# Netix One Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Netix One the right EDI solution for you? Explore 9 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/275358/Netix-One/reviews --- Netix One 4.4 (9) [View alternatives](https://www.capterra.com/p/275358/Netix-One/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Netix One Ease of use 4.1 Customer Service 4.4 ## Showing most helpful reviews Showing 1-9 of 9 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer product configuration analyst Furniture Used the software for: 2+ years ### "Support" January 31, 2023 5.0 Positive and confident they can deal with any request promptly and efficiently. Pros Really fast response, request dealt with promptly and efficiently. Cons I have no cons to report. Colleague used the helpdesk and was very helpful. Review Source Response from Cegedim e-business March 22, 2023 Hello, Thank you for your review and your feedback on our platform. We're happy to hear about your positive experience with our support team. Cegedim e-business UK CT Carrie T. Finance Director Hospital & Health Care Used the software for: 2+ years ### "Does what is needed and has more functionality than most other on the market" February 9, 2023 4.0 It was easy to install and does what we need for our customer Pros It does everything that is needed for our customer Cons Its very expensive and the support is not great Review Source Response from Cegedim e-business March 24, 2023 Hi Carrie, Thank you for your review, we're glad Netix meets your requirements. Providing great customer support is important to us so we're sorry to hear negative experience with our team. We're keen to understand more about this so we can improve our services, we'll get someone to reach out. Many thanks, Georgia Cegedim e-business UK PC Peter C. Head of Business Systems Dairy Used the software for: 2+ years ### "Relatively easy to use" January 17, 2023 4.0 Good for easily re-sending documents or changing mappings, although it would be good to be able to re-process multiple batches based on the invoice/order single documents you select, rather than going into each invoice/order, finding the batch and re-processing the batch. Fine if you have one to do, but if you have to re-do an entire afternoon's worth it can be frustrating. Pros Software has been clearly tested a lot as very few, if any, bugs. I feel in control of navigation and a fair chunk of the application is quite intuitive. Cons It's far too slow to load up. Silly things like re-loading an entire page (which takes ages) when you wish to apply a filter. The size of the fonts, spacings and buttons were all a little "duplo" for my liking, but reducing navigation pane size helps. Some of the icons are meaningless and I often click the wrong ones. Adding new locations requires an email to support, which takes a while to set up - this is done on purpose to ensure no duplicated or incorrect locations throughout the entire solution for other suppliers, but there should be a dedicated system in place in the application for this rather than emailing. Review Source Response from Cegedim e-business March 24, 2023 Hi Peter, Thank you, we appreciate you taking the time to leave us a review and for your great insights. We've recently employed a product development manager, would you be happy for us to pass your details over so we can set something up for you to discuss improvements further? Many thanks, Georgia Cegedim e-business UK JH Joe H. ONPOS System Lead Medical Devices Used the software for: 1-2 years ### "Netix Service" January 25, 2023 5.0 Overall experience has been fantastic. Great support, fast resolutions and a stable system that we use daily. Pros The most impactful feature is being able to transmit orders securely, efficiently and accurately. Cons It would be nice to have live visibility of stock information, however, it is likely that the supplier system lacks the capabilities at this current time. Review Source Response from Cegedim e-business April 20, 2023 Hi Joe, Thank you for your review, we're glad to see Netix is having a positive impact for you. We've passed your wonderful feedback about our support team over to them. Netix doesn't primarily operate as a stock management system, this is typically handled by your ERP or WMS. We do however partner with a number of these systems and can offer integration for you to have full visibility of this information. Would you be happy for us to get a consultant to reach out to discuss the possibility of this further? All the best, Georgia Cegedim e-business UK AG Andy G. Managing Director Consumer Goods Used the software for: 2+ years ### "EDI Made Easy" January 19, 2023 5.0 Pros As a relatively small start up business, we needed EDI software to work with QuickBooks. The NetEDI team delivered everything as promised. The software is easy to use. But the support service is vital when changes are required due to customers demands upon us. Cons Nothing that stands out to report a negative reply. Reason for choosing Netix One Recommended by NetEDI. Review Source Response from Cegedim e-business March 22, 2023 Hi Andy, Thank you for your review and your feedback on our platform. We're glad to hear about your positive experience with us and that the platform is working as you need it to! Cegedim e-business UK RG Rosina G. eBusiness Specialist Medical Devices Used the software for: 6-12 months ### "Boston Scientific Review" January 31, 2023 4.0 Pros I have used Netix for our customers that we have moved over to EDI, the system is easy to understand and contains the features we need Cons Downloading information into an excel file from Netix could be improved, currently we can only download up to 250 lines at a time, meaning we have to download multiple pages rather than pulling the information off in one go Review Source Response from Cegedim e-business March 24, 2023 Hi Rosina, Thank you for your comments and feedback. At the moment, the loading speed is directly impacted by the number of lines visible. We understand it can be frustrating downloading multiple pages, so we have added this to our roadmap. Netix users will be able to request to download all lines into a spreadsheet before the end of 2023. Hope this has helped. Thanks, Georgia Cegedim e-business UK HC Helen C. Supply Chain Office Manager Furniture Used the software for: 2+ years ### "Query - change of email addresses" January 31, 2023 5.0 \[sensitive content hidden\] resolved the query promptly and efficiently. \[sensitive content hidden\] was very polite and courteous Pros Features are useful, works well. overall pleased Cons I haven't found any cons with this software Review Source Response from Cegedim e-business March 22, 2023 Hi Helen, Thank you for your review and your positive feedback on our platform. We've passed on your great feedback to our teams! All the best, Cegedim e-business UK AD Amy D. Customer Service Manager Retail Used the software for: 2+ years ### "order not showing in EDI" January 24, 2023 4.0 Pros it is easy to use and issues are easily fixed Cons the upgrade can be a bit confusing it took a while to familiarise myself Review Source Response from Cegedim e-business March 24, 2023 Hi Amy, Thank you for your review and your comment for our support team. As part of the roll out for the new UI, we held webinars and training sessions that we have recorded. If you were unable to attend these or would like us to send you them we're more than happy to. If you require additional training beyond this to help you feel more comfortable navigating the platform, we can get one of our experts to reach out to you. Thanks, Georgia Cegedim e-business UK PH Paul H. Operations Manager Retail Used the software for: 6-12 months ### "Operations Manager" January 31, 2023 4.0 customer support very good (\[sensitive content hidden\]) Pros Once we got used to the new format, its was reasonably easy to use Cons I guess the change from the old system to understanding the new Review Source Response from Cegedim e-business March 24, 2023 Hi Paul, Thank you for the review on the platform, we've passed your praise over to our support team. As part of the rollout for the new UI, we held webinars and training sessions that we have recordings of. If you missed these or were unable to attend, we'd be more than happy to send you a copy. If you require any additional training to help you feel more comfortable navigating the platform, please don't hesitate to get in touch. Thanks, Georgia Cegedim e-business Similar Products Featured ## Related categories [EDI](https://www.capterra.com/edi-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.