# QBench Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about QBench Software - reviews, pricing plans, popular comparisons to other Laboratory Information Management System products and more.

Source: https://www.capterra.com/p/275266/QBench/reviews

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# 

 QBench Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

QBench

## What is QBench?

QBench is a cloud-based Laboratory Information Management System (LIMS) that enables testing labs to streamline their entire testing workflow, from sample receiving to automated results reporting. We’re the modern, configurable, easy-to-use solution that allows our customers to get a LIMS up and running faster. Enhanced features like inventory management, customer portals, billing, a quality management system (QMS), and a developer-friendly API empower labs to automate their operations. So many 2nd-time LIMS buyers choose QBench. They've felt the pain of legacy LIMS and how vendor-created, code-driven customizations lead to slow, costly updates down the road. QBench is different. Our deep workflow configurability and flexible, easy-to-use tools allow for quick adjustments, report modifications, and automation tweaks. Choose QBench. Shift your energy from battling an inflexible system to driving innovation and scientific progress.

## What is QBench used for?

[Laboratory Information Management System](https://www.capterra.com/laboratory-information-management-system-software/)[Quality Management](https://www.capterra.com/quality-management-software/)

Overall rating

Based on 3 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$249

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## QBench alternatives

Highest Rated

[Di-LIMS](https://www.capterra.com/p/230627/Di-LIMS/)

[4.8 (15)](https://www.capterra.com/p/230627/Di-LIMS/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/230627/Di-LIMS/)

[4.2 (24)](https://www.capterra.com/p/94168/LabCollector-LIMS/reviews/)

Starting price

$180.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.3 (100)](https://www.capterra.com/p/180309/eLABJournal/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[CaliberLIMS](https://www.capterra.com/p/184057/Caliber-LIMS/)

[4.2 (44)](https://www.capterra.com/p/184057/Caliber-LIMS/reviews/)

Starting price

$150000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/184057/Caliber-LIMS/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Instrument Management

4.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Store & track information about musical or laboratory instruments including their calibration history, certificates, images, and more

Sample Management

4.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Manage and track the state, location and condition of materials collected for examination

Workflow Management

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Create, design and manage workflows for repetitive tasks

Access Controls/Permissions

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

API

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Application programming interface that allows for integration with other systems/databases

Compliance Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

QBench 59 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

The ability to identify a barcode on or within an image or packaging

Scan barcodes to ensure accurate pricing and label tracking

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Schedule the calibration of instrumentation and maintenance requirements

Generated authorized documentation that provides material information and results of laboratory analyses

Private online space that lets businesses securely share documents and provide information access to clients

Provides a channel for team members to share media files, communicate, and work together

Record and track all relevant internal and external communications

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Configure existing workflows to meet your organization's needs

Investigate and take action at root cause or error in processes to prevent recurring issues

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Import, collect, and capture data from multiple sources

Import and export data to and from software applications

Graphical representation of data

Process of tracking logged defects (errors) in a product or service to create new versions to fix the error

Management and control of the creation, approval, and distribution of documents and processes to ensure they meet industry regulations

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Transfer of data from one computer system to another

Digitally sign online documents

Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed

Compliant with HIPAA, which sets standards for sensitive patient data protection

Manage and track all disruptions and incidents

Store & track information about musical or laboratory instruments including their calibration history, certificates, images, and more

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Track and monitor processes/products to ensure they meet international standards developed by the ISO

Manage, maintain and track the performance of assets and equipment

Manage and track customer orders for goods, investments, or any other purchases

Create, manage, and track policies and procedures within an organization

Systematic evaluation of various aspects of a project or service to prevent defects or issues

Ensure that quality requirements and standards are met across production processes

Receive data and information in real time

Active monitoring of systems, applications, or networks

Active reporting of data and metrics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

Manage and track the state, location and condition of materials collected for examination

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Statistical methods to assist with and maintain quality control of processes

Checking for errors to prevent quality issues and maintain the integrity of the product/service as per set standards

Set up connections to third-party platforms to improve business processes

Track employee/learner's progression through training programs

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.7 (3)

4.7

Based on 3 reviews

## Pricing

Value for money

4.5 (2)

Starter

$249.00

Per User,Per Month

It includes:

-   Workflow Management for Orders, Samples, & Tests
-   Batches, Protocols, and Panels
-   Easy Configuration
-   Quality Control Tracking
-   Customer Contacts and Communication
-   Worksheets: Results Recording, Automatic Calculations
-   Reports: Visual Report/COA Template Editor, Print Docs, and Charting Integration
-   Charts & Control Charting
-   Custom Fields
-   Role-Based Permissions
-   Barcode Labels
-   Automations Engine
-   Project Management
-   Audit Trail Data
-   Import/Export

Growth

$299.00

Per User,Per Month

It includes:

-   Everything in Starter Package
-   Customer Portal
-   File Parser Instrument Integration
-   Inventory Management: Create & Manage Inventory, Automate Stock Consumption
-   Quality Management System (QMS): Equipment Management, Issues & Logs, Document Control, and Training Sets
-   Robust, modern, RESTful API

Advanced

$399.00

Per User,Per Month

It includes:

-   Everything in Starter and Growth Packages
-   Billing: Quotations, Invoice Creation, & Emailing, Dynamic Price Discounts/Surcharges, Customer-specific Pricing, and QuickBooks Integration
-   Dropbox Sign Integration
-   BI (Business Intelligence) Integrations

Value for money

4.5 (2)

4.5

Based on 2 reviews

## Integrations

[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

Tableau](https://www.capterra.com/p/208764/Tableau/)[

NetSuite](https://www.capterra.com/p/135757/NetSuite/)[

Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)[

Dynamics 365 Business Central](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (3)

5.0

Based on 3 reviews

## User reviews

Overall rating

5.0

Based on 3 reviews

Filter by rating

5(3)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

LS

Lindsey S.

Sample Intake Manager

Alternative Medicine

### "QB for Cannabis"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 7, 2024

Overall I think it's a great LIMs system! It can be tailored to your type of lab as well.

Pros

It's easy to enter in test samples and orders and it goes very quick.

Cons

Sometimes the loading can be delayed when you have more than 30 samples with tests to upload and it can say it has not saved the tests when it had indeed.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AI

Anessa I.

Analyst

Chemicals

### "Amazing Syrem"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 20, 2024

Great software and easy for those who are not tech savvy

Pros

Easy to navigate and very user friendly

Cons

Less steps and layers for every test and patients

Switched from

[ABC Ignite](https://www.capterra.com/p/104888/Datatrak/)

QBench is overall easier to use and navigate

Alternatives considered

[Dendi LIS](https://www.capterra.com/p/186671/Dendi-LIS/)

Reasons for choosing QBench

Because it is very customizable and catered to our needs

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PD

Peyton D.

Lead Analyst

Chemicals

### "Best LIMS Platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 24, 2024

QBench is a fantastic platform. We have had no major issues and I wouldn't operate another facility without QBench LIMS.

Pros

QBench is highly cusomizable, which allows organizations the ability to make this software be whatever they desire. The ability to build custom filters and assign to specific users for specific work flows is fantastic and an easy way to show users what is important to them. The API is also fantastic, which allows you to build any type of integrations you would like.

Cons

QBench could improve the speed of the UI specifically on pages with large amounts of data. Along with raw speed, QBench could improve the speed consistency of its system. However this gripe is far from a work stop.

Switched from

[Core LIMS](https://www.capterra.com/p/59120/Core-LIMS/)

Corporate decision for potential political reasons.

Reasons for choosing QBench

CC did not provide a viable LIMS solutions. It was 99% customer portal 1% LIMS.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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