--- title: "Whaticket Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Whaticket Software - reviews, pricing plans, popular comparisons to other Live Chat products and more." source_url: "https://www.capterra.com/p/275496/Whaticket/" page_type: "product" language: "en" --- # Whaticket Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Whaticket ## What is Whaticket? Convert more in every conversation! Store all your commercial customer chats from the same number with our multi-agent system. With Whaticket you will be one chat away from your clients and teams. Use it to manage omnichannel conversations in the same shared inbox, respond to customers on Whatsapp, Messenger and Instagram from a single window and free yourself from stress. ## What is Whaticket used for? [Live Chat](https://www.capterra.com/live-chat-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $49 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Whaticket?[Manage this product listing](https://www.g2.com/products/whaticket/claim_requests/new?auto=true) ## Whaticket Overview Updated September 2026 AI summary Whaticket is a CRM platform designed for businesses of all sizes, offering tools for contact management, lead tracking, and activity monitoring. It features mobile access, reporting capabilities, and integration with third-party applications. Optional functions include marketing automation, multi-channel communication, and an API, and it is available as a cloud-based or Android solution to fit various deployment needs. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Whaticket 0.0 VS. [4.7 (1,788)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price $49 Flat Rate, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (1,693) Value For Money 0.0 (0) Value For Money 4.6 (1,245) Customer Service 0.0 (0) Customer Service 4.7 (1,279) ## Whaticket alternatives [4.4 (4,091)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting price $115.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.5 (3,474)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (4,485)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.2 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/275496/Whaticket/alternatives/) ## FAQs about Whaticket Features and Usability ### What are the key features of Whaticket? Whaticket offers multi-channel communication, contact management, lead management, and interaction tracking for handling customer conversations and records. It also includes marketing automation, reminders, reporting/analytics, data import/export, API access, mobile access, an activity dashboard, and third-party integrations for connecting related workflows. Pricing ### How much does it cost and what fees or limitations are included? Whaticket starts at $49 per month for the Basic plan, which includes up to 3 users and 1 WhatsApp or WebChat connection. The Pro plan costs $109 per month for up to 8 users. Additional WhatsApp or WebChat connections cost $20 each, Facebook and Instagram connections are free, and a free trial is available. Getting Started and Support ### What training and onboarding options does Whaticket offer? Whaticket provides live online sessions, documentation, and videos to help teams get started. Live online sessions support guided setup and training with an instructor, documentation offers written reference material for self-paced review, and videos provide visual walkthroughs of features and setup steps. Getting Started and Support ### What customer support options does Whaticket offer? Whaticket provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback is available on support quality, so user experience details such as response speed, helpfulness, or common frustrations cannot be stated from the catalog data. ## Features AI summary Based on 14,838 Live Chat reviews Capterra reviewers point to the following as the CRM features they value most when comparing options: - **Data Security** (**51%** of reviewers rated this feature as critical) - **Customer Database** (**52%**) - **Real-Time Data** (**56%**) Whaticket focuses on other CRM capabilities that reviewers also consider important, including **Contact Management** (**44%**). This feature gives teams a central place to organize customer details, track interactions, and maintain more consistent communication, helping businesses manage relationships more efficiently and respond to customer needs with better context. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases Contact Management Manage, organize, and store contact information Data Import/Export Import and export data to and from software applications Interaction Tracking Track interaction history by documenting conversations for contacts Lead Management Store information about leads or contacts and track, manage and nurture them throughout the sales process Whaticket 12 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Contact Management: Manage, organize, and store contact information - Data Import/Export: Import and export data to and from software applications - Interaction Tracking: Track interaction history by documenting conversations for contacts - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile Access: Access software remotely via mobile devices - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/275496/Whaticket/pricing/) Plan Basic $49.00 Flat Rate,Per Month It includes: - Multi-Agent CRM - Unlimited free chats - Unlimited contacts - Chat history for 1 year - chatbot - Automatic chat assignment - Facebook and Instagram (BETA) - Instant Integration - API WhatsApp send - WhatsApp support Plan Pro $109.00 Flat Rate,Per Month It includes: - Multi-Agent CRM - Unlimited free chats - Unlimited contacts - Unlimited Chat History - chatbot - Automatic chat assignment - Facebook and Instagram (BETA) - Instant Integration - API WhatsApp send - WhatsApp support Personalizado $49.00 Per User,Per Month It includes: - Multi-Agent CRM - chatbot - Unlimited Chat History - Automatic chat assignment - Unlimited contacts - Facebook and Instagram (BETA) - API WhatsApp send - web chat Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.