# Page 11 | Square Online Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 11 - Is Square Online the right Small Business eCommerce solution for you? Explore 327 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/275800/Square-Online/reviews

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Square Online

4.6 (327)

[View alternatives](https://www.capterra.com/p/275800/Square-Online/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 15th, 2026

# Page 11 - Reviews of Square Online

## Showing most helpful reviews

Showing 251-275 of 327 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

dM

douglas M.  
owner  
Law Practice  
Used the software for: 2+ years

### "good product"

July 26, 2022

5.0

taking online credit carsd payment at a lower rate

Pros

i use this app to take credit card payments for my business

Cons

it is very easy to use and gives you the options of manuel entires or swipeing the customer card

Reason for choosing Square Online

n/a

Review Source

KK

Kristina K.  
Owner/creater  
Arts and Crafts  
Used the software for: 2+ years

### "Super user friendly "

June 15, 2021

5.0

Pros

Super user friendly, easy to troubleshoot issues.

Cons

Haven't found anything, love all the features.

Alternatives considered

[Shopify](https://www.capterra.com/p/83891/Shopify/)

Reason for choosing Square Online

Super user friendly

Review Source

AMW

Anna Marie W.  
Owner  
Arts and Crafts  
Used the software for: 2+ years

### "Great for small business"

June 16, 2021

5.0

The customer service has always been top notch.

Pros

Square has been a game changer for micro businesses and I highly recommend to other artisans who are just starting or those who are looking for a credit card processing alternative.

Cons

Inventory management from the dashboard or website is very different. I find the website version easier to use but it is still a bit cumbersome.

Reason for choosing Square Online

The main reason in the beginning was that Square takes care of PCI compliance.

Review Source

NS

Nancy S.  
Club Vice President  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Flexible use options and great support "

June 23, 2021

5.0

Pros

It can be integrated into social media easily.

Cons

I would like to figure out how to add the square fee to the buyer instead of being deducted from sell price.

Reason for choosing Square Online

Price and flexibility of use and support to integrate with social media.

Review Source

KB

Kelsey B.  
IT  
Public Safety  
Used the software for: 1-2 years

### "Hands down the best"

June 15, 2021

5.0

Exception experience all across the board.

Pros

Implementation was very easy and the learning curve was not to steep.

Cons

Don’t really have any issues with the Square system.

Review Source

KH

KeShawn H.  
Owner  
Cosmetics  
Used the software for: 2+ years

### "Love it"

June 15, 2021

5.0

Has been a God send.

Pros

The ease of use. There isn't a lot of setup with this product.

Cons

I can't say that I actually dislike a feature.

Review Source

GS

Gwen S.  
Owner  
Arts and Crafts  
Used the software for: 6-12 months

### "Big Tools for a Small Creator"

June 16, 2021

5.0

I have tripled my business since I started using Square to take payments. Even at small local shows, people rarely carry cash. Notably, people have gotten used to paying with less contact over the last difficult year.

Pros

I am a potter working in small batches. I was selling locally, but was getting requests to sell items online. I do not have a large enough inventory to create a large website. Square allows me to not only take payments extremely easily at craft shows, but also to list items and process and through a storefront page that looks very professional.

Cons

It can be a little tricky navigating to the edit page feature.

Review Source

KA

Kimberly A.  
Owner  
Retail  
Used the software for: 2+ years

### "Great product "

June 15, 2021

5.0

Pros

Invoicing and ease of customer retention

Cons

Integration with other software like from paparazzi accessories sales invoices

Review Source

LJ

Lynn J.  
Admin. Asst.  
Architecture & Planning  
Used the software for: 1-2 years

### "Square made our golf tournament easy!"

June 16, 2021

5.0

Handling credit card transactions on-line for a variety of "product types."

Pros

We used Square to handle nearly all of the financial transactions for a very large and successful golf tournament. Both sponsors and guest players were able to access our website and easily complete their purchases via credit card. Square's deposits to our account, along with email notifications for each transaction made accounting and planning simple. We couldn't have been more pleased!

Cons

There was nothing we didn't particularly like.

Review Source

LD

Luan D.  
Owner  
Apparel & Fashion  
Used the software for: 6-12 months

### "Love square"

June 15, 2021

5.0

I love it. Works for me.

Pros

Its ease of use...and free. I have recommended to all my colleagues.

Cons

Cant think of any. It works for me and my needs as a small business owner.

Review Source

VR

Verified Reviewer  
Distiller  
Food & Beverages  
Used the software for: 2+ years

### "Easy management of online sales"

April 11, 2022

5.0

Pros

This software makes it easy to facilitate online sales of our merchandise for customers who can't visit us in person.

Cons

The look is fairly basic. The customer-facing portal could be updated to look a little more high end.

Review Source

JJ

Jaime J.  
Owner  
Apparel & Fashion  
Used the software for: 1-2 years

### "Square and my small business "

June 18, 2021

4.0

Pros

Square is easy to use, and the platform let me easily launch a stoppable website and accept all forms of payment.

Cons

The item entry portion for website is a bit convoluted

Review Source

AW

Angela W.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Reasonable value, customer friendly"

June 16, 2021

3.0

It's ok, but I preferred my original Square Scheduling site for ease of use.

Pros

The software is user friendly from the customer perspective.

Cons

The website was set up by Square under my personal name, not the business. Website management is a bit cumbersome. Online gift card sales are not linked to this site.

Review Source

JB

Jac B.  
Gym Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Square has made the process extremely easy"

June 15, 2021

5.0

Pros

I loved being able to design my own website exactly how I envisioned it. I also like that I can very easily go in and make adjustments to my website whenever I would like.

Cons

The only problem I have had is that my gym members when they sign up cannot sign up to save a card on file from the initial purchase. After I receive their first payment I have to create a recurring bill to send them each month, which in their first invoice they receive from me they have the option to save a card on file. Not a big deal but it is an extra step I have to take.

Review Source

RN

Russell N.  
Owner  
Automotive  
Used the software for: 2+ years

### "Happy with Square"

June 16, 2021

5.0

Very satisfied or I would not be using it.

Pros

Ease of use, quick access to funds and fair pricing.

Cons

I expect the fees to go up in the near future.

Review Source

LL

Laura L.  
Co-Owner  
Restaurants  
Used the software for: 6-12 months

### "Square Online is Easy to Use"

June 15, 2021

5.0

Pros

Very user friendly, both for the business owner and the customer.

Cons

I honestly have no complaints with the system.

Review Source

TT

Thomas T.  
Website Developer  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Great for my event hosting client"

November 28, 2022

5.0

I highly recommend Square Online. It was a quick and easy way for me to help my client launch her event ticket sales.

Pros

I was pleased with the ease of use of this platform for my client. I am a web developer who did not have much experience with this side of Square. When my client asked me to help her manage her account, I was happy to see how intuitive the interface was.

Cons

There were a few items that required some Googling to resolve on my first try, but I expected this and would not consider it a true "con". I was able to do everything I needed to very quickly.

Review Source

BJ

Bruce J.  
proprietor  
Arts and Crafts  
Used the software for: Less than 6 months

### "Not too hard to put together a website that looks good and the price is great compared to others."

June 15, 2021

5.0

I was able to put together a reasonably attractive website that enables e-commerce and links to other art websites in half a day, and at $144/year it is far less expensive that others I evaluated.

Pros

Pretty easy to use but I should call customer service for help on making a few things better.

Cons

It always takes a while to make any changes. I am not facile with it.

Reason for choosing Square Online

Good tools/functionality, included e-commerce, at a good price.

Review Source

CO

Carmen O.  
HR Coordinator  
Government Administration  
Used the software for: Less than 6 months

### "Exactly what I needed!"

June 15, 2021

5.0

Overall, I thank God for finding Square, it makes my business marketing so much easier!

Pros

Very convenient and easy to use, everything I need to run a small business is there!

Cons

The only thing I am not so fond of is the way the images are displayed, all are supposed to be on a fixed template.

Reason for choosing Square Online

Since the start I was convinced!

Review Source

JB

Jennifer B.  
Salon owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Amazing for Small business"

June 15, 2021

5.0

It has made going into business for myself easy and has everything I need.

Pros

The ease of use for a first time business owner is phenomenal. It does everything for you!

Cons

Some small quirks using the app verses a computer make changing processes difficult.

Review Source

CC

Chermaine C.  
Business Owner  
Retail  
Used the software for: 1-2 years

### "Convenient "

March 28, 2024

5.0

Pros

Its convenient to use and easy to set up.

Cons

Customer service is terrible and not easily accessible.

Review Source

DC

Donna C.  
Owner  
Financial Services  
Used the software for: 2+ years

### "Keeps me organized "

June 17, 2021

5.0

Love being able to invoice and have everything I need in on place

Pros

Keeps me organized, easy for all employees to use

Cons

I cannot find anything about it that I do not like so far

Review Source

LP

Leonard P.  
Owner  
Design  
Used the software for: 2+ years

### "Never Fails"

June 15, 2021

5.0

I'm please with the speed of funding and fiction of the site. Always shop and compare, but I recommend end it highly.

Pros

Square is easy to set up and you will be accepting credit cards quickly.

Cons

The shopping cart can be cumbersome but is workable and has never let me down.

Reason for choosing Square Online

Don't recall

Review Source

KA

Kristen A.  
Owner/Innkeeper  
Hospitality  
Used the software for: 2+ years

### "Easy to use, reliable "

June 15, 2021

5.0

Pros

Square is user friendly and consistent. The rates are fair.

Cons

There’s nothing I dislike about Square.

Review Source

MW

Morgan W.  
Owner  
Arts and Crafts  
Used the software for: 2+ years

### "Morgan welch art "

June 15, 2021

5.0

Pros

It is easy to manage and helps me keep track of all my sales for the month

Cons

It can be time consuming when needing to edit or group things

Review Source

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