# Payplug Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Payplug Software - reviews, pricing plans, popular comparisons to other Payment Processing products and more. Source: https://www.capterra.com/p/275790/Payplug --- # Payplug Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Payplug ## What is Payplug? PayPlug is a platform that has been developed to simplify the payment process for all merchants, regardless of their size. By integrating our solution in your e-shop, you will have the option to register customers in advance and collect payments in-store or online with simple, fast and secure credit card terminals. ## What is Payplug used for? [Payment Processing](https://www.capterra.com/payment-processing-software/)[eCommerce](https://www.capterra.com/ecommerce-software/)[Mobile Credit Card Processing](https://www.capterra.com/mobile-credit-card-processing-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Payplug?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.payplug.com/fr/&name=Payplug) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Payplug 4.4 (8) VS. [4.6 (3,337)](https://www.capterra.com/p/123889/Stripe/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (8) Ease Of Use 4.5 (26,386) Value For Money 4.0 (7) Value For Money 4.3 (20,242) Customer Service 3.4 (7) Customer Service 4.2 (20,496) ## Payplug alternatives [4.1 (129)](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 77% of reviewers rated it above 4 stars [3.8 (33)](https://www.capterra.com/p/149107/Virtual-Terminal/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 67% of reviewers rated it above 4 stars [4.2 (2,041)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [PayPal](https://www.capterra.com/p/207944/PayPal/) [4.6 (26,408)](https://www.capterra.com/p/207944/PayPal/reviews/) Starting price $0.29 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207944/PayPal/) [View all alternatives](https://www.capterra.com/p/275790/Payplug/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Data Security 4.8 (8) 75.00% of 8 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy Reporting/Analytics 4.4 (7) 57.14% of 7 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Payment Processing 4.7 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Debit/Credit Card Processing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Accept and process credit/debit card transactions Mobile Payments 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Clients can submit payments via mobile devices Online Payments 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Accept and process online payment transactions Payplug 33 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Create, manage, and send invoices or bills to customers Create and manage digital catalog of products/services with their details, specifications, and price Track and manage adherence to policies for any service, product, process, or supplier Financial system that helps create and manage physical/digital credit cards and track transaction activities Accept and process credit card transactions Protect sensitive data for digital privacy Accept and process credit/debit card transactions Electronically collect payments for goods or services Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Hardware device connected to smartphones for processing payments Clients can submit payments via mobile devices Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Manage and handle various international currencies Manage multiple teams and operations from a central location Process payments via multiple modes directly through the application Accept and process online payment transactions Manage and track customer orders for goods, investments, or any other purchases Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc. Accept, record, and reconcile financial transactions Accept and process customer payments for products or services using hardware and software Create, send, and track purchase orders and their statuses Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity Receive data and information in real time Upload, track, and submit receipts in a central database Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data An order generated by a seller to a customer, containing details about products or services Reports specific to sales analysis for trends and strategies Checkout of online store Set up connections to third-party platforms to improve business processes Monitor or audit historical and current transactions to analyze customer account activities Built-in website builder or integration with third-party site Get Advice We can help you find the software with the features you need. Features 4.6 (8) 4.6 Based on 8 reviews ## Pricing Value for money 4.0 (7) ### Starting price Contact vendor for pricing Free trial not available [View all Pricing Plans](https://www.capterra.com/p/275790/Payplug/pricing/) Value for money 4.0 (7) 4.0 Based on 7 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.4 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.4 (7) 3.4 Based on 7 reviews ## User reviews Overall rating 4.4 Based on 8 reviews Filter by rating 5(6) 4(1) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent AT Alexis T. DIRECTEUR Luxury Goods & Jewelry ### "Client historique déçu : fermeture de compte sans préavis et absence de support" 1.0 Overall Rating 1.0 1.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 27, 2025 Je suis client Payplug depuis septembre 2019, à l’époque de votre lancement Shopify, et j’ai toujours été satisfait de votre service… jusqu’à récemment. Mon compte lié au site lelacetparisien.fr (\[contenu sensible caché\]) a été clôturé le 25 juin 2025 sans notification claire, alors même que j’avais fourni les documents demandés dès votre relance du 30 janvier 2025. Résultat : • 347,30 € de fonds bloqués sans explication, • perte d’accès aux relevés de mai et juin 2025, • baisse de chiffre d’affaires d’environ 80 % sur cette période, car le module CB n’est plus fonctionnel et seuls les paiements PayPal restent actifs. Malgré plusieurs relances par e‑mail et courrier recommandé, je n’ai aucun retour. Pour un client historique qui réalise plus de 146 000 € de CA annuel sur ses deux sites, dont URSUL.FR (\[contenu sensible caché\]), je trouve ce manque de transparence et de communication très inquiétant. J’attends de Payplug une réponse rapide : • la restitution des fonds bloqués, • l’accès à mes relevés manquants, • et un échange constructif pour éviter que cette situation se reproduise. Pros Simplicité d'utilisation - performance technique - rapport comptabilité de qualité - prix honnetes - Cons le service client qui a TOTALEMENT disparu depuis 2019 date de démarrage de nos relations commerciales. Switched from [2Checkout](https://www.capterra.com/p/79616/2Checkout/) Solution canadienne. Pas de service client. Rapports incompréhensibles - cout elevé Alternatives considered [Stripe](https://www.capterra.com/p/123889/Stripe/) Reasons for choosing Payplug Service commercial de tres grande qualité en 2019. Support inexistant depuis - personne ne repond plus au couriers, au mail et au telephone ! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Davide C. Ceo Consumer Goods ### "Simply the best payment solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 7, 2024 Pros If you have an e-commerce you need to consider payplug as your first payment option overall. It's cheap but it works great, with an awesome Ux Cons The dashboard and the easy way to set up Switched from [Stripe](https://www.capterra.com/p/123889/Stripe/) Payplug is quiet cheaper but it's have more features Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RB Riccardo B. Venditore Retail ### "Ottimo plugin per pagamenti online con carta di credito, sicuro e di facile gestione" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 15, 2023 Con questo plugin è stato possibile ottimizzare l'esperienza di pagamento online sul sito e-commerce del negozio, che in precedenza con altri sistemi occasionalmente dava problemi di stabilità ed erano aumentati i carrelli abbandonati. Riconosciuto anche dalla clientela come sistema sicuro e affidabile. Pros Gestione semplificata del pannello di controllo, pagina di check-out personalizzabile, ottima interfaccia utente, sicurezza dei pagamenti, plugin ben integrato con Prestashop. Cons L'installazione e la configurazione iniziale del plugin in Prestashop hanno richiesto più tempo del previsto. Switched from [Stripe](https://www.capterra.com/p/123889/Stripe/) Nell'ultimo trimestre erano aumentati i carrelli abbandonati dell'e-commerce, probabilmente anche a causa di problemi di stabilità in fase di check-out. Alternatives considered [PayPal Commerce Platform](https://www.capterra.com/p/179252/PayPal-Checkout/) Reasons for choosing Payplug Abbiamo preferito l'interfaccia di gestione integrata in Payplug. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JZ Jacopo Z. Web Editor Retail ### "Un plugin di pagamento intuitivo, sicuro ed efficiente, ben integrato con piattaforma Prestashop" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 14, 2023 Il plugin di Payplug installato su una piattaforma e-commerce Prestashop 1.7 ci ha permesso di integrare con facilità un sistema di pagamento rapido ed efficace sul sito aziendale, apprezzato anche dalla clientela per semplicità e sicurezza. Le commissioni sui pagamenti sono nella media del settore e l'assistenza clienti si è rivelata efficiente. Pros Ho trovato particolarmente efficace e intuitiva l'interfaccia del plugin sia da front-office che da back-office. Ottima l'integrazione con piattaforma e-commerce Prestashop, la personalizzazione grafica e la sicurezza delle transazioni. Cons La schermata di gestione delle transazioni del plugin in Prestashop 1.7 occasionalmente presenta problemi di visualizzazione. Switched from [Stripe](https://www.capterra.com/p/123889/Stripe/) L'integrazione nella piattaforma Prestashop era diventata problematica. Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/) Reasons for choosing Payplug Maggiore possibilità di personalizzazione del checkout e commissioni inferiori. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AG Antonio G. Producer Music ### "Un plugin di pagamento molto valido e dalle tariffe piuttosto economiche" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 March 1, 2023 Payplug è stato utilizzato per più di un anno in sostituzione al plugin di PayPal per Woo Commerce, per dare ai miei clienti un sistema più diretto e veloce di pagamento con carte di credito e finora non mi ha dato particolari problemi, oltretutto le tariffe sono più basse. Pros Le tariffe sono più economiche rispetto ad altri sistemi, pannello di controllo semplice e ricco di funzioni. Cons Occasionalmente si verificano piccoli errori nei pagamenti e nei report delle transazioni. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) Volevo un sistema più diretto per i pagamenti con carta di credito, con meno passaggi. Alternatives considered [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) Reasons for choosing Payplug Payplug mi ha dato 6 mesi di prova a canone gratuito, che mi ha permesso di testare completamente il plugin. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MB Marga B. Illustratrice fumettista Arts and Crafts ### "Sistema per pagamenti online affidabile e sicuro, di facile configurazione" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 1, 2023 Uso Payplug da circa un anno per un piccolo sito di vendita online e mi ha permesso di risparmiare sensibilmente rispetto alle tariffe standard di Paypal e altri sistemi di pagamento online, garantendo allo stesso tempo affidabilità e una valida esperienza di pagamento per l'utente. Pros Sicurezza dei pagamenti, affidabilità, buon pannello di controllo per gestire le transazioni, le tariffe sono adeguate. Cons Qualche piccolo bug nel back-office sull'elenco delle transazioni, poi parzialmente risolto. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) Le tariffe erano troppo alte in proporzione al valore dei prodotti in vendita. Alternatives considered [Stripe](https://www.capterra.com/p/123889/Stripe/) Reasons for choosing Payplug Tramite alcune recensioni online ho trovato Payplug più semplice e veloce da configurare. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GP Giuseppe P. Manager Management Consulting ### "Valida piattaforma di pagamento online, facile da configurare e con commissioni nella media" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 25, 2023 È stato usato per diversi mesi sulla piattaforma e-commerce per elaborare i pagamenti con carte di credito, fra quelli provati è stato il plugin più valido ed esente da problemi particolari. Commissioni assolutamente nella media. Pros Piattaforma valida e sicura, installazione rapida, pagina di pagamento personalizzabile, commissioni non eccessive. Cons Il plugin va aggiornato di frequente per evitare bug, qualche ritardo occasionale nell'elaborazione del pagamento. Alternatives considered [Nexi](https://www.capterra.com/p/185302/Nexi/) Reasons for choosing Payplug Il plugin aveva recensioni migliori online. Interfaccia più semplice. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EM Emilio M. Commerciante/imprenditore Apparel & Fashion ### "Certezza" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 November 2, 2022 Pros Il funzionamento, non va mai in errore a differenza di altri software usati in precedenza Cons Niente di particolarmente negativo da menzionare al momento Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/275790/Payplug/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. 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