--- title: "coco Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about coco Software - reviews, pricing plans, popular comparisons to other Social Media Analytics Tools products and more." source_url: "https://www.capterra.com/p/275378/coco/" page_type: "product" language: "en" --- # coco Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) coco ## What is coco? coco allows business owners to create and distribute survey forms to relevant stakeholders. It allows them to measure stakeholder satisfaction and obtain critical POS data t improve service delivery. The Japanese-language program has document management tools for creating customizable data collection instruments, such as checklists, digital polls, e-surveys, and questionnaires. It also comes with bulk SMS delivery tools with automated scheduling functions, enabling sales teams to send mass text-based campaigns to their audiences. Marketers can leverage the features to run customer-centric advertisements that maximize engagement. Additionally, firms can use it to perform efficient market research on products to inform feasibility studies. ## What is coco used for? [Social Media Analytics Tools](https://www.capterra.com/social-media-analytics-tools-software/)[SMS Survey](https://www.capterra.com/sms-survey-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for coco?[Manage this product listing](https://www.g2.com/products/coco/claim_requests/new?auto=true) ## coco Overview Updated September 2026 AI summary Coco enables businesses of all sizes to create and manage SMS-based survey campaigns, focusing on mass texting and efficient contact management. Its survey builder allows organizations to design custom feedback experiences and organize outreach to large audiences. Available on web and mobile platforms, coco is suited for teams seeking to collect survey responses at scale without two-way messaging features. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### coco 0.0 VS. [4.4 (97)](https://www.capterra.com/p/187336/Sinch-Engage/reviews/) Starting Price Contact vendor Starting Price $99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.4 (260) Value For Money 0.0 (0) Value For Money 4.3 (192) Customer Service 0.0 (0) Customer Service 4.2 (207) ## coco alternatives [Textmagic](https://www.capterra.com/p/147342/TextMagic/) [4.6 (260)](https://www.capterra.com/p/147342/TextMagic/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/147342/TextMagic/) [ClickSend](https://www.capterra.com/p/175783/ClickSend/) [4.3 (93)](https://www.capterra.com/p/175783/ClickSend/reviews/) Starting price $0.02 Per User, Per Month Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/175783/ClickSend/) Highest Rated [SlickText](https://www.capterra.com/p/155430/SlickText-com/) [4.8 (270)](https://www.capterra.com/p/155430/SlickText-com/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/155430/SlickText-com/) [Trumpia](https://www.capterra.com/p/131015/Trumpia-2-0/) [4.5 (120)](https://www.capterra.com/p/131015/Trumpia-2-0/reviews/) Starting price $55.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/131015/Trumpia-2-0/) [View all alternatives](https://www.capterra.com/p/275378/coco/alternatives/) ## FAQs about coco Overview ### What company size and specific industries is coco built for? coco is designed for Japan-based freelancers and small to medium-sized businesses, especially marketing and product development specialists working across multiple market segments. It is suited to organizations that need a tool for these functions rather than a product tied to one specific industry. Features and Usability ### What are the key features of coco? coco offers automated scheduling as its core feature, along with contact management for organizing customer records, mass texting for sending bulk messages, and a survey builder for creating and distributing surveys. These features support appointment coordination, audience communication, and feedback collection in one platform. Getting Started and Support ### What training and onboarding options does coco offer? coco provides webinars and documentation to help teams get started. Webinars support guided learning and live instruction, while documentation offers written reference material for self-paced review of features, setup steps, and product use. Getting Started and Support ### What customer support options does coco offer? coco provides Email/Help Desk and FAQ/Forum support. These channels give users a direct way to ask questions and find answers through self-service resources. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 89 Social Media Analytics Tools reviews Capterra reviewers highlight these as the features buyers care about most when choosing SMS Survey software: - **Mass Texting** (**58%** of reviewers rated this feature as critical) - **2-Way Messaging** (**47%**) - **SMS Messaging** (**67%**) coco supports **Mass Texting**, which helps teams send survey outreach to large contact lists efficiently. However, it does not include **2-Way Messaging** or **SMS Messaging**. Instead, it offers **Survey Builder** (**46%**), giving businesses a way to create and manage survey experiences even without those messaging-focused capabilities. Together, these features can help businesses collect feedback at scale and provide teams with a more organized way to run survey campaigns. Automated Scheduling Automatically create schedules based on business needs or employee availability and qualifications Contact Management Manage, organize, and store contact information Mass Texting Send messages to multiple subscribers at the same time Survey Builder Create and manage surveys coco 4 features ### All Features - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Contact Management: Manage, organize, and store contact information - Mass Texting: Send messages to multiple subscribers at the same time - Survey Builder: Create and manage surveys --- Get Advice We can help you find the software with the features you need. ## Pricing Basic ¥0.00 Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.