---
title: "Radancy Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Radancy the right Recruiting Agency solution for you? Explore 200 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/275758/Radancy/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-10-15"
---

Radancy

4.6 (200)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated October 15th, 2026

# Reviews of Radancy

Ease of use

4.6

Customer Service

4.6

## Pros and Cons in Reviews

GH

Gabriela H

Senior Recruitment ConsultantStaffing and Recruiting, 11 - 50 employeesUsed the software for: Less than 6 months.

“Easy to use, to create email templates, to add our own branding.“

March 31, 2022

Jennifer P

Manager, Employer BrandVeterinary, 5,001 - 10,000 employeesUsed the software for: 1-2 years.

“The cost is the only downside, but you also get what you pay for.“

November 20, 2023

Rachel H

Talent Intelligence SpecialistHospital & Health Care, 10,001+ employeesUsed the software for: More than 2 years.

“Brazen has been a great asset to Ascension, especially while recruiting through the pandemic.“

September 30, 2022

CA

Cheryl M A

RecruiterHuman Resources, 5,001 - 10,000 employeesUsed the software for: 6-12 months.

“I am super excited to be part of Brazen hiring events.“

September 26, 2022

HI

Hasini I

People and Culture Director Non-Profit Organization Management, 51 - 200 employeesUsed the software for: 6-12 months.

“The UI/UX design is incredibly intuitive and requires little to no effort to understand.“

August 22, 2021

## Showing most helpful reviews

Showing 1-25 of 200 available reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Rachel M.  
Talent Management Program Coordinator  
Used the software for: Less than 1 year

### "Great way to reach candidates!"

October 5, 2020

5.0

Pros

I really enjoy being able to go in and review the chat transcripts with candidates and send them to other colleagues who may be interested in that particular person.

Cons

Not being able to review who is currently active in the event.

Review Source

R

Reviewer  
Internships Coordinator  
Used the software for: Less than 1 year

### "A great recruitment solution "

May 9, 2019

5.0

myInterview was great to work with and the results were better than what we had hoped for. I would highly recommend this software as it made the recruitment task much easier.

Pros

It's simple, responsive, intuitive and easy to navigate. The support team are very quick to solve issues and reply to questions.

Cons

More integration would be great, however, we had extremely particular requirements in terms of integration with other software which we solved with the myInterview team through a few workarounds, the team were great at troubleshooting and building the process we needed.

Review Source

Aaron T.  
Program Analyst  
Used the software for: Less than 1 year

### "myInterview is Awesome!"

July 29, 2021

5.0

Pros

Overall, this software is easy to use for all parties. There are many options to customize the software to what you want. There are also many options to provide provide clear instructions to the users. We primarily use this for asynchronous interviews, and the users have no issue understanding the interview questions, timing, etc. The best part is that myInterview holds the videos in a database and allows us to categorize them, if need be. The quality is excellent and the rendering is very fast and efficient.

Cons

It took a while to get customer service responses to some of our questions. That is really my only complaint, and that has actually improved quite a bit. I really don't have anything negative to say about the software. It truly is easy to use and a good, quality product.

Review Source

VR

Verified Reviewer  
Strategic Sourcing Lead  
Used the software for: 1-3 years

### "Product Review"

February 21, 2019

5.0

We have been able to connect with a very large number of candidates for job openings, internal employee engagements and information sessions. It gives companies the opportunity to Recruit virtually without spending thousands of dollars on an in-person event. Overall I have been very pleased with the product.

Pros

I like how easy it is to create a landing page and highlight the opportunities our company has available. It's a new way of connecting potential candidates with Recruiters.

Cons

I would like for the tool to allow you to pass candidates over to another representative during the chat session.

Review Source

R

Reviewer  
University Programs Coordinator  
Used the software for: Less than 1 year

### "Lots of Growth Opportunity"

October 5, 2020

3.0

This was the school's choice of virtual platform and although I didn't have a problem creating the booths, adding reps. etc., we changed all of our Information Sessions (i.e. Video Broadcasts), to the Zoom platform.

Pros

• Several of us were unable to conduct 1-on-1 chats even with text only. I also had issues where it would kick me out of the chat room altogether or it would stop showing me what others typed. I had students say they saw I sent them a 1-on-1 invite, but clicking on it do no good. I called their helpdesk in the afternoon (my colleague could not get ahold of them) and they had a developer call me back. He figured out what the problem was pretty fast. Their web chat client opens sockets and keeps them open forever (a bad practice). He said they have had issues with security conscious companies whose firewalls shut the connections down. He emailed me a URL to use that opens a socket, polls, then closes the socket, and repeats a little later. That worked alright to solve, but took alot of time out from the event.

Cons

• The CarrerEco system “participants list” is always in alpha order by name. It was almost impossible to tell what order students entered the room or how long they had been waiting to talk to someone. You can scroll back in the main window – but that is hard to do when you have a ton of students visiting like we did. You really almost need one person to monitor the main room and keep a list. • Video chat is more personable (a few on our team got that to work), but when doing text only chat one rep can have multiple conversations going on.

Review Source

R

Reviewer  
Financial Analyst  
Used the software for: I used a free trial

### "Easy to use"

May 11, 2020

4.0

Pros

I used the free trial and I was happy for the quality. Makes the interviews be easier for both sides. Easy to use, so a stress less during the interview.

Cons

I think it needs more publicity, to make us feel safe to use it.

Review Source

R

Reviewer  
HR  
Used the software for: Less than 1 year

### "Time-saver!"

September 8, 2021

5.0

In the busy days, I spend a lot of time interviewing candidates in person/via video calls, and sometimes it can be really challenging to handle all day to day HR tasks and interviews - that's when this great tool plays it's role as my helping hand while I focus on other things at work. I'm able to review interviews at my convenience, any time. The candidates are also able to complete video interviews whenever they are ready for it, which can significantly reduce the amount of stress as they are able to prepare themselves for the interview. My experience is overall positive.

Pros

Easy to use, automatization of the notifications and reminders. It was a real time saver for me in busy periods of hiring!

Cons

So far, I didn't find much that I don't like about it. Maybe more questions available (not just 10) would be good thing to have for some roles, and I sometimes combine two questions to one as I need to ask all important things on that first interview for which I use MyInterview tool.

Review Source

VR

Verified Reviewer  
AVP, Executive Search, Corporate and Life Recruiting  
Used the software for: 1-3 years

### "Feedback on Brazen"

February 26, 2019

4.0

Good.

Pros

The tool and concept work well giving the recruiter an opportunity to speak to volumes of people in short amounts of time.

Cons

I didn't attract as many viable candidates as I'd like

Review Source

R

Reviewer  
Talent and Experience Manager  
Used the software for: 1-3 years

### "Affordable Volume Video Interviews"

October 22, 2020

4.0

Great team, great product, and the right amount of features for our needs.

Pros

MyInterview was incredibly competitive for the volume of videos we were after. As we use it at the initial screening stages, we needed an uncapped subscription. They integrate with our ATS, and the candidate experience is seamless - no app downloads which was really important to us.

Cons

If using it directly (not via an ATS), and recruiting an ongoing volume role, it's hard to manage previously rejected candidates in your pipeline stages without losing their video.

Review Source

Verified Reviewer  
Recruiting Specialist  
Used the software for: Less than 1 year

### "Brazen is great"

October 5, 2020

5.0

really great many benefits!

Pros

Easy to use, great way to reach out to other candidates

Cons

Took a minute to learn everything, other than that nothing

Review Source

Ilan B.  
VP Learning Experience  
Used the software for: Less than 1 year

### "Great product, amazing support team"

August 11, 2021

5.0

very good product. Very easy to use for candidates (doesn't force them to create an account) and for viewers. Great support team - very responsive and helpful.

Pros

works seamlessly. Creates links to all the videos. Great user experience for both candidates and evaluators. integrates to our database automatically. Great support from the team!

Cons

we would love to have the video speed not just in the app but also in share links. the integration link works great but the support team needs to create it especially for you. I would rather create it in the app interface.

Review Source

VR

Verified Reviewer  
Recruiter II  
Used the software for: 1-3 years

### "So/So"

October 5, 2020

3.0

Pros

The virtual connection to candidates. The saved login info.

Cons

The frequent technical issues. The navigation could use a little tweaking.

Review Source

Peter V.  
CRO  
Used the software for: Less than 1 year

### "Favourite Video Interviewing Software"

March 28, 2022

5.0

It's making the early stages of screening much easier by giving us a chance to get to know candidates better. They can complete the interviews at a time that's convenient to them, and our team can review them asynchronously. Getting the more "standard" questions answered in this way means we can have deeper conversations once we get to two-way interviews.

Pros

myInterview's very easy to use, it's priced competitively, and it integrates deeply with our ATS. The team is really great to work with too.

Cons

Previously I'd have said that more integrations would have been helpful, but they recently launched an integration with Zapier that's made a massive difference (for example, we can get Slack notifications for myInterview video responses now).

Review Source

Verified Reviewer  
Recruiter II  
Used the software for: Less than 1 year

### "advantages & disadvantages"

October 5, 2020

4.0

Overall Brazen has a slight edge over other similar platforms that I have used.

Pros

Automatically connecting with candidates that come to booth/event to start private chat. This is a big advantage over another product that I use that does not have this feature.

Cons

Needs to allow for uploading common questions/answers ahead of time and carry over from event to event. I use another product through a government contract that does this and it makes things much easier.

Review Source

R

Reviewer  
Founder & CEO  
Used the software for: Less than 1 year

### "Easy to use - Very affordable - Great Customer Experience!"

March 12, 2021

5.0

The team at myInterview (Big shout out to \[SENSITIVE CONTENT HIDDEN\] especially!) have gone above and beyond to support our situation. Even with our unconventional social enterprise model which required us to have a platform that could help us review a large number of volunteer applications quickly and easily and being in our very early stages with limited funds, myInterview have supported our unique needs at every turn so far! As we continue to grow quite quickly, we are excited to have a partner like myInterview on board to support our application and interview processes and provide a fantastic experience to our volunteers!

Pros

As an early-stage start-up looking for an affordable tool to improve our recruitment processes for our Volunteer Consultants, myIterview has proven to be incredibly easy to use, whilst most importantly not hampering our finances.

Cons

No cons that I can note so far! My experience has only been a positive one!

Review Source

VR

Verified Reviewer  
Sourcer  
Used the software for: 1-3 years

### "Great software!"

October 5, 2020

5.0

Pros

I love how straightforward this is to use! A great way to connect with candidates.

Cons

Sometimes the notifications from the system would come through later or not at all, but overall it worked very well

Review Source

R

Reviewer  
CTO  
Used the software for: Less than 1 year

### "Amazing service with some teething issues"

September 12, 2022

5.0

Pros

I love how easy it is to get started, setup an interview, and start interviewing people. I love how professional the interview looks (with custom branding, custom video, etc.), and how easy it is to review interviews. I have recommended others at our company and it's increasingly becoming an essential part in my hiring process. And the support team is superb. They respond instantly and solve whatever problem I may have!

Cons

It still has some rough edges, but the support team is very responsive. Candidates reported some issues, some of them had to take the interview through several days. Some candidates' videos get messed up, or we didn't receive them, we had to reach out to support to have these resolved. It's also annoying that upon canceling the premium subscription, you don't get reverted back to the free tier, but everything just kinda stops and you can't experiment with creating jobs.

Review Source

VR

Verified Reviewer  
Talent Management Consultant  
Used the software for: Less than 1 year

### "Virtual Recruitment "

February 25, 2020

5.0

Overall, I have had a positive view of Brazen. Great platform

Pros

Brazen is an amazing platform that allows you to recruit virtually. You can host virtual career fairs. This has allowed us to build our brand throughout the nation virtually. We are able to chat with candidates who are attending from their homes, school, phone and more. We use it also to chat with active military

Cons

I do not have any cons. I have nothing but positive things to say about Brazen. Customer support team is great too

Review Source

Gabriela H.  
Senior Recruitment Consultant  
Used the software for: Less than 1 year

### "Excellent, user friendly , high quality video and audio"

April 1, 2022

5.0

myInterview enabled us to shortlist a great number of candidates in a smart way, streamlining our workflow, facilitating a holistic assessment of a candidate using a videoCV alongside a paper CV.

Pros

Excellent product, enabling us to shortlist candidates in a smart way. Easy to use, to create email templates, to add our own branding. I rate this product very highly.

Cons

I'd like to see and use the search option from the dashboard.

Review Source

Jun I.  
Senior Associate  
Used the software for: Less than 1 year

### "Online interview tool"

October 5, 2020

4.0

We used this application for the first time to do a set of job interviews online. This system worked so well. We will consider using this furthermore.

Pros

This application is easy to manipulate. the buttons are really simplified so it was quite easy to switch from chat to a video call. Fortunately I did not have any system issue, but if there is an issue with a video chat, you can easily get back to a normal typing chat screen. That makes us really stress-free during the session.

Cons

I did not actually have an error, but my colleague reported some video issues.

Review Source

Jason B.  
Sourcing Lead  
Used the software for: 3-5 years

### "When it works it's great"

October 5, 2020

4.0

The tool does what we need, but our reps is overly sales like and over-promises.

Pros

Multiple booths, video chat and presentation options, and branding capabilities.

Cons

Support is VERY poor. Common response is a macro. Booth/candidate line counts are not functioning as designed. Booth scheduling is needed to set interview.

Review Source

R

Reviewer  
Founder  
Used the software for: Less than 1 year

### "A great frictionless video interview product which is super easy to use!"

November 22, 2018

5.0

A great, easy way to introduce video into hiring process for business that have a strong need for culture fit, and interpersonal style.

Pros

Very easy to setup the whole platform, and begin interviewing. Whole process takes less than five minutes! A lot of flexibility in how it is deployed, and the friction-less candidate experience is second to none. Perfect for those who want to use video as a screener!

Cons

I only had one issue of a candidate video not being "released" for viewing but contacted customer service and was fixed immediately.

Review Source

R

Reviewer  
Consultant  
Used the software for: Less than 1 year

### "MyInterview Software"

April 16, 2021

5.0

The software helped to save time and select the best candidate from the hundreds of applicants.

Pros

MyInterview software was good to use while selecting candidates and it was free of charge.

Cons

For MyInterview software there was no issues causing any complain.

Review Source

R

Reviewer  
Assistant Principal  
Used the software for: Less than 1 year

### "2020 the Year of Learning the Virtual World"

October 5, 2020

4.0

Overall, the experience with Brazen was a positive experience where we were able to find quality candidates from the comfort of our homes or offices. We were able to hire several quality staff members from around the country to come work at our school site.

Pros

When the pandemic hit and we were in need to recruiting and hiring new teachers to fill vacant positions within our school, we were at a loss at how to do this while keeping protentional candidates safe. Our district introduced us to this product to assist with finding quality candidates. The feature I liked most was being able to look at the resume of the candidate and being able to refer back to the conversation in the chat.

Cons

Something that I would like to see is a mutual rating. I know as an employer we can "flag" or rate candidate, but it would be nice to see if the candidate had a continued interest in seeking employment at our school site. The interview is for both parties.

Review Source

R

Reviewer  
Senior Consultant  
Used the software for: Less than 1 year

### "Clean and Consistent Functionality"

October 5, 2020

5.0

When COVID-19 forced us all into a remote working environment, we scrambled to find functional alternatives for recruiting for a large company. Brazen helped us do just that by providing a simple user interface for professionals and students to interact using familiar technology (e.g. chat rooms). This was a huge help to our recruiting program, and Brazen was a great solution to help us solve the problem at hand.

Pros

I enjoyed the ease of functionality within the software. I was able to seamlessly move within the application to the various menus and modules that I required access to in order to complete my task at hand. Specifically, during a virtual networking event, I remember being impressed with the layout of the chat room as it allowed me to easily view the student's resume as well as the chat in a simple format. Additionally, I appreciated the ease of setting up and attending events within the software.

Cons

I only have one small con to note about this software. At times, the chats would lag or get out of order during the virtual network event. However, this type of situation is extremely common with chat functionality within applications so this was a small con.

Review Source

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