# OKX Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is OKX the right Cryptocurrency Exchange solution for you? Explore 52 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/275379/OKX/reviews

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OKX

4.6 (52)

[View alternatives](https://www.capterra.com/p/275379/OKX/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated December 30th, 2025

# Reviews of OKX

Ease of use

4.5

Customer Service

4.3

## Pros and Cons in Reviews

NF

Nworah F

Trader Retail, Self-employedUsed the software for: Less than 6 months.

“I have no issues with okx but in spot trading future also send and receive and transfer from local bank are safe and fast 💯“

April 29, 2023

AM

Aleksei M

DevelopmentInformation Services, Self-employedUsed the software for: Less than 6 months.

“This lack of communication and transparency has led to severe personal and financial difficulties.“

July 29, 2024

IL

Ibrahim L

FOREX / CRYPTOInternet, 2 - 10 employeesUsed the software for: Less than 6 months.

“I'm a user of okx and thank God I'm ok with everything that many other crypto exchanges fail to do like p2p and small money.“

April 29, 2023

AM

Aleksei M

DevelopmentInformation Services, Self-employedUsed the software for: Less than 6 months.

“I have spent countless hours trying to resolve this issue with OKX support, but my efforts have been in vain.“

July 29, 2024

VS

Vladyslav S

Head of MarketingCapital Markets, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“I, as a frequent user of various exchanges, can notice that OKX is very simple and straightforward to use, the UX design is intuitive and easy to start using even for a beginner in cryptocurrencies“

April 29, 2023

AU

Abdulkareem U

CeoHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months.

“Is only the time I've tried to upgrade my account to level 3 but it is not appearing for me and as I said earlier I will keep on telling people.“

April 29, 2023

Jo

Joseph o

Education officerEducation Management, 11 - 50 employeesUsed the software for: 6-12 months.

“Fast transaction and inexpensive fee coupled with safety of assets“

May 26, 2023

LS

Laxman S

Class 1 driver Automotive, Self-employedUsed the software for: More than 2 years.

“Expensive comparing other platform & bit complicated for first time user coz too many thing ..“

April 29, 2023

## Showing most helpful reviews

Showing 1-25 of 52 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Rhozallino R.  
Procurement Representative  
Hospital & Health Care  
Used the software for: 6-12 months

### "Underrated OKX "

April 29, 2023

4.0

Overall experience in using OKX is totally nice because it is 2 in 1 I have wallet and exchange fast transaction.

Pros

I like most about OKX is that it has awesome design and feel comfortable in using. Fantastic exchange and earning good amount.

Cons

Least like about OKX is few promos and freebies

Review Source

MO

Mbuotidem O.  
Operator  
Internet  
Used the software for: 6-12 months

### "Why You Should Switch to Okx. "

April 29, 2023

4.0

Pros

The most impactful feature on Okx in my opinion, is the ability to cancel transactions within one minute of initiation. This feature has saved a lot of money and unnecessary stress.

Cons

Although this is an almost unimportant feature, I think the design and layout of Okx website could be better. Plus, the navigation there is a little bit too tasking, especially for new users.

Alternatives considered

[Binance](https://www.capterra.com/p/252490/Binance/)

Reason for choosing OKX

I tried out the two exchanges and found Okx more formidable.

Review Source

AM

Aleksei M.  
Development  
Information Services  
Used the software for: Less than 6 months

### "Funds Blocked and Unresponsive Support on OKX"

July 29, 2024

1.0

I am left with no choice but to warn others about the potential risks of using OKX. If you value your funds and want a platform that provides responsive and transparent support, I strongly advise considering other options.

Pros

For nearly a year, my funds have been unjustly blocked on OKX without any valid reason. Despite providing all the required documents for KYC verification, including an official bank statement with my full name, address, transaction history, and official stamps, my verification has been repeatedly rejected without specific explanations.

Cons

I have spent countless hours trying to resolve this issue with OKX support, but my efforts have been in vain. My requests are met with automated responses, and the support team fails to provide any clear guidance or assistance. This lack of communication and transparency has led to severe personal and financial difficulties. It seems that my situation is not unique, as other users have reported similar experiences where their funds were suddenly blocked, and no documents were accepted. This raises serious concerns about the integrity and reliability of OKX as a platform.

Review Source

RA

Roman A.  
Music Production  
Music  
Used the software for: 1-2 years

### "I love OKX !AmazingPlatform !)"

April 29, 2023

5.0

Experience in selling cryptocurrency. Also dollar currency. Everything is very simple, there were no problems and difficulties to understand everything!

Pros

The speed of performing any tasks. Simplicity in actions. Everything is simple and clear!

Cons

I like everything. There are no cons and what I like less I will not single out!

Switched from

[Payoneer](https://www.capterra.com/p/187086/Payoneer/)

Due to the speed of completing tasks! OKX works many times faster!

Review Source

Siva K.  
3rd engineer  
Shipbuilding  
Used the software for: 2+ years

### "Best Crypto Exchange "

May 24, 2023

5.0

It best exchange of 2023

Pros

First of all I like the user interface and trading in okx its very easy. And I love cryptopedia in okx

Cons

I didn't find any problem with okx. It's overall the best exchange in current market

Review Source

VR

Verified Reviewer  
Creator  
Financial Services  
Used the software for: 1-2 years

### "The best exchange I've ever used "

April 29, 2023

5.0

I have been using OKX for more than 2 years, I have always been very well attended, I find its interface very pleasant and easy to navigate, whether in Exchange or Wallet mode and over time it has become increasingly committed to meeting needs and requests of users

Pros

Secure, easy to use, nice interface, really committed to meeting users' needs and very fair in their fees!

Cons

In my opinion, the only thing that OKX lacks is the fact that it no longer has a community in Portuguese BR

Review Source

Selim Emre T.  
Software Developer  
Computer Software  
Used the software for: Less than 6 months

### "Trusted product and easy to use"

April 29, 2023

5.0

I have good experience overall. They are also concerning feedbacks. It's so important thing.

Pros

I used several exchanges like binance, bitget etc. Okx is most reliable and secure exchange.

Cons

I'm using for mostly for copy-trading. You should add more feature for copy-trading.

Review Source

VR

Verified Reviewer  
Director  
Management Consulting  
Used the software for: Less than 6 months

### "Great product "

April 29, 2023

5.0

Pros

Easy to use, great features and functionalities

Cons

Needs sometime to get used to the layout.

Switched from

[Binance](https://www.capterra.com/p/252490/Binance/)

Better product and derivative options.

Review Source

Meale Y.  
marketer  
Business Supplies and Equipment  
Used the software for: 1-2 years

### "okx is a safe wallet"

November 19, 2022

4.0

not bad

Pros

OKX is a wallet where , it is possible to keep safely a lot of crypto currencies

Cons

okx is very good , but it still doesn't perfom as other wallets

Alternatives considered

[Binance](https://www.capterra.com/p/252490/Binance/)

Review Source

VR

Verified Reviewer  
Service crew  
Restaurants  
Used the software for: 1-2 years

### "Okx is the most fast and secure crypto wallet "

April 29, 2023

4.0

Im good in okx because the service is fast and total convenient

Pros

Fast and secure deposit and withraw very good app for beginner in crypto world

Cons

I like their exchange crypto very easy ant Hussle at all

Review Source

VR

Verified Reviewer  
Redactor  
Financial Services  
Used the software for: 2+ years

### "OKX: Exchange Relativamente Confiable al que hay que estar atento de sus promociones de usuarios existentes."

July 3, 2025

5.0

Mi experiencia en general es buena. He depositado y retirado sin problemas, tanto criptomonedas directamente o por el P2P. Me gusto mucho cuando daban buenas recompensas por volumen de trading y me disgusta que actualmente es muy bajo el premio que dan.

Pros

Me gustaba cuando daba buenas recompensas para usuarios existentes por depositar y realizar una tarea de volumen de trading. Y el premio era interesante.

Cons

Lo que menos me gusto es que termino dando cada vez menos recompensas a tal punto que hoy en día no lo recomiendo.

Switched from

[Binance](https://www.capterra.com/p/252490/Binance/)

Porque daba mejores promociones de criptomonedas

Review Source

VRlL

Victor Roso l L.  
Tecnico  
Consumer Electronics  
Used the software for: Less than 6 months

### "Es un fraude no ayudan cuando te estafan"

November 19, 2023

1.0

Para mí no es buena. Por qué no garantiza si pierdes tu dinero ya no lo vas a poder recuperar por qué se limpia diciendo que no es una billetera

Pros

No me gusta la aplicación ,si hubiera un asistente dónde te pueden decir cómo hacer las inversiones en plataformas certificadas y poner un firewall para los estafadores

Cons

Me gusta la aplicación es buena. Pero debe de respaldar a los usuarios dónde invertir y no llegar a un fraude

Review Source

KO

Karim O.  
Travel advisor  
Airlines/Aviation  
Used the software for: 6-12 months

### "Review not wasted my time but will change your time on good ways ؛)"

May 15, 2023

5.0

Very good & easy for use - specially the beginners user

Pros

P2p is good and fast and safe - staking is good also - borrowing very easy . I use okb for learn and earn also ;)

Cons

NFT is good and i like it but didn’t understand the point totally for use it

Review Source

JCB

Jhon Christian B.  
Customer Service Representative  
Consumer Services  
Used the software for: 1-2 years

### "I love okx"

April 29, 2023

5.0

I love using okx as it is user friendly

Pros

Okx is easy to use, safe, manageable and realizable. It can be used even for newbies.

Cons

I think the cons I know with okx is the fees. I hope we can sell other nft without fees and just deduct the fees after the nft is sold.

Review Source

DJB

Daisy Jane B.  
Employee  
Arts and Crafts  
Used the software for: I used a free trial

### "The most trusted crypto exchange!"

June 1, 2023

5.0

This software made my transactions flawless. Buying, selling ang trading were made effortlessly.

Pros

OKX is very easy to navigate and the one I trust when I have transactions especially that I am a beginner.

Cons

As a beginner i haven't encounter any troubles when using OKX software.

Review Source

LW

Luka W.  
A&R Manager  
Music  
Used the software for: Less than 6 months

### "Good to start your journey with crypto "

April 29, 2023

5.0

Good for beginners

Pros

Offers a diverse tools range all in one place

Cons

A little bit difficult to use sometimes

Review Source

MA

Mufutau A.  
Vice principal  
Education Management  
Used the software for: Less than 6 months

### "Awesome about OKX"

April 29, 2023

4.0

Timely deposit and withdrawal and also quick execution of trade.

Pros

Very easy to use application, especially the p2p aspect

Cons

Honestly I love everything about OKX, ranging from deposit/withdrawal, quick execution of trade and educative.

Review Source

RD

Robert D.  
Rente  
Industrial Automation  
Used the software for: Less than 6 months

### "Ich möchte direkt Eurowährung einzahlen und damit Krypto kaufen können "

April 29, 2023

4.0

Überweisung in nicht EU Länder

Pros

Benutzerfreundlich der einzelnen Bereiche

Cons

Keine direkte Euroeinzahlung möglich - warum nicht?

Review Source

AG

Ambrégiké G.  
Personnel  
Computer Networking  
Used the software for: Less than 6 months

### "Très cool.... OKX"

February 24, 2025

5.0

Je suis un novice dans le trading et un jour pendant que je discutais avec un ami concernant les difficultés que je rencontrais à travailler et cet ami m'a proposé OKX et depuis ce jour je travaille librement

Pros

Le cadeau de bienvenue que OKX octroie aux nouveaux utilisateurs,la facilité qu'il offre aux traders de travailler.

Cons

Aucun inconvénients... Personnellement,je trouve que c'est une très bonne plateforme

Switched from

[CEX.IO](https://www.capterra.com/p/234339/CEXIO/)

Burg tellement et consommation beaucoup de connexion.

Review Source

BA

Benjamin A.  
Co-Founder and Manager  
Computer Software  
Used the software for: 6-12 months

### "OKX Next Best Exchange!"

April 29, 2023

5.0

Overall, I am impressed with the rapid rate in which OKX has integrated additional features. For example, Jumpstart has just been launched. I honestly believe that OKX is going to do even greater things. Never had an issue, excellent exchange!

Pros

OKX exchange is very easy to use. Further, they have a large variety of services that users can benefit from. In cludes, but not limited to, automated trading bots, copy trading, margin and leverage trading. New users have the chance to learn on their platform as OKX provides educational content. Also, they have a demo account option, this allows new traders to test their platform risk free. They are keeping up to date with listings, and the team is constantly innovating - very impressive.

Cons

Multiple TP's would be nice for traders. This can be done via API connection with such platforms as 3Commas (which they are partnered with OKX). However, it would be nice to have this integrated on the exchange its self.

Review Source

LB

Laszlo B.  
CEO  
Design  
Used the software for: 6-12 months

### "A one for all solution to get into crypto and nfts"

May 23, 2023

5.0

I love it, I love the way you callculate the NFTs in the wallet, the solution for adding test networks and honestly just everythng

Pros

I really like the most about OKX is that you can switch from the wallet to the exchange with just one click of a button..copytrading is also top

Cons

that it can be a little overwhelming for new users

Review Source

ST

Sarkawt T.  
Picker  
Online Media  
Used the software for: 1-2 years

### "Okx is the best "

April 29, 2023

5.0

In here iraq kurdistan too hard to send money for Europe but okx cut the road too near i like it

Pros

Buy and sell very speed when you use it i like so much sell or buy at the same price when you want it

Cons

I lke to list new token as soon as have alot of token want to list at okx

Review Source

EB

Erik B.  
Analista de Sistemas  
Information Technology and Services  
Used the software for: 2+ years

### "otima"

April 29, 2023

5.0

Pros

The trading fees on OKX are generally considered to be competitive when compared to other major cryptocurrency exchanges, which is a significant factor for traders when choosing a platform to trade on.

Cons

The platform no a clean and intuitive interface, making it easy for users to navigate and execute trades efficiently.

Review Source

RA

Rashed A.  
Health Club Coordinator  
Hospitality  
Used the software for: 6-12 months

### "Always with OKX Its Top Tier App. "

April 29, 2023

5.0

Superb and top notch. Its really the best top tier all the way. Hopefully they keep it that way, thank you devs and mods.

Pros

The features and easy transactions, reliability and functionality. Provides tutorials and security of your crypto and wallets.

Cons

So far I like everything they offer. Maybe more features for middle east customers like me. That is willing to invest more and maybe make the referral program gifts as a crypto we can use in funding or okx wallpapers customization for your wallet.

Review Source

AB

Aadil B.  
Dialysis Therapist  
Hospital & Health Care  
Used the software for: 1-2 years

### "Okx the king of other exchanges"

April 29, 2023

5.0

Good

Pros

It's interface, reliable,easy to use , safe and trustworthy and real time market updates.

Cons

Sometimes wallet doesn't work properly.Which made sometimes silly.

Review Source

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