--- title: "KEY ESG Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about KEY ESG Software - reviews, pricing plans, popular comparisons to other ESG products and more." source_url: "https://www.capterra.com/p/275672/KEY-ESG/" page_type: "product" language: "en" --- # KEY ESG Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) KEY ESG ## What is KEY ESG? KEY ESG automates and streamlines ESG and carbon management by helping you effectively collect, measure, report and improve your ESG data. Our intuitive software is built by ESG specialists for business users, catering to diverse ESG needs and tracking metrics across global businesses as well as private equity companies and their portfolios. KEY ESG simplifies workflows and ensures compliance with all major global regulations, including CSRD. Our software provides the tools and guidance needed to thrive at every level of ESG maturity. ## What is KEY ESG used for? [ESG](https://www.capterra.com/esg-software/)[Environmental](https://www.capterra.com/environmental-software/)[Sustainability](https://www.capterra.com/sustainability-software/) Overall rating Based on 27 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for KEY ESG?[Manage this product listing](https://www.g2.com/products/key-esg/claim_requests/new?auto=true) ## KEY ESG Overview Updated September 2026 AI summary KEY ESG is a cloud-based platform for organizations of all sizes seeking to manage and report on environmental, social, and governance data. It offers intuitive dashboards, in-app guidance, and tools for multi-channel data collection, compliance management, and emissions tracking. Notable features include customizable reports, workflow automation, and AI-powered support, with reviewers highlighting user-friendly interfaces and responsive customer support. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### KEY ESG 4.9 (27) VS. [### ESGenius!](https://www.capterra.com/p/264793/ESGenius/) [5.0 (18)](https://www.capterra.com/p/264793/ESGenius/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (27) Ease Of Use 4.9 (18) Value For Money 4.7 (25) Value For Money 4.9 (18) Customer Service 4.9 (26) Customer Service 5.0 (18) ## KEY ESG alternatives [Zei](https://www.capterra.com/p/10026566/Zei/) [4.6 (39)](https://www.capterra.com/p/10026566/Zei/#reviews) Starting price $2990.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10026566/Zei/) Highest Rated [Futureproof](https://www.capterra.com/p/10009438/Futureproof/) [5.0 (21)](https://www.capterra.com/p/10009438/Futureproof/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10009438/Futureproof/) [SustainIQ](https://www.capterra.com/p/253753/SustainIQ/) [4.7 (10)](https://www.capterra.com/p/253753/SustainIQ/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/253753/SustainIQ/) [Ecodrisil ESG Xpress](https://www.capterra.com/p/10016229/Ecodrisil-ESG-Xpress/) [4.7 (11)](https://www.capterra.com/p/10016229/Ecodrisil-ESG-Xpress/reviews/) Starting price $7900.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10016229/Ecodrisil-ESG-Xpress/) [View all alternatives](https://www.capterra.com/p/275672/KEY-ESG/alternatives/) ## FAQs about KEY ESG Overview ### Which roles and teams benefit most from KEY ESG? KEY ESG is most used by sustainability, ESG, and compliance leaders who manage reporting, disclosures, and policy alignment across the business. Finance executives, legal teams, and operations or quality leaders benefit from tracking ESG metrics, meeting regulatory requirements, supporting stakeholder communications, and improving governance across environmental, health, safety, and risk workflows. Answer based on 27 reviews Overview ### What company size and industries is KEY ESG built for? KEY ESG is built for small businesses first, with 70% of reviewers from that segment, especially in Investment Management at 19%. It also serves enterprise and midsize companies, each at 15%, with additional use in Oil & Energy and Financial Services, both 11%, primarily for ESG reporting. Answer based on 27 reviews Features and Usability ### What are the key features of KEY ESG? KEY ESG includes sustainability management features such as emissions management, emission calculations, environmental metrics, and ESG reporting. It also offers compliance management, audit management, disclosure management, policy management, and framework management, plus dashboards, customizable reports, workflow automation, data import/export, third-party integrations, and access controls. Integrations ### Which third-party tools and platforms does KEY ESG integrate with? KEY ESG connects natively to Microsoft 365, Microsoft Azure, Microsoft Excel, and Microsoft Power BI. These integrations support Microsoft-based collaboration, cloud infrastructure, spreadsheet management, and business intelligence workflows. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does KEY ESG offer? KEY ESG provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided training, while documentation and videos give teams written and visual materials for self-paced reference and feature review. Answer based on 2 reviews Getting Started and Support ### What customer support options does KEY ESG offer? KEY ESG provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users describe the support team as highly helpful during implementation and data collection, noting clear guidance, easy-to-follow answers, and responsive help that makes complex ESG tasks feel more manageable. Answer based on 5 reviews User interface ### Is KEY ESG easy to use? KEY ESG makes ESG data collection easy to learn and navigate for most teams, especially organizations new to ESG reporting. The dashboard, guidance content, and user management help administrators and contributors work in one place, though some users note that advanced reporting and report sign-off steps take more time to fully understand. Answer based on 12 reviews ## Features AI summary Based on 200 ESG reviews Capterra data shows that buyers of ESG software rank the following features as their top priorities: - **Data Management** (**57%** of reviewers rated this feature as critical) - **Reporting/Analytics** (**58%**) - **KPI Monitoring** (**43%**) KEY ESG supports all three features that reviewers consider most important: **Data Management**, **Reporting/Analytics**, and **KPI Monitoring**. Together, these capabilities help businesses organize ESG data, track performance against key metrics, and produce clearer reports for stakeholders, allowing teams to make informed decisions and manage reporting requirements more effectively. Reporting/Analytics 4.6 (20) 90.00% of 20 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data KPI Monitoring 4.6 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Tracking the status of previously identified performance measurements Performance Metrics 4.7 (7) 85.71% of 7 reviewers that rated this feature as important or highly important A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Multi-Channel Data Collection 4.6 (9) 88.89% of 9 reviewers that rated this feature as important or highly important Collect information from multiple sources Customizable Reports 4.6 (9) 77.78% of 9 reviewers that rated this feature as important or highly important Alter the layout and content of reports Workflow Automation 4.5 (11) 90.91% of 11 reviewers that rated this feature as important or highly important Streamlining repetitive tasks and activities through automated and predefined workflows KEY ESG 48 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Assessment Management: Creation, administration, and evaluation of assessments or tests - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Auditing: Examine established processes and records to ensure accuracy, compliance, and policy adherence - Benchmarking: Compare key metrics for the business against prominent players in the industry - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Data Management: Ability to handle large datasets - Data Visualization: Graphical representation of data - Disclosure Management: Create, manage, and publish disclosure statements or reports. - Document Management: Store, manage, and track all electronic documents in a centralized location - Emission Calculations: Measure the output of all types of emissions into the environment. - Emissions Management: Manage all types of emissions into the environment. - Emissions Monitoring: Monitor emissions and environmental data trends and measure the impact on climate and community health - Environmental Compliance: Guidelines for conforming to environmental laws, regulations and requirements - Environmental Metrics: View and track various environmental indicators including material wastage, energy usage, and carbon footprint - Framework Management: Manage global or internal standards that are designed to measure the impact of business processes or procedures. - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Initiative Management: Create and manage internal campaigns to improve company culture or business strategy. - KPI Monitoring: Tracking the status of previously identified performance measurements - Multi-Channel Data Collection: Collect information from multiple sources - Multi-Location: Manage and support multiple locations - Multiple Data Sources: Allows users to manage data from a number of sources - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Policy Management: Create, manage, and track policies and procedures within an organization - Program Management: Process of managing several related projects or business activities to achieve organizational goals - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Stakeholder Engagement: Keep stakeholders engaged via communications, reports, surveys, etc. - Status Tracking: Track the status over time for a request, process, asset, or transaction - Sustainability Management: Manage and monitor compliance with government regulations on environmental standards - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.6 (27) 4.6 Based on 27 reviews ## Pricing Value for money 4.7 (25) ### Starting price Free trial not available Value for money 4.7 (25) 4.7 Based on 25 reviews ## Integrations [ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[ Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (26) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (26) 4.9 Based on 26 reviews ## User reviews Overall rating 4.9 Based on 27 reviews Filter by rating 5(23) 4(4) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent CB Chris B. Head of HSE and Sustainability Oil & Energy ### "Simplifies GHG Emissions Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 31, 2025 We are very happy with the product and the customer support we receive. I would recommend it to my peers. Pros KEY ESG makes managing our greenhouse gas emissions simple. The software is intuitive and includes guidance on specific data points. The customer support we have received has been excellent. Cons A communication function and the ability to assign data points to certain people would be useful. I understand KEY ESG are working on this. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JH Josh H. Project Development Analyst Oil & Energy ### "Key ESG review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 30, 2025 Pros Key ESG is a great platform for managing crucial sustainability data in the modern working environment. The UI is striking and aesthetically pleasing whilst also remaining easy to navigate. Cons I do not have any concerns about the software and will continue to use within the team into the new year. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MC Mackenzie C. Sr Manager Computer Software ### "A Great Start with KEY ESG" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 29, 2025 Overall, our experience with KEY ESG has been very positive. As a company new to ESG, we were able to get started very quickly. The platform strikes a great balance between being powerful enough to centralize our data and simple enough for the entire team to adopt. The built-in guidance was significant in helping us understand the data requirements easily. KEY ESG has been an effective tool for launching our program. A major highlight was working with their team, who were very easy to work with and highly responsive, which was a key factor in our successful implementation. Pros What I liked most about KEY ESG was its combination of simplicity and depth. Our company was new to ESG and was finding it challenging to grasp the vast amount of ESG data scattered across our organization. KEY ESG's platform made it straightforward to centralize everything in one place. The dashboard is intuitive to use; it allowed an incredibly simple transition from our spreadsheets and data collection into one simple dashboard that anyone on the team can use. As the company begins its new ESG program, we found the Guidance sections on data collection to be very valuable as we introduce new teammates to the ESG program. It took a lot of the explaining out of the work in the program and makes it simple to understand why we need to collect certain information to get our emissions, or what value the information adds to the overall data collection. The user management and data collection is refreshingly easy to use as both a team administrator and as a front-end user. Additionally, a major pro for me was the team itself. The level of customer support they were willing to provide was exceptional and made the entire implementation process much smoother. Cons While our overall experience with KEY ESG has been very positive, there were a couple of areas we felt could be improved. As a company new to ESG, we found that while the features were very intuitive, some of the more advanced reporting pieces had a larger learning curve. It took our team a bit more time to fully understand and leverage these aspects. We also found the workflow for signing off on data to generate a report was slightly confusing at first. This may have just been user error on our part as we were still learning the system. Alternatives considered [Novata](https://www.capterra.com/p/249606/Novata/) Reasons for choosing KEY ESG Price, ease of implementation, overall product offering Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JN Jennifer N. Associate, Investor and Stakeholder Relations Investment Management ### "KEY ESG Exceeds Expectations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 16, 2025 Overall, we are very happy with our experience with KEY ESG. Although we've only been a client for about a year, their support truly has changed our ESG program. 2024 was the first year we collected data from our portfolio companies, all of whom are US-domiciled companies, with varying perspectives on ESG and sustainability in the current market. What was initially a very daunting task became much more manageable thanks to the KEY ESG platform, which makes data collection intuitive and simple for our companies and the support team who helped us along the way. The data output is also very clean which allows us to just export and provide to investors (which we greatly appreciate). Lastly, the team has been very supportive of our efforts-- they always going above and beyond with customer service. I demoed a lot of ESG data collection platforms before we settled on KEY ESG, and time and time again I am reminded that we made the right choice. Pros The KEY ESG platform is industry leading, and their support team is what puts them over the edge. The team at KEY ESG has been instrumental in supporting our Firm with our efforts to collect sustainability-related data from our portfolio companies. When we were looking for an ESG data collection platform we were looking for a partner, and we found that with KEY ESG. Although our data collection efforts were initially a daunting task, given the various frameworks we had to comply with, the intuitive software made for a smooth data collection process. Cons Nothing particular to note. The KEY ESG team is very receptive to feedback and when I have provided my thoughts on historical pain points, they were addressed across the platform. Alternatives considered [Novata](https://www.capterra.com/p/249606/Novata/) Reasons for choosing KEY ESG KEY ESG's software was more intuitive than competitors. Further, being able to work with a vendor that we could view as a partner was extremely important, and we've found that with KEY ESG. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CC Cigdem C. Global Sustainability Manager Machinery ### "Useful and Well-Supported Tool "KEY ESG"" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 15, 2025 Overall, a positive experience with clear guideline and user-friendly platform and also the support team is very helpful Pros I really liked how user-friendly. The platform is simple to use and makes ESG data management much easier Cons The platform is limited in customization options especially for Reporting and dashboard. The data import options can improve. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SP Sam P. Partner Professional Training & Coaching ### "ESG excellence delivered effortlessly. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 14, 2025 Outstanding. Deep subject matter understanding and facilitated an excellent discussion about topics that were highly relevant to me. Pros Expertise, outstanding platform covering a range of ESG topics standards and reporting requirements delivering an overall comprehensive user experience. Cons The Key ESG team made the experience of working with them and establishing a robust technology platform straightforward. Nothing not to like. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LP Lizzy P. Director of Legal, Compliance and ESG Financial Services ### "Intuitive ESG data collection platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 14, 2025 Overall we have been happy with the move from one data collection platform to the KEY ESG platform, the transfer took quite some effort, but now all is set up its smooth sailing. Pros I find it to be an Intuitive platform, relatively easy to use for the data collection, including the carbon emission management for the GP as the portfolio companies. The chat function is very helpful for our port cos, including the build in explanations. Overall quite good client support. Cons Set up of bespoke questions / questionnaire needs some fine tuning. The order of the way client's see the questions should be a bit more flexible. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 15, 2025 Hi Lizzy, thank you so much for sharing your experience using the platform - we're grateful for your feedback and are looking forward to what our continued collaboration brings. Best wishes, The KEY ESG team CH Conor H. Head of Operations Renewables & Environment ### "Excellent sustainability management partner" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 13, 2025 Pros Business user-friendly for carbon accounting; Entity based set-up, supporting multi-site reporting; public API availability, enabling integration (e.g., NetSuite) Cons I am very pleased with KeyESG services to date and appreciate their product roadmap and ability to meet deadlines Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DP Dan P. Sustainability Coordinator Food & Beverages ### "The KEYeSg to the kingdom " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 2/10 October 13, 2025 Overall, I’m pleased with the platform and very happy with the customer service they provide. Good selection of resources (if you know where to look) and quality webinars presented with a regular cadence. Pros Helpful content, incredibly helpful and responsive people. Intuitive platform that makes data collection easy. I like the option to add custom metrics. Cons Difficult to use without innate knowledge of carbon capture and/or sustainability policy. Can sometimes be difficult to review data especially when it’s submitted by someone else. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SS sarah S. ESG Director Automotive ### "Very positive efficient management system" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 10, 2025 Very positive efficient tool. No complaints at all. I have also found the staff very proactive and helpful and spoke at one of their events. Pros Key ESG provides us with an efficiency management systems to understand our emissions and impact across our portfolio of companies. This means we can cut to the chase and understand our strategic priorities much quicker so we can accelerate our ESG performance. Cons There is always room for improvement and greater granularity of data and categories is always helpful. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/275672/KEY-ESG/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Zei vs KEY ESG](https://www.capterra.com/compare/275672-10026566/KEY-ESG-vs-Zei)