--- title: "QBench Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about QBench Software - reviews, pricing plans, popular comparisons to other Laboratory Information Management System products and more." source_url: "https://www.capterra.com/p/275266/QBench/" page_type: "product" language: "en" --- # QBench Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) QBench ## What is QBench? QBench is a cloud-based Laboratory Information Management System (LIMS) that enables testing labs to streamline their entire testing workflow, from sample receiving to automated results reporting. We’re the modern, configurable, easy-to-use solution that allows our customers to get a LIMS up and running faster. Enhanced features like inventory management, customer portals, billing, a quality management system (QMS), and a developer-friendly API empower labs to automate their operations. So many 2nd-time LIMS buyers choose QBench. They've felt the pain of legacy LIMS and how vendor-created, code-driven customizations lead to slow, costly updates down the road. QBench is different. Our deep workflow configurability and flexible, easy-to-use tools allow for quick adjustments, report modifications, and automation tweaks. Choose QBench. Shift your energy from battling an inflexible system to driving innovation and scientific progress. ## What is QBench used for? [Laboratory Information Management System](https://www.capterra.com/laboratory-information-management-system-software/)[Quality Management](https://www.capterra.com/quality-management-software/) Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $249 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## QBench alternatives Highest Rated [CloudLIMS](https://www.capterra.com/p/131317/CloudLIMS/) [4.5 (48)](https://www.capterra.com/p/131317/CloudLIMS/reviews/) Starting price $230.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/131317/CloudLIMS/) [4.2 (24)](https://www.capterra.com/p/94168/LabCollector-LIMS/reviews/) Starting price $180.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [0.0](https://www.capterra.com/p/10055411/FlaskTrack/#reviews) Starting price $84.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [4.3 (100)](https://www.capterra.com/p/180309/eLABJournal/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars ## FAQs about QBench Overview ### What company size and specific industries is QBench built for? QBench is designed for laboratories and quality control teams, especially laboratory directors, managers, supervisors, operations managers, technicians, analysts, and QC managers or supervisors. The target audience suggests it fits small to mid-sized lab organizations and regulated testing environments rather than general business users. Features and Usability ### What are the key features of QBench? QBench offers sample management, testing and quality control, and workflow management for laboratory operations. It also includes compliance management, audit trail, electronic signature, and role-based permissions, plus barcode scanning, inventory and equipment management, reporting and analytics, and a client portal for data sharing. Pricing ### How much does it cost and what fees or limitations are included? QBench starts at $249 per user/month for the Starter plan, which includes core workflow tools, configurable LIMS features, and no-code tools. Growth costs $299, Advanced costs $399, and Enterprise has no listed price. Volume-based discounts are available on all plans, with no free version or trial listed. Integrations ### Which third-party tools and platforms does QBench integrate with? QBench integrates with 10 third-party platforms, including ERP, CRM, accounting, and analytics tools such as Dynamics 365 Business Central, Dynamics 365 Sales, HubSpot CRM, Microsoft Power BI, NetSuite, QuickBooks, QuickBooks Online, Salesforce Sales Cloud, Tableau, and Xero. Getting Started and Support ### What training and onboarding options does QBench offer? QBench provides live online training, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide visual walkthroughs for learning features and setup steps. Getting Started and Support ### What customer support options does QBench offer? QBench provides Email/Help Desk, a Knowledge Base, and Phone Support. With no reviewer feedback about support available in the catalog data, support experience details such as response speed, helpfulness, or recurring frustrations cannot be confirmed here. ## Features AI summary Based on 403 Laboratory Information Management System reviews Not all Laboratory Information Management System platforms cover every top buyer priority. Here is what Capterra reviewers identify as most important when choosing a solution: - **Data Storage Management** (**62%** of reviewers rated this feature as critical) - **Sample Management** (**61%**) - **Testing/QA Management** (**43%**) QBench includes **Sample Management** and **Testing/QA Management**, so labs can track specimens accurately and manage quality processes in one system. However, it does not offer **Data Storage Management**. Instead, it provides other highly rated capabilities, including **Access Controls/Permissions** (**59%**), **Instrument Management** (**42%**), and **Compliance Tracking** (**42%**). These features help labs control user access, monitor equipment use, and stay aligned with regulatory requirements, helping businesses maintain accuracy, accountability, and consistent testing workflows. Sample Management 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Manage and track the state, location and condition of materials collected for examination Testing/QA Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Checking for errors to prevent quality issues and maintain the integrity of the product/service as per set standards Access Controls/Permissions 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Instrument Management 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Store & track information about musical or laboratory instruments including their calibration history, certificates, images, and more Compliance Tracking 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and report regulatory data to either internal management or external stakeholders Workflow Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks QBench 59 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Barcode Recognition: The ability to identify a barcode on or within an image or packaging - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Calibration Management: Schedule the calibration of instrumentation and maintenance requirements - Certification of Analysis: Generated authorized documentation that provides material information and results of laboratory analyses - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communications Management: Record and track all relevant internal and external communications - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configurable Workflow: Configure existing workflows to meet your organization's needs - Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Defect Tracking: Process of tracking logged defects (errors) in a product or service to create new versions to fix the error - Document Coding & Control: Management and control of the creation, approval, and distribution of documents and processes to ensure they meet industry regulations - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - EDI: Transfer of data from one computer system to another - Electronic Signature: Digitally sign online documents - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Incident Management: Manage and track all disruptions and incidents - Instrument Management: Store & track information about musical or laboratory instruments including their calibration history, certificates, images, and more - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - ISO Standards Management: Track and monitor processes/products to ensure they meet international standards developed by the ISO - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Policy Management: Create, manage, and track policies and procedures within an organization - Quality Assurance: Systematic evaluation of various aspects of a project or service to prevent defects or issues - Quality Control: Ensure that quality requirements and standards are met across production processes - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Sample Management: Manage and track the state, location and condition of materials collected for examination - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Statistical Process Control: Statistical methods to assist with and maintain quality control of processes - Testing/QA Management: Checking for errors to prevent quality issues and maintain the integrity of the product/service as per set standards - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Training Management: Track employee/learner's progression through training programs - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.7 (3) 4.7 Based on 3 reviews ## Pricing Value for money 4.5 (2) [View pricing plan details](https://www.capterra.com/p/275266/QBench/pricing/) Starter $249.00 Per User,Per Month It includes: - Workflow Management for Orders, Samples, & Tests - Batches, Protocols, and Panels - Easy Configuration - Quality Control Tracking - Customer Contacts and Communication - Worksheets: Results Recording, Automatic Calculations - Reports: Visual Report/COA Template Editor, Print Docs, and Charting Integration - Charts & Control Charting - Custom Fields - Role-Based Permissions - Barcode Labels - Automations Engine - Project Management - Audit Trail Data - Import/Export Growth $299.00 Per User,Per Month It includes: - Everything in Starter Package - Customer Portal - File Parser Instrument Integration - Inventory Management: Create & Manage Inventory, Automate Stock Consumption - Quality Management System (QMS): Equipment Management, Issues & Logs, Document Control, and Training Sets - Robust, modern, RESTful API Advanced $399.00 Per User,Per Month It includes: - Everything in Starter and Growth Packages - Billing: Quotations, Invoice Creation, & Emailing, Dynamic Price Discounts/Surcharges, Customer-specific Pricing, and QuickBooks Integration - Dropbox Sign Integration - BI (Business Intelligence) Integrations Enterprise Custom price based on needs. It includes: - Everything in Starter, Growth, and Advanced Packages - SAML SSO - IP Allowlisting - Activity Log - Custom Integrations - Technical Account Manager - Priority Support Value for money 4.5 (2) 4.5 Based on 2 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Tableau](https://www.capterra.com/p/208764/Tableau/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)[ Dynamics 365 Business Central](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 5.0 Based on 3 reviews Filter by rating 5(3) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent LS Lindsey S. Sample Intake Manager Alternative Medicine ### "QB for Cannabis" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 7, 2024 Overall I think it's a great LIMs system! It can be tailored to your type of lab as well. Pros It's easy to enter in test samples and orders and it goes very quick. Cons Sometimes the loading can be delayed when you have more than 30 samples with tests to upload and it can say it has not saved the tests when it had indeed. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AI Anessa I. Analyst Chemicals ### "Amazing Syrem" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 20, 2024 Great software and easy for those who are not tech savvy Pros Easy to navigate and very user friendly Cons Less steps and layers for every test and patients Switched from [ABC Ignite](https://www.capterra.com/p/104888/Datatrak/) QBench is overall easier to use and navigate Alternatives considered [Dendi LIS](https://www.capterra.com/p/186671/Dendi-LIS/) Reasons for choosing QBench Because it is very customizable and catered to our needs Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PD Peyton D. Lead Analyst Chemicals ### "Best LIMS Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 24, 2024 QBench is a fantastic platform. We have had no major issues and I wouldn't operate another facility without QBench LIMS. Pros QBench is highly cusomizable, which allows organizations the ability to make this software be whatever they desire. The ability to build custom filters and assign to specific users for specific work flows is fantastic and an easy way to show users what is important to them. The API is also fantastic, which allows you to build any type of integrations you would like. Cons QBench could improve the speed of the UI specifically on pages with large amounts of data. Along with raw speed, QBench could improve the speed consistency of its system. However this gripe is far from a work stop. Switched from [Core LIMS](https://www.capterra.com/p/59120/Core-LIMS/) Corporate decision for potential political reasons. Reasons for choosing QBench CC did not provide a viable LIMS solutions. It was 99% customer portal 1% LIMS. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.