--- title: "Whaticket Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Whaticket Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/275496/Whaticket/" page_type: "product" language: "en" --- # Whaticket Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 31, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Whaticket ## What is Whaticket? Convert more in every conversation! Store all your commercial customer chats from the same number with our multi-agent system. With Whaticket you will be one chat away from your clients and teams. Use it to manage omnichannel conversations in the same shared inbox, respond to customers on Whatsapp, Messenger and Instagram from a single window and free yourself from stress. ## What is Whaticket used for? [CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $49 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Whaticket?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://whaticket.com&name=Whaticket) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Whaticket 0.0 VS. [4.4 (18,800)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price $49 Flat Rate, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.0 (4,377) Value For Money 0.0 (0) Value For Money 4.0 (3,508) Customer Service 0.0 (0) Customer Service 4.1 (3,518) ## Whaticket alternatives [4.3 (6,987)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [4.7 (738)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (824)](https://www.capterra.com/p/152769/eWay-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.2 (1,318)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/275496/Whaticket/alternatives/) ## FAQs about Whaticket Features and Usability ### What are the key features of Whaticket? Whaticket offers multi-channel communication, contact management, lead management, and interaction tracking for handling customer conversations and records. It also includes marketing automation, reminders, reporting and analytics, data import/export, API access, mobile access, an activity dashboard, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? Whaticket starts at $49 per month for the Basic plan, which includes up to 3 users and one WhatsApp or WebChat connection. The Pro plan is $109 per month for up to 8 users. The Personalized plan is $49 per user monthly. Extra WhatsApp or WebChat connections cost $20 each, and a free trial is available. Getting Started and Support ### What training and onboarding options does Whaticket offer? Whaticket provides live online sessions, documentation, and videos to help teams get started. Live online sessions support guided setup, documentation offers written reference material for self-paced review, and videos provide visual instructions for learning product features and steps. Getting Started and Support ### What customer support options does Whaticket offer? Whaticket provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback is available to describe support quality, response times, or user experience, so the listed channels are the only confirmed support options. ## Features AI summary Based on 14,670 CRM reviews Capterra reviewers highlight these as the top features buyers look for in CRM software: - **Contact Management** (**44%** of reviewers rated this feature as critical) - **Sales Pipeline Management** (**43%**) - **Lead Management** (**44%**) Whaticket supports **Contact Management** and **Lead Management**, giving teams a way to organize customer details and track potential buyers through early sales activity. However, it does not include **Sales Pipeline Management**. Instead, it offers **Data Import/Export** (**38%**), which can help businesses move customer records in and out of the system more easily. Together, these features help teams keep contact data current, follow up with leads more consistently, and manage customer information with less manual work. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases Contact Management Manage, organize, and store contact information Data Import/Export Import and export data to and from software applications Interaction Tracking Track interaction history by documenting conversations for contacts Lead Management Store information about leads or contacts and track, manage and nurture them throughout the sales process Whaticket 12 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Contact Management: Manage, organize, and store contact information - Data Import/Export: Import and export data to and from software applications - Interaction Tracking: Track interaction history by documenting conversations for contacts - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile Access: Access software remotely via mobile devices - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Plan Basic $49.00 Flat Rate,Per Month It includes: - Multi-Agent CRM - Unlimited free chats - Unlimited contacts - Chat history for 1 year - chatbot - Automatic chat assignment - Facebook and Instagram (BETA) - Instant Integration - API WhatsApp send - WhatsApp support Plan Pro $109.00 Flat Rate,Per Month It includes: - Multi-Agent CRM - Unlimited free chats - Unlimited contacts - Unlimited Chat History - chatbot - Automatic chat assignment - Facebook and Instagram (BETA) - Instant Integration - API WhatsApp send - WhatsApp support Personalizado $49.00 Per User,Per Month It includes: - Multi-Agent CRM - chatbot - Unlimited Chat History - Automatic chat assignment - Unlimited contacts - Facebook and Instagram (BETA) - API WhatsApp send - web chat Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.