Service

4.8 (42)

Customer Service

4.8 (126)

## MRI Energy alternatives

[Energy Manager](https://www.capterra.com/p/226566/Energy-Manager/)

[4.6 (31)](https://www.capterra.com/p/226566/Energy-Manager/reviews/)

Starting price

$1.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/226566/Energy-Manager/)

[Energis.Cloud](https://www.capterra.com/p/174805/Energis-Cloud/)

[4.6 (34)](https://www.capterra.com/p/174805/Energis-Cloud/reviews/)

Starting price

$165.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/174805/Energis-Cloud/)

[PEAK](https://www.capterra.com/p/236529/PEAK/)

[4.7 (72)](https://www.capterra.com/p/236529/PEAK/reviews/)

Starting price

$995.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/236529/PEAK/)

[Conservice ESG](https://www.capterra.com/p/183026/Goby-ESG/)

[4.7 (15)](https://www.capterra.com/p/183026/Goby-ESG/reviews/)

Starting price

$50.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/183026/Goby-ESG/)

[View all alternatives](https://www.capterra.com/p/275239/eSight/alternatives/)

## FAQs about MRI Energy

Overview

### Which roles and teams benefit most from MRI Energy?

MRI Energy is most used by energy managers, energy engineers, and carbon or demand management teams that track utility usage, improve efficiency, and support sustainability goals. Facilities leaders and service directors use it to monitor building performance, while executives and IT teams rely on reporting, system integration, and portfolio-level decision support.

Answer based on 43 reviews

Overview

### What company size and specific industries is MRI Energy built for?

MRI Energy is designed for companies with annual energy spend of £1 million or more and for Energy, Facilities, and Estates managers across all sectors. It suits mid-market to enterprise organizations that need a system for managing energy use in varied operational environments.

Features and Usability

### What are the key features of MRI Energy?

MRI Energy offers real-time monitoring and analytics, bill audit and bill database tools, and cost analysis with cost tracking and budget forecasting. It also includes meter tracking, emissions monitoring, greenhouse gas tracking, load management, and reporting features such as ad hoc reporting, customizable reports, and data visualization.

Getting Started and Support

### What training and onboarding options does MRI Energy offer?

MRI Energy provides in person training, live online sessions, webinars, documentation, and videos to support onboarding. In person and live online formats can guide setup and questions, webinars can cover product topics, and documentation and videos give teams self-paced reference material.

Answer based on 2 reviews

Getting Started and Support

### What customer support options does MRI Energy offer?

MRI Energy provides email/help desk, FAQ/forum, knowledge base, and phone support. Users describe the support team as helpful and willing to walk them through configuration or data-import issues, with training support also getting positive mention. Support is often seen as a key reason the product feels easier to adopt.

Answer based on 5 reviews

Features and Usability

### Is MRI Energy easy to use for new and experienced teams?

MRI Energy works well for experienced energy managers and growing facilities teams, but first-time users may face a learning curve. The Express interface, dashboards, charts, and scheduled reports help casual users get started faster, while admin setup, template creation, and some analysis steps can feel less intuitive.

Answer based on 19 reviews

Features and Usability

### How good is the MRI Energy user interface?

MRI Energy offers a polished interface with clear dashboards, charts, and mobile-friendly views that help teams monitor energy and water data. Many facilities and enterprise users find the Express interface easier to navigate, though some admin tools still require extra clicks, feel less modern, or limit access to certain features.

Answer based on 14 reviews

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

4.0 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Customizable Reports

4.5 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Alter the layout and content of reports

Real-Time Monitoring

4.8 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Active monitoring of systems, applications, or networks

Cost Analysis

4.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Analyze and calculate business costs

Alerts/Escalation

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

System alerts about the need to escalate an issue or request

Historical Reporting

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Information, data and reports that are being tracked over time

MRI Energy 29 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

System alerts about the need to escalate an issue or request

Automatically identify unusual behavior

Application programming interface that allows for integration with other systems/databases

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Compare key metrics for the business against prominent players in the industry

Track, store, and access client contracts or licenses

Analyze and calculate business costs

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Alter the layout and content of reports

Import and export data to and from software applications

Graphical representation of data

Store, manage, and track all electronic documents in a centralized location

Receive and/or send email notifications for urgent updates, requests, or other information

Monitor emissions and environmental data trends and measure the impact on climate and community health

Form predictions based on past and present data/trends

Track, calculate, and report on greenhouse gas (GHG) emissions

Information, data and reports that are being tracked over time

Manage the supply and flow of electricity across the network

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

View and track pertinent metrics to find patterns and gain insights from data

Track the status over time for a request, process, asset, or transaction

Manage and monitor compliance with government regulations on environmental standards

Set up connections to third-party platforms to improve business processes

Track and measure the impact of weather on energy consumption

Creating, assign, and track jobs and/or tasks for work orders

Get Advice

We can help you find the software with the features you need.

Features

4.6 (34)

4.6

Based on 34 reviews

## Pricing

Value for money

4.3 (30)

Basic

$2,000

Per Feature,Per Year

Value for money

4.3 (30)

4.3

Based on 30 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.8 (42)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (42)

4.8

Based on 42 reviews

## User reviews

Overall rating

4.7

Based on 44 reviews

Filter by rating

5(32)

4(11)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

PL

Paul L.

Energy Manager

Civil Engineering

### "Easy to use platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 20, 2026

Good. Support has been excellent, the platform has been reliable, and any issues that have arisen have been quickly resolved.

Pros

Great product that's easy to use. Creating graphs with comparisons is simple, the regression models are quick to create, and the dashboards are impressive. Has some great features and is my go-to Energy platform. MRI are always pushing the limits and innovating.

Cons

Cost: it has become an expensive option over the last few years, which is pushing us to look for alternative providers. Budgets: It would be great if the energy budgets could be set to cover multiple years, or copied from year to year instead of having to be set up from scratch each year.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 26, 2026

Thank you so much Paul for your detailed feedback. We are pleased to hear that our energy management software continues to deliver value through its usability, analytics, dashboards and support experience. We also appreciate your comments regarding pricing and multi-year budget functionality and we will ensure this feedback is shared with the relevant teams for their review and consideration.

HC

Haydn C.

Technical and Innovation Manager

Facilities Services

### "MRI Energy Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 13, 2026

My experience has been great with MRI, from the user interface, setting up metering and the attentive customer support available.

Pros

The customisation options available on the platform are really great, with many to choose from. Customer support has been really responsive and my questions get answered quickly. The platform is easy to use and the user manuals assist with learning. The many reporting functions are very useful and help to support our clients needs well.

Cons

The platform timeout options could be more flexible to allow extended time periods if required by the user. The graphing colour options could do with an improved interface which allows changes when in graph mode without losing any changes.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 14, 2026

Thank you so much for your review Haydn, we are pleased to hear that MRI Energy’s reporting, customisation options and usability are helping you support your clients effectively and that our customer support team has been responsive and helpful throughout. We also appreciate your feedback on areas for refinement which we will share with our product team as we continue to develop and enhance the platform.

JM

Jeff M.

Energy Manager

Facilities Services

### "Powerful & User-friendly Energy Management Platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

May 13, 2026

Overall, my experience with MRI Energy has been very positive. It has significantly improved how I manage energy across commercial and retail properties by providing reliable data and meaningful insights. The platform balances strong analytical capabilities with usability, enabling both quick reporting and in-depth investigation when required. It’s a dependable solution that supports informed decision-making and helps drive energy performance improvements.

Pros

The Measurement & Verification (M&V) capabilities are a standout feature, allowing accurate tracking of building performance while accounting for variables that impact energy use. The platform also offers highly flexible and easy-to-build dashboards, making it simple to switch between high-level overviews and detailed analysis. Additionally, the metering setup interface is intuitive and efficient, saving time when configuring and managing assets.

Cons

The platform can represent a relatively high investment compared to some alternatives, particularly for smaller portfolios. While the functionality justifies the cost for larger or more complex estates, there may be a steeper barrier to entry in terms of value for money for organisations with more limited energy management needs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 14, 2026

Thank you so much Jeff for your feedback. It is great to hear that MRI Energy’s M&amp;V capabilities, dashboard flexibility and intuitive metering set up is supporting your energy management and reporting needs effectively. We also note your comments on pricing and will continue working to ensure the platform delivers strong value across different portfolio sizes.

AB

Andrew B.

Energy Manager

Facilities Services

### "5 Star Energy Platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 30, 2026

Overall I have a positive experience with MRI Energy and would recommend it to businesses, especially those with a large energy usage and/or extensive metering setup.

Pros

It is a very in depth platform. It has multiple methods of analysis, report creation, metering setups, alarms, dashboards & data import methods. It allows the user a lot of control for configuration - whether this is linked to energy management, reports for external users, or data transfer troubleshooting.

Cons

It is an expensive platform, especially for newer customers. Furthermore, whilst there is quite an extensive manual to assist with using the platform, given its many features it can be difficult to figure out how some of them work without requesting further assistance and potentially paying for training.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 13, 2026

Thank you so much for your feedback and recommendation Andrew. We are thrilled to hear that the platform’s analytical capability and flexibility across reporting, dashboards, metering and data management are supporting your energy management needs effectively. We also note your comments around cost and the level of expertise required to fully utilise the system. This feedback has been shared with our product and implementation teams as we continue to focus on improving accessibility and user support. We appreciate your insights and continued engagement.

AM

April M.

Property Manager

Real Estate

### "Antiquated software "

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

June 9, 2022

Pros

Guest card feature was good, had good traffic reports

Cons

Couldn't email directly from software and couldn't text with residents

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MA

Muhammad Ahmed A.

Projects Engineer

Food & Beverages

### "Energy KPIs monitoring and tracking made easy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 12, 2021

Pros

Features like interactive dashboards, dynamic report generation, alarm configuration and data quality analysis are highly useful.

Cons

Customised calculations tools and option to configure these calculations within the system to generate the reports or custom data sheets can be improved further. Although the eSight customer support is always there to help you through and configure things for you when approached.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Hithesh T.

Application Engineer

Information Technology and Services

### "Sophisticated tool for energy management"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 11, 2021

A effective tool for energy data management along with automated features and attractive dashboard.

Pros

Dashboard can configured and customised along with attractive charts which is really helpful to get desired chart. Training and tool assistance will be provided which is satisfying.

Cons

User interface is not user friendly, need to be enhanced for better user friendly user interface. Sometimes data will be missed out after importing data to tool

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DH

David H.

Director

Utilities

### "The most comprehensive aMM&T package available to date"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 29, 2020

Pros

I use a vast variety of automated Monitoring and Targeting software systems as part of our energy bureau delivery services and find eSight to be the most comprehensive and complete suite of energy data management tools available.

Cons

For certain aspects, the setup and configuration of analysis, reports and alarms for large quantities of meters is repetitive and time consuming. eSight are exploring new mechanisms to streamline the configuration of alarms etc

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SG

Sebastien G.

IT Project Manager

Utilities

### "Useful tool to exploit data from the field"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 17, 2019

Pros

The customer relationship is very appreciable. It's easy and fast to import data and create nice energy reports. The release frequency (about one every 6 or 8 weeks) is adapted to our need.

Cons

The interface could be more continuous : today you have to switch a lot between pages to accomplish your work.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GC

Giedrius C.

Global Energy Solutions Lead

Tobacco

### "Amost 10 years with eSight"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 16, 2019

Within last 3 years i noticed huge improvement overall in the system. Increased speed, added additional functions. My opinion, eSight is moving in a good direction and keeping high level standard in energy monitoring software area.

Pros

\- Continues software improvements. - User feedback influences future developments. - Possibility to request custom report development.

Cons

\- Could be more AI incorporated software. - Software development could be more "one step ahead" approach instead of as per user demand.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/275239/eSight/reviews/)

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Popular comparisons

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