---
title: "MRI Energy Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about MRI Energy Software - reviews, pricing plans, popular comparisons to other Facility Management products and more."
source_url: "https://www.capterra.com/p/275239/eSight/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 MRI Energy Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

MRI Energy

## What is MRI Energy?

MRI Energy is a specialist energy management software solution that enables total visibility, control, and understanding of your energy consumption, trends, and anomalies to make data-driven decisions and drive down costs. Comprehensive and intuitive, MRI Energy records and analyses all energy data centrally regardless of the data’s source, system, or format and can be accessed from anywhere across the globe in a variety of languages. This helps to validate invoices, bill tenants, comply with regulatory standards, and manage sustainability. MRI Energy is used by Energy, Facilities, and Estates managers across all sectors and is a comprehensive solution for companies that have an energy spend of £1m+ per year.

## What is MRI Energy used for?

[Energy Management](https://www.capterra.com/energy-management-software/)[Facility Management](https://www.capterra.com/facility-management-software/)[IWMS](https://www.capterra.com/iwms-software/)

Overall rating

Based on 44 user reviews

Reviews sentiment

Positive

98%

Neutral

2%

Negative

0%

Starting price

$2000

Per Feature, Per Year

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for MRI Energy?[Manage this product listing](https://www.g2.com/products/mri-energy-management/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### MRI Energy

4.7 (44)

VS.

[### Gazebo](https://www.capterra.com/p/253749/Gazebo/)

[4.6 (15)](https://www.capterra.com/p/253749/Gazebo/#reviews)

Starting Price

$2000

Per Feature, Per Year

Starting Price

$2400

Flat Rate, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (44)

Ease Of Use

4.6 (15)

Value For Money

4.3 (30)

Value For Money

4.4 (11)

Customer Service

4.8 (42)

Customer Service

4.3 (13)

## MRI Energy alternatives

Highest Rated

[EnergyCAP](https://www.capterra.com/p/56928/EnergyCAP/)

[4.7 (132)](https://www.capterra.com/p/56928/EnergyCAP/reviews/)

Starting price

$5000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/56928/EnergyCAP/)

[Energy Manager](https://www.capterra.com/p/226566/Energy-Manager/)

[4.6 (31)](https://www.capterra.com/p/226566/Energy-Manager/reviews/)

Starting price

$1.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/226566/Energy-Manager/)

[Energis.Cloud](https://www.capterra.com/p/174805/Energis-Cloud/)

[4.7 (35)](https://www.capterra.com/p/174805/Energis-Cloud/reviews/)

Starting price

$165.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/174805/Energis-Cloud/)

[PEAK](https://www.capterra.com/p/236529/PEAK/)

[4.7 (78)](https://www.capterra.com/p/236529/PEAK/reviews/)

Starting price

$995.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/236529/PEAK/)

[View all alternatives](https://www.capterra.com/p/275239/eSight/alternatives/)

## FAQs about MRI Energy

Overview

### Which roles and teams benefit most from MRI Energy?

MRI Energy is most used by energy managers, energy engineers, and environmental analysts who track consumption, identify efficiency opportunities, and manage energy-related projects. Property managers use it to monitor building performance and operating costs, while directors, executives, and IT teams review portfolio data, oversee implementations, and support reporting across facilities.

Answer based on 43 reviews

Overview

### What company size and specific industries is MRI Energy built for?

MRI Energy is designed for organizations across all sectors that have an annual energy spend of £1 million or more, especially those managed by energy, facilities, and estates teams. It suits larger companies and enterprise-level operations needing oversight of significant energy costs in any industry.

Features and Usability

### What are the key features of MRI Energy?

MRI Energy offers real-time monitoring and analytics, meter tracking, bill audit and bill database tools, and cost analysis with budgeting and forecasting. It also includes emissions monitoring, greenhouse gas tracking, sustainability management, alerts and escalations, customizable reports, data visualization, and work order management.

Getting Started and Support

### What training and onboarding options does MRI Energy offer?

MRI Energy provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled learning sessions, documentation offers written reference material, and videos provide visual walkthroughs for self-paced review.

Answer based on 3 reviews

Getting Started and Support

### What customer support options does MRI Energy offer?

MRI Energy provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Phone Support. Users describe the support team as responsive and helpful, with questions answered quickly and issues resolved through guidance. The available manuals and training materials also help new users learn the system and handle setup.

Answer based on 6 reviews

Features and Usability

### Is MRI Energy easy to use for energy management?

MRI Energy gives energy teams an approachable platform for dashboards, metering setup, billing, and reporting once users learn the workflow. Facility managers and enterprise teams value the configurable tools and responsive training support, while first-time users may find advanced options, analysis steps, and administrative settings less intuitive without guidance.

Answer based on 22 reviews

Features and Usability

### How user-friendly is the MRI Energy interface?

MRI Energy presents clear, configurable dashboards and interactive energy data views that support both quick reporting and detailed investigation. Commercial property and enterprise users like its professional, mobile-friendly Express interface and visual drill-downs, although some administrators report frequent page switching, limited Express permissions, and less polished configuration screens.

Answer based on 16 reviews

## Features

AI summary

Based on 1,961 Facility Management reviews

Capterra data shows that buyers of facility management software rank the following features as their top priorities:

-   **Maintenance Management** (**44%** of reviewers rated this feature as critical)
-   **Work Order Management** (**55%**)
-   **Maintenance Scheduling** (**45%**)

MRI Energy supports **Work Order Management**. However, it does not include **Maintenance Management** or **Maintenance Scheduling**. Instead, it offers other features that reviewers also rate as important, including **Real-Time Data** (**42%**) and **Real-Time Notifications** (**42%**). These capabilities help teams stay updated on facility activity as it happens and respond faster to issues, providing teams with better visibility and quicker decision-making.

Activity Dashboard

4.0 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Customizable Reports

4.5 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Alter the layout and content of reports

Real-Time Monitoring

4.8 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Active monitoring of systems, applications, or networks

Cost Analysis

4.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Analyze and calculate business costs

Alerts/Escalation

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

System alerts about the need to escalate an issue or request

Historical Reporting

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Information, data and reports that are being tracked over time

MRI Energy 32 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- Anomaly Detection: Automatically identify unusual behavior
- API: Application programming interface that allows for integration with other systems/databases
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Benchmarking: Compare key metrics for the business against prominent players in the industry
- Contract/License Management: Track, store, and access client contracts or licenses
- Cost Analysis: Analyze and calculate business costs
- Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Reports: Alter the layout and content of reports
- Data Import/Export: Import and export data to and from software applications
- Data Visualization: Graphical representation of data
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information
- Emissions Monitoring: Monitor emissions and environmental data trends and measure the impact on climate and community health
- Forecasting: Form predictions based on past and present data/trends
- Greenhouse Gas Tracking: Track, calculate, and report on greenhouse gas (GHG) emissions
- Historical Reporting: Information, data and reports that are being tracked over time
- Load Management: Manage the supply and flow of electricity across the network
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Sustainability Management: Manage and monitor compliance with government regulations on environmental standards
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources
- Weather Normalization Reporting: Track and measure the impact of weather on energy consumption
- Work Order Management: Creating, assign, and track jobs and/or tasks for work orders

---

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Features

4.6 (34)

4.6

Based on 34 reviews

## Pricing

Value for money

4.3 (30)

Basic

$2,000

Per Feature,Per Year

Value for money

4.3 (30)

4.3

Based on 30 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (42)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (42)

4.8

Based on 42 reviews

## User reviews

Overall rating

4.7

Based on 44 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(32)

4(11)

3(1)

2(0)

1(0)

Mentioned topic

Recent reviews first, then most helpful

RE

Reviewer

Energy Manager

Used the software for: 3-5 years

### "Easy to use platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 21, 2026

Good. Support has been excellent, the platform has been reliable, and any issues that have arisen have been quickly resolved.

Pros

Great product that's easy to use. Creating graphs with comparisons is simple, the regression models are quick to create, and the dashboards are impressive. Has some great features and is my go-to Energy platform. MRI are always pushing the limits and innovating.

Cons

Cost: it has become an expensive option over the last few years, which is pushing us to look for alternative providers. Budgets: It would be great if the energy budgets could be set to cover multiple years, or copied from year to year instead of having to be set up from scratch each year.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Technical and Innovation Manager

Used the software for: 1-3 years

### "MRI Energy Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 14, 2026

My experience has been great with MRI, from the user interface, setting up metering and the attentive customer support available.

Pros

The customisation options available on the platform are really great, with many to choose from. Customer support has been really responsive and my questions get answered quickly. The platform is easy to use and the user manuals assist with learning. The many reporting functions are very useful and help to support our clients needs well.

Cons

The platform timeout options could be more flexible to allow extended time periods if required by the user. The graphing colour options could do with an improved interface which allows changes when in graph mode without losing any changes.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Energy Manager

Used the software for: 3-5 years

### "Powerful & User-friendly Energy Management Platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

May 14, 2026

Overall, my experience with MRI Energy has been very positive. It has significantly improved how I manage energy across commercial and retail properties by providing reliable data and meaningful insights. The platform balances strong analytical capabilities with usability, enabling both quick reporting and in-depth investigation when required. It’s a dependable solution that supports informed decision-making and helps drive energy performance improvements.

Pros

The Measurement & Verification (M&V) capabilities are a standout feature, allowing accurate tracking of building performance while accounting for variables that impact energy use. The platform also offers highly flexible and easy-to-build dashboards, making it simple to switch between high-level overviews and detailed analysis. Additionally, the metering setup interface is intuitive and efficient, saving time when configuring and managing assets.

Cons

The platform can represent a relatively high investment compared to some alternatives, particularly for smaller portfolios. While the functionality justifies the cost for larger or more complex estates, there may be a steeper barrier to entry in terms of value for money for organisations with more limited energy management needs.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Energy Manager

Used the software for: 3-5 years

### "5 Star Energy Platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 5, 2026

Overall I have a positive experience with MRI Energy and would recommend it to businesses, especially those with a large energy usage and/or extensive metering setup.

Pros

It is a very in depth platform. It has multiple methods of analysis, report creation, metering setups, alarms, dashboards & data import methods. It allows the user a lot of control for configuration - whether this is linked to energy management, reports for external users, or data transfer troubleshooting.

Cons

It is an expensive platform, especially for newer customers. Furthermore, whilst there is quite an extensive manual to assist with using the platform, given its many features it can be difficult to figure out how some of them work without requesting further assistance and potentially paying for training.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

CEO

Used the software for: 3-5 years

### "eSight is a powerful energy information and management tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 4, 2018

This software is a great fit for our customers to provide detailed information on their facility energy and water usage.

Pros

eSight provides a dynamic interface to deliver an enterprise level view of energy and water consumption with advanced analytic tools for our customers at an affordable cost. The visual presentation of energy usage data is superb, with interactive overlays of data point values and ability to drill down to interval level data. Custom alarms provide immediate feedback on anomalous data for immediate action to resolve system issues.

Cons

Currently the system allows only advanced/admin level users to enter utility rate schedules and analysis templates. Enhancements to the Express User interface to allow creation of basic energy analysis templates and entry of monthly unit costs would be welcome improvements to an already robust system.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Energy Manager

Used the software for: 3-5 years

### "eSight's software has been fantastic tool for us to manage our energy consumption"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

June 25, 2018

We're able to spot issues with our HVAC scheduling, compare energy consumption before and after energy projects are implemented, and provide timely reporting to our internal customers. The software also allows us to analyze our demand peaks and estimate our energy costs.

Pros

\-The software is highly configurable, and we are able to self-manage. -The tool continues to improve with each release -Email reports have been a key element of our energy program, allowing our facility folks to spot and correct anomalies. -The Express interface is mobile-friendly and very user-friendly

Cons

\-The help documents could use a bit of love, though many of the key features in the software are pretty self-explanatory. -Some of the terminology in the software has a European focus -No BACnet interface to bring in metering points

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Director of Facilities

Used the software for: 3-5 years

### "Frustrating trying to get the system set up and commissioned. Great once dialed in - great "

4.0

Overall Rating

4.0

4.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

June 18, 2018

Creates detailed monthly reports for a robust electrical metering system

Pros

Lots of features for energy usage analytics. Has been solid once we got it set up. Has been accurate when comparing measured usage to actual utility bills

Cons

Very complicated. Lots of quirky things you need to know to operate the software. For an end user, support is mandatory unless you have skills to learn and understand how it works. I have that ability, but If I was out, no one in my company could use the software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Director

Used the software for: 3-5 years

### "The most comprehensive aMM&T package available to date"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 30, 2020

Pros

I use a vast variety of automated Monitoring and Targeting software systems as part of our energy bureau delivery services and find eSight to be the most comprehensive and complete suite of energy data management tools available.

Cons

For certain aspects, the setup and configuration of analysis, reports and alarms for large quantities of meters is repetitive and time consuming. eSight are exploring new mechanisms to streamline the configuration of alarms etc

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Global Energy Solutions Lead

Used the software for: 3-5 years

### "Amost 10 years with eSight"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 29, 2019

Within last 3 years i noticed huge improvement overall in the system. Increased speed, added additional functions. My opinion, eSight is moving in a good direction and keeping high level standard in energy monitoring software area.

Pros

\- Continues software improvements. - User feedback influences future developments. - Possibility to request custom report development.

Cons

\- Could be more AI incorporated software. - Software development could be more "one step ahead" approach instead of as per user demand.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Director, Load Managment

Used the software for: 3-5 years

### "Great package to quickly get utility usage data on a web-based client with a minimal learning curve."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

June 8, 2018

Real-time awareness of our customers energy usage profiles and the ability to be pro-active in assisting them with their energy management strategies.

Pros

I most like how quickly you can develop operational screens. This is also a very easy package for the End-users to learn and they quickly become productive with the applications we develop on their behalf.

Cons

For support it is difficult to contact a live person for the initial call and you need to follow the eSight procedure of entering in a case then wait for a response. To be fair to eSight, the responses do come quickly and they do a good job of working with you to resolve issues.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/275239/eSight/reviews/)

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Popular comparisons

[EnergyCAP vs MRI Energy](https://www.capterra.com/compare/56928-275239/EnergyCAP-vs-eSight)