# Page 12 | Square Online Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 12 - Is Square Online the right Small Business eCommerce solution for you? Explore 327 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/275800/Square-Online/reviews

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Square Online

4.6 (327)

[View alternatives](https://www.capterra.com/p/275800/Square-Online/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 15th, 2026

# Page 12 - Reviews of Square Online

## Showing most helpful reviews

Showing 276-300 of 327 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JZ

JoAnn Z.  
owner  
Retail  
Used the software for: 2+ years

### "Charmed boho Chic Boutique goes live with Square"

June 15, 2021

4.0

I am glad that I chose weebly for my website. It was long over due. price is resonable.

Pros

I like having a template for creating my website and it looks professionally done

Cons

Not always so easy to insert new product. Takes a long time. Have to navigate and figure out where things are.

Reason for choosing Square Online

Cost was right

Review Source

DR

David R.  
Landscaping & Painting  
Environmental Services  
Used the software for: Less than 6 months

### "Great item"

June 15, 2021

5.0

Great overall it’s worth it

Pros

That I can take any major credit card an debt cards

Cons

Nine really.. just the fee.. for online payments

Alternatives considered

[PayPal](https://www.capterra.com/p/207944/PayPal/)

Reason for choosing Square Online

Because of the easiness of using it

Review Source

SC

Sarah C.  
Owner  
Retail  
Used the software for: 2+ years

### "Allowed us to start offering digital products"

June 15, 2021

5.0

Overall it was great!

Pros

Super easy to use and keeps everything organized from orders all the way to shipping.

Cons

Had a little trouble trying to offer shipping for some customers and free shipping for others based on their area.

Reason for choosing Square Online

Since we have had Square set up since 2014 there was very little we had to set up.

Review Source

TM

Tina M.  
Owner  
Retail  
Used the software for: 2+ years

### "Satisfied "

June 17, 2021

4.0

Pros

Easy to use. Consumer friendly. Business friendly.

Cons

Wish there was more ways to get free processing.

Review Source

SP

SHELLEY P.  
CEO  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Love Square!"

June 15, 2021

5.0

Not everyone Carrie's cash, allowing me to take any credit or debit card has multiplied my sales.

Pros

This pos allows me to take payments anywhere. The website design is easy to use and I get orders, results from it.

Cons

I think Square has covered all gases to help grow my business. No negative comments here.

Review Source

RM

Raymond M.  
Web Designer  
Entertainment  
Used the software for: Less than 6 months

### "The importance of Square's website software..."

June 15, 2021

5.0

It has been excellent. Square Online has been a useful tool. It is both excellent in price and quality.

Pros

The biggest thing that I like is how I am not charged a fee every money to use the software. I am only charged whenever I make a sale. I also like how there are so many features for setting up the store.

Cons

Its difficult to import data from excel onto here and have it come up correctly. And I can't figure out how to import the pictures with the data from the data base file... Maybe its not possible?

Reason for choosing Square Online

Price was the main factor. I wasn't charged a fee to use it every month, whether I make sales or not.

Review Source

KR

Kathy R.  
Owner  
Apparel & Fashion  
Used the software for: 2+ years

### "Very easy to use and convenient "

June 15, 2021

5.0

Pros

The ease if use. I don’t have to be a “techy” to really utilize the software.

Cons

Only issue I have had is finding a invoice to print for shipping online orders

Review Source

JS

Joseph S.  
Owner  
Wholesale  
Used the software for: Less than 6 months

### "I use Square store "

June 16, 2021

5.0

So far adding items is all I have mastered,

Pros

I intergrated it into my wep page , and it was very easy,. I'm not a Computer Expert.

Cons

I need a spell checker, and a way to test it to see if its working,.??

Review Source

JM

Judith M.  
Owner  
Arts and Crafts  
Used the software for: 2+ years

### "Square online is great for small business"

June 16, 2021

5.0

In addition to online store, I find it useful for customized online payments.

Pros

I find it especially useful for one of a kind and custom products. Easy to use, change and manage. Appealing and professional presentation to customers.

Cons

There are some limitations in sync between online store and in person dashboard.

Review Source

NC

Nikki C.  
Manual Therapist  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great even for those who have no clue where to start"

June 16, 2021

5.0

Brilliant!

Pros

The guidance with design was the most helpful tool.

Cons

There are a few things I would have liked to have the option to do (ie, turn off the shopping cart all together as I am service based), but was unable to do.

Review Source

SP

Shian P.  
Independant consultant  
Apparel & Fashion  
Used the software for: 6-12 months

### "Great service great price"

June 15, 2021

5.0

Love it

Pros

Very easy to use and you can keep track of in entory and invoice from same place

Cons

Nothing I love it. Although when you refer someone you dont actually get the 1,000 free processing

Reason for choosing Square Online

Better service and price

Review Source

ER

Edward R.  
House Cleaner  
Hospitality  
Used the software for: Less than 6 months

### "Square it away with one Click"

November 30, 2022

5.0

Pros

Easy to navigate and flexible with being able to switch out text easily via the business owners needs in how the site looks , feels, and comes across to the customer

Cons

Not enough templates to use in my opinion that corresponds with the theme of my business

Review Source

VR

Verified Reviewer  
Software Engineer  
Internet  
Used the software for: I used a free trial

### "Square Online lowers the cost of starting a business"

September 29, 2021

5.0

Pros

I love Square Online's pricing model. Being free to create a website is what attracted me to the service, and the fee that it charges per transaction is also much lower than selling on websites such as eBay. I also like that the time required to create an ecommerce website is drastically reduced, making it easily one of the biggest value products in creating a ecommerce business. Being able to manage my domain through Square is also nice.

Cons

I'd like to see better analytics and insights on how I can improve my website and get better sales. I'd also like to see some integration with ad networks to promote my website.

Review Source

Christine K.  
owner/coach  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "First Time Experience with Square Online"

June 15, 2021

5.0

Pros

I have been able to have Square Online work independently from my website in addition to being linked to it. I also have used several integrations to provide a seamless user experience for my customers.

Cons

Originally I had a bit of trouble getting it set up to work with the plans that I was putting in my online store. It was more the learning curve than a problem with the software.

Review Source

RK

Ronald K.  
Owner  
Food Production  
Used the software for: 2+ years

### "Good online storefront"

June 15, 2021

4.0

Overall, good experience with Square Online

Pros

Like shopping cart and back end order processing

Cons

Cost and ability to configure new items on the site

Review Source

KW

Kysun W.  
Vice President  
Retail  
Used the software for: Less than 6 months

### "Kysun williams"

June 15, 2021

5.0

Pros

I like this product because everything is here from website, to team management

Cons

Can’t add pictures to the website page at the top

Review Source

RT

Rhonda T.  
Owner/artisan soap maker  
Arts and Crafts  
Used the software for: 1-2 years

### "Square literal created my business "

June 15, 2021

5.0

Square made my business look, work, and operate so much better. The website templates are so easy. The square readers instructions are so simple and easy to follow.

Pros

I loved the templates for the website. The square reader boosted my sales.

Cons

Honestly I’m not that computer savvy but square makes me look good.

Review Source

AR

Artesha R.  
Manager  
Retail  
Used the software for: Less than 6 months

### "Best decision for my Business "

June 19, 2021

5.0

Square is a one-stop-shop for me. The company provides all the services I need without surprise costs.

Pros

I like that software is accessible on mobile devices and is easy to use.

Cons

It’s a lot to sort through but I do like there are a lot of options.

Review Source

DR

David R.  
self  
Arts and Crafts  
Used the software for: 6-12 months

### "not perfect, but the free version is worth your time"

June 15, 2021

4.0

Pros

fairly easy to use once you get started using it

Cons

can't configure size of pictures in your products

Review Source

AU

Anna U.  
Operations Specialist  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Square for Sales"

February 13, 2023

5.0

Pros

Square is great to invoice customers, collect money, and keep everything in one place.

Cons

There is nothing we do not like, it is easy to use. Maybe the fees associated but we understand the reason.

Review Source

BS

Boris S.  
CEO/General Manager  
Fine Art  
Used the software for: Less than 6 months

### "Good Investment"

June 15, 2021

5.0

Overall, I'm very pleased with SQuare

Pros

Easy to use . TRANSPARENT. Immediate e-mail reporting. Daily reports.

Cons

There could be an improvement of the Terminal setup, especially for an in-house paymentsssss.

Review Source

NN

Norma N.  
Paralegal  
Legal Services  
Used the software for: 2+ years

### "Convenience at it's BEST"

January 2, 2022

5.0

Look no further, this is the product for you.

Pros

This product is amazing. Easy to use and convenient. Saves time and money and easy processing of payments.

Cons

I love everything about this product, nothing negative to say.

Review Source

JA

Jessica A.  
Owner  
Apparel & Fashion  
Used the software for: 2+ years

### "Easy to use"

May 14, 2021

5.0

It works for what I need it for. I just wish it was easier to get free fees.

Pros

I like that when you sign up, you receive a FREE card reader. This is really helpful to start out with.

Cons

Occasionally I have connectivity issues. If you don't have a chip reader, sometimes it's difficult because a lot of cards are starting to be chip only.

Review Source

VR

Verified Reviewer  
Executive Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "0 stars Unable to setup account online. Support over the phone told me we cannot use Square"

December 16, 2022

1.0

Bad customer service, and surprised they would not assist. We cannot set up an account like numerous NFP's in our area. Now we have no option to do POS sales unless we are to buy an expensive system through the bank, which we can't afford to do. This limits our ability to join fairs, and local markets to help our clients sell products for fundraising. Very dissapointed

Pros

low fees, other than that I can't come up with any other positive things to say. Very dissapointed.

Cons

We were unable to setup an account for our NFP. Wanted to use for product sales at fundraisers and markets. Called online support, and stated couldn't finish setup. They put me on hold a couple of times and then came back and told me we couldn't use Square for our organization. I know our local Lions Club uses it, so no clue why they wouldn't help, nor give options to get set up. Just said we couldn't use it. 0 stars for service and ease of set up.

Review Source

RB

Ryan B.  
Artist  
Arts and Crafts  
Used the software for: 2+ years

### "Not user friendly "

December 4, 2021

2.0

Pros

Provides an essential database to show products and sell online with ease for a customer

Cons

It’s a very time consuming product for the user to set up

Reason for choosing Square Online

It was recommended by a friend

Review Source

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