# Page 10 | Square Online Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 10 - Is Square Online the right Small Business eCommerce solution for you? Explore 327 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/275800/Square-Online/reviews

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Square Online

4.6 (327)

[View alternatives](https://www.capterra.com/p/275800/Square-Online/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 15th, 2026

# Page 10 - Reviews of Square Online

## Showing most helpful reviews

Showing 226-250 of 327 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KM

Kathryn M.  
Outreach Minister  
Religious Institutions  
Used the software for: 1-2 years

### "Great Resource for Starting an Ecommerce Site"

June 15, 2021

5.0

Square improved as we were using it, adding features that we needed. Reports were excellent. We received our payments and notifications almost immediately.

Pros

The software is intuitive with more features than we needed. We could tailor our site to meet our unique needs. I especially appreciated the donation feature.

Cons

I wish there had been more options for fonts.

Reason for choosing Square Online

Square was the most reasonable and easiest to use.

Review Source

TS

Teresa S.  
Owner  
Apparel & Fashion  
Used the software for: 2+ years

### "Square is the real deal for new business owners "

June 15, 2021

5.0

I was a customer of the service then became a business owner and on both sides of the spectrum it’s great

Pros

Easy to use even if your not tech savvy

Cons

There isn’t anything I don’t like about it

Review Source

BT

Bethany T.  
Business Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Highly Recommend Square Online"

June 15, 2021

5.0

Pros

Ease of use! And everything is streamlined so that all of your online processes can be completed efficiently.

Cons

I wouldn’t change a thing about Square Online.

Review Source

DW

Drew W.  
Owner  
Farming  
Used the software for: 6-12 months

### "One stop shop for small business "

July 7, 2021

5.0

Fast, easy, flexible. It has been pretty seamlessly added to our business

Pros

Ease of use. Minimal training required to deploy to all employees. Real-time reports on daily sales.

Cons

I wish that I could input a fee associated with a transaction that is not a tax. For example: a flat amount per unit instead of a percentage of total value.

Alternatives considered

[Peach Software](https://www.capterra.com/p/228202/Peach-Software/)

Reason for choosing Square Online

Familiarity

Review Source

SJ

Safi J.  
Processing Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Not a good customer service"

February 16, 2022

1.0

Pros

Nothing special to tell, but not good expereince

Cons

The customer service rep was not helpful at all same their manager

Review Source

DP

Donna P.  
CEO  
Civic & Social Organization  
Used the software for: 2+ years

### "Square Online Mobile"

June 16, 2021

4.0

Our overall experience with Square has been outstanding!!

Pros

Square online is a great tool for your mobile business toolbox! Ease of use, syncing to other devices snd so much more! The Common Ground Mobile market and Food Hub uses Square for all of it’s POS needs.

Cons

Working with G Suites and Google workspace.

Review Source

KC

Kristen C.  
Owner  
Alternative Medicine  
Used the software for: 1-2 years

### "Fambro’s Healthy Oils"

June 15, 2021

5.0

Excellent

Pros

Updates & information available at your disposal

Cons

Rebots without notice rarely It happens tho

Review Source

LB

Lachelle B.  
Owner  
Arts and Crafts  
Used the software for: 2+ years

### "Love it"

June 15, 2021

5.0

Love it

Pros

Easy to use for me and my customers......

Cons

Not auto syncing catagories I have to remember to do it

Review Source

EE

Emoniel E.  
Physician  
Hospital & Health Care  
Used the software for: 2+ years

### "Square Online review"

December 4, 2021

5.0

Easily integrates with existing software to allow for effortless customer transactions, particularly for small and local businesses.

Pros

Seamlessly integrates with your other software and allows for easy customer transactions. Opens up the small local businesses to sell their products easily.

Cons

Seems like they fixed a few of the early bugs fairly quickly, haven't noticed anything lacking recently.

Review Source

GS

Graciela S.  
Cosmetologist  
Consumer Services  
Used the software for: 2+ years

### "I currently do not use square online"

June 15, 2021

5.0

Overall I love square everything that they’ve provided has been amazing that’s why I’ve stayed with him for so long.

Pros

I heard it’s very easy to use when you have a computer

Cons

It is not iPhone friendly to set up, you need a computer to do so and all I use our iPads or iPhones.

Review Source

TT

Thad T.  
Senior staff writer  
Entertainment  
Used the software for: 1-2 years

### "Possibilities "

June 15, 2021

4.0

My overall experience with square on line has been very educational.

Pros

In simple terms, what I like the most is that the software is easy to navigate.

Cons

There is nothing least that really exists.

Review Source

KD

Kiersten D.  
Baker  
Food & Beverages  
Used the software for: 2+ years

### "Amazing Service + Products"

June 15, 2021

5.0

I use it for ALL my transactions. It’s so easy to use one system for invoices, tax documents, and making all my sales

Pros

It’s very easy, even if you are just starting out and own a micro business, they offer so many helpful products for all types of businesses

Cons

I wish there was a little more customization with the website, but it’s honestly very competitive to other companies. Overall, I’d still choose square

Review Source

DH

Diana H.  
Co-Owner  
Arts and Crafts  
Used the software for: 6-12 months

### "Good Product"

June 15, 2021

5.0

Pros

I am a small business with many different items for sale. This product was a great option for me as it tied into the square that I already had. It was quick and easy to set up the page and go live.

Cons

I wish there were was more customization for the home page.

Review Source

AG

Annetta G.  
Owner  
Retail  
Used the software for: 2+ years

### "Great app"

September 8, 2020

5.0

Awesome overall experience.

Pros

Ease of use, easy access, easy invoicing, ability to see all sales daily, weekly, monthly & yearly.

Cons

I haven't found anything I dislike.

Review Source

LA

LAURA A.  
Owner  
Events Services  
Used the software for: 6-12 months

### "Happy "

June 15, 2021

5.0

Great

Pros

It give the freedom to use CC services more options to be paid

Cons

I do not notice anything wrong with the software

Reason for choosing Square Online

I was introduced to Square by other users

Review Source

CV

Christina V.  
Owners  
Retail  
Used the software for: 6-12 months

### "Highly Recommended"

June 16, 2021

5.0

Pros

We use the website and the terminal. After 4 years of searching and paying dearly with other companies we are so thankful to have found Square! Would highly recommend them!

Cons

I haven’t found anything we do not like.

Review Source

BJ

BERTHA J.  
Manger  
Consumer Goods  
Used the software for: 6-12 months

### "Easy to use for a small business!"

June 15, 2021

4.0

Pros

I live that it keeps track of my inventory.

Cons

I wish the items and sales that your enter into the POS would sync up with the website.

Review Source

NE

Nerissa E.  
Owner  
Apparel & Fashion  
Used the software for: 1-2 years

### "Awesome platform "

June 16, 2021

5.0

Pros

I do many vendor events and this allows me to take credit card payments

Cons

I don’t like that you can’t print or see current inventory

Reason for choosing Square Online

Excellent ratings

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

Square has a much better inventory and billing system

Review Source

RM

Rachel M.  
Nutritionist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great for new entrepreneurs!"

January 6, 2023

4.0

I am using my site to reach my audience and provide them with meaningful content, recipes etc.

Pros

It's easy to use and getting started was fairly straightforward

Cons

I don't have much to compare it to, so I can't really comment here.

Review Source

JS

Janiece S.  
Owner  
Insurance  
Used the software for: 2+ years

### "Awesome Payment Platform"

April 6, 2021

5.0

The problem this platform solved for me was invoicing woes. The benefit is that I have one central location to track the work I do. I can have a streamlined accounts receivable system that doesn't require me to be an accounting expert.

Pros

I like most that the software is user-friendly, full of features, and has a minimal cost associated with it. I also like the customization and automation features. I'm always on the hunt for tools that increase my efficiency and exude excellence when my clients interact with me. Square does that and more. I can create professional invoices, follow up with reminders, customize, cancel, edit, etc. It keeps track of my invoices and provides a clear picture of what's happening in real time.

Cons

I honestly have no complaints about this software. I've been with them for years now, and all of the concerns that I've had over the years have been resolved and upgraded.

Review Source

AH

Aleah H.  
Onsite Services Specialist  
Consumer Services  
Used the software for: 1-2 years

### "Easy Peasy "

April 8, 2024

5.0

Pros

I know of caterers that have used Square and it makes things so simple for the purchase of their services or items. Also, there is peace of mind there as far as security goes. I have never had an issue with square whether I am the provider or the customer.

Cons

I have nothing negative to say about Square

Review Source

RG

Ryan G.  
CEO  
Computer & Network Security  
Used the software for: Less than 6 months

### "Great for my small business "

March 20, 2023

4.0

Pros

Square Online is a great option because of its ease of use and excellent support team. The templates were designed to look good on both desktop and mobile devices. It's very modern and intuitive. It's very easy to set up and learn. It's good that Square Retail catalog is integrated with it.

Cons

I would love to be able to copy design elements from one page to another. The template layout is very restrictive. It would be nice to be able to fully personalize. I would like the item description to sync with Square Retail.

Review Source

MC

Michael C.  
Owner/CEO  
Food & Beverages  
Used the software for: 6-12 months

### "Square Software"

June 17, 2021

5.0

As stated above, Square enabled me to streamline my online and in-person sales of our products, and manage our inventory.

Pros

Square enabled me to streamline my online and in-person sales of our products, and manage our inventory. It is relatively easy to navigate, and works seamlessly with a Square card reader and the Square app.

Cons

Nothing negative to report at this time.

Reason for choosing Square Online

I chose Square based on the recommendation of a colleague and friend.

Review Source

KJ

Kimberly J.  
Jewelry  
Retail  
Used the software for: 2+ years

### "Square is my go to"

June 15, 2021

5.0

Na

Pros

It's extremely easy to add library and once you get a customer added easy peasy

Cons

N/a it's all good I used it previously for wedding planning and never had an issue

Reason for choosing Square Online

Simplicity

Review Source

LL

Lucia L.  
Owner  
Food & Beverages  
Used the software for: Less than 6 months

### "Too glitchy"

December 23, 2020

1.0

Leaving after a month- completely ruined our holiday sales with all the issues customers were having with the site.

Pros

Fairly easy to set-up and sometimes has live phone supoort

Cons

Glitchy product- Horrible support. Ironically the free version is less glitchy- the more you try to use the extra features the more problems there are. Every time we would call we are told there is a known issue and there is nothing we can do about it. Website would just randomly change settings and we would have to start over. Horrible reporting that is completely unusable.

Switched from

[Weebly](https://www.capterra.com/p/246168/Weebly/)

To get gift options

Review Source

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