# Florence eConsent Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Florence eConsent the right Patient Engagement solution for you? Explore 27 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/275493/eConsent/reviews --- Florence eConsent 4.3 (27) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated January 14th, 2026 # Reviews of Florence eConsent Ease of use 4.6 Customer Service 4.7 ## Pros and Cons in Reviews US Umer S Clinical Research CoordinatorResearch, 501 - 1,000 employeesUsed the software for: 1-2 years. “creating a log in and password and the actual signing is intuitive and works but the form optimization is not good for smart phones.“ August 20, 2024 ## Showing most helpful reviews Showing 1-25 of 27 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CM Claribel M. Clinical Research Coordinator Hospital & Health Care Used the software for: 2+ years ### "Florence Review" August 23, 2024 4.0 Florence has been a great platform within clinic setting. fast and easy to use Pros its a great platform to have all essential documents in a centralized location. It is easy to navigate and is constantly improving/ adding new features to make it user friendly. Cons It does not stay logged in if I step away. Would prefer for it to be logged in longer. Review Source KB Keith B. Clinical Research Coordinator Research Used the software for: 2+ years ### "Every Trial Needs to Utilize This!" August 20, 2024 4.0 I think its made my life easier as a clinician Pros I like how everything is consolidated in one easy to use platform. Signing documents has never been easier honestly. Cons The training beforehand. although it is a necessity, I always dread training. The platform is fairly easy to use without prior knowledge of navigation. Review Source US Umer S. Clinical Research Coordinator Research Used the software for: 1-2 years ### "Florence econsent not properly optimized for smart phone screens" August 20, 2024 1.0 paper consents are faster. based on the whole process from start to finish. it takes a while for participants to access their email. creating a log in and password and the actual signing is intuitive and works but the form optimization is not good for smart phones. Also paper consent documents appear very tiny in most smart phones in that window that shows the consent form. in my opinion this is optimized for computer screens and this needs to be redone for smart phones similar to Google's AMP project. Pros I like to use florence on PCs, since it is optimized for this but I do not use it on smart phones. It is difficult for participants to read a paper scanned consent document on Florence and documents need to be optimized for all sizes of smartphone screens. I believe nowadays, there are plenty optimization solutions that can cater to any size smartphone screen. Cons Florence consenting is not properly optimized for smartphones. The window that opens with the consent form is confusing to participants when they open it on smart phone. Often times they are unaware they have to scroll further down to see there is an option for start signing. Majority of participants are under the assumption they are done with consenting but have not even begun to sign the document. The viewability of consent form and its optimization for smart phones needs to be redone in my opinion. It should be redone to fit all screen sizes of smartphones. Review Source NS Naina S. Associate Manager Hospital & Health Care Used the software for: 1-2 years ### "Great product" August 16, 2024 5.0 Very good to have everything digitally with better accessibility Pros Ease of use and data protection is great. Cons Technical glitches can cause disruption in workflow Switched from [CRIO](https://www.capterra.com/p/166083/Clinical-Research-IO/) Liked the features here better in Florence Review Source tF taha F. clinical Research Coordinator Research Used the software for: 6-12 months ### "Florence review" August 23, 2024 4.0 It has been pretty smooth for the most part and has only gotten better over time as i have gotten more used to it Pros It is easy to keep all the important documents electronically saved online on florence and makes it easier to share documents with monitors and CRAs during visits. Cons Once in a while there can be some issue with the site ,which could be bothersome but it isnt a very common occurence Review Source SC Stefany C. Clinical Research Registered Nurse Research Used the software for: 1-2 years ### "My experience with florence" August 24, 2024 5.0 It is my first time using . However, so far it has been fine. Pros It is extremely convenient. I also like how it even sends a reminder email if you have forgotten to sign it. Cons Sometimes it is hard to see what consents and documents need signing. Review Source TM Todd M. Clinical research nurse Medical Practice Used the software for: 2+ years ### "satisfied " August 15, 2024 5.0 quick easy to use easy sign in for website Pros the ease of signing documents digitally. Cons not being able to easily find pending consents to sign. Review Source JV Jasmine V. Clinical Research Nurse Health, Wellness and Fitness Used the software for: 1-2 years ### "Florence eConsent is great!" August 24, 2024 5.0 I have had a good experience with . Pros Easy to sign delegation logs and read about new studies. Cons Sometimes you have to deep dive into folders to sign consents. Review Source EG Elizabeth G. Clinical Research Coordinator Hospital & Health Care Used the software for: I used a free trial ### "The Future will tell" August 23, 2024 3.0 It has some promised; with time we will see if it really helps the streamline process of the screening visit. Pros Visits could be done virtually. Thus, potentially making it easier for the patients. Cons The acclamation to this new process may cause some reluctance to use it. Review Source MM Mikisha M. Reseach RN Research Used the software for: 1-2 years ### "Make it easy " August 15, 2024 5.0 Pros They made it very easy to navigate while you are on their website. Cons To be honest I have no cons to report at this time. Review Source SV Sabrina V. Lead Clinical Research Coordinator Hospital & Health Care Used the software for: Less than 6 months ### "A research view on consent" August 15, 2024 4.0 So far patients have adapted well to the e-consents. I do wish it was more adaptable for research studies and had easy to follow compliance methods. Pros It is easy to use and has alternative functions for patients with different technology abilities Cons The account set up process is time consuming when not done in advance Review Source LS Loudmy S. research Research Used the software for: 1-2 years ### "Florence eConsent" August 15, 2024 5.0 Pros The improvements Florence made so far. Cons I honestly like everything during the econsent. Review Source VR Vanessa R. Research Regulatory Support Specialist Hospital & Health Care Used the software for: 6-12 months ### "Florence eConsent for the win." August 20, 2024 4.0 make signing easier in this digital age. I think the level of comprehension is just enough for someone who is no tech savvy. Pros What I like most about is the efficiency of it. Cons So far, I don't have a dislike about . Review Source TR Tamara R. Program Manager Medical Practice Used the software for: 1-2 years ### "Ease of Florence eConsent" August 20, 2024 3.0 I think this is probably the most efficient way to keep consenting organized in one place. It is easy for the people consenting as well as the staff managing the data. Pros I like the ease and efficiency of using this feature! Cons I don't think there is anything I didn't like. Review Source AS Annabella S. Clinical Research Coordinator Hospital & Health Care Used the software for: 6-12 months ### "Easy and Efficient " August 15, 2024 5.0 Its been amazing. Easy and quick. My biggest issue has been creating the document as a form to upload, and thats not a Florence issue. I recommend Florence to anyone. Pros Its easy to use. Very efficient and great for clinical research. Very user friendly for patients as well. Cons Its hard to have minors in eConsent because the parent would have to create an email for their kid. If it’s more than one kid, parents say no as its too much extra work. I would kind of there was a section for the staff to show there was a discussion as these things are required. Review Source CC Courtney C. Supervisor, Clinical Trails and Research Office Hospital & Health Care Used the software for: 6-12 months ### "Ease of Use is amazing" September 13, 2024 5.0 wonderful tool and we love this, it is even super easy to add to our IRB submissions. Pros ease of use for both site and user side. Cons Can be cumbersome for email notifications on the site side Review Source ST Shari T. APRN Hospital & Health Care Used the software for: 6-12 months ### "Research APRN" August 20, 2024 5.0 thumbs up. Pros paperless; easy to use. Cons sometimes hard to read on small tablet. Review Source SB Sherlett B. Nurse Education Research Used the software for: 1-2 years ### "Florence eConsent" August 26, 2024 4.0 It is certainly in alignment with the Adventhealth service standard, 'make it easy'. Pros The process was simple and easy to work with. Cons I had no issue with the process. Review Source BH Bill H. Physician Hospital & Health Care Used the software for: 6-12 months ### "Good and Solid service" August 21, 2024 5.0 A highly efficient system compared to research departments I have worked in that prefer physical paper trails. Especially good for providers who rotate between sites and are not always available to access the physical chart. Pros Ease of use and access for patients and all providers. Cons The need to use electronics (tablets, computers) for paperwork always raises the risk of a malfunction. Review Source ZM Zilane M. Data Coordinator Hospital & Health Care Used the software for: 1-2 years ### "Greatest of all time" August 15, 2024 5.0 Quick and easy. Straight to the point. Offers assistance Pros Quick, easy, and efficient. straight forward Cons n/a the program works perfectly! No complaints Review Source PR Pete R. Phlebotomist Biotechnology Used the software for: Less than 6 months ### "Easy and Quick!" August 28, 2024 5.0 is very user friendly and seamless to implement. We were up and running after a brief training session, and were able to consent our donors much quicker than our previous paper process. Pros It's incredibly easy, and has streamlined our process a ton! Cons So far, nothing! It's been all positive on my end. Review Source FT Fran T. Clinical Research Coordinator Hospital & Health Care Used the software for: Less than 6 months ### "FANTASTIC APP" August 29, 2024 5.0 Great new system to incorporate online features to optimize clinical trials Pros Easy to use. Efficient to navigate between the platform Cons All the log ons, the technical stuff- not hard just tedious Review Source SS Stephanie S. Clinical Research Coordinator Research Used the software for: Less than 6 months ### "Florence continues to Flourish " August 20, 2024 4.0 It's been mainly positive with minor hiccups with older patients who are not as familiar with tech, Pros That it is seamless as far as being able to capture consents and assists in the maintenance of records, plus it is ecofriendly. Cons Although for tech savvy individuals, older patients may find the e-consents difficult to understand. Review Source JM JIGAR M. Clinical research Coordinator Hospital & Health Care Used the software for: Less than 6 months ### "Research coordinator" August 20, 2024 4.0 very good method for fast response to obtain ICF from pt in acute trials. Pros Easy and flexible method to obtain econsent for pt in absence of family Cons difficult to find sometime where to go, need someone as a guide to locate the stuff. Review Source GB Gina B. Research Health, Wellness and Fitness Used the software for: Less than 6 months ### "econsenting with Florence" August 15, 2024 4.0 is a very good tool to have as an option. Pros easy to use and quick process for consenting. Cons the system logs you out to quickly. Need to give more time. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.