# MRI Energy Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is MRI Energy the right Facility Management solution for you? Explore 43 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/275239/eSight/reviews --- MRI Energy 4.7 (43) [View alternatives](https://www.capterra.com/p/275239/eSight/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of MRI Energy Ease of use 4.3 Customer Service 4.8 ## Showing most helpful reviews Showing 1-25 of 43 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use GC Giedrius C. Global Energy Solutions Lead Tobacco Used the software for: 2+ years ### "Amost 10 years with eSight" August 16, 2019 4.0 Within last 3 years i noticed huge improvement overall in the system. Increased speed, added additional functions. My opinion, eSight is moving in a good direction and keeping high level standard in energy monitoring software area. Pros \- Continues software improvements. - User feedback influences future developments. - Possibility to request custom report development. Cons \- Could be more AI incorporated software. - Software development could be more "one step ahead" approach instead of as per user demand. Review Source JM James M. Director, Load Managment Utilities Used the software for: 2+ years ### "Great package to quickly get utility usage data on a web-based client with a minimal learning curve." June 7, 2018 5.0 Real-time awareness of our customers energy usage profiles and the ability to be pro-active in assisting them with their energy management strategies. Pros I most like how quickly you can develop operational screens. This is also a very easy package for the End-users to learn and they quickly become productive with the applications we develop on their behalf. Cons For support it is difficult to contact a live person for the initial call and you need to follow the eSight procedure of entering in a case then wait for a response. To be fair to eSight, the responses do come quickly and they do a good job of working with you to resolve issues. Review Source jF jeff F. Director of Facilities Used the software for: 2+ years ### "Frustrating trying to get the system set up and commissioned. Great once dialed in - great " June 14, 2018 4.0 Creates detailed monthly reports for a robust electrical metering system Pros Lots of features for energy usage analytics. Has been solid once we got it set up. Has been accurate when comparing measured usage to actual utility bills Cons Very complicated. Lots of quirky things you need to know to operate the software. For an end user, support is mandatory unless you have skills to learn and understand how it works. I have that ability, but If I was out, no one in my company could use the software. Review Source DA Dawn A. Sales Exec Used the software for: 2+ years ### "eSight has helped thousands of our customers with the right energy management tool. Thank you eSight" June 6, 2018 5.0 Pros eSight serves a wide range of customers from the small retail shops to large enterprise / worldwide clients. They serve our clients with a flexible and scaleable offering and suited for their application. The interface is intuitive and runs a powerful analytics tool which is easily accesible, even on cellphone/iPad. Simply one of the best energy monitoring tool in the market and support out there. Cons To be honest I've heard nothing but great reviews from my clients. Before eSight ENVI my clients wanted a "prettier" interface, they delivered in spades. Your dashboard is gorgeous! Review Source PL Pierre L. Sr. Energy Development Engineer Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Very useful tool to have as an energy manager" June 21, 2018 5.0 We were able to recommend this product to our client since we found that it was a best fit for what they wanted to improve on which is to monitor their energy use. Pros Lots of useful apps built onto the platform. Energy analysis feature is one of the tools i use a lot. You can trend data and compare data with very few clicks of the button. Having the financing app to help with internal billing will become very useful when we lunch it internally. ENVI dashboard is also a tool that will be setup, and lunched once all the data is verified in the system. Cons Not very user friendly. Updated manuals are hard to find and follow if you are a "Do It yourself" person. A bit expensive since every app is priced separately and is an add on Review Source SG Steve G. Sales and Marketing Building Materials Used the software for: 2+ years ### "Long standing parter" August 2, 2019 4.0 We have been a long standing partner of eSight and supply multiple systems per year within the new build environment. eSight is required to meet not only legislation, but to provide the building owners the tools to achieve tenant billing. Over the years we have evaluated multiple platforms, but to date we haven't encountered one that would fully meet our requirements. Pros Over recent years eSight have overhauled both the aesthetics and the usability of the product. Making it far easier to get to the information you require with less click through. Cons although the software is improving, unfortunately the marketing material isn't improving at the same rate. This can be frustrating when we are trying to get new opportunities over the line. Review Source GR Gary R. Director of Energy Management Used the software for: 2+ years ### "Excellent" June 14, 2018 4.0 Pros It is extremely powerful in the hands of an engineer. I can do just about any sort of analysis I can imagine. It is also easy to tailor data presentation to varying audience levels; from layperson to engineer. It is very powerful for the cost. Cons Like most powerful, flexible applications; configuration can take some time. Improvements to streamline deployment to new sites would help. Review Source KB Kari B. Energy engineer Used the software for: 2+ years ### "Powerful tool where most of what you think about is possible. " June 8, 2018 5.0 Pros The software is very flexible and there is a lot of different analysis options. The graphical presentation of data is outstanding. Cons For new users, the software is somewhat difficult to use. We have started to set up dashboards for our end users to avoid possible frustration. The It is not always intuitive which buttons to klick or how to build an analysis step by step. Review Source SS Siem S. MD Internet Used the software for: 2+ years ### "Can do a ton out of the box and you can add to make it do more" June 4, 2018 5.0 System integration with all kinds of software possible. This means we can use it for all customers. Pros It is extremely powerful. We really are trying to take it to the limits, crunching millions of energy data records on a daily basis. But eSight performs with ease. Cons So many options. Once you get the hang of it, it is easy to use. But for a first time user it can be less intuitive. Review Source SS Sean S. CRO Telecommunications Used the software for: 2+ years ### "Best Energy Management Solution " June 7, 2019 5.0 Pros Efficient, easy of use and overall savings to our company. Cons I cannot really think of any cons, nothing comes to mind. Review Source VZ Vince Z. Director of Service Used the software for: Less than 6 months ### "Excellent Platform. Express makes it easy to complete a quick analysis. " June 14, 2018 5.0 Pros The platform is easy to use, has tons of capabilities, and the support team/ training team has been great. Cons The initial startup/ transition was time consuming (as expected) and the training was a little tedious. Review Source SB Steve B. President Used the software for: ### "Provides a very easy and informative dashboard that shares critical energy consumption data" May 11, 2015 5.0 NRG has installed (2) systems for our clients and we are actively trying to sell additional clients on the power of using the Esight Suite of products. I love the ability to co-brand the offering for Marketing reasons! Also, Esight built awesome graphics and went to great lengths to showcase and represent our clients business on the dashboard powerpoint slideshow. Review Source SS Siem S. MD Internet Used the software for: ### "The Swiss knife in energy management software" April 9, 2015 5.0 eSight may be a little overwhelming at first glance, but there's nothing you can imagine you'd like that the software can't do. Ideal for complex energy management functions such as invoicing / invoice checking, pro reporting, analysis on industrial installations, etc. Maybe a bit oversized for the basic user.. Review Source WN William N. Business Development Specialist Used the software for: I used a free trial ### "Superb real-time energy management platform with all the advanced feature-functionality." June 21, 2018 5.0 Pros The ability to set energy management objectives, key performance indicators, and methodically evaluate actual results against plan. Cons eSight is simple but not easy. It has the power to provide timely answers to the most demanding of questions by energy managers, yet the flexibility and intuitive ease-of-use not to intimidate the casual user. Review Source AB Andrew B. Energy Manager Facilities Services Used the software for: 2+ years ### "5 Star Energy Platform" April 30, 2026 5.0 Overall I have a positive experience with MRI Energy and would recommend it to businesses, especially those with a large energy usage and/or extensive metering setup. Pros It is a very in depth platform. It has multiple methods of analysis, report creation, metering setups, alarms, dashboards & data import methods. It allows the user a lot of control for configuration - whether this is linked to energy management, reports for external users, or data transfer troubleshooting. Cons It is an expensive platform, especially for newer customers. Furthermore, whilst there is quite an extensive manual to assist with using the platform, given its many features it can be difficult to figure out how some of them work without requesting further assistance and potentially paying for training. Review Source Response from MRI Software May 13, 2026 Thank you so much for your feedback and recommendation Andrew. We are thrilled to hear that the platform’s analytical capability and flexibility across reporting, dashboards, metering and data management are supporting your energy management needs effectively. We also note your comments around cost and the level of expertise required to fully utilise the system. This feedback has been shared with our product and implementation teams as we continue to focus on improving accessibility and user support. We appreciate your insights and continued engagement. JM Jeff M. Energy Manager Facilities Services Used the software for: 2+ years ### "Powerful & User-friendly Energy Management Platform" May 13, 2026 5.0 Overall, my experience with MRI Energy has been very positive. It has significantly improved how I manage energy across commercial and retail properties by providing reliable data and meaningful insights. The platform balances strong analytical capabilities with usability, enabling both quick reporting and in-depth investigation when required. It’s a dependable solution that supports informed decision-making and helps drive energy performance improvements. Pros The Measurement & Verification (M&V) capabilities are a standout feature, allowing accurate tracking of building performance while accounting for variables that impact energy use. The platform also offers highly flexible and easy-to-build dashboards, making it simple to switch between high-level overviews and detailed analysis. Additionally, the metering setup interface is intuitive and efficient, saving time when configuring and managing assets. Cons The platform can represent a relatively high investment compared to some alternatives, particularly for smaller portfolios. While the functionality justifies the cost for larger or more complex estates, there may be a steeper barrier to entry in terms of value for money for organisations with more limited energy management needs. Review Source Response from MRI Software May 14, 2026 Thank you so much Jeff for your feedback. It is great to hear that MRI Energy’s M&V capabilities, dashboard flexibility and intuitive metering set up is supporting your energy management and reporting needs effectively. We also note your comments on pricing and will continue working to ensure the platform delivers strong value across different portfolio sizes. HC Haydn C. Technical and Innovation Manager Facilities Services Used the software for: 1-2 years ### "MRI Energy Review" May 13, 2026 5.0 My experience has been great with MRI, from the user interface, setting up metering and the attentive customer support available. Pros The customisation options available on the platform are really great, with many to choose from. Customer support has been really responsive and my questions get answered quickly. The platform is easy to use and the user manuals assist with learning. The many reporting functions are very useful and help to support our clients needs well. Cons The platform timeout options could be more flexible to allow extended time periods if required by the user. The graphing colour options could do with an improved interface which allows changes when in graph mode without losing any changes. Review Source Response from MRI Software May 14, 2026 Thank you so much for your review Haydn, we are pleased to hear that MRI Energy’s reporting, customisation options and usability are helping you support your clients effectively and that our customer support team has been responsive and helpful throughout. We also appreciate your feedback on areas for refinement which we will share with our product team as we continue to develop and enhance the platform. JJ Jason J. Senior Energy / Environmental Analyst Education Management Used the software for: 2+ years ### "Good M&T package that supports energy management." June 19, 2018 4.0 Pros Express interface looks very professional, the latest features for express have resulted in better feedback and enhanced user experience of the software from users. The support team is really good and helpful. Cons Unfortunately while the express interface has seen development, the Admin interface and tools have not seen much improvement. There are a number of key features and tools which I would like express users to experience and currently these cannot be rolled out to express users. We can make reports available to express users but these templates have to be created manually for each metering point. There needs to be a feature to either rollout a single template or make these modules available to express users. I believe admin licenses should only be used to configure the system and therefore would suggest that all other features should be available at express level. The eSight support website is not always up to date in line with the software releases and we always have issues when our esight software package is upgraded as soak testing is not fully carried out, sometimes leaving end users to limbo. For instance the benchmarking module has been available for a number of years, after challenging eSight it is now operational which previously the module results were incorrect. Review Source Antonio N. Building Energy Services - Director Hong Kong & South East Asia Environmental Services Used the software for: 2+ years ### "eSightenergy is the ultimate building energy monitoring software platform for us." June 7, 2018 5.0 Pros Quality, robustness and great features for monitoring, analysis and reporting of energies and utilities of buildings and campuses. Cons I understand that software development for this level of robustness and reliability takes time, but we sure want more and faster integration of IoT innovations. Review Source Hithesh T. Application Engineer Information Technology and Services Used the software for: 1-2 years ### "Sophisticated tool for energy management" August 11, 2021 4.0 A effective tool for energy data management along with automated features and attractive dashboard. Pros Dashboard can configured and customised along with attractive charts which is really helpful to get desired chart. Training and tool assistance will be provided which is satisfying. Cons User interface is not user friendly, need to be enhanced for better user friendly user interface. Sometimes data will be missed out after importing data to tool Review Source CR Chris R. CEO Environmental Services Used the software for: 2+ years ### "eSight is a powerful energy information and management tool" July 2, 2018 5.0 This software is a great fit for our customers to provide detailed information on their facility energy and water usage. Pros eSight provides a dynamic interface to deliver an enterprise level view of energy and water consumption with advanced analytic tools for our customers at an affordable cost. The visual presentation of energy usage data is superb, with interactive overlays of data point values and ability to drill down to interval level data. Custom alarms provide immediate feedback on anomalous data for immediate action to resolve system issues. Cons Currently the system allows only advanced/admin level users to enter utility rate schedules and analysis templates. Enhancements to the Express User interface to allow creation of basic energy analysis templates and entry of monthly unit costs would be welcome improvements to an already robust system. Review Source DC David C. Energy Manager Commercial Real Estate Used the software for: 2+ years ### "eSight's software has been fantastic tool for us to manage our energy consumption" June 22, 2018 4.0 We're able to spot issues with our HVAC scheduling, compare energy consumption before and after energy projects are implemented, and provide timely reporting to our internal customers. The software also allows us to analyze our demand peaks and estimate our energy costs. Pros \-The software is highly configurable, and we are able to self-manage. -The tool continues to improve with each release -Email reports have been a key element of our energy program, allowing our facility folks to spot and correct anomalies. -The Express interface is mobile-friendly and very user-friendly Cons \-The help documents could use a bit of love, though many of the key features in the software are pretty self-explanatory. -Some of the terminology in the software has a European focus -No BACnet interface to bring in metering points Review Source DH David H. Director Utilities Used the software for: 2+ years ### "The most comprehensive aMM&T package available to date" January 29, 2020 5.0 Pros I use a vast variety of automated Monitoring and Targeting software systems as part of our energy bureau delivery services and find eSight to be the most comprehensive and complete suite of energy data management tools available. Cons For certain aspects, the setup and configuration of analysis, reports and alarms for large quantities of meters is repetitive and time consuming. eSight are exploring new mechanisms to streamline the configuration of alarms etc Review Source Mark H. Director Used the software for: 1-2 years ### "We've been using the software for about a year" June 7, 2018 5.0 Pros Ease of use with the new wizard driven Express interface sold it for us. We needed something that users would pick up quickly and not be afraid to use. The charts are intuitive and can be scheduled for automatic distribution by email. The report library has a good selection that is useful in board meetings. Cons The new IOT channel functionality has just been released, looking forward to the device library building over time so that you can connect all types of sensors. Review Source AM April M. Property Manager Real Estate Used the software for: 2+ years ### "Antiquated software " June 9, 2022 3.0 Pros Guest card feature was good, had good traffic reports Cons Couldn't email directly from software and couldn't text with residents Review Source Similar Products Featured ## Related categories [Energy Management](https://www.capterra.com/energy-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.