--- title: "myQuest Connect Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about myQuest Connect Software - reviews, pricing plans, popular comparisons to other Collaboration products and more." source_url: "https://www.capterra.com/p/275297/myQuest-Connect/" page_type: "product" language: "en" --- # myQuest Connect Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 11, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) myQuest Connect ## What is myQuest Connect? myQuest Connect helps organizations improve productivity & collaboration in the flow of work. The myQuest Connect bot is accessible directly via Microsoft Teams, and allows you to increase employee productivity by creating flawless knowledge sharing across the organization. Employees can anonymously submit questions to the bot, and automatically receive answers from the knowledge base. If no answer is available, the bot will connect the employee with an expert who is available to help. ## What is myQuest Connect used for? [Knowledge Management](https://www.capterra.com/knowledge-management-software/)[Knowledge Base](https://www.capterra.com/knowledge-base-software/)[Collaboration](https://www.capterra.com/collaboration-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $35 Per User, Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for myQuest Connect?[Manage this product listing](https://www.g2.com/products/myquest-myquest-connect/claim_requests/new?auto=true) ## myQuest Connect Overview Updated September 2026 AI summary myQuest Connect enables teams of any size to organize information, collaborate, and manage knowledge within a unified platform. Covering Q&A, collaboration, and knowledge management categories, it offers features such as knowledge base and document management, chat, discussions, surveys, full text search, and customizable reporting. The software is available across major operating systems and is deployed via cloud and web-based options. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### myQuest Connect 5.0 (2) VS. [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $35 Per User, Per Year Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.7 (5,315) Value For Money 5.0 (2) Value For Money 4.5 (5,072) Customer Service 5.0 (2) Customer Service 4.6 (5,086) ## myQuest Connect alternatives [4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (565)](https://www.capterra.com/p/144020/Aha/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.5 (89)](https://www.capterra.com/p/129326/Axero/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars Highest Rated [4.8 (119)](https://www.capterra.com/p/144958/ThoughtFarmer/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars ## FAQs about myQuest Connect Overview ### What company size and specific industries is myQuest Connect built for? myQuest Connect is designed for companies and organizations of any size that use Microsoft Teams or another collaboration platform. It is suited for business teams across industries that rely on these tools for internal communication, coordination, and day-to-day collaboration. Features and Usability ### What are the key features of myQuest Connect? myQuest Connect offers activity dashboard and activity tracking features, plus chat/messaging, discussions/forums, and commenting/notes for communication. It also includes document management, document storage, and file management, along with customizable fields, customizable reports, surveys & feedback, full text search, and single sign on. Getting Started and Support ### What training and onboarding options does myQuest Connect offer? myQuest Connect provides in-person training, live online sessions, webinars, documentation, and videos. These formats support guided instruction, scheduled online learning, self-paced reference material, and recorded walkthroughs for teams getting started with the product. Getting Started and Support ### What customer support options does myQuest Connect offer? myQuest Connect provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. With no reviewer feedback available on support, user experience cannot be assessed here. The listed channels suggest several ways to reach assistance, but response speed, helpfulness, and common frustrations are not documented. ## Features AI summary Based on 4,729 Collaboration reviews Not all Knowledge Management products cover every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **Knowledge Base Management** (**50%** of reviewers rated this feature as critical) - **Content Management** (**50%**) - **Document Management** (**48%**) myQuest Connect supports **Knowledge Base Management** and **Document Management**, giving teams a central place to organize information and maintain important files for easier access and control. However, it does not include **Content Management**. Instead, it offers **Text Editing** (**40%**) and **Full Text Search** (**39%**), which help users create written materials and quickly find relevant information, allowing teams to manage knowledge more efficiently and locate answers faster. Knowledge Base Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Text Editing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Edit text as needed Full Text Search 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Search for specific words or phrases within a document or database Collaboration Tools 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems myQuest Connect 26 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action - Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc. - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - File Management: Create, save, and store files - Full Text Search: Search for specific words or phrases within a document or database - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Multi-Language: Manage and support multiple languages - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Single Sign On: Allow users to access multiple services after entering their login credentials once - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Text Editing: Edit text as needed --- Get Advice We can help you find the software with the features you need. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) Basic $35.00 Per User,Per Year Value for money 5.0 (2) 5.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MK Mohab K. Director, Learning and Development Hospital & Health Care ### "Using Quest to capture and document SME knowledge " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 1, 2022 Pros \- Seamless and simple processes (No training required.- Based on MS Teams platform which makes it very familiar to employees.- Covers existing FAQs and live SME advice.- Capturing and vetting SME answers before including them as FAQs (Corporate Knowledge).- Works very well on mobile phones. Cons The platform can sometimes miss answers to questions already existing in the FAQ database. However, it still connects the employee to an SME so the goal of addressing the question is still achieved. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. RP Rene P. Infrastructure Engineer Information Technology and Services ### "Increased Productivity" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 25, 2022 A great add on used by our internal product and customer support personal quickly gaining access to resources across teams. Pros Great add on to our Teams product increasing our internal teams response time to queries. Easy setup and great customer support. Cons None that stand out. Although there is room for improvement. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.